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HP Officejet 450 User Manual

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Page 51

ENWW7-3
CompactFlash
If the Resume LED does not blink after inserting the CompactFlash (CF) card, 
this means there are no DPOF files created on the CF card. To print from the 
CF card, you need to specify your print settings in a DPOF file so that the printer 
can print out images specified in the DPOF file. See Printing digital camera 
photographs.
Step 4: Check the printer selection
Make sure your printer is selected as the current or default printer. If you are 
running Windows, make sure Pause...

Page 52

7-4ENWW
Getting printer information
If you need to call the Customer Care Center, you should print a diagnostic 
page and a configuration page to obtain printer information. Such information is 
useful to our Customer Care Center in helping you troubleshoot printer 
problems. You can also get printer information from the Toolbox by clicking 
Printer Hardware under the Information tab. Information on the printer, 
battery, connectivity, and media types used is available.
Printing diagnostic and...

Page 53

ENWW7-5
If your printer does not turn on, make sure that the power cord and power 
adapter are firmly connected to the printer and that the power cord is 
connected from your printer to a working outlet.
Try turning the printer off and then on again. If this does not solve the 
problem, turn off the printer, unplug the power adapter from the printer, wait 
a few seconds, and reconnect the power.
If you still cannot turn the printer on, you might have a faulty power cord. 
Unplug the printer and call...

Page 54

7-6ENWW 
For Windows 2000 and Windows XP, make sure the Use Printer Offline 
option is not checked. Click Start > Settings > Printers. In the Printers 
folder, right-click the printer icon, and then make sure Use Printer Offline 
is unchecked in the pop-up menu.
For Windows, make sure the Print to file option is not checked in the Print 
dialog box.
For Windows, try checking Print directly  to the printer from the 
Advanced tab in the Printer Properties dialog box.
Check the print media
Make sure...

Page 55

ENWW7-7
Check the status of the print cartridges
If you are printing with a single print cartridge, the print speed may be 
slower than normal. See Single-cartridge printing mode.
Check available system resources
If less than 80 percent of the computer resources are available, printing 
can be significantly slower. To make more computer resources available, 
close all unused applications and resend your print job. If necessary, 
restart your system and then resend your print job.
Be patient
Complex...

Page 56

7-8ENWW
Solving printing problems
This section provides solutions to common printing problems.
If none of the following solutions work, the problem is likely caused by the 
inability of the software program to properly interpret print settings. Check the 
release notes on the Starter CD for known software conflicts. Otherwise, check 
your software program manual, or call the software manufacturer for more 
specific help with the problem.
A blank page is printed
Check for empty print cartridges
If you are...

Page 57

ENWW7-9
Check the document file
Occasionally, a document file becomes corrupted. If you can print other 
documents from the same software application, try to print using a backup 
copy of your document, if available.
Check the symbol set
If you are using DOS, use the Deskjet Control Panel (DJCP) to set the 
appropriate symbol set for the language of your document.
Placement of the text or graphics is wrong
Check the page-orientation setting
The page orientation selected might not be correct for the...

Page 58

7-10ENWW
Check that the media is loaded correctly
Make sure the media is squarely against the alignment guide and that the 
paper guide is snug, but not tight, against the media. Load no more than 45 
sheets of media or a stack 0.18 in (4.5 mm) thick loaded in the input tray.
Use the card slot for media 4.72 in (120 mm) width or less. Ensure the 
paper guide on the slot fits snugly against the media. Adjust the paper 
guide on the slot until it fits snugly against the left edge of the media.
For...

Page 59

ENWW7-11 Alternatively, in Windows you can open the printer driver and click 
HP ZoomSmart in the Setup tab. Then select Scale to fit paper in device 
to scale the document to fit the media size currently selected.
Use the card slot for media 4.72 in (120 mm) width or less. Ensure the 
paper guide on the slot fits snugly against the media. Adjust the paper 
guide on the slot until it fits snugly against the left edge of the media.
If you do not have the Toolbox (Windows) or HP Inkjet Utility...

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7-12ENWW
Check the media type
Some types of media do not accept ink well, which causes the ink to dry 
more slowly and results in smearing. Some thicker cards may also tend to 
smear.
For guidelines about selecting media, see Selecting print media.
Check that the media is loaded print-side up.
Check that the correct media type is selected in the printer driver.
Ink is not filling the text or graphics completely
Check the print cartridges
The print cartridge might not be sitting properly in the print...
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