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HP P 1100 Service Manual

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Page 111

Tools for troubleshooting
Individual component diagnostics
Engine diagnostics
Printing test pages helps you determine whether or not the product engine and the formatter are
functioning. If the formatter is damaged, it might interfere with the engine test. If the engine-test page
does not print, try removing the formatter and then performing the engine test again. If the engine test
is then successful, the problem is almost certainly with the formatter.
NOTE:Information pages also can be used to solve...

Page 112

Components tests
Drum rotation functional check The photosensitive drum, located in the print cartridge, must rotate for the print process to work. The
photosensitive drum receives its drive from the main drive assembly.
NOTE:This test is especially important if refilled print cartridges have been used.
1.Open the print-cartridge door.
2. Remove the print cartridge.
3. Mark the drive gear on the cartridge with a felt-tipped marker. Note the position of the mark.
4. Replace the print cartridge and close...

Page 113

Diagrams
Plug/jack locations
Figure 3-2  Plug/jack locations
2
1
ItemDescription
1USB port
2Power connector
ENWW Tools for troubleshooting 95 

Page 114

Location of connectors
Figure 3-3  Engine controller PCA connectors
ItemDescriptionItemDescription
J101FuserJ551Top sensor PCA
J104Power inletJ552Paper-pickup PCA
J304High voltageJ562Pickup solenoid
J501Test pointJ571Motor drive PCA
J531FormatterJ581Cartridge memory tag
J542Laser/scanner  
96 Chapter 3   Solve problems ENWW 

Page 115

Locations of major components
Figure 3-4  External view
1
4
5
6
23
7
8
ItemDescriptionItemDescription
1Cancel button (HP LaserJet
Professional P1100w Printer
series only)5Input tray or main-input tray
NOTE:The HP LaserJet
Professional P1100 Printer
series has a single input tray.
The HP LaserJet Professional
P1100w Printer series has a
main-input tray and a priority
input slot.
2Output bin (face-down tray)6Media-end plate
ENWW Tools for troubleshooting 97 

Page 116

ItemDescriptionItemDescription
3Output bin tray extension7Power switch
4Priority input slot
(HP LaserJet Professional
P1100w Printer series only)8Power receptacle
Figure 3-5  Cross section view
1234567
891011
ItemDescriptionItemDescription
1Pressure roller7Priority input slot
(HP LaserJet Professional
P1100w Printer series only)
2Fuser film assembly8Pickup roller
3Delivery roller9Separation pad
4Photosensitive drum10Feed roller
5Print cartridge11Transfer roller
6Laser/scanner  
98 Chapter 3   Solve...

Page 117

General timing charts
Figure 3-6  General timing diagram
Timing chart two consecutive prints on LTR paper
LSTR
TNIRP
RTNI
YBTS
TIA
W
6 BD Output signal (BDO) STBY
1 TOP sensor (PS751)
2 Fuser delivery sensor (PS701)
3 Print start command (EEC12) Operation
4 Scanner Motor (M2)
5 Laser Diode
12 Pickup solenoid (SL1)
7
Main Motor (M1)
8 Primary Charging Bias
9 Developing Bias
10 Transfer Charging Bias
11 Fuser Heater
18 13
14
15
16
17
19
20
Power switch ON
ENWW Tools for troubleshooting 99 

Page 118

General circuit diagram
Figure 3-7  Circuit diagram; HP LaserJet Professional P1100 Printer seriesA
65 4 3
21
B
C D
GND
SI
SO
TESTJ5014
3
2
1
+24P2
MTRPWM12
J902
21
321
+24P2 ACC
DEC
GND1
2
3
4J903
1 2 3 4 5 6 7 8 9
10 11
J901
1 23
4J1
1234
J8011
23
45
6 7
9
8
VDO
/VDO
+3.3U
/BDIR
GND
CNT0
GND
GND
CNT1
1
2
TAG
12J3
1
23
45
67
8 9
J542
TAGOUT
TAGIN1
2J5811
2
ACH  ACN 2
31
J104
/PISNS
+3.3U GNDJ551123+3.3U GND FSRTH
/PWSNS
/POSNS
J55212345
3 1J751
321 2
32
1
FSRTH
GND2
1J702
321
321
J7015
4
2
1 3
1
2
21...

Page 119

Figure 3-8  Circuit diagram; HP LaserJet Professional P1100w Printer seriesA
65 4 3
21
B
C D
GND
SI
SO
TESTJ5014
3
2
1
+24P2
MTRPWM12
J902
21
321
+24P2 ACC
DEC
GND1
2
3
4J903
1 2
3 4 5 6 7 8 9 10 11
J901
1 2 3 4J1
1234
J8011
23
45
6 7
9
8
VDO
/VDO
+3.3U
/BDIR
GND
CNT0
GND
GND
CNT1
1
2
TAG
12J3
1
23
45
67
8 9
J542
TAGOUT
TAGIN1
2J5811
2
ACH  ACN 2
31
J104
/PISNS
+3.3U GNDJ551123+3.3U GND FSRTH
/PWSNS
/POSNS
J55212345
3 1J751
321 2
32
1
FSRTH
GND2
1J702
321
321
J7015
4
2
1 3
1
2
21
J1011
1
2
21
ACH 
ACN...

Page 120

Internal print-quality test pages
Cleaning page
If you are experiencing toner specks or dots on the printouts, clean the paper path. This process uses
a transparency to remove dust and toner from the paper path. Do not use bond or rough paper.
NOTE:For best results use a sheet of transparency. If you do not have any transparencies, you can
use copier-grade paper (60 to 163 g/m2 (16 to 43 lb)) that has a smooth surface.
1. Make sure that the product is idle and the ready light  is on.
NOTE: If the product...
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