HP Pavilion 10 N000 X2 Detachable Pc User Manual

							The Shut down command closes all open programs, including the operating system, and then turns
off the display and computer.
Shut down the computer under any of the following conditions:
●When you are connecting an external hardware device that does not connect to a USB or video
port
●When the computer will be unused and disconnected from external power for an extended
period
Although you can turn off the computer with the power button, the recommended procedure is to use
the Windows Shut down command.
NOTE:If the computer is in the Sleep state or in Hibernation, first exit Sleep or Hibernation by
briefly pressing the power button.
1.Save your work and close all open programs.
2.From the Start screen or the Windows desktop, point to the upper-right or lower-right corner of
the screen to reveal the charms.
3.Select Settings, select the Power icon, and then select Shut down.
– or –
Right-click or tap and hold the Start button in the lower-left corner of the screen, select Shut
down or sign out, and then select Shut down.
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try
the following emergency procedures in the sequence provided:
●Press ctrl+alt+delete, select the Power icon, and then select Shut Down.
●Press and hold the power button for at least 10 seconds.
●Disconnect the computer from external power.
Shutting down (turning off) the computer 31 
						

							8 Maintaining your computer
It is important to perform regular maintenance to keep your computer in optimal condition. This
chapter explains how to use tools like Disk Defragmenter and Disk Cleanup. It also provides
instructions for updating programs and drivers, steps to clean the computer, and tips for traveling with
(or shipping) the computer.
Improving performance
You can improve the performance of your computer by performing regular maintenance tasks with
tools such as Disk Defragmenter and Disk Cleanup.
Using Disk Defragmenter
HP recommends using Disk Defragmenter to defragment your hard drive at least once a month.
NOTE:It is not necessary to run Disk Defragmenter on solid-state drives.
To run Disk Defragmenter:
1.Connect the computer to AC power.
2.From the Start screen, type defragment, and then select Defragment and optimize your drives.
3.Follow the on-screen instructions.
For additional information, access the Disk Defragmenter software Help.
Using Disk Cleanup
Use Disk Cleanup to search the hard drive for unnecessary files that you can safely delete to free up
disk space and help the computer run more efficiently.
To run Disk Cleanup:
1.From the Start screen, type disk, and then select one of the following:
●Free up disk space on this PC
●Uninstall apps to free up disk space
2.Follow the on-screen instructions.
Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis. Updates can resolve
issues and bring new features and options to your computer. For example, older graphics
components might not work well with the most recent gaming software. Without the latest driver, you
would not be getting the most out of your equipment.
Go to 
http://www.hp.com/support to download the latest versions of HP programs and drivers. In
addition, register to receive automatic notifications when updates become available.
32 Chapter 8   Maintaining your computer 
						

							If you would like to update your programs and drivers, follow these instructions:
1.From the Start screen, type support, and then select the HP Support Assistant app.
-or-
From the Windows desktop, select the question mark icon in the taskbar.
2.Select Updates and tune-ups, and then select Check for HP updates now.
3.Follow the on-screen instructions.
Cleaning your computer
Use the following products to safely clean your computer:
●Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example,
disposable wipes, which come in a variety of brands)
●Alcohol-free glass-cleaning fluid
●Solution of water and mild soap
●Dry microfiber cleaning cloth or a chamois (static-free cloth without oil)
●Static-free cloth wipes
CAUTION:Avoid strong cleaning solvents that can permanently damage your computer. If you are
not sure that a cleaning product is safe for your computer, check the product contents to make sure
that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons
are not included in the product.
Fibrous materials, such as paper towels, can scratch the computer. Over time, dirt particles and
cleaning agents can get trapped in the scratches.
Cleaning procedures
Follow the procedures in this section to safely clean your computer.
WARNING!To prevent electric shock or damage to components, do not attempt to clean your
computer while it is on.
1.Turn off the computer.
2.Disconnect AC power.
3.Disconnect all powered external devices.
CAUTION:To prevent damage to internal components, do not spray cleaning agents or liquids
directly on any computer surface. Liquids dripped on the surface can permanently damage internal
components.
Cleaning the display
Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be
sure that a display is dry before you close the computer.
Cleaning the sides or cover
To clean the sides or cover, use a soft microfiber cloth or chamois moistened with one of the cleaning
solutions listed previously, or use an acceptable disposable wipe.
Cleaning your computer 33 
						

							NOTE:When cleaning the cover of the computer, use a circular motion to aid in removing dirt and
debris.
Cleaning the TouchPad, keyboard, or optional mouse
WARNING!To reduce the risk of electric shock or damage to internal components, do not use a
vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris
on the keyboard surface.
CAUTION:To prevent damage to internal components, do not allow liquids to drip between the
keys.
●To clean the TouchPad, keyboard, or optional mouse (purchased separately), use a soft
microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or
use an acceptable disposable wipe.
●To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a
can of compressed air with a straw extension.
Traveling with or shipping your computer
If you have to travel with or ship your computer, follow these tips to keep your equipment safe.
●Prepare the computer for traveling or shipping:
◦Back up your information to an external drive.
◦Remove all discs and all external media cards, such as memory cards.
◦Turn off and then disconnect all external devices.
◦Shut down the computer.
●Take along a backup of your information. Keep the backup separate from the computer.
●When traveling by air, carry the computer as hand luggage; do not check it in with the rest of
your luggage.
CAUTION:Avoid exposing a drive to magnetic fields. Security devices with magnetic fields
include airport walk-through devices and security wands. Airport conveyer belts and similar
security devices that check carry-on baggage use X-rays instead of magnetism and do not
damage drives.
●If you plan to use the computer during a flight, listen for the in-flight announcement that tells you
when you are allowed to use your computer. In-flight computer use is at the discretion of the
airline.
●If you are shipping the computer or a drive, use suitable protective packaging and label the
package “FRAGILE.”
●The use of wireless devices may be restricted in some environments. Such restrictions may
apply aboard aircraft, in hospitals, near explosives, and in hazardous locations. If you are
uncertain of the policy that applies to the use of a wireless device in your computer, ask for
authorization to use your computer before you turn it on.
●If you are traveling internationally, follow these suggestions:
34 Chapter 8   Maintaining your computer 
						

							◦Check the computer-related customs regulations for each country or region on your
itinerary.
◦Check the power cord and adapter requirements for each location in which you plan to use
the computer. Voltage, frequency, and plug configurations vary.
WARNING!To reduce the risk of electric shock, fire, or damage to the equipment, do not
attempt to power the computer with a voltage converter kit sold for appliances.
Traveling with or shipping your computer 35 
						

							9 Securing your computer and information
Computer security is essential for protecting the confidentiality, integrity, and availability of your
information. Standard security solutions provided by the Windows operating system, HP applications,
the Setup Utility (BIOS), and other third-party software can help protect your computer from a variety
of risks, such as viruses, worms, and other types of malicious code.
IMPORTANT:Some security features listed in this chapter may not be available on your computer.
Using passwords
A password is a group of characters that you choose to secure your computer information and to
protect online transactions. Several types of passwords can be set. For example, when you set up
your computer for the first time, you were asked to create a user password to secure your computer.
Additional passwords can be set in Windows or in HP Setup Utility (BIOS), which is preinstalled on
your computer.
You may find it helpful to use the same password for a Setup Utility (BIOS) feature and for a Windows
security feature.
To create and save passwords, use the following tips:
●To reduce the risk of being locked out of the computer, record each password and store it in a
secure place away from the computer. Do not store passwords in a file on the computer.
●When creating passwords, follow requirements set by the program.
●Change your passwords at least every 3 months.
●An ideal password is long and has letters, punctuation, symbols, and numbers.
●Before you send your computer for service, back up your files, delete confidential files, and then
remove all password settings.
For additional information about Windows passwords, such as screen-saver passwords:
▲From the Start screen, type support, and then select the HP Support Assistant app.
-or-
From the Windows desktop, select the question mark icon in the taskbar.
Setting Windows passwords
Password Function
User password Protects access to a Windows user account.
Administrator password Protects administrator-level access to computer contents.
NOTE:This password cannot be used to access Setup
Utility (BIOS) contents.
36 Chapter 9   Securing your computer and information 
						

							Setting Setup Utility (BIOS) passwords
Password Function
Administrator password
●Must be entered each time you access Setup Utility
(BIOS).
●If you forget your administrator password, you cannot
access Setup Utility (BIOS).
Power-on password
●Must be entered each time you turn on or restart the
computer.
●If you forget your power-on password, you cannot turn
on or restart the computer.
To set, change, or delete an administrator or power-on password in Setup Utility (BIOS):
CAUTION:Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the
computer from operating properly.
NOTE:To start Setup Utility, your computer must be in notebook mode and you must use the
keyboard attached to your notebook. The on-screen keyboard, which displays in tablet mode, cannot
access Setup Utility.
1.Start Setup Utility (BIOS):
●Computers or tablets with keyboards:
▲Turn on or restart the computer, quickly press esc, and then press f10.
●Tablets without keyboards:
1.Turn on or restart the tablet, and then quickly hold down the volume down button.
2.Tap f10.
2.Select Security, and then follow the on-screen instructions.
Your changes take effect when the computer restarts.
Using Internet security software
When you use your computer to access email, a network, or the Internet, you potentially expose your
computer to computer viruses, spyware, and other online threats. To help protect your computer,
Internet security software that includes antivirus and firewall features may be preinstalled on your
computer as a trial offer. To provide ongoing protection against newly discovered viruses and other
security risks, security software must be kept up to date. It is strongly recommended that you upgrade
the security software trial offer or purchase the software of your choice in order to fully protect your
computer.
Using antivirus software
Computer viruses can disable programs, utilities, or the operating system, or cause them to function
abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any
damage they have caused.
To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to
date.
Using Internet security software 37 
						

							An antivirus program may be preinstalled on your computer. It is strongly recommended that you use
the antivirus program of your choice in order to fully protect your computer.
For more information about computer viruses, from the Start screen, type support, and then select
the HP Support Assistant app.
Using firewall software
Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be
software you install on your computer and/or network, or it can be a combination of both hardware
and software.
There are two types of firewalls to consider:
●Host-based firewalls—Software that protects only the computer it is installed on.
●Network-based firewalls—Installed between your DSL or cable modem and your home network
to protect all the computers on the network.
When a firewall is installed on a system, all data sent to and from the system is monitored and
compared with a set of user-defined security criteria. Any data that does not meet those criteria is
blocked.
Installing software updates
HP, Windows, and third-party software installed on your computer should be regularly updated to
correct security problems and improve software performance. For more information, see 
Updating
programs and drivers on page 32.
Installing critical security updates
CAUTION:Microsoft sends out alerts regarding critical updates. To protect the computer from
security breaches and computer viruses, install all critical updates from Microsoft as soon as you
receive an alert.
You can install these updates manually or automatically.
To view or change the settings:
1.From the Start screen, type control panel.
‒ or –
From the Windows desktop, right-click or tap and hold the Start button, and then select Control
Panel.
2.Select System and Security, select Windows Update, select Change settings, and then follow
the on-screen instructions.
Using HP Touchpoint Manager (select models only)
HP Touchpoint Manager is a cloud-based IT solution that enables businesses to effectively manage
and secure their company assets. HP Touchpoint Manager helps protect devices against malware
and other attacks, monitors device health, and enables you to reduce time spent solving end-user
device and security issues. You can quickly download and install the software, which is highly cost
effective relative to traditional in-house solutions.
38 Chapter 9   Securing your computer and information 
						

							Securing your wireless network
When you set up a WLAN or access an existing WLAN, always enable security features to protect
your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and
airports may not provide any security.

						

							10 Using Setup Utility (BIOS)
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup
Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the
computer, and the amount of system and extended memory.
NOTE:To start Setup Utility, your computer must be in notebook mode and you must use the
keyboard attached to your notebook. The on-screen keyboard, which displays in tablet mode, cannot
access Setup Utility.
Starting Setup Utility (BIOS)
CAUTION:Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the
computer from operating properly.
NOTE:To start Setup Utility, your computer must be in notebook mode and you must use the
keyboard attached to your notebook. The on-screen keyboard, which displays in tablet mode, cannot
access Setup Utility.
●Computers or tablets with keyboards:
▲Turn on or restart the computer, quickly press esc, and then press f10.
●Tablets without keyboards:
1.Turn on or restart the tablet, and then quickly hold down the volume down button.
2.Tap f10.
Updating Setup Utility (BIOS)
Updated versions of Setup Utility (BIOS) may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called 
SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
Determining the BIOS version
To decide whether you need to update Setup Utility (BIOS), first determine the BIOS version on your
computer.
BIOS version information (also known as 
ROM date and System BIOS) can be accessed from the
Start screen by typing support, selecting the HP Support Assistant app, selecting My computer, and
then selecting System Information, or by using Setup Utility (BIOS).
To use Setup Utility (BIOS):
1.Start Setup Utility (BIOS) (see 
Starting Setup Utility (BIOS) on page 40).
2.Select Main, and then make note of the BIOS version.
3.Select Exit, select Exit Discarding Changes, and then follow the on-screen instructions.
40 Chapter 10   Using Setup Utility (BIOS)