HP Pavilion 10 N000 X2 Detachable Pc User Manual

							To check for later BIOS versions, see Downloading a BIOS update on page 41.
Downloading a BIOS update
CAUTION:To reduce the risk of damage to the computer or an unsuccessful installation, download
and install a BIOS update only when the computer is connected to reliable external power using the
AC adapter. Do not download or install a BIOS update while the computer is running on battery
power, docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:
●Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
●Do not shut down the computer or initiate Sleep.
●Do not insert, remove, connect, or disconnect any device, cable, or cord.
NOTE:If your computer is connected to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
1.From the Start screen, type support, and then select the HP Support Assistant app.
‒ or –
From the Windows desktop, select the question mark icon in the taskbar.
2.Select Updates and tune-ups, and then select Check for HP updates now.
3.Follow the on-screen instructions.
4.At the download area, follow these steps:
a.Identify the most recent BIOS update and compare it to the BIOS version currently installed
on your computer. If the update is more recent than your BIOS version, make a note of the
date, name, or other identifier. You may need this information to locate the update later,
after it has been downloaded to your hard drive.
b.Follow the on-screen instructions to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update is
downloaded. You will need to access this path when you are ready to install the update.
BIOS installation procedures vary. Follow any instructions that appear on the screen after the
download is complete. If no instructions appear, follow these steps:
1.From the Start screen, type file, and then select File Explorer.
‒ or –
From the Windows desktop, right-click or tap and hold the Start button, and then select File
Explorer.
2.Select your hard drive designation. The hard drive designation is typically Local Disk (C:).
3.Using the hard drive path you recorded earlier, open the folder that contains the update.
4.Double-click or double-tap the file that has an .exe extension (for example, 
filename.exe).
The BIOS installation begins.
5.Complete the installation by following the on-screen instructions.
NOTE:After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.
Updating Setup Utility (BIOS) 41 
						

							Synchronizing a tablet and keyboard (select models only)
For a tablet with a detachable keyboard, when you attach the tablet to the keyboard and restart the
computer, Setup Utility (BIOS) checks to see if the Embedded Controller firmware on the keyboard
needs to be synchronized. If so, synchronization begins. If the synchronization is interrupted, a
notification screen displays for 10 seconds before the tablet restarts and attempts to synchronize
again.
NOTE:The Embedded Controller firmware will synchronize ONLY if the tablet or keyboard battery is
more than 50% charged, or if your tablet is connected to AC power.
42 Chapter 10   Using Setup Utility (BIOS) 
						

							11 Using HP PC Hardware Diagnostics
(UEFI)
HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run
diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs
outside the operating system so that it can isolate hardware failures from issues that are caused by
the operating system or other software components.
NOTE:To start Setup Utility, your computer must be in notebook mode and you must use the
keyboard attached to your tablet. The on-screen keyboard, which displays in tablet mode, cannot
access Setup Utility.
To start HP PC Hardware Diagnostics (UEFI):
1.Start Setup Utility:
●Computers or tablets with keyboards:
▲Turn on or restart the computer, quickly press esc.
●Tablets without keyboards:
▲Turn on or restart the tablet, and then quickly hold down the volume down button.
2.Press or tap f2.
The BIOS searches three places for the diagnostic tools, in the following order:
a.Connected USB drive
NOTE:To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 44.
b.Hard drive
c.Setup Utility (BIOS)
3.When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic
test you want to run, and then follow the on-screen instructions.
NOTE:If you need to stop a diagnostic test, press or tap esc.
43 
						

							12 Backing up, restoring, and recovering
This chapter provides information about the following processes. The information in the chapter is
standard procedure for most models.
●Creating recovery media and backups
●Restoring and recovering your system
For additional information, refer to Help and Support.
▲From the Start screen, type help, and then select Help and Support.
IMPORTANT:If you will be using F11 startup recovery or USB media recovery to recover your
system, the tablet battery must be at least 70% charged before you start the recovery process.
Creating recovery media and backups
The following methods of creating recovery media and backups are available on select models only.
Choose the available method according to your computer model.
●Use HP Recovery Manager to create HP Recovery media after you successfully set up the
computer. This step creates a backup of the HP Recovery partition on the computer. The backup
can be used to reinstall the original operating system in cases where the hard drive is corrupted
or has been replaced. For information on creating recovery media, see 
Creating HP Recovery
media (select models only) on page 45. For information on the recovery options that are
available using the recovery media, see 
Recovering using HP Recovery Manager on page 47.
●Use Windows tools to create system restore points and create backups of personal information. 
For more information, see 
Using Windows tools on page 46.
NOTE:If storage is 32 GB or less, Microsoft System Restore is disabled by default.
Creating HP Recovery media (select models only)
IMPORTANT:If your computer does not list a Create recovery media option, you can obtain
recovery media for your system from HP. See the 
Worldwide Telephone Numbers booklet included
with the computer. You can also find contact information on the HP website. Go to
http://www.hp.com/support, select your country or region, and follow the on-screen instructions.
HP Recovery Manager is a software program that allows you to create recovery media (using either a
flash drive or a set of DVDs) after you successfully set up the computer. HP Recovery media can be
used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the
original operating system and software programs that were installed at the factory and then
configures the settings for the programs. HP Recovery media can also be used to customize the
system or restore the factory image if you replace the hard drive.
●Only one set of recovery media can be created. Handle these recovery tools carefully, and keep
them in a safe place.
●HP Recovery Manager examines the computer and determines the required storage capacity for
the media that will be required.
Creating recovery media and backups 45 
						

							●To create recovery discs, your computer must have an optical drive with DVD writer capability,
and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do
not use rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE
(rewritable Blu-ray) discs; they are not compatible with HP Recovery Manager software. Or,
instead, you can use a high-quality blank USB flash drive. 
●If your computer does not include an integrated optical drive with DVD writer capability, but you
would like to create DVD recovery media, you can use an external optical drive (purchased
separately) to create recovery discs. If you use an external optical drive, it must be connected
directly to a USB port on the computer; the drive cannot be connected to a USB port on an
external device, such as a USB hub. If you cannot create DVD media yourself, you can obtain
recovery discs for your computer from HP. See the 
Worldwide Telephone Numbers booklet
included with the computer. You can also find contact information on the HP website. Go to
http://www.hp.com/support, select your country or region, and follow the on-screen instructions.
●Be sure that the computer is connected to AC power before you begin creating the recovery
media.
●The creation process can take an hour or more. Do not interrupt the creation process.
●If necessary, you can exit the program before you have finished creating all of the recovery
DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP
Recovery Manager, you will be prompted to continue.
To create HP Recovery media:
IMPORTANT:For tablets with a detachable keyboard, connect the tablet to the keyboard base
before beginning these steps.
1.From the Start screen, type recovery, and then select HP Recovery Manager.
2.Select Create recovery media, and then follow the on-screen instructions.
If you ever need to recover the system, see 
Recovering using HP Recovery Manager on page 47.
Using Windows tools
You can use Windows tools to create system restore points and create backups of personal
information. 
NOTE:If storage is 32 GB or less, Microsoft System Restore is disabled by default.
For more information and steps, see Help and Support.
▲From the Start screen, type help, and then select Help and Support.
Restore and recovery
There are several options for recovering your system. Choose the method that best matches your
situation and level of expertise:
IMPORTANT:Not all methods are available on all models.
●Windows offers several options for restoring from backup, refreshing the computer, and resetting
the computer to its original state. For more information see Help and Support.
46 Chapter 12   Backing up, restoring, and recovering 
						

							▲From the Start screen, type help, and then select Help and Support.
●On select models, if you need to correct a problem with a preinstalled application or driver, use
the Reinstall drivers and/or applications option of HP Recovery Manager to reinstall the
individual application or driver.
▲From the Start screen, type recovery, select HP Recovery Manager, select Reinstall
drivers and/or applications, and then follow the on-screen instructions.
●On select models, if you want to reset your computer using a minimized image, you can choose
the HP Minimized Image Recovery option from the HP Recovery partition or HP Recovery
media. Minimized Image Recovery installs only drivers and hardware-enabling applications.
Other applications included in the image continue to be available for installation through the
Reinstall drivers and/or applications option in HP Recovery Manager.
For more information, see 
Recovering using HP Recovery Manager on page 47.
●If you want to recover the Windows partition to original factory content, you can choose the
System Recovery option from the HP Recovery partition (select models only) or use the HP
Recovery media. For more information, see 
Recovering using HP Recovery Manager
on page 47. If you have not already created recovery media, see Creating HP Recovery media
(select models only) on page 45.
●On select models, if you want to recover the computer's original factory partition and content, or
if you have replaced the hard drive, you can use the Factory Reset option of HP Recovery
media. For more information, see 
Recovering using HP Recovery Manager on page 47.
●On select models, if you want to remove the recovery partition to reclaim hard drive space, HP
Recovery Manager offers the Remove Recovery Partition option.
For more information, see 
Removing the HP Recovery partition (select models only)
on page 49.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state by
using the HP Recovery media that you either created or that you obtained from HP, or by using the
HP Recovery partition (select models only). If you have not already created recovery media, see
Creating HP Recovery media (select models only) on page 45.
What you need to know before you get started
●HP Recovery Manager recovers only software that was installed at the factory. For software not
provided with this computer, you must either download the software from the manufacturer's
website or reinstall the software from the media provided by the manufacturer.
IMPORTANT:Recovery through HP Recovery Manager should be used as a final attempt to
correct computer issues.
●HP Recovery media must be used if the computer hard drive fails. If you have not already
created recovery media, see 
Creating HP Recovery media (select models only) on page 45.
●To use the Factory Reset option (select models only), you must use HP Recovery media. If you
have not already created recovery media, see 
Creating HP Recovery media (select models only)
on page 45.
●If your computer does not allow the creation of HP Recovery media or if the HP Recovery media
does not work, you can obtain recovery media for your system from support. See the 
Worldwide
Telephone Numbers
 booklet included with the computer. You can also find contact information
Restore and recovery 47 
						

							from the HP website. Go to http://www.hp.com/support, select your country or region, and follow
the on-screen instructions.
IMPORTANT:HP Recovery Manager does not automatically provide backups of your personal
data. Before beginning recovery, back up any personal data you want to retain.
Using HP Recovery media, you can choose from one of the following recovery options:
NOTE:Only the options available for your computer display when you start the recovery process.
●System Recovery—Reinstalls the original operating system, and then configures the settings for
the programs that were installed at the factory.
●Minimized Image Recovery (select models only)—Reinstalls the operating system and all
hardware-related drivers and software, but not other software applications.
●Factory Reset—Restores the computer to its original factory state by deleting all information
from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the
software that was installed at the factory.
The HP Recovery partition (select models only) allows System Recovery and, on select models,
Minimized Image Recovery.
Using the HP Recovery partition (select models only)
The HP Recovery partition allows you to perform a system recovery or, on select models, minimized
image recovery without the need for recovery discs or a recovery USB flash drive. This type of
recovery can be used only if the hard drive is still working.
To start HP Recovery Manager from the HP Recovery partition:
IMPORTANT:For tablets with a detachable keyboard, connect the tablet to the keyboard base
before beginning these steps (select models only).
1.From the Start screen, type recovery, select HP Recovery Manager, and then select HP
Recovery Environment.
- or-
Press f11 while the computer boots, or press and hold f11 as you press the power button.
2.Select Troubleshoot from the boot options menu.
3.Select Recovery Manager, and then follow the on-screen instructions.
Using HP Recovery media to recover
You can use HP Recovery media to recover the original system. This method can be used if your
system does not have an HP Recovery partition or if the hard drive is not working properly.
1.If possible, back up all personal files.
2.Insert the HP Recovery media, and then restart the computer.
NOTE:If the computer does not automatically restart in HP Recovery Manager, change the
computer boot order. See 
Changing the computer boot order on page 49.
3.Follow the on-screen instructions.
48 Chapter 12   Backing up, restoring, and recovering 
						

							Changing the computer boot order
If your computer does not restart in HP Recovery Manager, you can change the computer boot order,
which is the order of devices listed in BIOS where the computer looks for startup information. You can
change the selection to an optical drive or a USB flash drive.
To change the boot order:
IMPORTANT:For a tablet with a detachable keyboard, connect the tablet to the keyboard base
before beginning these steps.
1.Insert the HP Recovery media.
2.Start Computer Setup:
For computers or tablets with keyboards attached:
▲Turn on or restart the computer or tablet, quickly press esc, and then press f9 for boot
options.
For computers or tablets without keyboards attached:
▲Turn on or restart the computer, quickly press the volume down button, and then tap f9 for
boot options.
- or -
Turn on or restart the computer, quickly press the Windows button, and then tap f9 for boot
options.
3.Select the optical drive or USB flash drive from which you want to boot.
4.Follow the on-screen instructions.
Removing the HP Recovery partition (select models only)
HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive
space.
IMPORTANT:After you remove the HP Recovery partition, you can no longer use the Windows
Refresh option or the Windows option to remove everything and reinstall Windows. In addition, you
will not be able to perform System Recovery or Minimized Image Recovery from the HP Recovery
partition. So before you remove the Recovery partition, create HP Recovery media; see 
Creating HP
Recovery media (select models only) on page 45.
Follow these steps to remove the HP Recovery partition:
1.From the Start screen, type recovery, and then select HP Recovery Manager.
2.Select Remove Recovery Partition, and then follow the on-screen instructions.
Restore and recovery 49 
						

							13 Specifications
Input power 
The power information in this section may be helpful if you plan to travel internationally with the
computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The
AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered
from a standalone DC power source, it should be powered only with an AC adapter or a DC power
source that is supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specifications. Operating voltage and
current varies by platform. The voltage and current for your computer is located on the regulatory
label. For label location, see 
Labels on page 9.
Input power Rating
Operating voltage and current 5.25 V dc @ 3 A
NOTE:This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
Operating environment
Factor Metric U.S.
Temperature
Operating5°C to 35°C41°F to 95°F
Nonoperating-20°C to 60°C-4°F to 140°F
Relative humidity (noncondensing)
Operating10% to 90%10% to 90%
Nonoperating5% to 95%5% to 95%
Maximum altitude (unpressurized)
Operating-15 m to 3,048 m-50 ft to 10,000 ft
Nonoperating-15 m to 12,192 m-50 ft to 40,000 ft
50 Chapter 13   Specifications