HP LaserJet M4345xm User Manual

							HP LaserJet M4345 MFP 
User Guide
 
						

							HP LaserJet M4345 Series MFP
User Guide
 
						

							Copyright and License
© 2006 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
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services are set forth in the express
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products and services. Nothing herein
should be construed as constituting an
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for technical or editorial errors or omissions
contained herein.
Part number: CB425-90926
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							Table of contents
1  Device basicsDevice comparison ......................................................\
.......................................................................... 2
Features comparison ........................................................................\
................................... .................. 3
Walkaround .................................................................................................................... ........................ 6
Accessories and supplies ..................... ............................................. ...................................  7
Interface ports ........................................................................\
....................................... ........ 8
Locking and unlocking optional accessories .......... ......................................... ..................... 9
Device software ........................................................................\
....................................... .................... 10
Supported operating systems ............................................\
................................................. 10
Supported printer drivers .................. .............................................................. .................... 10
Select the correct printer driver ........................................................................................... 1 1
Universal printer drivers ..................... ................................................................ 11
Driver Autoconfiguration ..................................................................................... 11
Update Now ........................................................................................................ 12
HP Driver Preconfiguration .................. .................................................... .......... 12
Priority for print settings ............ .......................................................................................... 12
Open the printer drivers ............ .......................................................................................... 13
Software for Macintosh computers .................. ................................................................... 14
Remove software from Macintosh operating systems .. ..................................... 14
Utilities ..................................................................................................................... ............ 15
HP Web Jetadmin ...................................... ........................................... ............. 15
Embedded Web server ......... .................................................................... ......... 15
HP Easy Printer Care software ....................... ................................................... 16
Supported operating systems ............................................................ 16
Supported browsers .................. ......................................... ............... 16
Other components and utilities ...... .................................................................... 16
2  Control Panel Use the control panel ..................................... ...................................................................................... 18
Control-panel layout .......................................................................................................... .. 18
Home screen ...................................................... ................................................................. 19
Buttons on the touchscreen ........................................................................\
........................ 20
Control-panel help system ........................... ............................................................... ........ 20
Navigate the Administration menu ................ ...................................... ...................... .......................... 21
Information menu .

............................................................................................................. ................... 22
Default Job Options menu ...............................................\
.................................................................... 23 Default Options for Originals ............................ ................................................................... 23
Default Copy Options ..........................................................................................................  24
Default Fax Options .................. .......................................................................................... 25
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							Default E-mail Options .................................................\
....................................................... 26
Default Send to Folder Options .......... ................................................................................ 27
Default Print Options ......................................................................................................... .. 28
Time/Scheduling menu .......................................................................................................... .............. 29
Management menu ............................................................................................................... ............... 31
Initial Setup menu .......................................................................\
..................................... .................... 32
Networking and I/O ..................... ............................................................................ ............ 32
Fax Setup ................................................... ......................................................................... 40
E-mail Setup ....................... .............................................. ............................................. ..... 43
Send Setup menu ......................................................................... ......................................  43
Device Behavior menu ......................... ............................................................................................... 44
Print Quality menu .....................................................\
.......................................................................... 49
Troubleshooting menu .................................................................. ....................................................... 51
Resets menu ................................................................................................................... ..................... 55
Service menu .................................................................................................................. ..................... 56
3  Input/output (I/O) USB configuration ............................................................................................................. ................... 58
Network configuration ......................................................................................................... ................. 59
Configure TCP/IPv4 parameters ......................................................................................... 59 Set an IP address ............................................................................................... 59
Set the subnet mask ....... ..................................................................... .............. 60
Set the default gateway ...................................................................................... 60
Configure TCP/IPv6 parameters ......................................................................................... 61
Disable network protocols (optional) ............ ................................................................ ...... 61
Disable IPX/SPX .................. ................................................................. ............. 61
Disable AppleTalk ............... ....................................................................... ........ 62
Disable DLC/LLC ............. ................................................. ......................... ........ 62
HP Jetdirect EIO print servers ......... ............................................. ...................................... 62
4  Media and trays General media specifications .................. ................................................................................ ............ 64
General guidelines for media 

............. ...................... ........................................ ................................... 65
Paper to avoid ..................................................................\
.............................................. ..... 65
Paper that can damage the device ........................................................................\
............. 65
General media specifications .............................................................................................. 66
Media considerations ................................................. .......................................................................... 67
Envelopes ........................ ............................................................................. ...................... 67
Envelopes with double side seams .................................................................... 67
Envelopes with adhesive strips or flaps ............................................................. 68
Envelope margins ................ ................................................................ .............. 68
Envelope storage ........................ ....................................................................... 68
Labels ........................................................................................................................ .......... 68
Label construction ................................ .............................................................. 69
Transparencies ..................... .......................................................... ................................. ... 69
Card stock and heavy media ....... ....................................................................................... 69
Card stock construction ...................................................................................... 69
Card stock guidelines ..................................................\
....................................... 70
Letterhead and preprinted forms ................ ........................................................................ 70
Select the correct fuser mode .............................................................\
................................ 70
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							Select print media ..................................................................\
.............................................................. 72
Printing and paper-storage environment ........................................................................\
................ ..... 77
Load media .............................................................\
....................................................... ...................... 78
Load the flatbed scanner ............... ................................................................... .................. 78
Load the ADF ........................................................................\
.......................................... .... 78
Load tray1 ........................................................................\
............................................ ....... 78
Load trays 2, 3, 4 and 5 ...................................... ................................................................ 79
Load special media ..........................................................\
.................................................. . 8 3
Load envelopes .........................................................\
......................................... 83
Load labels ............................................................\
............................................. 84
Load transparencies ........................................................................................... 85
Load letterhead, prepunched, or preprinted paper ............ ................................ 85
Load paper that has a special finish .... ........................................ ...................... 86
Load small sizes, custom sizes, or heavy paper ...... .................................... ..... 87
Weight and sizes ....... ............................................................. ........... 87
Guidelines for heavy paper ............ ................................................... 87
Guidelines for custom-size paper ......................................................\
 88
Additional guidelines for small or narrow paper .. .............................. 88
Control print jobs ............................................................................................................ ...................... 89
Select output bins .....................................................\
....................................................... .................... 90
Select an output location ............... .....................................................................................  90
3-bin mailbox output bins ...................................................\
.................................................  90
Selecting face-up or face-down output for copy jobs .............. ....................................... .... 90
5  Use device features Use the stapler ............................................................................................................... ...................... 94
Configure the printer driver to recognize the optional  stapler ............................................ 94
Staple media ........................................................................\
.......................................... ..... 94
Load staples .................................................................................................................. ...... 96
Use job storage features ................ ...................................................................................... ............... 98
Gain access to the job storage features ........................... .................................................. 98
Use the proof and hold feature ..... .......................................................................... ............ 98
Create a proof and hold job ........... ...................................................... .............. 98
Print the remaining copies of a proof and hold job  ............................................ 99
Delete a proof and hold job ...............................................................\
................. 99
Use the private 
 job feature ................................................................................................ 10 0
Create a private job ..........................................................\
................................ 100
Print a private job ........ ..................................................................... ................ 100
Delete a private job .................. .................................................................. ...... 100
Use the QuickCopy feature ..................................... .......................................................... 101
Create a QuickCopy job ..........................................................\
......................... 101
Print additional copies of a QuickCopy job  .................................... .................. 101
Delete a QuickCopy job ....... .............................................. .............................. 101
Use the stored job feature ............ ........................................... ............................... .......... 102
Create a stored copy job ...............................................................\
................... 102
Create a stored print job ..... ............................................................................. 102
Print a stored job .......................... .................................................................... 102
Delete a stored job ............. .............................................................................. 103
6  Print
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							Use features in the Windows printer driver .................................................................................... ... 106
Create and use quick sets .................. .................................................................. ............ 106
Use watermarks .........................................................\
.......................................................  107
Resize documents ................ ............................................................................................ 1 07
Set a custom paper size from the printer driver  ............................................................... 108
Use different paper and printing covers ............................................................................ 108
Print a blank first page ...................... ................................................................................  108
Print multiple pages on one sheet of paper ...................................................................... 109
Print on both sides of the paper ..................................................................\
...................... 110 Use automatic duplex printing .......................................................................... 110
Print on both sides manually ...........................................\
................................. 111
Layout options for printing on  both sides ......................................................... 111
Use the Services tab .........................................................................................................  112
Use features in the Macintosh printer driver .. ................................................................................... 113
Create and use presets .......... ......................................................................... ................. 113
Print a cover page ............................................................................................................ . 114
Print multiple pages on one sheet of paper ...................................................................... 114
Print on both sides of the paper ..................................................................\
...................... 115
Cancel a print job ............................................... ................................................................................ 116
Stop the current print job from the control panel ......... ................................ ..................... 116
Stop the current print job from the software program ...................\
.................................... 116
7  Copy Use the Copy screen ........................................................................\
................................... .............. 118
Set the default copy options .................... .......................................................................................... 119
Basic copy instructions ........................................................................\
............................... ............... 120
Copy from the scanner glass ............................................\
................................................ 120
Copy from the document feeder .......... ............................................................................. 120
Adjust the copy settings ............................... ....................................................................... ............... 121
Copy two-sided documents .................................... .................................................. ......................... 122
Copying two-sided documents manually ............. ............................................................. 122
Copy two-sided documents automatically (duplex models only) ..........\
............................ 122
Copy mixed-size originals ..................................................................................................... ............. 124
Change the copy-collation setting .......... ........................................ ...................... ............................. 125
Copy photos and books ......................................... ............................................................................ 126
Combine copy jobs by using Job Build .......................................................................................... .... 127
Cancel a copy job ......................................................\
....................................................... .................

 128
8  Scan and send to e-mail Configure e-mail settings ..................................................................................................... .............. 130
Supported protocols ..........................................................................................................  130
Configure e-mail server settings .......................................\
................................................ 130
Find gateways ............................... .................................................................................. .. 131
Find the SMTP gateway from the device  control panel ................................... 131
Find the SMTP gateway from an e-mail program .. .................................. ........ 131
Use the Send E-mail screen ........................... ................................................................................... 132
Perform basic e-mail functions ................................................................. ......................................... 133
Load documents ........................ ............................................... ........................................ 133
Send documents .........................................................\
......................................................  133
Send a document ...................................... ....................................................... 133
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							Use the auto-complete function ....................................................................... 134
Use the address book .......................................................................................................... .............. 135
Create a recipient list ......... ............................................. ................................................. . 135
Use the local address book .. ........................................................ .................................... 135
Add e-mail addresses to the local address book .. ........................................... 136
Delete e-mail addresses from the local address book ..................................... 136
Change e-mail settings for the current job  ...................................................... .............................. .... 137
Scan to a folder .............................................................................................................. .................... 138
Scan to a workflow destination ............................................................\
.................................... .......... 139
9  Fax Analog fax .................................................................................................................... ...................... 142
Install the fax accessory ................ ........................................... ........................................ 142
Connect the fax accessory to a phone line ....................................................................... 144
Configure and use the fax features ........ .................................................................. ........ 145
Digital fax ............................................................\
....................................................... ........................ 146
10  Manage and maintain the device Use information pages ......................................................................................................... .............. 148
Configure e-mail alerts ...................... ................................................................................................ 150
HPEasy Printer Care software ............ ..................................................... ................................. ........ 151
Open the HP Easy Printer Care software ......................................\
................................... 151
HP Easy Printer Care software sections ...................... .............................................. ...... 151
Use the embedded Web server ................................................................................................... ...... 153
Open the embedded Web server by using a network connection .................................... 153
Embedded Web server sections ........................................................................\
............... 153
Use HP Web Jetadmin software ................ ....................................................................................... 156
Use the HPPrinter Utility for Macintosh ................................\
....................................................... ...... 157
Open the HP Printer Utility .......................... ...................................................................... 15 7
HP Printer Utility features ................................. ............................... ................................. 1 57
Manage supplies ........................ .................................................................... ................................... 159
Supplies life 

expectancy ..................... ..................................... ......................................... 159
Change the print cartridge ............ ............................................................... ..................... 159
Manage the print cartridge .............................................\
................................................... 159 Print-cartridge storage ...................................................................................... 159
Use genuine HP print cartridges .......................... ............................................ 159
HP policy on non-HP print cartridges .............................................................\
.. 160
Print-cartridge authentication ............. .............................................................. 160
HP fraud hotline and Web site ................... .............................................. ........ 160
Clean the device .......................................................................\
....................................... .................. 161
Clean the exterior ............................................................................................................ .. 161
Clean the scanner glass .................. ........................................ ......................................... 161
Clean the scanner lid backing ........................................................................................... 162
Clean the paper path ........................ ...................................... .......................................... 1 62
Clean the document feeder .................. ............................................................................ 162
Clean the document feeder delivery system .................................................... 163
Clean the document feeder-rollers ................................................................... 164
Calibrate the scanner ..................... ....................................................................... ............................ 166
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							11  Problem solvingProblem-solving checklist ........................................................................\
............................. ............. 168
Factors that affect performance ........................................................................\
................ 168
Problem-solving flowchart .......................... ............................................. .......................................... 169
Solve general device problems ......... ....................................................................... ................. ........ 174
Control-panel message types ................................................................................................... ......... 177
Control-panel messages ........................................................................................................ ............ 178
Common causes of jams ..................................................\
....................................................... .......... 188
Clear jams .................................................................................................................... ...................... 189
Clear jams from the top-cover and print-cartridge areas .................................................. 190
Clear jams from the optional envelope-feeder area .............. ........................................... 192
Clear jams from the tray1 area  ......................................................................................... 194
Clear jams from the tray2, 3, 4, or 5 areas .............. ......................................................... 195
Clear jams from the optional duplexer ........................................................................\
...... 197
Clear jams from the output areas .. ............................................................ ....................... 198
Clear jams from the fuser ............... ..................................... .................................. ........... 199
Clear jams from the document feeder  ...................................................... ........................ 202
Solve repeated jams ......................... ...................................................................... .......... 203
Paper-path test ....................... ..................................................................... ..................... 204
Clear staple jams .......................................................................\
...................................... .................. 205
Solve print-quality problems .................. ............................................................................................ 207
Print-quality problems associated with media ....... ......................................... .................. 207
Print-quality problems associated with the environment  .................................................. 207
Print-quality problems associated with jams ...................... ............................................... 207
Image defect examples ..................................................................................................... 207
Light print (partial page) ........................................................................\
............................  209
Light print (entire page) .....................................................................................................  209
Specks ........................... ............................................................................................. ...... 209
Dropouts .................. .................................................................... ................................ ..... 210
Lines ....

..................................................................................................................... ......... 210
Gray background ....................... .......................................................................................  211
Toner smear ................................................................................................................... ... 211
Loose toner ............................................................\
....................................................... .... 212
Repeating defects ......................................................\
.......................................................  212
Repeating image ............................................................... ................................................ 212
Misformed characters .................. ....................................................................... .............. 213
Page skew .................. ........................................................................ .............................. 213
Curl or wave ...........................................................\
....................................................... .... 214
Wrinkles or creases ................ .................................................................... ......................  214
Vertical white lines ..................... ..................................................................................... .. 215
Tire tracks .................... ............................................ ................................ ......................... 215
White spots on black .................................... ..................................................................... 215
Scattered lines ...................................... ......................................................................... ... 216
Blurred print ................ ................................................................................................. ..... 216
Random image repetition .................................................................................................. 217
Solve network printing problems ..................... .......................................................................... ........ 218
Solve copy problems .................. ........................................................... ............................................ 219
Prevent copy problems ...................................... ............................................................... 219
Image problems .................... ............................................................................................ 219
Media-handling problems ................. ..................................................................... ........... 220
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