HP Officejet Pro 8000 Enterprise User Manual

4.Lift the handle of a printhead and use it to pull the printhead out of its slot.
5.Before installing a printhead, shake the printhead up and down at least six times
while the printhead is  still in its packaging.
Solve print quality problems 47
 

6.Remove the new printhead from its package, and then remove its orange protective
caps.
CAUTION: Do not shake printheads after the caps are removed.
7.Insert the printhead into its color-coded slot (the label on the printhead must match
the label on the printhead latch). Press down firmly on the printhead to ensure
proper contact.
8. Pull the printhead latch all the way forward, and then press down to ensure that the
latch is engaged correctly. You might have to apply some pressure to engage the...

• When using thin special media, make sure that the tray is completely loaded. If youare using special media that is only avail able in small quantities, try placing the
special media on top of other paper of the same size to help fill the tray. (Some
media is picked up more easily if the tray is full.)
• If you are using thick special media (such as brochure paper), load media so that the tray is between 1/4 and 3/4 full. If necessary, place the media on top
of other paper of the same size so that the...

Solve printer management problems
This section provides solutions to common problems that involve managing the printer.
This section contains the following topic:
•
Embedded Web server cannot be opened
NOTE:To use the embedded EWS, the printer must be connected to a network
using either an Ethernet connection. You cannot use the embedded Web server if
the printer is connected to a computer with a USB cable.
Embedded Web server cannot be opened
Check your network setup
• Make sure you are not using a...

Or, in Mac OS X, use one of the following methods:

•Open Terminal (available in the Applic ations > Utilities folder) and type the
following: ping 123.123.123

• Open the Network Utility (available in the Applications > Utilities folder) and
click the  Ping tab.
If a reply appears, the IP address is correct. If a time-out response appears, the IP
address is incorrect.
Troubleshoot installation issues
If the following topics do not help, see HP support for information about HP support.
•
Hardware...

Verify installation preliminaries
• Make sure to use the installation CD that contains the correct HP software for youroperating system.
• Before installing HP software, make sure that all other programs are closed.
• If the computer does not recognize the path to the CD-ROM drive that you type, make sure that you are specifying the correct drive letter.
• If the computer cannot recognize the installation CD in the CD-ROM drive, inspect the installation CD for damage. You can download the print driver...

To reset the printer's network settings
1.Press the  OK button.
2. Press the right arrow 
 to select  Configure Device  and then press the  OK button.
3. Press the right arrow 
 to select  Restore Factory Setting  and then press the OK
button.
NOTE: Resetting the printer’s network settings also resets the printer’s firewall
settings. For more information about configuring the printer’s firewall settings, see
Understand the Configuration Page
Use the Configuration page to view current printer...

1. Printer Information: Shows printer information (such as the printer name, model
number, serial number, and firmware version number), the accessories that are
installed (such as the duplexer), and the number of pages printed from the trays
and accessories.
2. Ink Cartridge Status:  Shows the estimated ink levels (represented in graphical
form as gauges) and the part numbers and expiration dates of the ink cartridges.
NOTE: Ink level warnings and indicators provide estimates for planning
purposes only....

help troubleshoot network connectivity problems. If you need to call HP, it is often
useful to print this page before calling.
3
1. General Information:  Shows information about the current status and active
connection type of the network, and other information, such as the URL of the
embedded Web server.
2. 802.3 Wired:  Shows information about the active wired network connection, such
as the IP address, subnet mask, default gateway, as well as the hardware address
of the printer.
Understand the...

3. Miscellaneous: Shows information about more advanced network settings.
• Port 9100 : The printer supports raw IP printing through TCP Port 9100. This
HP-proprietary TCP/IP port on the printer is the default port for printing. It is
accessed by HP software (for ex ample, the HP Standard Port).
• LPD : Line Printer Daemon (LPD) ref ers to the protocol and programs
associated with line-printer spooling  services that may be installed on various
TCP/IP systems.
NOTE: The LPD functionality can be used...