HP LaserJet P2035n User Manual

12.Reconnect the power cord, and turn the product on.
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Clean the Tray 2 pickup roller
If the product is having trouble picking up paper from Tray 2, follow these instructions.
1.Turn the product off, disconnect the power cord and wait for the product to cool.
2.Remove Tray 2.
3.Inside the empty tray slot, locate the pickup roller on the top side, near the front of the product.
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4.Dab a lint-free cloth in water, and then scrub the roller as you rotate it toward the back of the product.
NOTE: Do not touch the surface of the roller with bare fingers.
5.Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt.
6.Allow the pickup roller to dry completely.
7.Replace Tray 2.
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8.Reconnect the power cord, and turn the product on.
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10 Solve problems
●Solve general problems
●
Restore factory settings
●
Status-light patterns
●
Status-alert messages
●
Jams
●
Solve print-quality problems
●
Solve performance problems
●
Solve connectivity problems
●
Solve common Windows problems 
●
Solve common Macintosh problems
●
Solve Linux problems
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Solve general problems
If the product is not responding correctly, complete the steps in the following checklist, in order. If the
product does not pass a step, follow the corresponding troubleshooting suggestions. If a step resolves
the problem, you can stop without performing the other steps on the checklist.
Troubleshooting checklist
1.Make sure the product Ready light is on. If no lights are on, complete these steps:
a.Check the power-cable connections.
b. Check that the power switch is on.
c. Make...

8.Verify that you have installed the printer driver for this product. Check the program to make sure
that you are using the printer driver for this product.
9. Print a short document from a different program that has worked in the past. If this solution works,
then the problem is with the program you are using. If this solution does not work (the document
does not print) complete these steps:
a.Try printing the job from another computer that has the product software installed.
b. If you connected the...

Status-light patterns
Table 10-1  Status-light legend
Symbol for light off
Symbol for light on
Symbol for light blinking
Table 10-2  Control-panel light messages
Light statusState of the printerAction
Initialization/Startup
While in the Startup state, the Go, Ready,
and Attention lights cycle (at the rate of
500 ms) one after another.
Reconfiguration Initialization
During the printer start up, you can
request special initialization sequences
that reconfigure the printer. When one of
the sequences is...

Light statusState of the printerAction
Ready
The printer is ready with no job activity.To print a Configuration page, press and
hold the Go button for 5 seconds while
the device Ready light is on and no other
jobs are printing.
Processing Data
The printer is processing or receiving
data. To cancel the current job, press the
Cancel
 button.
Table 10-2   Control-panel light messages (continued)
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Light statusState of the printerAction
Manual Feed or Continuable Error
This state can be reached in the following
circumstances:
● Manual feed
● General continuable error
● Memory configuration error
● Personality/Job related errorTo recover from the error and print
whatever data is possible, press the 
Go
button.
If the recovery is successful, the printer
goes to the Processing Data state and
completes the job.
If the recovery is unsuccessful, the
printer returns to the Continuable Error
state....