HP OfficeJet Pro K850 User Manual

							●Managing ink and media usage (myPrintMileage)
Helps you manage and forecast printer supplies usage.
●Self diagnostic testing for your device
Runs a diagnostic test of your device. Select Printer on the Self Help menu on the Instant
Support page to start diagnosing the devices. HP Instant Support checks the computer, and a list
of configured devices appears. When you select the device that you want to diagnose, HP
Instant Support can help you with such tasks as making sure that you have the latest device
driver available and gaining access to reports about the device status and detailed device-
diagnostic information.
If any errors are detected during this process, you are given the option to perform updates to the
device drivers or Jetdriver firmware or to perform detailed diagnostic tests on the device.
●HP expert help online (Active Chat)
Provides personalized help from an HP Total Care Representative over the Web at any time.
Simply submit a question or a description of your problem. Your recent device history, system
configuration, and any actions that you have attempted are automatically forwarded to HP (upon
your approval) so that you will not need to describe the problem again. An HP Total Care
Representative will respond online to solve your problem through a real-time Web chat.
●Knowledge database
Use the HP knowledge database to quickly find answers to your questions.
Security and privacy
When you use HP Instant Support, detailed device information, such as the serial number, error
conditions, and status, is sent to HP. HP respects your privacy and manages this information
according to the guidelines that are outlined in the HP Online Privacy Statement. See 
www.hp.com/
country/us/eng/privacy.htm.
NOTETo view all the data that is sent to HP, select Source (for Internet Explorer and
Opera) or Page Source (for Netscape, Mozilla Firefox, or Safari) from the View menu in your
Web browser.
Gaining access to HP Instant Support
●Toolbox (Windows)
Click the Information tab, and then click HP Instant Support.
●Embedded Web server
In a Web browser, type the IP address assigned to the device. This information is listed on the
configuration page; see 
Understanding and printing the configuration page.
In the Other Links section of the Information or Settings tab, click HP Instant Support.
NOTEDo not bookmark the Web pages that are used to open HP Instant Support. If you
bookmark the site and connect to it by using the bookmark, the pages will not contain the
current information.
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							HP Network Printer Setup Utility (Mac OS)
The HP Network Printer Setup Utility allows you to configure network settings for the printer. You can
configure settings such as network location name, and settings such as TCP/IP address, router, and
subnet mask.
To open the HP Printer Network Setup Tool
1.From the Finder, select Computer from the Go menu.
2.Select Library, and then select Printers.
3.Select hp, select Utilities, and then select HP Printer Network Setup Tool.
4.Follow the onscreen instructions to configure network settings for the printer.
HP Deskjet Control Panel (HP DJCP)
The HP Deskjet Control Panel (HP DJCP) allows you to gain access to useful printer features when
you are printing from MS-DOS. The HP DJCP utility allows you to do the following tasks:
●Adjust print settings. (Printing using special features is not supported.)
●Specify the default printer from your MS-DOS program.
●Set the symbol set for the language you are using in a document.
NOTEChanges made to settings in your MS-DOS program might override changes made to
the same settings in the HP DJCP.
For more information or to download the utility, see www.hp.com/support/officejetprok850.
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							Understanding and printing the configuration page
Use the configuration page to:
●View current printer settings, ink supply status, and printhead health.
●Help troubleshoot printer problems.
The configuration page also contains a log of recent events. If the printer is connected to a network,
an additional network configuration page prints; this page shows the network settings for the printer.
For more information on HP Ink Supplies, see 
HP supplies and accessories.
Understanding a configuration page
If you need to call HP, it is often useful to print the configuration page before calling.
Configuration page
1Printer Information: Shows general printer information, such as the firmware version number, model name, and
amount of memory that is installed.
2Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges).
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							3Printhead Status: Shows the printhead health status and whether the printhead needs to be replaced.
4Event Log: Shows a log of recent events that have occurred.
Network configuration page
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							5General Information: Shows information about the current status and connection type of the network, and other
information, such as the URL of the embedded Web server and the hardware address of the printer.
Network Status: This setting can be Ready or Offline. When the setting is Offline, it implies either that the IP is
being assigned or negotiated by the DNS server, or that the AutoIP or the network is not available.
6TCP/IP: Shows information on how the printer is configured, such as the hostname, IP address, subnet mask,
default gateway, server, and service name. Also contains a Config By field, which shows AutoIP if the printer is
connected to a peer-to-peer network, and DHCP if the printer is assigned an IP address or is configured by a
DHCP server.
7802.3 Wired: Shows information about the network connection.
8Miscellaneous: Shows information, such as the total, unicast, broadcast packets transmitted and received, and
the administrator details.
Admin Password: Shows Not Set if the administrator password for embedded Web server is disabled; otherwise, it
shows Set.
Printing a configuration page
●Printer driver
On the Services tab, click the Print Configuration Page button.
●Toolbox (Windows)
On the Printer Services tab, click Print Configuration Page, and then click Print.
●HP Printer Utility (Mac OS)
Open Information And Support. Click Device Information, and then click Print Configuration
Page.
●Control panel
Press and hold 
 (Power button). While holding down the Power button, press  (Cancel button)
one time.
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							Configuring the printer (Windows) 
You can connect the printer directly to a computer, or you can share the printer among other users
on a network.
NOTEYou must have administrator privileges to install a printer driver in Windows 2000 or
Windows XP.
Direct connection 
You can connect the printer directly to your computer using a USB cable or an IEEE 1284-compliant
bidirectional parallel cable.
NOTEWindows NT 4.0 does not support USB. Do not connect a USB and a parallel cable to
the printer at the same time. If you install the printer software and connect a printer to a
computer running Windows, you can connect additional printers to the same computer with
USB cables without reinstalling the printer software.
Installing printer software and sharing the printer
When setting up the printer, HP recommends that you connect the printer after installing the
software because the installation program is designed to provide you with the easiest setup
experience.
However, if you have connected the printer first, see 
Connecting the printer before installing the
software.
Installing the software before connecting the printer (recommended)
To install the software before connecting the printer (recommended)
If your computer meets the system requirements, it is recommended that you install the Toolbox by
selecting the full installation option. The Toolbox provides status and maintenance information about
your printer. It also provides access to documentation and online help tools for solving printer
problems. Without the Toolbox, you will not see printer error messages on your computer screen,
and will not have access to the myPrintMileage website. For more information, see 
Toolbox (Windows).
1.Close any running applications.
2.Insert the Starter CD into the CD drive. The CD menu runs automatically.
If the CD menu does not start automatically, click Start, and then click Run. Browse to the CD-
ROM drive for the computer, click Setup.exe, and then click Open. In the Run dialog box, click OK.
3.On the CD menu, click Install.
4.Follow the onscreen instructions to complete the installation.
5.When prompted, connect the USB or parallel cable to the computer and the printer. The Found
New Hardware wizard appears on the computer screen and the printer icon is created in the
Printers folder.
NOTEYou can connect the USB cable at a later time when you need to use the printer.
You can also share the printer with other computers using a simple form of networking
known as locally shared networking. See 
Sharing the printer on a locally shared network.
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							Connecting the printer before installing the software 
To connect the printer before installing the software
If you connected the printer to the computer before installing the printer software, the Found New
Hardware wizard appeared on the computer screen.
NOTEIf you have turned on the printer, do not turn off the printer or unplug the cable from
the printer while the installation program is running. If you do so, the installation program will
not finish.
1.In the Found New Hardware dialog box that provides the option for selecting a method to locate
the driver, select the advanced option and click Next.
NOTEDo not allow the Found New Hardware wizard to perform an automatic search for
the driver.
2.Select the check box for specifying the driver location, and then ensure that the other check
boxes are clear.
3.Insert the Starter CD into the CD-ROM drive. If the CD menu appears, close the CD menu.
4.Browse to locate the root directory on the Starter CD (for example, D:), and then click OK.
5.Click Next, and then follow the onscreen instructions.
6.Click Finish to close the Found New Hardware wizard. The wizard automatically starts the
installation program (this might take a short time). For Windows 98 and Windows Me, you must
complete the installation program if you wish to install a non-English driver.
7.Complete the installation process.
NOTEThe setup program provides options to install non-driver components such as the
Toolbox, which you are recommended to install. For instructions about installing these
components, see 
Installing the software before connecting the printer (recommended). You
can also share the printer with other computers using a simple form of networking known as
locally shared networking. See 
Sharing the printer on a locally shared network.
Sharing the printer on a locally shared network
To share the printer on a locally shared network
In a locally shared network, the printer is connected directly to the USB or parallel connector of a
selected computer (known as the server) and is shared by other computers (clients).
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							NOTEWhen sharing a directly connected printer, use the computer with the newest
operating system as the server. For example, if you have a computer running Windows 2000
and another computer running an older version of Windows, use the computer running
Windows 2000 as the server. Use this configuration only in small groups or when usage is
low. The computer that is connected to the printer is slowed down when many users print to
the printer.
1.From the Windows desktop, click Start, point to Settings, and then click Printers. Or, click
Start, click Control Panel, and then click Printers and Faxes or Printers (depending on the
operating system).
2.Right-click the printer icon, click Properties, and then click the Sharing tab.
3.Click the option to share the printer, and then give the printer a share name.
4.If you are sharing the printer with client computers that use other versions of Windows, you can
click Additional Drivers to install their drivers as a convenience to them. This optional step
requires you to have the Starter CD in your CD drive.
Network connection
If the printer has network capability, the printer can be shared in a network environment by
connecting it directly to the network. This type of connection offers the ability to manage the printer
using the embedded Web server from any computer on the network.
Installing printer software and sharing the printer
Choose the installation option for the type of network you have:
●Client/server network: If your network has a computer acting as a dedicated print server, install
the printer software on the server (
Installing the printer software for a network printer), and then
install the printer software on the client computers (
Installing the printer software on client
computers).
●Peer-to-peer network: If you have a peer-to-peer network (a network without a dedicated print
server), install the software on the computers that will be using the printer (
Installing the printer
software for a network printer).
In addition, you can connect to a network printer in both types of networks using the Add Printer
wizard in Windows (
Installing the printer driver using Add Printer).
Installing the printer software for a network printer
Use the following steps to install the printer software in the following networking scenarios:
●Your network has a computer acting as a dedicated print server
●You have a peer-to-peer network (a network without a dedicated print server)
To install the printer software for a network printer
1.Connect the printer to the network.
2.Close any programs that are open.
3.Insert the Starter CD into the CD-ROM drive. The CD menu starts automatically.
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							If the CD menu does not start automatically, click Start, and then click Run. Browse to the CD-
ROM drive for the computer, click Setup.exe, and then click Open. In the Run dialog box, click OK.
4.Click Install and follow the onscreen instructions to complete the installation.
5.If you are going to share this printer with other computers on the network, follow these steps:
a.From the Windows desktop, click Start, point to Settings, and then click Printers. Or, click
Start, click Control Panel, and then click Printers and Faxes or Printers (depending on the
operating system).
b.Right-click the printer icon, click Properties , and then click the Sharing tab.
c.Click the option to share the printer, and then enter a share name for the printer.
d.If you are sharing the printer with client computers that use other versions of Windows, click
Additional Drivers.
e.In the Additional Drivers window, click the applicable operating systems, and then follow
the onscreen instructions.
6.To share the printer with other computers on the network, see 
Installing the printer software on
client computers.
Installing the printer software on client computers
After the printer drivers have been installed on the computer that is acting as the print server, the
printing functionality can be shared. Individual Windows users who want to use the network printer
must install the software on their computers (clients).
A client computer can connect to the printer in the following ways:
●In the Printers folder, double-click the Add Printer icon and follow the instructions for a network
installation. (See 
Installing the printer driver using Add Printer.)
●On the network, browse to the printer and drag it to your Printers folder.
●Add the printer and install the software from the INF file on your network.
On the Starter CD, the INF files are stored in folders that use the following format: :
\Drivers\\.
For example, if your CD drive letter is D, then D:\Drivers\Win2k_XP\English would contain the
English INF file for Windows 2000, Windows Server 2003, and Windows XP.
Installing the printer driver using Add Printer
NOTEIf the printer server computer is running Windows NT 4.0 and the client computer is
running Windows 2000 or XP, you must create a locally shared port on the client computer.
See “To create a locally shared port” below.
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							To install the printer driver using Add Printer
1.From the Windows desktop, click Start, point to Settings, and then click Printers. Or, click
Start, click Control Panel, and then click Printers and Faxes or Printers (depending on the
operating system).
2.Double-click Add Printer, and then click Next.
3.Select Network Printer or Network Printer Server.
4.Click Next.
5.Do one of the following:
●Type in the network path or queue name of the shared printer, and then click Next. Click
Have Disk when prompted to select the printer model.
●Click Next, and then locate the printer in the Shared printers list.
6.Click Next, and then follow the onscreen instructions to complete the installation.
To create a locally shared port
1.From the Windows desktop, click Start, point to Settings, and then click Printers. Or, click
Start, click Control Panel, and then click Printers and Faxes or Printers (depending on the
operating system).
2.Right-click the printer icon, click Properties, and then click the Ports tab.
3.Click Add Port, click Local Port, and then click New Port.
4.Enter a name for the new port, then click OK, and then click Close.
5.Click Close again.
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