HP IPAQ 1900 Series Pocket PC Users Guide

							Using Bluetooth
User’s Guide 8–27
Exchanging Business Cards
You can exchange business card information with another device. 
If available, the device’s information will be sent directly into 
your Contacts list in Pocket Outlook.
To exchange business cards:
1. From the To d a y screen, tap Start > Bluetooth Manager.
2. Tap the Business card icon.
3. Tap the Exchange icon.
4. Tap the device with which you want to exchange your 
business card.
5. Tap OK.
Opening a Connection
1. From the To d a y screen, tap Start > Bluetooth Manager.
2. Tap and hold the icon or list name, and tap Connect.
3. Tap OK.
Viewing Connection Status
You can view:
■Connection’s name
■Device’s name
■Connection status
■Length of connection
■Signal strength 
						

							8–28 User’s Guide
Using Bluetooth
To view the connection status:
1. From the To d a y screen, tap Start > Bluetooth Manager.
2. Tap and hold an active connection icon or list name, and 
tapStatus.
3. Tap OK.
Closing a Connection
1. From the To d a y screen, tap Start > Bluetooth Manager.
2. Tap and hold the connection icon or list name.
3. Tap Disconnect from the menu.
4. Tap OK.
Viewing Connection Information
1. From the To d a y screen, tap Start > Bluetooth Manager.
2. Tap and hold the connection icon or list name.
3. Tap Properties from the menu.
4. Tap OK.
Work in g wi t h C onn ec tio ns
You can create shortcuts to open and view status information for 
all connections.
Creating a Shortcut
Creating a shortcut to one or more services does not establish 
a connection. It only places a shortcut to that service on the 
Shortcut tab of the Bluetooth Manager. 
						

							Using Bluetooth
User’s Guide 8–29
To create a shortcut:
1. From the To d a y screen, tap Start > Bluetooth Manager.
2. Tap New, and Connect.
3. Select a type of service, and tap Next.
4. Follow the connection wizard instructions.
✎Paired devices are designated by a checkmark.
Deleting a Shortcut
1. From the To d a y screen, tap Start > Bluetooth Manager.
2. Tap and hold the connection icon or list name to be deleted.
3. Tap Delete from the menu.
4. Tap Ye s to verify the selected shortcut should be deleted.
5. Tap OK.
Viewing Shortcuts
You can view shortcuts as icons or in a list format.
1. From the To d a y screen, tap Start > Bluetooth Manager.
2. Tap View.
3. Tap List or Icon.
4. Tap OK. 
						

							8–30 User’s Guide
Using Bluetooth 
						

							User’s Guide 9–1
9
Troubleshooting
Common Problems
Use the following suggestions to troubleshoot problems with the 
iPAQ Pocket PC.
Problem Solution
I cannot see 
anything on the 
screen. Be sure the iPAQ Pocket PC is powered on.
 Be sure the iPAQ Pocket PC is connected to the AC 
Adapter and the USB Synchronization Cable.
 Reset the device by using the stylus to lightly press the 
reset button on the back of the unit.
I cannot keep my 
battery charged. Always keep the iPAQ Pocket PC connected to the AC 
adapter when you are not using it.
 In the backlight settings, adjust the bar to a lower level to 
conserve the more battery power.
The backlight 
keeps turning 
off. In Backlight Settings, increase the amount of time the 
backlight stays on if not in use.
 Select the option to turn on the backlight when you touch 
the screen or push a button 
						

							9–2 User’s Guide
Troubleshooting
I want to travel 
with my iPAQ 
Po cke t  PC . Back up your information.
 Take a copy of your backup with you on an SD memory 
card.
 Disconnect all external devices.
 Take the AC Adapter and Charger Adapter with you.
 Keep your iPAQ Pocket PC in a protective case and keep 
it in your carry-on luggage.
I want to travel 
internationally 
with my iPAQ 
Po cke t  PC .Be sure you have the modem, cable, and plug adapter 
appropriate for the country you are visiting.
I want to ship my 
iPAQ Pocket PC 
to a repair 
facility.1. Back up your information.
2. Disconnect all external devices.
3. Remove the battery, but include it in your shipment.
4. Pack your iPAQ Pocket PC and all external devices 
in protective packaging. Include any additional 
documentation or items as instructed by Customer 
Support.
I cannot connect 
to a network. Be sure you have added the necessary server 
information.
 Be sure the network you are attempting to connect to is 
not busy.
 Be sure the proper drivers for your card are installed.
 Be sure your user name and password are correct.
Tap Start > Settings > Connections tab > 
Connections and check your connection settings.
 Be sure the hardware you are using with your iPAQ 
Pocket PC is properly configured and operational.
Problem Solution 
						

							Troubleshooting
User’s Guide 9–3When I try to 
open the Inbox, 
I receive an error 
or the 
application 
hangs.Limit the number of e-mail services you create.
I get an error 
when I try to 
record a note 
in Calendar or 
in Tasks.Try using a more compressed recording format in Calendar or 
Tasks (8,000 Hz, Mono, [.7 KB/s] is the most compressed 
format available).
I want to see the 
current date.1. From the Start menu, tap Calendar.
2. Ta p  t h e  Go-to-Today icon to see today’s date.
I cannot 
see all my 
appointments.Be sure the appointment you created is in the selected 
category.
I cannot find 
the document 
or workbook 
Isaved.Pocket Word and Excel recognize and display documents in 
only one folder below My Documents. For example, if you 
created another folder in the Personal folder in My 
Documents, the documents in that folder will not show.
My device is 
always asking 
me for a 
password.Tap Start > Settings > Personal tab > Password to be 
sure the password settings are configured as you wish.
I cannot find files 
sent to me by 
another device.Check My Documents, which is the default save location used 
to receive files.
Problem Solution 
						

							9–4 User’s Guide
Troubleshooting
ActiveSync
For more information on Microsoft ActiveSync, refer to 
Chapter 2, “Using ActiveSync.”
Problem Solution
I cannot connect 
to my computer 
using the USB 
Synchronization 
Cable. Be sure you have installed Microsoft ActiveSync 3.7 or 
higher on your host computer before connecting your 
iPAQ Pocket PC to it.
 Be sure your iPAQ Pocket PC is connected to the USB 
Synchronization Cable, and that the sync cable is 
connected to your computer.
 Be sure you are running Microsoft Windows 98SE, Me, 
2000, or XP and that you have installed Microsoft 
ActiveSync 3.7 or a later version on your computer.
I connected my 
iPAQ Pocket PC 
before installing 
Microsoft 
ActiveSync.1. Disconnect the USB Synchronization Cable from your 
computer.
2. If you have Windows 98SE, Me, 2000, or XP, uninstall 
the USB record.
3. Install Microsoft ActiveSync 3.7 or higher.
4. Reconnect the iPAQ Pocket PC USB Synchronization 
Cable.
Microsoft 
ActiveSync 
cannot locate my 
iPAQ Pocket PC 
when 
Isynchronize. Be sure the device is on.
 Be sure all cables are securely connected.
 Remove your iPAQ Pocket PC from the USB 
Synchronization Cable, power on the unit by pressing the 
Power button, and connect it back to the USB 
Synchronization Cable.
 Reset the device by using the stylus to lightly press the 
Reset button on the back of the unit.
Check Connection Settings in ActiveSync on your 
personal computer to ensure the communications port 
you are using is active. 
						

							Troubleshooting
User’s Guide 9–5I cannot open 
e-mail in the 
Inbox after I 
restore using 
Microsoft 
ActiveSync.Use Microsoft ActiveSync to synchronize your iPAQ Pocket PC 
with your personal computer. For more information, refer to 
the “Synchronizing with Your Computer” section in Chapter 2.
I tried to 
synchronize a 
workbook and 
the file is 
unresolved in 
Microsoft 
ActiveSync.Pocket Excel does not support all Excel formatting; therefore, 
Microsoft ActiveSync cannot synchronize the file.
Problem Solution 
						

							9–6 User’s Guide
Troubleshooting
Bluetooth
For more information on Bluetooth (h1940 models only), refer to 
Chapter 8, “Using Bluetooth.”
Problem Solution
I cannot discover 
another device. Move closer to the device.
 Be sure the Bluetooth radio is turned on.
 Be sure you have not limited your ability to see devices.
 Be sure the device you are attempting to connect to is on 
and allows access to being discovered by other devices.
I can see other 
devices, but I 
cannot connect 
or exchange 
data with them. Move closer to the device.
 Be sure the Bluetooth radio is turned on.
 Be sure the other device has not restricted your access.
Other devices 
cannot find or 
connect to my 
device. Move closer to the device.
 Be sure the Bluetooth radio is turned on.
 Be sure you have not restricted other devices from finding 
yours.
 Check your Bluetooth settings to ensure you have allowed 
your device to be discovered and others to connect.
Other devices 
do not receive 
my correct 
business card 
information. Be sure you have correctly set up your business card 
information in Bluetooth Settings.
Check Bluetooth Settings to be sure you have not 
restricted this function.