HP LaserJet P2035n User Manual

Solve connectivity problems
Solve direct-connect problems
If you have connected the product directly to a computer, check the cable.
●Verify that the cable is connected to the computer and to the product.
● Verify that the cable is not longer than 2 meters (6 feet). Replace the cable if necessary.
● Verify that the cable is working correctly by connecting it to another product. Replace the cable if
necessary.
Solve network problems
Check the following items to verify that the product 
is communicating...

Check your system for proper network operating system setup.
8. Is your protocol enabled?
Check the status of your protocol on the Configuration page. You can also use the embedded Web
server to check the status of other protocols. See 
Embedded Web server on page 57.
9. Does the product appear in HP Web Jetadmin or other management application?
●Verify network settings on the Network configuration page.
● Confirm the network settings for the product using the product control panel (for products with...

Solve common Windows problems 
Error message:
General Protection FaultException OE
Spool32
Illegal Operation
Cause
Solution
Close all software programs, restart Windows, and try again.
Select a different printer driver. You can usually do this from a
software program.
Delete all temp files from the Temp subdirectory. You can
determine the name of the directory by editing the
AUTOEXEC.BAT file and looking for the statement Set Temp
=. The name after this statement is the temp directory. It is
usually...

Solve common Macintosh problems
NOTE: Setup for USB and IP printing is performed through the Desktop Printer Utility. The product
will  not appear in the Chooser.
The printer driver is not listed in Print Center.
Cause
Solution
The product software might not have been installed or was
installed incorrectly. Make sure that the PPD file is in the following hard drive folder:
Library/Printers/PPDs/Contents/Resources/
.lproj
, where “” represents the two-letter
language code for the language that you are...

The printer driver does not automatically set up your selected product in Print Center.
Cause
Solution
The product might not be ready.Make sure that the cables are connected correctly, the product
is on, and the ready light is on. If you are connecting through
a USB or Ethernet hub, try connecting directly to the computer
or use a different port.
The interface cable might be defective or of poor quality. Replace the interface cable. Make sure to use a high-quality
cable.
A print job was not sent to the...

When connected with a USB cable, the product does not appear in the Macintosh Print Center after the driver is
selected.
Cause
Solution
This problem is caused by either a software or a hardware
component.Software problem-solving
●
Check that your Macintosh supports USB.
● Verify that you are using a Macintosh operating system
that this product supports.
● Ensure that your Macintosh has the appropriate USB
software from Apple.
Hardware problem-solving
● Check that the product is turned on.
● Verify that...

A Supplies and accessories
●Order parts, accessories, and supplies
●
Part numbers
ENWW 107
 

Order parts, accessories, and supplies
Several methods are available for ordering parts, supplies, and accessories.
Order directly from HP
You can obtain the following items directly from HP:
●Replacement parts:
 To order replacement parts in the U.S., go to 
www.hp.com/go/hpparts.
Outside the United States, order parts by contacting your local authorized HP service center.
● Supplies and accessories:
 To order supplies in the U.S., go to 
www.hp.com/go/ljsupplies. To
order supplies worldwide, go to...

Part numbers
The following list of accessories was current at the time of printing. Ordering information and availability
of the accessories might change during the life of the product.
Print cartridges
ItemDescriptionPart number
HP LaserJet print cartridgeStandard-capacity cartridgeCE505A
Cables and interfaces
ItemDescriptionPart number
HP Jetdirect external print server
accessoriesHP Jetdirect en1700J7942G
HP Jetdirect en3700J7942G
HP Jetdirect ew2400 USB wireless print
serverJ7951G
HP Jetdirect...

110 Appendix A   Supplies and accessoriesENWW