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HP LaserJet M9040 MFP User Manual

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    							HP LaserJet M9040/M9050 MFP
    User Guide
     
    						
    							Copyright information 
    © 2008 Copyright Hewlett-Packard Development Company, L.P. 
    Reproduction, adaptation or translation 
    without prior written permission is prohibited, except as allowed under the copyright laws. 
    The information contained herein is subject to change without notice. 
    The only warranties for HP products and 
    services are set forth in the express warranty statements accompanying such productsand services. Nothing herein should beconstrued as constituting an additional 
    warranty. HP shall not be liable for technical or editorial errors or omissions contained
    herein. 
    Part number: CC395-90926
    Edition 2, 10/2009
    Trademark credits
    Microsoft® and Windows® areU.S. registered trademarks of Microsoft 
    Corporation. 
    PostScript® is a registered trademark ofAdobe Systems Incorporated. 
    ENERGY STAR® and the ENERGY STAR
    logo® are U.S. registered marks of the UnitedStates Environmental Protection Agency.
     
    						
    							Table of contents
    1  Product Basics
    Product introduction ............................................................................................................................. 2
    Product features ................................................................................................................................... 3
    Product walkaround .............................................................................................................................. 7
    Output devices ..................................................................................................................................... 8
    3,000-sheet stacker ............................................................................................................. 8
    3,000-sheet stapler/stacker ................................................................................................. 8
    Paper handling features ...................................................................................... 8
    Stapling information ............................................................................................ 8
    Multifunction finisher ............................................................................................................ 8
    Paper handling features ...................................................................................... 8
    Stapling information ............................................................................................ 9
    Booklets .............................................................................................................. 9
    8-bin mailbox ..................................................................................................................... 10
    2  Control panel
    Use the control panel ......................................................................................................................... 12
    Control-panel layout ........................................................................................................... 12
    Home screen ..................................................................................................................... 13
    Buttons on the touchscreen ............................................................................................... 14
    Control-panel help system ................................................................................................. 14
    Use the Administration menu ............................................................................................................. 15
    Navigate the Administration menu ..................................................................................... 15
    Information menu ............................................................................................................... 16
    Default Job Options menu ................................................................................................. 17
    Default Options for Originals ............................................................................. 17
    Default Copy Options ........................................................................................ 18
    Default Fax Options .......................................................................................... 19
    Default E-mail Options ...................................................................................... 20
    Default Send to Folder Options ......................................................................... 21
    Default Print Options ......................................................................................... 22
    Time/Scheduling menu ...................................................................................................... 23
    Management menu ............................................................................................................ 25
    Initial Setup menu .............................................................................................................. 26
    Networking and I/O ........................................................................................... 26
    Fax Setup .......................................................................................................... 34
    E-mail Setup ...................................................................................................... 37
    Send Setup menu ............................................................................................. 37
    Device Behavior menu ....................................................................................................... 38
    ENWWiii
     
    						
    							Print Quality menu ............................................................................................................. 42
    Troubleshooting menu ....................................................................................................... 44
    Resets menu ...................................................................................................................... 46
    Service menu ..................................................................................................................... 46
    3  Software for Windows
    Supported operating systems for Windows ........................................................................................ 48
    Supported printer drivers for Windows ............................................................................................... 49
    HP Universal Print Driver (UPD) ........................................................................................................ 50
    UPD installation modes ..................................................................................................... 50
    Select the correct printer driver for Windows ..................................................................................... 51
    Priority for print settings ...................................................................................................................... 52
    Change printer-driver settings for Windows ....................................................................................... 53
    Install the Windows software .............................................................................................................. 54
    Install Windows software for direct connections ................................................................ 54
    Install Windows software for networks ............................................................................... 54
    Remove software for Windows .......................................................................................... 55
    Supported utilities ............................................................................................................................... 56
    HP Web Jetadmin .............................................................................................................. 56
    Embedded Web server ...................................................................................................... 56
    HP Easy Printer Care ........................................................................................................ 56
    Software for other operating systems ................................................................................................. 58
    4  Use the product with Macintosh
    Software for Macintosh ....................................................................................................................... 60
    Supported operating systems for Macintosh ..................................................................... 60
    Supported printer drivers for Macintosh ............................................................................. 60
    Software installation types for Macintosh .......................................................................... 60
    Install Macintosh software for direct connections (USB) ................................... 60
    Install Macintosh software for networks ............................................................ 61
    Software for Macintosh computers .................................................................................... 62
    HP Printer Utility ................................................................................................ 62
    Open the HP Printer Utility ............................................................... 63
    HP Printer Utility features ................................................................. 63
    Priority for print settings for Macintosh .............................................................................. 64
    Change printer-driver settings for Macintosh ..................................................................... 64
    Remove software from Macintosh operating systems ....................................................... 65
    Supported utilities for Macintosh ........................................................................................ 65
    Embedded Web server ..................................................................................... 65
    Use features in the Macintosh printer driver ....................................................................................... 66
    Create and use printing presets in Macintosh ................................................................... 66
    Resize documents or print on a custom paper size ........................................................... 66
    Print a cover page .............................................................................................................. 66
    Use watermarks ................................................................................................................. 67
    Print multiple pages on one sheet of paper in Macintosh .................................................. 67
    Print on both sides of the page (duplex printing) ............................................................... 68
    Set the stapling options ..................................................................................................... 68
    Store jobs ........................................................................................................................... 69
    Use the Services menu ...................................................................................................... 69
    ivENWW
     
    						
    							5  Connectivity
    USB connection .................................................................................................................................. 72
    Auxiliary connection ...........................................................................................................................  73
    Network configuration ......................................................................................................................... 74
    Configure TCP/IPv4 parameters ........................................................................................ 74
    Change the IP address .....................................................................................  74
    Set the subnet mask .........................................................................................  75
    Set the default gateway ..................................................................................... 75
    Configure TCP/IPv6 parameters ........................................................................................ 76
    Disable network protocols (optional) .................................................................................. 76
    Disable IPX/SPX ............................................................................................... 76
    Disable AppleTalk ............................................................................................. 77
    Disable DLC/LLC ..............................................................................................  77
    HP Jetdirect EIO print servers ........................................................................................... 77
    6  Paper and print media
    Understand paper and print media use .............................................................................................. 80
    Supported paper and print media sizes .............................................................................................. 81
    Custom paper sizes ............................................................................................................................ 83
    Special paper or print media guidelines ............................................................................................. 84
    Load paper and print media ...............................................................................................................  85
    Load tray 1 ......................................................................................................................... 85
    Load trays 2, 3, and 4 ........................................................................................................ 86
    Configure trays ................................................................................................................................... 92
    Configure a tray when loading media ................................................................................ 92
    Configure a tray by using the Supplies Status button on the touchscreen ........................ 92
    Select the media by source, type, or size .......................................................................... 92
    Source ............................................................................................................... 93
    Type and Size ................................................................................................... 93
    Select the output bin ........................................................................................................................... 94
    Select an output location ...................................................................................................  95
    Printing .............................................................................................................. 95
    Copying ............................................................................................................. 95
    7  Print tasks
    Media type and tray loading ............................................................................................................... 98
    Use features in the Windows printer driver ...................................................................................... 100
    Open the printer driver ..................................................................................................... 100
    Use printing shortcuts ...................................................................................................... 100
    Set paper and quality options .......................................................................................... 100
    Set document effects ....................................................................................................... 101
    Set document finishing options ........................................................................................ 101
    Set product output options ............................................................................................... 101
    Set job storage options .................................................................................................... 102
    Obtain support and product-status information ................................................................ 102
    Set advanced printing options ......................................................................................... 102
    Staple documents ............................................................................................................................. 104
    Set the stapler at the control panel for printed jobs ......................................................... 104
    Set the stapler at the control panel for all copy jobs ........................................................ 104
    Set the stapler at the control panel for a single copy job ................................................. 104
    ENWWv
     
    						
    							Configure the device to stop or continue when the staple cartridge is empty .................. 105
    Load staples .................................................................................................................... 105
    Cancel a print job ............................................................................................................................. 109
    Stop the current print job from the control panel .............................................................. 109
    Stop the current print job from the software program ...................................................... 109
    Print on envelopes ............................................................................................................................ 110
    Job storage features for print ........................................................................................................... 113
    Gain access to the job storage features for print ............................................................. 113
    Use the proof and hold feature ........................................................................................ 114
    Create a proof and hold job ............................................................................. 114
    Print the remaining copies of a proof and hold job .......................................... 114
    Delete a proof and hold job ............................................................................. 114
    Use the personal job feature ............................................................................................ 114
    Create a personal job ...................................................................................... 115
    Print a personal job ......................................................................................... 115
    Delete a personal job ...................................................................................... 115
    Use the QuickCopy feature .............................................................................................. 115
    Create a QuickCopy job .................................................................................. 116
    Print additional copies of a QuickCopy job ...................................................... 116
    Delete a QuickCopy job .................................................................................. 116
    Use the stored job feature ............................................................................................... 116
    Create a stored print job .................................................................................. 117
    Print a stored print job ..................................................................................... 117
    Delete a stored print job .................................................................................. 117
    8  Copy
    Use the Copy screen ........................................................................................................................ 120
    Set the default copy options ............................................................................................................. 121
    Basic copy instructions ..................................................................................................................... 122
    Copy from the scanner glass ........................................................................................... 122
    Copy from the document feeder ...................................................................................... 122
    Adjust the copy settings ................................................................................................................... 123
    Copy two-sided documents .............................................................................................................. 124
    Copying two-sided documents manually ......................................................................... 124
    Copy two-sided documents automatically ....................................................................... 124
    Copy mixed-size originals ................................................................................................................ 126
    Change the copy-collation setting .................................................................................................... 127
    Copy photos and books .................................................................................................................... 128
    Combine copy jobs by using Job Build ............................................................................................. 129
    Cancel a copy job ............................................................................................................................. 130
    Job storage features for copy ........................................................................................................... 131
    Create a stored copy job .................................................................................................. 131
    Print a stored copy job ..................................................................................................... 131
    Delete a stored copy job .................................................................................................. 131
    9  Scan and send to e-mail
    Configure the device to send e-mail ................................................................................................. 134
    Supported protocols ......................................................................................................... 134
    Configure e-mail server settings ...................................................................................... 134
    Use the Send E-mail screen ............................................................................................................. 136
    viENWW
     
    						
    							Perform basic e-mail functions ......................................................................................................... 137
    Load documents ..............................................................................................................  137
    Send documents .............................................................................................................. 137
    Send a document ............................................................................................  137
    Use the auto-complete function ......................................................................  138
    Use the address book ......................................................................................................................  139
    Create a recipient list ....................................................................................................... 139
    Use the local address book .............................................................................................  139
    Add e-mail addresses to the local address book ............................................  140
    Delete e-mail addresses from the local address book ....................................  140
    Change e-mail settings for the current job .......................................................................................  141
    Scan to a folder ................................................................................................................................  142
    Scan to a workflow destination ......................................................................................................... 143
    10  Fax
    Analog fax ........................................................................................................................................  146
    Connect the fax accessory to a phone line ...................................................................... 146
    Configure and use the fax features .................................................................................. 146
    Digital fax .......................................................................................................................................... 148
    11  Manage and maintain
    Information pages ............................................................................................................................. 150
    Embedded Web server ..................................................................................................................... 152
    Open the embedded Web server by using a network connection ...................................  152
    Embedded Web server sections ...................................................................................... 153
    HP Easy Printer Care .......................................................................................................................  156
    Supported operating systems ..........................................................................................  156
    Open the HP Easy Printer Care software ........................................................................  156
    HP Easy Printer Care software sections .......................................................................... 156
    Use HP Web Jetadmin software ......................................................................................................  159
    HP Printer Utility for Macintosh ........................................................................................................  160
    Open the HP Printer Utility ............................................................................................... 160
    Print a cleaning page .......................................................................................................  160
    Print a configuration page ................................................................................................ 160
    View supplies status ........................................................................................................  161
    Order supplies online and use other support features ..................................................... 161
    Upload a file to the printer ................................................................................................ 161
    Update the firmware ........................................................................................................  162
    Activate the two-sided printing (duplexing) mode ............................................................  162
    Lock or unlock printer storage devices ............................................................................  162
    Save or print stored jobs .................................................................................................. 162
    Configure trays ................................................................................................................ 163
    Change network settings .................................................................................................  163
    Open the embedded Web server ..................................................................................... 163
    Set up e-mail alerts .......................................................................................................... 164
    Security features ..............................................................................................................................  165
    Secure the embedded Web server ..................................................................................  165
    Foreign Interface Harness (FIH) ......................................................................................  165
    Requirements .................................................................................................. 165
    Use the FIH .....................................................................................................  165
    ENWWvii
     
    						
    							Enable the FIH portal ...................................................................... 166
    Disable the FIH portal ..................................................................... 166
    Secure Disk Erase ........................................................................................................... 166
    Data affected ................................................................................................... 167
    Gain access to Secure Disk Erase .................................................................. 167
    Additional Information ..................................................................................... 167
    Security Lock ................................................................................................................... 167
    Authentication .................................................................................................................. 167
    Lock the control-panel menus .......................................................................................... 167
    Set the real-time clock ...................................................................................................................... 169
    Clean the MFP ................................................................................................................................. 170
    Print a cleaning page ....................................................................................................... 170
    Clean the MFP hardware ................................................................................................. 170
    Clean the ADF delivery system  ...................................................................................... 172
    Calibrate the scanner ....................................................................................................................... 177
    Configure alerts ................................................................................................................................ 178
    Manage supplies .............................................................................................................................. 179
    HP print cartridges ........................................................................................................... 179
    Non-HP print cartridges ................................................................................................... 179
    Print cartridge authentication ........................................................................................... 179
    HP fraud hotline ............................................................................................................... 179
    Print cartridge storage ..................................................................................................... 179
    Print cartridge life expectancy .......................................................................................... 180
    Check the print cartridge life ............................................................................................ 180
    On the MFP control panel ............................................................................... 180
    In the embedded Web server .......................................................................... 180
    Through HP Easy Printer Care ....................................................................... 180
    Through HP Web Jetadmin ............................................................................. 180
    Printer maintenance kit ..................................................................................................................... 181
    Manage memory .............................................................................................................................. 182
    Determine memory requirements .................................................................................... 182
    Install memory ................................................................................................................. 182
    Verify memory installation ................................................................................................ 185
    Economy settings ............................................................................................................................. 186
    Sleep and wake ............................................................................................................... 186
    12  Problem solve
    Solve problems ................................................................................................................................. 190
    Troubleshooting checklist ................................................................................................ 190
    Determining Solve MFP problems .................................................................................................... 191
    Control-panel message types ........................................................................................................... 192
    Control-panel messages .................................................................................................................. 193
    Clear jams ........................................................................................................................................ 194
    Clear jams from the duplexer ........................................................................................... 195
    Clear jams from the input-tray areas ............................................................................... 196
    Clear jams from the output areas .................................................................................... 199
    Solve repeated jams ........................................................................................................ 212
    Media-handling problems ................................................................................................................. 213
    Printer feeds multiple sheets ........................................................................................... 213
    Printer feeds incorrect page size ..................................................................................... 213
    viiiENWW
     
    						
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