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HP LaserJet M9040 MFP User Manual

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    							Printer pulls from incorrect tray ........................................................................................ 213
    Media does not feed automatically .................................................................................. 214
    Media does not feed from tray 2, 3, or 4 .......................................................................... 214
    Transparencies will not feed ............................................................................................ 215
    Envelopes jam or will not feed in the MFP ....................................................................... 215
    Output is curled or wrinkled ............................................................................................. 216
    Printer will not duplex or duplexes incorrectly .................................................................. 216
    Solve print-quality problems ............................................................................................................. 217
    Print-quality problems associated with media .................................................................. 217
    Print-quality problems associated with the environment .................................................. 217
    Print-quality problems associated with jams .................................................................... 217
    Light print (partial page) ................................................................................................... 218
    Light print (entire page) .................................................................................................... 218
    Specks ............................................................................................................................. 219
    Dropouts  ......................................................................................................................... 219
    Lines  ............................................................................................................................... 220
    Gray background  ............................................................................................................ 220
    Toner smear  ................................................................................................................... 221
    Loose toner  ..................................................................................................................... 221
    Repeating defects  ........................................................................................................... 222
    Repeating image .............................................................................................................. 222
    Misformed characters ...................................................................................................... 223
    Page skew ....................................................................................................................... 223
    Curl or wave  .................................................................................................................... 224
    Wrinkles or creases  ........................................................................................................ 224
    Vertical white lines  .......................................................................................................... 2 2 5
    Tire tracks ........................................................................................................................ 225
    White spots on black  ....................................................................................................... 225
    Scattered lines ................................................................................................................. 226
    Blurred print  .................................................................................................................... 226
    Random image repetition ................................................................................................. 227
    Solve fax problems ........................................................................................................................... 228
    Solve copy problems ........................................................................................................................ 229
    Prevent copy problems .................................................................................................... 229
    Image problems ............................................................................................................... 229
    Media-handling problems ................................................................................................ 230
    Performance problems .................................................................................................... 232
    Solve e-mail problems ...................................................................................................................... 233
    Validate the SMTP gateway address ............................................................................... 233
    Validate the LDAP gateway address ............................................................................... 233
    Solve network connectivity problems ............................................................................................... 234
    Solve network printing problems ...................................................................................... 234
    Verify communication over the network ........................................................................... 234
    Solve common Macintosh problems ................................................................................................ 236
    Appendix A  Supplies and accessories
    Order parts, accessories, and supplies ............................................................................................ 240
    Order directly from HP ..................................................................................................... 240
    Order through service or support providers ..................................................................... 240
    ENWWix
     
    						
    							Order directly through the embedded Web server (for printers that are connected to a
    network) ........................................................................................................................... 240
    Order directly through the HP Easy Printer Care software .............................................. 240
    Part numbers .................................................................................................................................... 241
    Appendix B  Service and support
    Hewlett-Packard limited warranty statement .................................................................................... 243
    Customer self repair warranty service .............................................................................................. 244
    Print cartridge limited warranty statement ........................................................................................ 245
    HP Customer Care ........................................................................................................................... 246
    Online Services ................................................................................................................ 246
    Telephone support ........................................................................................................... 246
    Software utilities, drivers, and electronic information ....................................................... 246
    HP direct ordering for accessories or supplies ................................................................ 246
    HP service information ..................................................................................................... 246
    HP service agreements ................................................................................................... 246
    HP Easy Printer Care ...................................................................................................... 247
    HP support and information for Macintosh computers ..................................................... 247
    Appendix C  Specifications
    Physical specifications ..................................................................................................................... 250
    Electrical specifications .................................................................................................................... 251
    Acoustic emissions ........................................................................................................................... 252
    Operating environment ..................................................................................................................... 252
    Appendix D  Regulatory information
    FCC regulations ............................................................................................................................... 254
    Environmental product stewardship program ................................................................................... 255
    Protecting the environment .............................................................................................. 255
    Ozone production ............................................................................................................ 255
    Power consumption ......................................................................................................... 255
    Toner consumption .......................................................................................................... 255
    Paper use ........................................................................................................................ 255
    Plastics ............................................................................................................................ 255
    HP LaserJet print supplies ............................................................................................... 256
    Return and recycling instructions ..................................................................................... 256
    United States and Puerto Rico ........................................................................ 256
    Multiple returns (two to eight cartridges) ........................................ 256
    Single returns ................................................................................. 256
    Shipping .......................................................................................... 256
    Non-US returns ............................................................................................... 257
    Paper ............................................................................................................................... 257
    Material restrictions .......................................................................................................... 258
    Disposal of waste equipment by users in private households in the European Union . . . . 258
    Material Safety Data Sheet (MSDS) ................................................................................ 259
    For more information ....................................................................................................... 259
    Country/region specific statements .................................................................................................. 260
    Declaration of Conformity ................................................................................................ 260
    Laser safety ..................................................................................................................... 260
    xENWW
     
    						
    							Canadian DOC regulations .............................................................................................. 261
    VCCI statement (Japan) .................................................................................................. 261
    Power cord statement (Japan) ......................................................................................... 261
    EMI statement (Korea) ..................................................................................................... 261
    EMI statement (Taiwan) ................................................................................................... 261
    Laser statement for Finland ............................................................................................. 261
    Index ................................................................................................................................................................. 263
    ENWWxi
     
    						
    							1 Product Basics
    ●Product introduction
    ●
    Product features
    ●
    Product walkaround
    ●
    Output devices
    ENWW1
     
    						
    							Product introduction
    Figure 1-1  HP LaserJet M9040 MFP and HP LaserJet M9050 MFP
    The HP LaserJet M9040 MFP and HP LaserJet M9050 MFP come standard with the following items:
    ●100-sheet multipurpose input tray (tray 1)
    ●Two 500-sheet input trays
    ●One 2,000-sheet input tray
    ●Automatic document feeder (ADF)
    ●HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX network (Gigabit
    support)
    ●384 megabytes (MB) of random access memory (RAM)
    ●Duplexer
    ●Hard drive
    ●Output device
    2 Chapter 1   Product Basics ENWW
     
    						
    							Product features
    The HP LaserJet M9040 MFP and HP LaserJet M9050 MFP are designed to be shared by a workgroup.
    The MFP is a standalone copier that does not require connection to a computer. With the exception of
    network printing, you can select all functions at the MFP control panel.
    Functions
    ●Two-sided copying and printing
    ●Image modification
    ●Color digital sending
    ●Black-and-white printing and copying
    ●Wide-format printing
    ●Document finishing
    Speed and throughput
    ●50 images per minute (ipm) when scanning and printing on letter-size or International Standards
    Organization (ISO) A4-size paper (HP LaserJet M9050 MFP only)
    ●40 ipm when scanning and printing on letter-size or ISO A4-size paper (HP LaserJet M9040 MFP
    only)
    ●25% to 400% scalability when using the scanner glass
    ●25% to 200% scalability when using the automatic document feeder (ADF)
    ●Transmit Once, Raster Image Processing (RIP) ONCE technology
    ●Eight-seconds to first page
    ●Duty cycle of up to 300,000 images per month
    ●533 megahertz (MHz) microprocessor
    Resolution
    ●600 dots per inch (dpi) with Resolution Enhancement technology (REt)
    ●FastRes 1200 provides 1200 dpi quality at full speed
    ●Up to 220 levels of gray
    Memory
    ●384 megabytes (MB) of random-access memory (RAM), expandable to 512 MB by using industry
    standard 100-pin double data rate dual inline memory modules (DDR DIMMs)
    ●Memory Enhancement technology (MEt) that automatically compresses data to use RAM more
    efficiently
    ENWWProduct features 3
     
    						
    							User interface
    ●Graphical display on control panel
    ●Embedded Web server to gain access to support and order supplies (for network-connected
    products)
    ●HP Toolbox software to provide MFP status and alerts and print internal information pages
    Language and fonts 
    ●HP Printer Command Language (PCL) 6
    ●HP PCL 5e for compatibility
    ●Printer Management Language
    ●80 scalable TrueType typefaces
    ●HP postscript 3 emulation
    Copying and sending
    ●Modes for text, graphics, and mixed text and graphics formats
    ●A job-interrupt feature (at copy boundaries)
    ●Multiple pages per sheet
    ●Operator attendance animations (for example, jam recovery)
    ●The ability to copy books
    ●E-mail compatibility
    ●A sleep feature that saves energy
    ●One-pass duplex scanning
    Print cartridge
    ●No-shake cartridge design
    ●Authentic HP print cartridge detection
    ●Automatic seal tab removal
    Paper-handling 
    ●Input
    ◦Tray 1 (multipurpose tray): A multipurpose tray for paper, transparencies, labels, and
    envelopes. Holds up to 100 sheets of paper or 10 envelopes.
    ◦Trays 2 and 3: Two 500-sheet trays. These trays automatically detect standard paper sizes
    up to 11 x 17/A3 and allow printing on custom-size paper.
    ◦Tray 4 (2000-sheet input tray): This tray automatically detects standard paper sizes up to
    11 x 17/A3 and allows printing on custom-size paper.
    4 Chapter 1   Product Basics ENWW
     
    						
    							◦Automatic Document Feeder (ADF): Holds up to 100 sheets of Letter- or A4-size paper or 50
    sheets of 11 x 17- or A3-size paper.
    ◦Duplex printing: Provides two-sided printing (printing both sides of the paper).
    ●Output
    The MFP includes one of the following output choices.
    ◦3000-sheet stacker: Stacks up to 3,000 sheets of paper.
    Upper bin (face-up): Holds up to 100 sheets of paper.
    Lower bin (face-down): Holds up to 3,000 sheets of paper. The output bins are part of the
    output device.
    ◦3000-sheet stapler/stacker: Provides multiposition stapling for up to 50 sheets of paper per
    job, or a maximum job height of 5 mm (0.2 inch).
    Upper bin (face-up): Holds up to 100 sheets of paper.
    Lower bin (face-down): Holds up to 3,000 sheets of paper. The output bins are part of the
    output device.
    ◦Multifunction finisher: Provides 1,000 sheets of stacking capacity, stapling for as many as
    50 sheets of paper per document, plus folding and saddle stitching of booklets that contain
    up to 10 sheets of paper.
    Upper bin (face-up and face-down): Holds up to 1,000 sheets of paper.
    Lower booklet bin: Holds up to 50 booklets.
    ◦8-bin mailbox: A stacker, collator, or job separator that also provides eight mailbox bins that
    can be assigned to individual users or workgroups for easy identification and retrieval. The 8-
    bin mailbox can stack up to 2,000 sheets of A4- or letter-size paper in all the bins.
    Upper bin (face-up): Holds up to 125 sheets of paper
    Bins 1 through 8 (face-down): Each holds up to 250 sheets of paper
    Connectivity
    ●Hi-Speed USB 2.0 connection
    ●A Foreign Interface Harness (FIH) connection (AUX) for attaching third-party copy-control
    solutions.
    ●HP JetDirect 635n IPv6/IPSec Print Server. Local area network (LAN)-connector (RJ-45) for the
    embedded print server
    ●Optional analog fax card
    ●Optional HP Jetdirect EIO print server cards
    ◦HP JetDirect 625n gigabit Ethernet internal print server
    ◦IPV6/IPSec
    ENWWProduct features 5
     
    						
    							Environmental features
    ●Sleep setting saves energy (meets Energy Star® guidelines, Version 1.0 HP LaserJet M9050 MFP
    only)
    ●Firmware updates provide the ability to upgrade the MFP firmware. To download the latest
    firmware, go to 
    www.hp.com/go/ljm9040mfp_firmware or www.hp.com/go/ljm9050mfp_firmware
    and follow the onscreen instructions. To easily send firmware updates to multiple products, use
    the HP Web Jetadmin software (go to 
    www.hp.com/go/webjetadmin).
    ●Internal hard disk can be used to store selected print jobs. It can support RIP ONCE technology,
    and can permanently store downloaded fonts and forms in the MFP. Unlike standard product
    memory, many items on the hard disk remain in the MFP even when the MFP is turned off. Fonts
    that are downloaded to the hard disk are available to all users of the MFP.
    ●Optional EIO hard disk accessory provides additional capacity for storing fonts and forms. The MFP
    does not use the EIO hard disk accessory for tasks such as RIP ONCE and stored jobs. The MFP
    uses the internal hard disk for these tasks. Both disks can be write-protected through software for
    additional security.
    Security features
    ●Foreign Interface Harness
    ●Secure Disk Erase
    ●Security lock
    ●Job retention
    ●Front-panel authentication
    6 Chapter 1   Product Basics ENWW
     
    						
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