HP LaserJet 1018 User Manual

Changing the print cartridge
CAUTIONTo prevent damage to the print cartridge, minimize its exposure to direct light. Cover the
print cartridge with a sheet of paper.
1. Open the print cartridge door, and remove the old print cartridge. See the recycling
information inside the print cartridge box.
CAUTIONTo prevent damage to the print cartridge, hold the print cartridge at each end.
2. Remove the new print cartridge from the  packaging, and gently rock the print cartridge
from front to back to distribute...

4. Insert the new print cartridge in the printer, making sure that the print cartridge is inposition. Close the print cartridge door.
CAUTIONIf toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water.
Hot water sets toner into the fabric .
54 Chapter 3 Maintenance ENWW
 

4
Problem solving
This chapter provides information on the following topics:
●
Finding the solution
●
Status light patterns
●
Paper handling problems
●
Printed page is different than what appeared on screen
●
Printer software problems
●
Improving print quality
●
Clearing jams
ENWW 55
 

Finding the solution
You can use this section to find the solution to common printer problems.
Step 1: Is the printer set up correctly?
●Is the printer plugged into a power outlet that is known to work?
● Is the on/off switch in the on position?
● Is the print cartridge properly installed? See 
Changing the print cartridge .
● Is paper properly loaded in the input tray? See 
Loading media into the input trays .
YesIf you answered yes to the questions above, go
to 
Step 2: Is the Ready light on?
NoIf the...

Step 4: Is the print quality acceptable?
YesIf the print quality is acceptable, go to Step 5: Is
the printer communicating with the computer?
NoIf the print quality is poor, see Improving print
quality.
Verify that the print settings are correct for the
media you are using. See 
Choosing paper and
other media  for information on adjusting the
settings for various types of media.
If you are unable to resolve the problem, 
Contact
HP support .
Step 5: Is the printer communicating with the computer?
Try...

Status light patterns
Light status legend
Symbol for light off
Symbol for light on
Symbol for light blinking
Control panel light message
Light statusState of the printerAction
Ready
The printer is ready to print.No action is necessary.
Processing data
The printer is receiving or
processing data.Wait for the job to print.
To cancel the current job, press
the C
ANCEL button.
Cleaning mode
A Cleaning page or a Printer
Test page is printing.Wait until the Cleaning page is
finished printing and the printer...

Light statusState of the printerAction
Attention: door open, media
out, no print cartridge, or media
jam
This printer is in an error state
that requires operator
intervention.Check the following:
●The print cartridge door is
completely closed.
● Media is loaded. See
Loading media into the
input trays  for instructions.
● The print cartridge is
correctly installed in the
printer. See 
Changing the
print cartridge  for
instructions.
● There is no media jam.
See 
Clearing jams  for
instructions.
Printer...

Paper handling problems
Choose the item that best describes the problem:
●
Media jam
●
Print is skewed (crooked)
●
More than one sheet of media feeds through the printer at one time
●
Printer does not pull media from the media input tray
●
Printer curled the media
●
Print job is extremely slow
Media jam
● See Clearing jams  for more information.
● Make sure that you are printing with media that meets specifications. See 
Printer media
considerations  for more information.
● Do not print on used paper.
●...

Printer curled the media
●See Curl or wave  for more information.
● See 
Media paths  or Choosing paper and other media  for more information.
Print job is extremely slow
The maximum speed of the printer is up to 12  ppm for A4 media and 12 ppm for letter media
for the HP LaserJet 1018 printer. Your print job  might be very complex. Try the following:
● Reduce the complexity of your document (for  example, reduce the number of multiple
graphics).
● Access the printer properties in the printer driver....

Printed page is different than what appeared on screen
Choose the item that best describes the problem:
●
Garbled, incorrect, or incomplete text
●
Missing graphics or text, or blank pages
●
Page format is different than on another printer
●
Graphics quality
NOTE
To preview a print job, use the  Print Preview option in the software application (if available).
Garbled, incorrect, or incomplete text
●If a specific file prints garbled text, there might be a problem with that specific file. If a
specific...