HP Omnibook Xe3 Gf Service Manual

HP Omnibook XE3 (Technology Code GF)  Troubleshooting and Diagnostics  3-27 
Code Suggestions 
Keyboard Tests 
0400h – 
0401h Replace the motherboard. 
0410h – 
0414h Check the keyboard ribbon cable connection. 
Replace the keyboard. Replace the 
motherboard. 
0415h  Replace the keyboard. Replace the 
switchboard PCA. Replace the motherboard. 
0416h – 
0418h Replace the keyboard. Replace the 
motherboard. 
900Fh  Replace the switchboard PCA. Replace the 
motherboard. 
901Ch  Replace the keyboard. Replace...

3-28  Troubleshooting and Diagnostics  HP Omnibook XE3 (Technology Code GF) 
Code Suggestions 
Fan Tests 
9001h  If the fan is already running, you may not hear 
a change. Check the heatsink connection. 
Replace the heatsink. Replace the 
motherboard. 
9002h  Reset the notebook. Replace the motherboard. 
Microphone Tests 
9003h  Replace the top case. Replace the 
motherboard. 
9004h  Replace the motherboard. 
USB Port Test 
9006h  Make sure a USB device is connected to the 
USB port being tested. Select...

HP Omnibook XE3 (Technology Code GF)  Troubleshooting and Diagnostics  3-29 
Power-On Self-Test 
The POST (Power-On Self-Test) is a series of initialization routines and diagnostic tests that the 
system BIOS runs when the notebook boots. The system BIOS will not boot the operating system if 
system memory, the CPU, DMA, or the interrupt controller fails the POST diagnostic tests. POST 
progress is indicated by a sequence of codes, and error messages are displayed if possible. 
You should not necessarily...

3-30  Troubleshooting and Diagnostics  HP Omnibook XE3 (Technology Code GF) 
  Table 3-5. POST Messages 
Message Description 
0200 Failure Fixed Disk  
The hard disk is not working or not configured properly. Make sure the disk is installed 
properly. Use BIOS Setup to make sure the hard disk type is correctly identified. 
0210 Stuck key  
A key is stuck on the keyboard. 
0211 Keyboard error  
The keyboard is not working. 
0212 Keyboard Controller Failed 
The keyboard controller failed its test. The...

HP Omnibook XE3 (Technology Code GF)  Troubleshooting and Diagnostics  3-31 
Message Description 
02F7: Fail-Safe Timer NMI Failed  
ServerBIOS2 test error: Fail-Safe Timer takes too long.  
device Address Conflict  
Address conflict for specified device. 
Allocation Error for: device  
Resolve the resource conflict for the specified device. 
CD ROM Drive  
CD ROM Drive identified. 
Entering SETUP ...  
Starting the BIOS Setup program. 
Failing Bits: nnnn  
The hex number nnnn is a map of the bits at the...

3-32  Troubleshooting and Diagnostics  HP Omnibook XE3 (Technology Code GF) 
Sycard PCCtest 450/460 CardBus Card (Optional) 
The PCCtest 450 and 460 CardBus Cards (version 1.05) available from Sycard Technology are the 
only recommended diagnostic tool that tests the functionality of the PCMCIA slots using a PCMCIA 
card. Each is a Type II PC Card that works with compatible test software to exercise PCMCIA 
functions. (For details, see the Sycard Technology Web site: http://www.sycard.com.) 
The PCCtest...

HP Omnibook XE3 (Technology Code GF)  Troubleshooting and Diagnostics  3-33 
Desktop and Windows Management Interfaces (DMI/WMI) 
Note 
HP TopTools are not supported on Pavilion models. 
The Desktop Management Interface and Windows Management Instrumentation are basically sets of 
rules for accessing information about a computer. DMI/WMI allows an application to determine, for 
example, the operating system being used, which hardware and software components are in the 
computer, and possibly whether any...

3-34  Troubleshooting and Diagnostics  HP Omnibook XE3 (Technology Code GF) 
BIOS Setup Utility 
The BIOS Setup utility provides access to basic configuration settings. It is independent of the 
operating system. 
Running the BIOS Setup Utility 
1.  Restart the computer. 
2.  When the HP logo appears, press F2 to enter the BIOS Setup utility. 
3.  The pointing devices are not active in BIOS Setup, so you will need to use the keyboard to 
navigate: 
• Press the left and right arrow keys to move among...

HP Omnibook XE3 (Technology Code GF)  Troubleshooting and Diagnostics  3-35 
System Devices Menu Description Default 
PS/2 Pointing Devices  Enables (Both) or disables (Auto) the internal pointing devices 
when an external PS/2 mouse is connected. Auto 
Infrared Port (selected 
models) Enables the infrared port (the port is configured by the user).  Disabled 
     Base I/O address  Sets the I/O address.  2F8h 
     Interrupt  Sets the I/O interrupt.  IRQ3 
     Mode  Sets the port to FIR (fast infrared)...

3-36  Troubleshooting and Diagnostics  HP Omnibook XE3 (Technology Code GF) 
Updating the Notebook’s BIOS 
Hewlett-Packard may from time to time provide updates to the notebook’s BIOS. Use e-DiagTools for 
Windows to download and install these updates as needed. 
 
Caution 
The BIOS update completely replaces the previous BIOS, so follow these directions exactly or you 
might damage the notebook. The BIOS update also resets the configurations in the BIOS Setup 
utility—except for BIOS passwords—so record...