HP Officejet K7100 User Manual

							Accessories
Following is a list of printer accessories and part numbers.
Automatic two-sided printing accessory
HP automatic two-sided printing accessory C8258A
Parallel cable
HP IEEE-1284 A-B parallel cable (2 m) C2950A
HP IEEE-1284 A-B parallel cable (3 m) C2951A
USB cable
HP USB A-B (2 m) C6518A
HP USB A-B (3 m) C6520A
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							Supplies
NOTE:The availability of printer supplies varies by country/region.
Print cartridges
Use only the replacement cartridges that have the same cartridge number as the print cartridge you
are replacing. See 
Supported print cartridges on page 19.
HP media
To order media such as HP Premium Plus Photo Paper or HP Premium Paper, go to www.hp.com.
Choose your country/region, and then select Buy or Shopping.
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							9 Customer support and warranty
The information in this section suggests solutions to common problems. If your printer is not
operating properly and the suggestions in this guide do not solve your problem, try using one of the
following support services to obtain assistance.
●
Obtaining electronic support
●
HP Instant Support
●
HP Telephone Support
●
Hewlett-Packard Limited Warranty Statement
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							Obtaining electronic support
You can obtain support from HP from the following electronic sources:
●Web
Visit the printer Web site on hp.com for the latest software, product, operating system, and
support information: 
http://www.hp.com/support/.
●Toolbox (Windows)
The Toolbox provides easy, step-by-step solutions to common printing problems. See 
Using the
Toolbox on page 71.
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							HP Instant Support
HP Instant Support is a Web-based tool that provides product-specific services, troubleshooting tips,
and information about your printers ink and media usage. You must have an Internet connection to
use HP Instant Support.
To access HP Instant Support, open the Toolbox and click HP Instant Support on the Information
tab.
NOTE:HP Instant Support Web pages are dynamically created. Do not bookmark this site; always
access it from the Toolbox.
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							HP Telephone Support
During the warranty period, you may obtain assistance from the HP Customer Care Center.
●Before you call
●Telephone support numbers
Before you call
To assist our Customer Care Center representatives to serve you better, prepare the following
information before calling.
1.Print the printer diagnostics page. See 
Printing a diagnostics page on page 83. If the printer
does not print, get the following information ready:
●model number and serial number (check the back of the printer.)
●printer model
2.Check the operating system that you are using, such as Windows 2000.
3.Obtain the printer driver and version number of the printer software, such as HP Officejet K7100
Version: 2.325.0.0.
To find the printer driver version number in the printer driver, right-click the printer icon. Select
Properties and click About. The version number displays in the Driver files list.
4.If you have a problem printing from a particular application, note the application and version
number.
Telephone support numbers
In many locations, HP provides toll-free telephone support during the warranty period. However,
some of the support numbers might not be toll free.
For the most current list of telephone support numbers, see 
http://www.hp.com/support.
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							ENWWHP Telephone Support 117
 
						

							Hewlett-Packard Limited Warranty Statement
118 Chapter 9   Customer support and warranty ENWW
 
						

							10 Printer specifications and Declaration
of Conformity
This section contains the following information:
●
Printer specifications
●
Declaration of Conformity
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							Printer specifications
Print MethodDrop-on-demand thermal inkjet printing
Color ResolutionMaximum of 4800 x 1200 dpi*
*Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might temporarily use a
large amount of hard disk space (400 MB or more) and will print more slowly. A photo cartridge, if present,
further enhances the print quality.
Printer Command
LanguagesHP PCL Level 3e
Software CompatibilityMicrosoft Windows (2000, XP or Vista); Mac OS X (V10.3 and V10.4); MS-DOS applications
Fonts8 built-in fonts, 4 each in portrait and landscape orientations: CG Times, CG Times Italic; Courier, Courier
Italic; Letter Gothic, Letter Gothic Italic; Univers, Univers Italic (Euro Symbol supported)
Smart Software FeaturesIn-box printer driver features:
Borderless Printing, Minimize Margins*, HP Digital Photography, Customizing paper size, Print on Both
Sides, Booklet printing, Pages per Sheet, Tiling*, Resizing Options, Color Management, Mirror Image*, Print
preview*, Print All Text as Black, Print in Grayscale, ColorSync**
Note: *Windows only; **Macintosh only
Media Types and SizesPaper: Plain, inkjet, photo, glossy, banner
Standard US: Letter (8.5 x 11 inches), Legal (8.5 x 14 inches), Tabloid (11 x 17 inches), Super B
(13 x 9 inches), Executive (7.25 x 10.5 inches), Statement (5.5 x 8.5 inches), Photo (4 x 6 inches)
Standard International: A6 (105 x 148.5 mm), A5 (148.5 x 210 mm), A4 (210 x 297 mm), A3
(297 x 420 mm), A3+ (330 x 482 mm), JIS-B4 (257 x 364 mm), JIS-B5 (182 x 257 mm)
Transparencies: US Letter (8.5 x 11 inches), A4 (210 x 297 mm)
Envelopes: US No. 10 (4.12 x 9.5 inches), US A2 Invitation (4.37 x 5.57 inches), US Monarch
(3.87 x 7.5 inches), European DL (110 x 220 mm), C5 (162 x 229 mm), C6 (114 x 162 mm)
Index Cards: US Index card (4 x 6 inches), US Index card (5 x 8 inches), A6 card (105 x 148.5 mm)
Labels: US Labels (8.5 x 11 inches), A4 Labels (210 x 297 mm)
Custom size: 89.9 x 146.05 mm (3.54 x 5.75 inches) to 330.2 x 1,270 mm (13 x 50 inches)
Media Handling
Input tray:Up to 19 mm (0.75 inches) or up to 150 sheets plain paper; up to 15
envelopes; up to 60 cards; up to 30 transparencies or labels; photo media
Rear manual feed slot:Single sheet; thick media (up to 0.3 mm); envelopes; cards; transparencies;
labels
Optional automatic two-
sided printing accessory
(duplex unit):13 x 19 inches, 11 x 17 inches, Legal, Letter, Executive, A3+, A3, A4, and B5
(JIS). Does not support banners, index cards, envelopes, or custom sizes
smaller than B5 (JIS) or larger than 13 x 19 inches/A3+.
Output tray capacity:Up to 75 sheets
Recommended Media
WeightPaper:60 to 135 g/m2 (16 to 36 lb bond) using input tray and up to 280 g/m2 (74 lb
bond) using rear manual feed slot
Envelopes:75 to 90 g/m2 (20 to 24 lb bond)
Cards:110 to 200 g/m2 (110 lb index) using rear manual feed slot
I/O InterfaceIEEE 1284-Centronics parallel compatible; Universal Serial Bus (USB)
Printer Memory32 MB of built-in RAM
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