HP Pavilion 17 G000 Notebook Pc Series Touch Manual

							Restore and recovery
Restoring to a previous system restore point
Sometimes installing a software program causes your computer or Windows to behave unpredictably.
Usually uninstalling the software fixes the problems. If uninstalling does not fix the problems, you can
restore the computer to a previous system restore point (created at an earlier date and time).
To restore to a previous system restore point, when the computer was running correctly:
1.Select Start > Control Panel > System and Security > System.
2.In the left pane, click System Protection.
3.Click the System Protection tab.
4.Click System Restore, and follow the on-screen instructions.
Restoring specific files
If files are accidentally deleted from the hard disk and they can no longer be restored from the Recycle Bin, or
if files become corrupt, restoring specific files is useful. Restoring specific files is also useful if you ever
choose to recover the original system using HP Recovery Manager. You can only restore specific files that you
have backed up before.
Restoring specific files using Windows Backup and Restore
Windows allows you to restore files that were backed up using Windows Backup and Restore:
1.Select Start > Control Panel > System and Security > Backup and Restore.
2.Follow the on-screen instructions to restore your backup.
NOTE:Windows includes the User Account Control feature to improve the security of the computer. You
may be prompted for your permission or password for tasks such as installing software, running utilities, or
changing Windows settings. See Help and Support for more information.
Recovering the original system using HP Recovery Manager
HP Recovery Manager software allows you to repair or recover the computer to its original factory state.
What you need to know
●
HP Recovery Manager recovers only software that was installed at the factory. For software not
provided with this computer, you must either download the software from the manufacturers website
or reinstall the software from the disc provided by the manufacturer.
●
A system recovery should be used as a final attempt to correct computer issues. If you have not already
tried restore points (see 
Restoring to a previous system restore point on page 51) and partial restores
(see 
Restoring specific files on page 51), try them before using HP Recovery Manager to recover your
system.
●
A system recovery must be performed if the computer hard drive fails or if all attempts to correct any
functional computer issues fail.
Restore and recovery 51 
						

							●
If the recovery media do not work, you can obtain recovery discs for your system from the HP website.
●
The Minimized Image Recovery option is recommended for advanced users only. All hardware-related
drivers and software are re-installed, but other software applications are not. Do not interrupt the
process until it is complete, otherwise the recovery will fail.
Recovering using HP Recovery partition (select models only)
The HP Recovery partition (select models only), allows you to restore your system without the need for
recovery discs or a recovery flash drive. This type of recovery can only be used if the hard drive is still
working.
To check for the presence of a recovery partition, select Start, right-click Computer then select Manage >
Disk Management. If the recovery partition is present, a Recovery drive is listed in the window.
NOTE:Recovery discs have been included if your computer did not ship with a recovery partition.
1.Access HP Recovery Manager in either of the following ways:
●
Select Start and type recovery in the search field. Select HP Recovery Manager from the list.
– or –
●
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen. Then press f11 while the “F11 (System
Recovery)” message is displayed on the screen.
2.Click System Recovery in the HP Recovery Manager window.
3.Follow the on-screen instructions.
Recovering using the recovery media
1.If possible, back up all personal files.
2.Insert the first recovery disc into the optical drive on your computer or an optional external optical
drive, and then restart the computer.
– or –
Insert the recovery flash drive into a USB port on your computer, and then restart the computer.
NOTE:If the computer does not automatically restart in HP Recovery Manager, change the computer
boot order. See 
Changing the computer boot order on page 52.
3.Press f9 at system bootup.
4.Select the optical drive or the flash drive.
5.Follow the on-screen instructions.
Changing the computer boot order
To change the boot order for recovery discs:
1.Restart the computer.
2.Press esc while the computer is restarting, and then press f9 for boot options.
3.Select Internal CD/DVD ROM Drive from the boot options window.
To change the boot order for a recovery flash drive:
52 Chapter 10   Backing up, restoring, and recovering 
						

							1.Insert the flash drive into a USB port.
2.Restart the computer.
3.Press esc while the computer is restarting, and then press f9 for boot options.
4.Select the flash drive from the boot options window.
Restore and recovery 53 
						

							11 Specifications
Input power
The power information in this section may be helpful if you plan to travel internationally with the computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power
source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC
power source, it should be powered only with an AC adapter or a DC power source supplied and approved by
HP for use with this computer.
The computer can operate on DC power within the following specifications. Operating voltage and current
varies by platform. The voltage and current for your computer is located on the system regulatory label. For
label location, see 
Labels on page 12.
Input power Rating
Operating voltage and current 19.5 V dc @ 2.31 A – 45 W
19.5 V dc @ 3.33 A – 65 W
DC plug of external HP power supply
NOTE:This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding
240 V rms.
Operating environment
Factor Metric U.S.
Temperature
Operating5°C to 35°C41°F to 95°F
Nonoperating-20°C to 60°C-4°F to 140°F
Relative humidity (noncondensing)
Operating10% to 90%10% to 90%
Nonoperating5% to 95%5% to 95%
Maximum altitude (unpressurized)
Operating-15 m to 3,048 m-50 ft to 10,000 ft
Nonoperating-15 m to 12,192 m-50 ft to 40,000 ft
54 Chapter 11   Specifications 
						

							12 Electrostatic Discharge
Electrostatic discharge is the release of static electricity when two objects come into contact—for example,
the shock you receive when you walk across the carpet and touch a metal door knob.
A discharge of static electricity from fingers or other electrostatic conductors may damage electronic
components.
To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
●
If removal or installation instructions direct you to unplug the computer, unplug it after being properly
grounded and before removing a cover.
●
Keep components in their electrostatic-safe containers until you are ready to install them.
●
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
●
Use nonmagnetic tools.
●
Before handling components, discharge static electricity by touching an unpainted metal surface of the
component.
●
If you remove a component, place it in an electrostatic-safe container.
If you need more information about static electricity or assistance with component removal or installation,
contact support.
55 
						

							13 Accessibility
HP designs, produces, and markets products and services that can be used by everyone, including people
with disabilities, either on a stand-alone basis or with appropriate assistive devices.
Supported assistive technologies
HP products support a wide variety of operating system assistive technologies and can be configured to work
with additional assistive technologies. Use the Search feature on your device to locate more information
about assistive features.
NOTE:For additional information about a particular assistive technology product, contact customer
support for that product.
Contacting support
We are constantly refining the accessibility of our products and services and welcome feedback from users. If
you have an issue with a product or would like to tell us about accessibility features that have helped you,
please contact us at +1 (888) 259-5707, Monday through Friday, 6 a.m. to 9 p.m. North American Mountain
Time. If you are deaf or hard-of-hearing and use TRS/VRS/WebCapTel, contact us if you require technical
support or have accessibility questions by calling +1 (877) 656-7058, Monday through Friday, 6 a.m. to 9 p.m.
North American Mountain Time.
NOTE:Support is in English only.
56 Chapter 13   Accessibility 
						

							Index
A
AC adapter 6
AC adapter, testing 31
accessibility 56
action keys
decrease screen brightness 24
Help and Support 24
identifying 11
increase screen brightness 24
next track or section 24
play, pause, resume 24
previous track or section 24
radiance backlight keyboard 24
switch screen image 24
volume down 24
volume mute 24
volume up 24
wireless 24
airport security devices 33
antivirus software, using 42
Audio 19
audio features, testing 19
audio-out (headphone)/audio-in
(microphone) jack 4
B
backing up software and
information 43
backups 48
battery
conserving power 29
disposing 30
replacing 31
storing 30
user-replaceable 28
battery bay 12
battery information, finding 29
battery lock, identifying 12
battery power 28
battery release latch 12
battery temperature 30
best practices 1
BIOS
determining version 45downloading an update 46
updating 45
Bluetooth device 14, 16
Bluetooth label 13
boot order
changing 52
bottom 13
buttons
left TouchPad 8
power 10
right TouchPad 8
C
caps lock light, identifying 9
caring for your computer 37
cleaning your computer 37
components
bottom 12
display 7
left side 6
right side 4
top 8
computer, traveling 30
connecting to a WLAN 15
connector, power 6
conservation, power 29
corporate WLAN connection 15
critical battery level 30
critical security updates, installing
42
D
deleted files
restoring 51
Disk Cleanup software 34
Disk Defragmenter software 34
E
electrostatic discharge 55
esc key, identifying 11
external AC power, using 31
F
firewall software 42
fn key, identifying 11, 24H
hard drive
HP 3D DriveGuard 33
hard drive light 4
HDMI
configuring audio 20
HDMI port
connecting 20
HDMI port, identifying 4
headphones, connecting 18
headsets, connecting 19
Hibernation
exiting 27
initiated during critical battery
level 30
initiating 27
high-definition devices, connecting
20, 21
hot keys
description 24
using 24
HP 3D DriveGuard 33
HP and third-party software updates,
installing 43
HP Connection Manager software
15
HP PC Hardware Diagnostics (UEFI)
downloading 47
using 46
HP Recovery Manager 51
HP Touchpoint Manager 43
I
input power 54
installing
critical security updates 42
optional security cable 43
integrated numeric keypad,
identifying 11, 25
Intel Wireless Display 21
Intel Wireless Music 21
internal display switch, identifying
7
internal microphones, identifying 7
Internet security software, using 42
Index 57 
						

							J
jacks
audio-out (headphone)/audio-in
(microphone) 4
network 6
RJ-45 (network) 6
K
keyboard backlight action key,
identifying 24
keyboard hot keys, identifying 24
keypad, integrated numeric 11
keys
action 11
esc 11
fn 11
num lock 11
Windows 11
L
labels
Bluetooth 13
Microsoft Certificate of
Authenticity 13
regulatory 13
serial number 12
service 12
wireless certification 13
WLAN 13
latch, battery release 12
lights
AC adapter 6
caps lock 9
drive 4
mute 9
power 4, 9
RJ-45 (network) status 6
M
maintenance
Disk Cleanup 34
Disk Defragmenter 34
memory card reader, identifying 6
memory card, identifying 6
memory module
inserting 36
removing 35
replacing 34
microphone, connecting 18
mouse, external
setting preferences 22mute light, identifying 9
N
network jack, identifying 6
num lock key, identifying 11, 25
O
operating environment 54
optical drive, identifying 6
original system recovery 51
P
passwords
Setup Utility (BIOS) 41
Windows 41
ports
HDMI 4, 20
Intel Wireless Display 21
Intel Wireless Music 21
USB 2.0 6
USB 3.0 4, 6
power
battery 28
conserving 29
power button, identifying 10
power connector, identifying 6
power lights, identifying 4, 9
power meter 28
product name and number,
computer 12
public WLAN connection 15
R
recovering from the recovery discs
52
recovering the original system 51
recovery 51
HP Recovery Manager 51
recovery discs 48
recovery media 48
recovery, system 51
regulatory information
regulatory label 13
wireless certification labels 13
restore points 49
restoring the original system
creating recovery media 48
RJ-45 (network) jack, identifying 6
RJ-45 (network) status lights,
identifying 6S
security cable slot, identifying 4
security cable, installing 43
serial number 12
serial number, computer 12
service door 35
service labels
locating 12
setting password protection on
wakeup 27
Setup Utility (BIOS) passwords 41
shipping the computer 38
shutdown 32
Sleep
exiting 27
initiating 27
slots
memory card reader 6
security cable 4
software
Disk Cleanup 34
Disk Defragmenter 34
HP Connection Manager 15
software updates, installing 42
speakers
connecting 18
speakers, identifying 10
storing a battery 30
supported discs 48
system recovery 51
system restore points 49
creating 49
T
tap TouchPad gesture 22
temperature 30
testing an AC adapter 31
testing audio features 19
TouchPad
buttons 8
TouchPad gestures
tap 22
two-finger pinch zoom 22
two-finger scroll 23
two-finger tap 23
TouchPad zone, identifying 8
traveling with the computer 13, 30,
38
turning off the computer 32
58 Index 
						

							two-finger pinch zoom TouchPad
gesture 22
two-finger scroll TouchPad gesture
23
two-finger tap TouchPad gesture
23
U
unresponsive system 32
USB 2.0 port, identifying 6
USB 3.0 port, identifying 4, 6
using external AC power 31
using passwords 40
using the power meter 28
V
vents, identifying 4, 12
video 19
W
webcam 18
identifying 7
webcam light, identifying 7
Windows Backup and Restore
restoring files 51
Windows key, identifying 11
Windows passwords 41
wireless button 14
wireless certification label 13
wireless controls
button 14
operating system 14
wireless light 14
wireless network (WLAN)
connecting 15
corporate WLAN connection 15
functional range 16
public WLAN connection 15
wireless network, securing 43
WLAN antennas, identifying 7
WLAN device 13
WLAN label 13
Index 59