HP LaserJet Enterprise M551n User Manual
Here you can view all the pages of manual HP LaserJet Enterprise M551n User Manual. The HP manuals for Printer are available online for free. You can easily download all the documents as PDF.
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The file that you want to print is not listed in the Open From USB menu 1.You might be trying to print a file type that th e USB printing feature does not support. The product supports .pdf, .prn, .pcl, .ps, and .cht file types. 2. You might have too many files in a single folder on the USB storage accessory. Reduce the number of files in the folder by moving them to subfolders. 3. You might be using a character set for the file name that the product does not support. In this case, the product replaces...
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Solve connectivity problems Solve direct-connect problems If you have connected the product directly to a computer, check the cable. ● Verify that the cable is connected to the computer and to the product. ● Verify that the cable is not longer than 2 m (6.56 ft). Try using a shorter cable. ● Verify that the cable is working correctly by conne cting it to another product. Replace the cable if necessary. Solve network problems Check the following items to verify that the pr oduct is communicating with the...
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3.If you installed the product using a Microsoft standard TCP/IP port, use the hostname instead of the IP address. 4. If the IP address is correct, delete the product and then add it again. The computer is unable to communicate with the product 1.Test network communication by pinging the network. a.Open a command-line prompt on your computer. For Windows, click Start, click Run , and then type cmd. b. Type ping followed by the IP address for your product. c. If the window displays round-trip times,...
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Solve product software problems with Windows A printer driver for the product is not visible in the Printer folder 1.Reinstall the product software. NOTE: Close any applications that are running. To close an application that has an icon in the system tray, right-clic k the icon, and select Close or Disable . 2.Try plugging the USB cable into a different USB port on the computer. An error message was displayed during the software installation 1.Reinstall the product software. NOTE: Close any applications...
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Windows 7a.Click Start . b. Click Devices and Printers . c. Right-click the product driver icon, and then select Printer properties. d. Click the Ports tab, and then click Configure Port. e. Verify the IP address, and then click OK or Cancel . f. If the IP addresses are not the same, delete the driver, and then reinstall the driver using the correct IP address. ENWW Solve product software problems with Windows 217
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Solve product software problems with Mac ●The product name does not appear in the product list in the Print & Fax list ● The printer driver does not automatically set up the selected product in the Print & Fax list ● A print job was not sent to the product that you wanted ● When connected with a USB cable, the product does not appear in the Print & Fax list after the driver is selected. ● You are using a generic printer driver when using a USB connection The product name does not appear in the product...
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When connected with a USB cable, the product does not appear in the Print & Fax list after the driver is selected. Software troubleshooting▲Make sure that your Mac operating system is Mac OS X v10.5 or v10.6. Hardware troubleshooting 1.Make sure that the product is turned on. 2. Make sure that the USB cable is connected correctly. 3. Make sure that you are using the appropriate High-Speed USB cable. 4. Make sure that you do not have too many USB devices drawing power from the chain. Disconnect all of the...
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Order parts, accessories, and supplies Order supplies and paperwww.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider. Order using HP software Use the HP Embedded Web Server on page 170 222 Appendix A Supplies and accessories ENWW