HP LaserJet 1018 User Manual

Page format is different than on another printer
If you used an older or different printer driver (printer software) to create the document or the
printer properties settings in the software are different, the page format might\
 change when
you try to print using your new printer driver or settings. To help eliminate this problem, try
the following:
● Create documents and print them using the same printer driver (printer \
software) and
printer properties settings regardless of which HP  LaserJet...

Printer software problems
Printer software problems
ProblemSolution
A printer driver for the HP LaserJet 1018 printer
is not visible in the Printer folder.●Restart the computer.
● Reinstall the printer software. In the
Windows task bar, click  Start, select
Programs , select HP, select
HP LaserJet 1018 series , and click
Uninstall HP LaserJet 1018 series . Turn
the printer off. Install the printer software
from the CD. Turn the printer back on.
NOTE
Close any applications that are running. To close
an...

ProblemSolution
The printer is in Ready mode, but nothing prints.●Restart the computer.
● Verify that all of the cables are properly
seated and within specifications. This
includes the USB and power cables. Try a
new cable.
● Reinstall the printer software. In the
Windows task bar, click  Start, select
Programs , select HP, select
HP LaserJet 1018 series , and click
Uninstall HP LaserJet 1018 series . Turn
the printer off. Install the printer software
from the CD. Turn the printer back on.
NOTE
Close...

Improving print quality
This section provides information about identifying and correcting print defects.
Light or faded print 
●The toner supply is low. See Redistributing
toner  for more information.
● The media might not meet HPs media
specifications (for example, the media is too
moist or too rough). See 
Printer media
considerations  for more information.
● If the whole page is light, the print density
adjustment is too light or EconoMode might
be turned on. Adjust the print density, and
disable...

NOTEIf these steps do not correct the problem, contact an HP-authorized dealer or service
representative.
Vertical lines
● The photosensitive drum inside the print
cartridge has probably been scratched.
Install a new HP print cartridge. See
Changing the print cartridge  for instructions.
Gray background
●Decrease the print density setting through
printer properties. This decreases the
amount of background shading. See 
Printer
properties (driver) .
● Change the media to a lighter basis weight.
See...

Loose toner
●Clean the inside of the printer. See Cleaning
the printer  for instructions.
● Check the media type and quality. See
Printer media considerations  for more
information.
● Install a new HP print cartridge. See
Changing the print cartridge  for instructions.
● In your printer driver, make sure that the
appropriate media type is selected.
● Plug the printer directly into an AC outlet
instead of into a power strip.
Vertical repetitive defects
●The print cartridge might be damaged. If a...

Page skew
●Make sure that the media is loaded correctly
and the media guides are not too tight or too
loose against the media stack. See 
Loading
media into the input trays  for more
information.
● The input bin might be too full. See 
Loading
media into the input trays  for more
information.
● Check the media type and quality. See
Printer media considerations  for more
information.
Curl or wave
● Check the media type and quality. Both high
temperature and humidity cause media to
curl. See 
Printer...

Toner scatter outline
●If large amounts of toner have scattered
around the characters, the media might be
resisting the toner. (A small amount of toner
scatter is normal for laser printing.) Try a
different media type. See 
Printer media
considerations  for more information.
● Turn over the stack of media in the tray.
● Use media designed for laser printers. See
Printer media considerations  for more
information.
Water droplets on bottom edge
NOTE
Moisture in the printer is condensing on the fuser...

Clearing jams
CAUTIONTo prevent damage to the printer when clearing jams, including jams in the output bin,
always open the print cartridge door and remove the print cartridge. Keep the door open and
the cartridge out until the jam has been cleared. Opening the print cartridge door and
removing the print cartridge relieves tension on  the printer rollers, which prevents damage to
the printer and makes the removal of jammed pages easier.
Occasionally, media becomes jammed during a print job.  You are...

CAUTIONTo prevent damage to the printer when clearing jams, including jams in the output bin,
always open the print cartridge door and remove the print cartridge.
CAUTION
To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the
print cartridge with a sheet of paper.
1. Open the print cartridge door, and remove the print cartridge.
2. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the...