HP OfficeJet Pro K8600dn User Manual

Verify installation preliminaries
• Make sure to use the Starter CD that contains the correct installation software for
your operating system.
• Before installing software, make sure that all other programs are closed.
• If the computer does not recognize the path to the CD-ROM drive that you type,
make sure that you are specifying the correct drive letter.
• If the computer cannot recognize the Starter CD in the CD-ROM drive, inspect the
Starter CD for damage. You can download the device driver from the...

Clear jams
Occasionally, media becomes jammed during a job. Try the following remedies before
you attempt to clear the jam.
WARNING!Do not reach into the device when it is on or when the carriage is
stuck. When you open the print carriage access door, the carriage should return to
its position on the right side of the device. If it does not move to the right, turn off
the device before you remove any jam.
• Make sure that you are printing with media that meets specifications. For more
information, see...

c. If the jam is not there, push the latches inwards to remove the cover. If the jam
is inside the duplexer, carefully remove it. Close the cover.
d. Reinsert the rear access panel or the duplexer into the device.
3.If you cannot locate the jam, lift the output tray and check for a jam in Tray 1. If
media is jammed in the tray, do the following:
a. Raise the output tray.
b. Pull the paper towards you.
c. Lower the output tray.
4.Open the print carriage access door. If there is paper remaining inside the...

• Always use media that conforms with specifications. For more information, see
Select print media.
• Make sure the output tray is not overly full.
• Make sure media is aligned against the right side of a tray.
• Make sure the media length and width guides are adjusted snugly against the
media, but do not crinkle or bend it.
Chapter 5
70 Maintain and troubleshoot
 

6
Control-panel lights reference
The control-panel lights indicate status and are useful for diagnosing printing
problems. This section contains information about the lights, what they indicate, and
what action to take if necessary.
•
Interpreting control-panel lights
•
Interpreting network connector lights
Interpreting control-panel lights
1Out of paper light
2Door open light
3Paper jam light
4Cancel button
5Resume button and light
6Power button and light
7Ink cartridge lights
8Printhead lights...

Visit the HP Web site (www.hp.com/support) for the latest troubleshooting information,
or product fixes and updates.
Light description/Light patternExplanation and
recommended action
All lights are off.The device is off.
•Connect the power
cable.
•Press  (Power
button).
The Power light is on.The device is ready.
No action is required.
The Power light blinks.The device is turning
on or off, or is
processing a print job.
No action is required.
The device is pausing
for the ink to dry.
Wait for the ink to...

Light description/Light patternExplanation and
recommended action
The Power light, Resume light, and Door Open light are on.There is a cover or
door open.
•Make sure all
doors and covers
are closed.
•Press (Resume button)
to continue printing.
The Power light and the Resume light blink, and one or more of the
ink cartridge lights are on.One or more of the ink
cartridges have expired.
CAUTION:Device
services or repairs
required as a result of
using expired ink
cartridges will not be
covered under...

Light description/Light patternExplanation and
recommended action
The Power light and one or more of the printhead lights blink.One or more of the
printheads are faulty or
need attention.
•Ensure the
indicated printhead
is properly
installed, and then
try to print.
Remove and
reinsert the
printhead if
necessary. For
more information,
see 
Device doesnot acceptprinthead.
•If the error
persists, replace
the indicated
printhead.
The Power light is on and one or more of the ink cartridge lights blink.One or...

Light description/Light patternExplanation and
recommended action
The Power light and one or more of the ink cartridge lights blink.One or more of the ink
cartridges are faulty or
need attention.
•Ensure the
indicated ink
cartridge is
properly installed,
and then try to
print. Remove and
re-insert the ink
cartridge a few
times if necessary.
•If the error
persists, replace
the indicated ink
cartridge.
The Power light is on, and one or more of the ink cartridge lights are
on.One or more of the ink...

Interpreting network connector lights
1Activity light
2Network connector
3Link light
Light description/Light patternExplanation and recommended
action
Link light is on. Activity light is off.The device is connected to the
network but is not receiving or
transmitting data over the network.
The device is turned on and idle.
No action is required.
Link light is on. Activity light blinks.The device is receiving or transmitting
data over the network.
No action is required.
Link light is off. Activity light is...