HP OfficeJet Pro K550 User Manual

							Light description/Light pattern Explanation and recommended action
Link light is off. Activity light is off.The printer is turned off or is not connected to the network.
▲If the printer is turned off, turn on the printer. If the
printer is turned on and a network cable is connected,
see 
Problems connecting to a network.
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							6 Configuring and managing the printer
This section contains the following information:
●
Managing the printer
●
Understanding the configuration page
●
Configuring the printer (Windows)
●
Configuring the printer (Mac OS)
●
Setting up the printer for wireless communication (HP Officejet Pro K550dtwn)
●
Uninstalling the printer software
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							Managing the printer
Overview of printer management tasks 
The following table lists common printer tools that can be used to manage the printer. Specific
procedures might include other methods. For information about accessing and using the tools, see
Overview of printer management tools.
NOTEMac OS users can use the control panel, the embedded Web server, and the HP
Printer Utility. Windows users can use the control panel, the embedded Web server, the
printer driver, the Toolbox, the HP Web Jetadmin, and myPrintMileage.
For more information about the HP Web Jetadmin software, open the HP Web Jetadmin
software and see its documentation. For more information about myPrintMileage, visit the
myPrintMileage website.
If you want to......use these tools.*
 
Control
panel
partsEmbedded
Web server
Toolbox
(Windows)
HP Printer
Utility (Mac
OS)
HP Web
Jetadmin
software
myPrintMileage
Monitor the printer
▲Status of supplies
▲Usage of supplies and
media     
▲Operation and status  
Administer the printer
▲Printer maintenance
   
▲
Printer security    
▲PowerSave mode time     
▲Tray settings   
▲Alerts and notifications     
Configure network settings
▲Configure network
settings
    
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							Monitor the printer
This section provides instructions for monitoring the printer.
Use this tool......to obtain the following information.
Control panelObtain information about the status of jobs that are being
processed, the operating status of the printer, and the status
of ink cartridges and printheads.
See 
Printer lights reference for more information.
Embedded Web server●Printer status information: Click the Information tab,
and then click an option available on the left pane.
●Ink cartridge and printhead status: Click the
Information tab and click Ink Supplies in the left pane.
●Accumulated ink and media usage: Click the
Information tab and click Usage in the left pane.
Toolbox (Windows)●Ink cartridge information: Click the Printer Status 
tab to view the ink-level information, and then click the
Cartridge Information button to view information about
replacement ink cartridges and expirations dates.
●Printer errors: Click the Printer Status tab, click
Preferences, and then select one or more check boxes
to enable viewing of printer errors or warnings.
HP Printer Utility (Mac OS)
▲Ink cartridge information: Open the Information and
Support panel and click Supplies Status.
Administer the printer
This section provides information about administering the printer and modifying settings.
Use this tool......to do the following.
Control panel▲Reset the administrator password and network settings:
Press and hold 
 /  (Configuration Page button), press 
(Resume button) three times, and release  / (Configuration Page button). See the details under
Troubleshooting tips and resources.
Embedded Web server●Modify the administrator password: Click the Settings tab
and click Security in the left pane.
●Change tray settings: Click the Settings tab and click Paper
Handling in the left pane.
●Perform printer maintenance tasks: Click the Settings tab
and click Printer Services in the left pane.
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							Use this tool......to do the following.
Toolbox (Windows)●Change tray settings: Click the Printer Services tab and click
Paper Handling.
●Perform printer maintenance tasks: Click the Printer
Services tab and click the button for the task that you wish to
perform.
●Set up alerts and notifications: Click the Printer Status tab
and click Preferences.
Printer driver (Windows)Perform printer maintenance tasks:
1.On the Windows desktop, click Start, point to Settings, and
then click Printers or Printers and Faxes.
2.Right-click the printer icon, and then click Properties,
Document Defaults, or Printing Preferences.
3.Click the Services tab. For Windows 2000, Windows XP, and
Windows Server 2003, click the Service this Device button
(this option is available only if the Toolbox is installed), and
then click the Printer Services tab. Click the button for the task
that you wish to perform.
HP Printer Utility (Mac OS)
●Change tray settings: Click Trays Configuration from the
Printer Settings panel.
●Perform printer maintenance tasks: Open the Information
and Support panel and click the option for the task that you
wish to perform.
Configure network settings
This section provides information about configuring the printers network settings.
For a list of current settings, print a configuration page. See 
Understanding the configuration page.
Use this tool......to do the following.
Embedded Web server
●Configure network settings: Click the Networking tab.
●Set a static IP address: Click the Networking tab, select
Manual IP from the IP Address Configuration drop-down list,
enter the static IP address in the Manual IP Address box,
enter the Manual Subnet Mask and Manual Default
Gateway, if needed, and click Apply.
NOTEIt is not recommended that you assign a static
IP address to the printer. However, a static IP address
might resolve certain setup and printing problems,
such as a conflict with a personal firewall.
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							Overview of printer management tools
Embedded Web server
When the printer is connected to a network, you can use the printers embedded Web server to view
status information, change settings, and manage the printer at your computer.
NOTEFor a list of system requirements for the embedded Web server, see Printer
specifications. Some settings might be restricted by the requirement for a password. You can
open and use the embedded Web server without being connected to the Internet. However,
some features will not be available.
To open the embedded Web server
You can open the embedded Web server through the following ways:
NOTETo open the embedded Web server from the printer driver (Windows), the Toolbox
(Windows), or the HP Printer Utility (Mac OS), the printer must be on a network and must
have an IP address.
●Web browser: In a supported Web browser on your computer, type the IP address that has
been assigned to the printer.
For example, if the IP address is 123.123.123.123, type the following address into the Web
browser: http://123.123.123.123
The IP address for the printer is listed on the configuration page. See 
Understanding the
configuration page.
After opening the embedded Web server, you can bookmark it so that you can return to it quickly
in the future.
●Printer driver (Windows): Click the Services tab and click the button to open the embedded
Web server.
●Toolbox (Windows): Click the Information tab and click the button to open the embedded Web
server.
●HP Printer Utility (Mac OS): Click EWS from the Information and Support panel.
Embedded Web server pages
The embedded Web server contains pages that you can use to view product information and change
printer settings. The pages also contain links to other e-services.
PagesContents
InformationShows status information about the printer, its ink supplies and
usage, and a log of printer events (such as errors).
Settings Shows the settings that have been configured for the printer, and
gives you the ability to change these settings.
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							PagesContents
NetworkingShows network status and the network settings that have been
configured for the printer. These pages only appear if the printer is
connected to a network. See 
Configure network settings for more
information.
Other links Connect you to other resources, including e-services, such as HP
Instant Support, myPrintMileage, and online ordering of supplies.
See 
HP Instant Support and myPrintMileage.
You can also add or customize a link to the website of your choice.
The link will appear on the left pane throughout the embedded Web
server pages.
Toolbox (Windows)
The Toolbox provides status and maintenance information about the printer. It also provides links to
this guide for help in performing basic printing tasks and solving problems.
NOTEThe Toolbox can be installed from the Starter CD by selecting the full installation
option, if the computer meets the system requirements.
To monitor a printer on a shared port (for example, \\portname\printername) from a client
machine, the Toolbox must be running on the server machine as well as on the client machine.
To open the Toolbox
▲From the Start menu at your computer, point to Programs, point to the printer name, and then
click the Toolbox icon.
Toolbox tabs
The Toolbox contains the following tabs.
TabsContents
Printer Status●Selected printer: Displays a list of installed printers that are
supported by the Toolbox.
●Ink Level Information: Shows estimated ink level for each
cartridge.
●Order Supplies: Provides access to a website where you can
order printing supplies for the printer online.
●Cartridge Information: Shows order numbers and expiration
dates of the installed ink cartridges.
●Preferences: Allows you to set your preferences, such as
specifying whether to display error messages, and whether to
sound an audio alert when a printer or printing error occurs.
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							TabsContents
Information●Printer Information: Provides a link to myPrintMileage, and
shows the printer hardware and printhead health information.
●Help Information: Provides links to HP Instant Support, HP
Customer Support, and online printer registration, as well as to
this guide for help in performing basic printing tasks and
troubleshooting. See 
HP Instant Support.
Printer Services●Print PQ (print quality) diagnostic page: Allows you to
diagnose issues affecting the print quality of the printer. See Toprint the print quality diagnostic page.
●Test Paper Feed: Allows you to check the paper pick
mechanism of a paper source. See the instructions under
Clearing jams.
●Print Configuration Page: Allows you to print the
configuration page of the printer. This page contains
information about the printer and the supplies. See
Understanding the configuration page.
●Align Printheads: Guides you through aligning the printheads.
See 
To align the printheads.
●Clean Printheads: Guides you through cleaning the
printheads. See 
To clean the printheads.
●Calibrate Linefeed: Allows you to perform linefeed calibration.
See 
To calibrate the linefeed.
●Calibrate Color: Allows you to perform color calibration to
correct problems with color tints. See 
Calibrating the color.
●Paper Handling: Allows you to set the tray lock and select a
default tray (if tray 2 is installed). See 
Configuring trays.
HP Printer Utility (Mac OS)
The HP Printer Utility contains tools to configure print settings, calibrate the printer, clean the
printheads, print the configuration page of the printer, order supplies online, and find website support
information.
To open the HP Printer Utility
1.From the Finder, select Computer from the Go menu.
2.Select Library, and then select Printers.
3.Select hp, select Utilities, and then select HP Printer Selector.
4.Select the printer and click Launch Utility.
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							HP Printer Utility panels
Information and Support panel
●Supplies Status: Shows the information about currently installed printheads and ink cartridges.
●Device Information: Displays information about the printer model and serial number. Also
allows you to print the configuration page of the printer. This page contains information about the
printer and the supplies. See 
Understanding the configuration page.
●Print PQ Diagnostic Page: Allows you to diagnose issues affecting the print quality of the
printer. See 
To print the print quality diagnostic page.
●Test Paper Feed: Allows you to check the paper pick mechanism of a paper source. See the
instructions under 
Clearing jams.
●Clean: Guides you through cleaning the printheads. See 
To clean the printheads.
●Align: Guides you through aligning the printheads. See 
To align the printheads.
●Calibrate Color: Allows you to perform color calibration to correct problems with color tints. See
Calibrating the color.
●Calibrate Linefeed: Allows you to perform linefeed calibration. See 
To calibrate the linefeed.
●HP Support: Gain access to HP website where you can find support for the printer, register the
printer, and find information about returning and recycling used printing supplies.
Printer Settings panel
●Trays Configuration: Set the default media type and size for a tray, and set the tray priority.
See 
Configuring trays.
●Network Settings: Configure IP settings for network connectivity.
Network Printer Setup Utility (Mac OS)
The tool allows you to configure network settings for the printer. You can configure wireless settings
such as network location name and wireless mode, and wired settings such as TCP/IP address,
router, and subnet mask.
To open the Network Printer Setup Utility
1.From the Finder, select Computer from the Go menu.
2.Select Library, and then select Printers.
3.Select hp, select Utilities, and then select Network Printer Setup Utility.
4.Follow the onscreen instructions to configure network settings for the printer.
HP Web Jetadmin software
The HP Web Jetadmin software is a Web-based management solution for remotely installing,
configuring (both individually or in batch mode), monitoring status (including levels for supplies),
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