HP LaserJet 9050mfp User Manual

							ENWWGetting more out of help199
F
Using the HTML Help Viewer
The following topics provide information about navigating and using this guide. For more 
information, click one of the following topics:
●Getting more out of help
●To find a help topic
●To create a list of favorite help topics
●To copy a help topic
●To print the current help topic
●To find topics using the toolbar buttons
●Using the shortcut menu commands
Getting more out of help 
Here are some tips on how to find more information when using the HTML Help Viewer:
●To link to another topic, a Web page, a list of other topics, or a program, click the colored, 
underlined words. 
●To view topics that contain related information, click the words, “Related Topics,” which may 
appear at the end of a topic, and then click the title of the topic you want. 
●To see if a word or phrase contained in a topic is in the index, select the word, and then press 
F1. 
●If you are viewing content from the Web in the Topic pane, you can click  Stop or Refresh  on 
the toolbar to interrupt a download or refresh a Web page. 
●If you use a particular Help topic often, you can add it to your favorites list.
●Right-click the  Contents tab or Topic pane for shortcut menu commands.
To find a help topic 
In the Navigation pane, click one of the following tabs: 
●To browse through a table of contents, click the  Contents tab. The table of contents is an 
expandable list of important topics. 
●To see a list of index entries, click the  Index tab, and then type a word or scroll through the 
list. Topics are often indexed under more than one entry. 
●To locate every occurrence of a word or phrase that may be contained in a Help file, click the 
Search  tab, and then type the word. 
Note Click the contents entry, index entry, or search re sults entry to display the corresponding topic. 
 
						

							200Appendix  F Using the HTML Help Viewer ENWW
To create a list of fa vorite help topics 
1Locate the Help topic you want to make a favorite topic. 
2 Click the  Favorites  tab, and then click  Add. 
Notes
●To return to a favorite topic, click the  Favorites tab, select the topic, and then click  Display. 
●If you want to rename a topic, select the topic, and then type a new name in the  Current 
topic  box. 
●To remove a favorite topic, select the topic and then click  Remove. 
To copy a help topic 
1In the Topic pane, right-click the topic you want to copy, and then click  Select All. 
2 Right-click again, and then click  Copy. This copies the topic to the Clipboard. 
3 Open the document you want to copy the topic to. 
4 Position your cursor where you want the information to appear. 
5 On the  Edit menu, click  Paste. 
Note If you want to copy only part of a topic, select the text you want to copy, right-click, and then click 
Copy. 
To print the current help topic 
Right-click a topic, and then click  Print.
Note If you print from the Contents tab (by right-clicking an entry, and then clicking  Print) you will see 
options to print only the current topic, or the current topic and all subtopics. 
To find topics using the toolbar buttons 
There are five navigational buttons that can be located on the toolbar in the Help Viewer. You can 
click these buttons to find help topics:
●Back  displays the last topic you viewed. 
●Forward  displays the next topic in a previously displayed sequence of topics. 
●Next displays the next topic listed in the table of contents. 
●Previous  displays the previous topic listed in the table of contents. 
●Home displays the Home page topic for the help file you are viewing. 
●Refresh  updates Web content that is currently displayed in the Topic pane. 
●Stop stops downloading file information. Clic k this button to stop a Web page from 
downloading. 
Note The toolbar in your Help Viewer may not contain all of these navigational buttons. 
 
						

							ENWW Using the shortcut menu commands201
Using the shortcut menu commands 
There are several commands on the shortcut menu that you can use to display and customize 
information.
NoteThese commands can be accessed through the keyboard. You can click  SHIFT+F10  to display the 
shortcut menu, and then click the appropriate shortcut keys. Or, you can enable Mousekeys. Use 
a Mousekey combination to display the shortcut menu, and then click the appropriate shortcut 
keys. 
Command Description
Right-click in the table of 
contents, and then click 
Open 
All . Opens all books or folders in the ta
ble of contents. This command only 
works if the  Contents tab is displayed.
Right-click in the table of 
contents, and then click  Close 
All . Closes all books or folders. This command only works if the 
Contents 
tab is displayed.
Right-click, and then click  Print. Prints the topic.
Right-click in the table of 
contents, and then click 
Customize Opens the Customize Information Wizard, which allows you to customize 
the documentation. If the help file 
was built with information types, you 
can use this wizard to select a subset  of topics to view. For example, you 
could choose to see only overview topics.
 
						

							202Appendix  F Using the HTML Help Viewer ENWW
 
						

							ENWWIndex203
Index
Numerics
2,000-sheet tray.  See Tray 4
3,000-sheet stacker
bins 55
capacity 8
features 60
lights, status  17
locating 14
paper sizes supported  158
part number  11
3,000-sheet stacker/stapler bins 55
capacity 8
error messages  122
lights, status  17
loading staples  61
locating 14
not recognized  138
paper sizes supported  158
part number  11
printing to  60
staple jams, clearing  110
staple jams, frequent  136
stapling, troubleshooting  137
8-bin mailbox
bins, types of  56
capacity 9
features 68
jams, clearing  116
lights, status  17
locating 14
paper sizes supported  159
part number  11
A
A4 paperoverride settings  169
Wide A4 settings  170
accessories, part numbers  10
acoustical specifications  164
action not currently available error message  119
adding paper  36
address, IP  142,  173
adhesive labels fuser mode  171
loading 53
printing 36, 70
specifications 161
alerts page, embedded Web server  143
alerts, setting up  32,  95
alignment tray registration  75,  171
troubleshooting 131
allocating memory  189
Alternate Letterhead mode  53
anticounterfeit Web site  93
Appletalk settings  177
Attention light  16
authentication, print cartridges  93
auto continue, settings  174
auto setup, troubleshooting  134
autoconfiguration, driver  18
B
back page, settings  77
background, gray  129,  160
bad connection error messages  119
base memory  7
battery information  192
bidirectional communication settings  175
binding edge, settings  169
bins, output
8-bin mailbox  56
capacities 8
full, error messages  119
jam locations  98
jams, clearing  105
locating 14, 55
multifunction finisher  56
paper path test, printing  152
paper sizes supported  157
selecting 56, 169
stacker 55
stacker/stapler 55
troubleshooting 138
black dots, troubleshooting  95,  129
blank pages adding 77
suppressing 171
troubleshooting 134
bleeds, printing  71
blinking lights
control panel  16
paper-handling devices  17
booklets, creating  66
both sides, printing on loading paper  49
printing 68
settings 169
troubleshooting 135, 137
browsers, HP Toolbox requirements  31
buffers data remaining in, troubleshooting  135
overflow, error messages  124,  126
bulk returns, recycling  192
buttons, control-panel  15
C
capacities, trays and bins  8,  157
cardstock fuser mode  171
printing 71
specifications 162
carriage returns, settings  171
 
						

							204Index ENWW
cartridges, print
authentication 93
error messages 119, 121, 122
features 8
low 174
non-HP 93, 121
ordering 94
out, settings  174
part numbers  11,  154
recycling 192
removing 90
replacing 95
status, viewing in HP Toolbox  32
storing 93
supplies status page  147
toner level, checking  93
usage information  148
cartridges, staple error messages  122
part numbers  11
characters dropouts, troubleshooting  129
misformed, troubleshooting  130
Chooser, Macintosh  141
cleaning page, printing  95
cleaning the printer  90
clearable warnings, settings  174
clipped margins, troubleshooting  134
clock, setting  173
clothing, toner on  90
collation features  74
complex pages, troubleshooting  123
configuration page information on  146
Jetdirect 29
printing 144, 166
viewing from embedded Web server  142
Configure device menu  168
configure printer page, embedded Web server  143
connectivity options  9
consumables.  See supplies
contact information page, embedded Web server  143
Contents tab shortcut keys  196
control panel blank, troubleshooting  133
buttons 15
Configure device menu  168
Diagnostics menu  180
EIO menu  175
help system  118
I/O menu  175
Information menu  166
language, selecting  133,  174
lights 16
locked menus  16
menu map, printing  145,  166
menus 165
messages 118
Paper handling menu  167
Parallel input submenu  175
PCL menu  170
Print quality menu  171
Printing submenu  168
Resets 179
Retrieve job menu  166
Service menu  180
settings, changing  16
settings, overriding  74
System setup submenu  173
copies, number of  168
count, printer maintenance  92 counts, page  146,  151
Courier font settings  170
covers, booklet  66
creases, troubleshooting  131
crop marks, printing  71
curl, troubleshooting 131, 161
Current Page Count  151
custom-size paper
loading 45, 50, 51
printing 71
sizes supported  157
tray settings  169
cut-off pages, troubleshooting  136
D
dark setting, toner density  172
Data light 16, 139
data transmission settings  175
data, missing  135
date, setting  173
DC controller error messages  125
default settings driver, changing  21
number of copies  168
paper type  169
restoring 179
saving 74
defect tables, image quality  128
deleting jobs
private 81
proof and hold  84
QuickCopy 83
stored 82
density settings  172
device identification page,  embedded Web server  142,  143
device pages, embedded Web server  143
Device Status, viewing in HP Toolbox  32
diagnostic pages, embedded Web server  143
Diagnostics menu  180
different first page  76
different paper size error message  120
DIMMs error messages  125
installing 183
part numbers  12
slots 181, 182
verifying installation  188
directory, file 144, 166
disk erase, security feature  86
error messages  120
features 9
file directory, printing  144,  166
information page  149
installing 189
job retention  80,  173
not recognized  138
part number  12
DLC/LLC settings  177
doors
jam locations  98
left, clearing jams  105
locating 14
right, clearing jams  99
dots per inch (dpi) settings  172
dots, troubleshooting  95,  129
 
						

							ENWWIndex205
double-sided printing
loading paper  49
printing 68
settings 169
troubleshooting 135, 137
downloading firmware  9
dpi (dots per inch) settings  172
draft printing  172
Driver Work Space (DWS)  146
drivers autoconfiguration 18
features 20
help 20
included 19
preconfiguration 19
saving settings  74
settings 21
settings, overriding  74
troubleshooting 135
troubleshooting Macintosh  141
Update Now button  19
dropouts, troubleshooting  129
duplex printing accessory bad connection error message  119
features 8
jam locations  98
jams, clearing  103
locating 14
not recognized  138
paper sizes supported  158
part number  10
reinsert error message  122
remove error message  120
troubleshooting 135
duplexing layout options  69
loading paper  49
printing 68
settings 169
troubleshooting 135, 137
duty cycle  7
DWS (Driver Work Space)  146
E
Economode 172
edges not printing, troubleshooting  134
edge-to-edge printing 71, 75, 169
EIO cards buffer overflow, error messages  124
error messages  127
installing 189
part numbers  13
slots 14
supported 9
EIO disk erase, security feature  86
error messages  120
features 9
file directory, printing  144,  166
information page  149
job retention  80,  173
not recognized  138
part number  12
EIO menu  175
electrical spec ifications 163
Electronic Industries Alliance  192
e-mail page, embedded Web server  143
e-mail, receiving alerts  95
embedded print server  29 embedded Web server
accessing 30
features 28
pages 142
energy specifications  163
Energy Star compliance  191
envelopes default image size, setting  168
loading 53, 57
margins 59, 156
printing 36, 57
sizes supported  157
specifications 161
storing 162
wrinkles, troubleshooting  132
environmental protec tion information  191
environmental specifications  164
EPS files, troubleshooting  136
equivalence table, paper  153
erasing disk  86
error messages
alphabetical list  119
control panel lights  16
numerical list  123
settings 174
troubleshooting 118
Ethernet cards supported  9
event log embedded Web server page  142
information on 146, 151
printing 151
viewing 180
expansion slots
DIMMs 181, 182
EIO 9
Installed Personalities and Options  146
F
face-down bin.  See standard top bin
face-up bin.  See bins, output
factory default settings, restoring  179
faded print, troubleshooting  129
FastRes 7, 172
Favorites tab
adding help topics  200
shortcut keys  197
features
drivers 20
job retention  80
printer 7
software 18
feeding modes, trays  78,  79
file directory, printing  144,  166
finding help topics  199,  200
finisher, multifunction.  See multifunction finisher
firmware
error messages  124
upgrading 9
first page
different paper for  76
speed, specifications  7
speed, troubleshooting  136
flash memory DIMMs, part numbers  12
DIMMs, upgrading  181
installing 185
slots 182
flashing lights
control panel  16
paper-handling devices  17
 
						

							206Index ENWW
folding booklets  66
font DIMMs, part numbers  12
fonts
Courier settings  170
EPS files, troubleshooting  136
included 8
lists, printing 144, 149, 166
PCL settings  170
storing on hard disk  9
troubleshooting 134, 140
form lines, settings  170
fraud Web site  93
front door jam locations  98
locating 14
front-to-back registration  75
full-bleed images, printing  71
fuser area, clearing jams  105
fuser error messages  125
fuser levers, setting  58,  59
fuser modes  171
G
garbled pages, troubleshooting  136
glossy paper, HP  154
gray background, troubleshooting  129,  160
guidelines, paper 156, 160
H
hard disk erase, security feature  86
error messages  120
features 9
file directory, printing  144,  166
information page  149
installing 189
job retention  80,  173
not recognized  138
part number  12
heavy paper
fuser mode  171
printing 71
specifications 162
help control panel  118
copying topics  200
drivers 20
favorite topics  200
finding topics 199, 200
key, control-panel  15
printing topics  200
shortcuts 195, 201
using Help Viewer  199
Help Viewer shortcut keys  195
using 199
home pages, embedded Web server  142
HP Driver Preconfiguration  19
HP FastRes  7
HP fraud Web site  93
HP Jetdirect print servers EIO menu  175
error messages  127
information page  150
part numbers  13
troubleshooting 29
HP LaserJet Monochrome Transparencies  154
HP LaserJet Paper  155
HP LaserJet Soft Gloss Paper  154
HP LaserJet Utility  23 HP MultiPurpose Paper  155
HP Office Paper  155
HP Office Recycled Paper  155
HP OpenVMS drivers  20
HP Premium Choice LaserJet Paper  154
HP Printing Paper  155
HP Printing Supplies Return
s and Recycling Program  192
HP Toolbox
alerts, setting up  96
features 28, 31
toner level, checking from  94
HP Web Jetadmin alerts, configuring  95
features 27
firmware upgrades  9
toner level, checking from  94
HTTPS settings  177
humidity, operating environment  164
I
I/O buffer overflow, error messages  124
I/O menu  175
IBM OS/2 support  20
image quality cleaning page, printing  95
defect tables  128
settings 171
image size, setting default  168
Index tab shortcut keys  196
Information menu  166
information pages configuration 146
event log  151
font lists  149
JetDirect 150
menu map  145
printing 144, 166
supplies status  147
usage 148
viewing from embedded Web server  142
ink cartridges.  See print cartridges
input trays action not currently available error message  119
behavior settings  173
capacities 8, 157
error messages  121
included 8
jam locations  98
jams, clearing  99
loading 36
locating 14
orientation, paper  49
paper path test  152
paper sizes, supported  157
part numbers  10
registration 75, 171
selecting 79
settings, viewing  146
size error messages  124
troubleshooting 134, 139
Installed Personalities and Options  146
installing EIO cards  189
flash memory cards  185
Macintosh software  25
memory 182
network software  24
Windows software  23
insufficient memory  123
interface problems, troubleshooting  139
 
						

							ENWWIndex207
IP address  142,  173
IPX/SPX settings  177
J
jams
8-bin mailbox  116
clearing 98
duplex printing accessory  103
error messages  123
frequent, troubleshooting  117
left door  105
locations 98
multifunction finisher  107
preventing 36
recovery settings  174
right door  99
standard output bin  105
staple, frequent  136
staple, multifunction finisher  112
staple, stacker/stapler  110
Tray 1  99
Tray 2 or 3  100
Tray 4  101
Jetadmin, HP Web alerts, configuring  95
features 27
firmware upgrades  9
toner level, checking from  94
Jetdirect print servers EIO menu  175
error messages  127
information page  150
part numbers  13
troubleshooting 29
job retention
error messages  123
features, accessing  80
job storage limit, setting  173
private jobs  80
proof and hold  83
QuickCopy 82
Retrieve job menu  166
Security Disk Erase  86
stored jobs  81
timeout settings  173
jobs, canceling  16
K
keys, control-panel  15
L
labels fuser mode  171
loading 53
printing 36, 70
specifications 161
landscape orientation
setting as default  170
two-sided printing  69
language page, embedded Web server  143
language, control panel  133,  174
languages, printer automatic switching  20
default, setting  174
error messages  119
included 8
list of installed, printing  146
LaserJet Monochrome Transparencies  154
LaserJet Paper, HP  155
LaserJet Paper, HP Premium Choice  154 LaserJet Soft Gloss Paper  154
LaserJet Utility  23
last page, not printing  137
LEDs
control-panel 16
paper-handling devices  17
left door clearing jams  105
jam locations  98
locating 14
left output bin
locating 55
paper sizes supported  158
letterhead
Alternate Letterhead mode  53
fuser mode  171
printing on  70
light print setting, toner density  172
troubleshooting 129
lights control-panel 16
paper-handling devices  17
line feed settings  171
line spacing settings  170
lines, troubleshooting  129
links, embedded Web server  143
Linux support  18
loading envelopes 53, 57
labels 53
letterhead 53
orienting paper  49
standard-size paper  39,  42
staples in multifunction finisher  64
staples in stacker/stapler  61
transparencies 53
Tray 1  36
LocalTalk support  9
lock, security  87
locked menus, control panel  16
long edge binding, settings  169
loose toner, troubleshooting  130
low print cartridges, settings  174
M
Macintosh
Appletalk settings  177
Chooser, troubleshooting  141
communications, troubleshooting  141
driver settings  21
drivers included  19
HP LaserJet Utility  23
installing software  25
operating systems supported  18
PPDs and PDEs  22
uninstalling software  26
mailbox bins, types of  56
capacity 9
features 68
jams, clearing  116
lights, status  17
locating 14
paper sizes supported  159
part number  11
 
						

							208Index ENWW
maintenance kit
ordering 122
part numbers  13
replacing 92
status 147
manual feed control panel settings  169
first page  76
messages, troubleshooting  138
selecting 78
troubleshooting 134
manufacturing page  151
map, menu 144, 145, 166
margins clipped, troubleshooting  134
envelopes 59, 156
settings 171
mass storage devices installing 189
management tools  9
mass storage devices.  See also hard disk
Material Safety Data Sheet (MSDS)  193
media cardstock specifications  162
curl, troubleshooting  131
custom-size, loading  45
default image size, setting  168
first page, different  76
fuser modes  171
HP 154
labels 70
letterhead 53
loading 36
orientation 49
prepunched, loading  52
recycled 155
sizes, supported  157
small, mode for  172
special 70
specifications 156, 160
standard-size, loading  39,  42
tray selection  79
troubleshooting 160
type, setting default  169
types supported  160
weight equivalence table  153
media jams.  See paper jams
memory
allocation 189
base 7
configuration page, printing  146
DIMM error messages  125
flash cards, installing  185
installing 182
insufficient 123
job retention features  80
NVRAM errors  126
part numbers  12
requirements, determining 181, 182
verifying installation  188
Menu button  15
menu map, printing  144,  145,  166 menus, control panel
Configure device  168
Diagnostics 180
EIO 175
I/O 175
Information 166
locked 16
map, printing  145,  166
navigating 16
Paper handling  167
Parallel input  175
PCL 170
Print quality  171
Printing 168
Resets 179
Retrieve job  166
Service 180
System setup  173
using 165
mercury statement  192
messages
alphabetical list  119
control panel lights  16
numerical list  123
settings 174
troubleshooting 118
microprocessor speed  7
misalignment, troubleshooting  131
misformed characters, troubleshooting  130
missing data, troubleshooting  135
modes Alternate Letterhead  53
fuser 171
Sleep 173
Tray 1  78
trays 79
mopying (multiple or iginal prints)  74
Mousekeys feature  201
MSDS (Material Safety Data Sheet)  193
multifunction finisher bins, output  56
booklets, creating  66
capacity 8
different paper size error message  120
error messages  122
features 63
lights, status  17
locating 14
paper jams, clearing  107
paper sizes supported  159
part number  11
staple jams, clearing  112
staple jams, frequent  136
stapler, using  63
staples, loading  64
stapling, troubleshooting  137
multiple original prints (mopying)  74
multiple pages per sheet  77
MultiPurpose Paper, HP  155
multipurpose tray.  See Tray 1
N
naming printer  142
narrow media settings  172
networking pages, embedded Web server  143