HP Ilo 4 User Guide
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2.InitiatethedatacollectionprocessfromtheRemoteSupport→DataCollectionspageintheiLO webinterface.Forinstructions,see“Sendingdatacollectioninformation”(page131).The operatingsystemnameandversionareforwardedtoInsightRSandInsightOnlineduringthe datacollectionprocess. 3.IfyouwereloggedintoInsightOnlinewhenyouperformedStep2,clicktherefreshbutton (labeledDevices)toupdatetheInsightOnlineviewwiththeserverinformation. WhenusingInsightOnline,theoperatingsystemnameandversionarelistedontheDevice...
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332),“AtimeouterrorisdisplayedontheMulti-SystemMappage”(page332),and“A403error isdisplayedontheMulti-SystemMappage”(page332). Solution3:Ifyouareusingserverbladesinanenclosure,verifythatEnclosureiLOFederation SupportisconfiguredontheEnclosureSettings→NetworkAccess→ProtocolspageintheOnboard Administratorwebinterface.YoumusthaveOnboardAdministrator4.11orlatertoconfigurethis setting.Thisisrequiredtoallowpeer-to-peercommunicationbetweentheserverbladesinan...
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ThiserroroccurswhenthegroupkeyonthelocaliLOsystemdoesnotmatchthegroupkeyona peeriLOsystem. Solution:EnsurethatthegroupkeymatchesforalliLOsystemsthataremembersoftheselected group. iLOpeersarenotdisplayed Issue:iLOpeers(systemsinthesamegroupasthelocaliLOsystem)arenotdisplayedoniLO Federationpages. Solution1:EnsurethatthegroupkeymatchesforalliLOsystemsthataremembersoftheselected group. Solution2:Waitfortwicetheconfiguredmulticastinterval,andthenrefreshtheiLOFederation...
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2.AttempttopingiLO.Ifyouaresuccessful,thenetworkisworking. •Solution2:IfanincorrectfileisusedtoflashtheiLOfirmwarebyusingtheiLOwebinterface, thefollowingerrormessageisdisplayed: The last firmware update attempt was not successful. Ready for the next update. Ifthiserroroccurs,clicktheClearErrorbuttontoresettheflashprocess,andthentrythe firmwareupdateagainwiththecorrectfirmwarefile.Ifyoudonotcleartheerror,thesame errormightoccurevenwhenyouusethecorrectfirmwarefile....
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Example: F:\ilo>ftp 192.168.1.2 Connected to 192.168.1.2. 220 FTP Recovery server ready. User (192.168.1.2:(none)): ftp 331 Password required. Password: 231 Logged in. ftp> put iLO.bin 200 Ok. 150 ready for file 226-Checking file 226-File acceptable 226-Flashing 3% complete 226-Flashing 4% complete 226-Flashing 6% complete . . . 226-Flashing 97% complete 226-Flashing 99% complete 226-Flashing 100% complete 226-Flashing completed 226 Closing file ftp: 8388608 bytes sent in 1.38Seconds 6100.81...
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Resolvingabrowsercertificateerror:InternetExplorer 1.ClicktheContinuetothiswebsite(notrecommended)link. 2.LogintotheiLOwebinterface. 3.NavigatetotheAdministration→Security→SSLCertificatepage. 4.ClickCustomizeCertificate. TheSSLCertificateCustomizationpageopens. 5.OntheSSLCertificateCustomizationpage,enterthefollowinginformationintheCertificate SigningRequest(CSR)Informationsection.Therequiredboxesaremarkedwithanasterisk (*). •Country(C)—Thetwo-charactercountrycodethatidentifiesthecountrywherethecompany...
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10.FollowtheonscreeninstructionsandsubmittheCSRtotheCA. TheCAwillgenerateacertificateinthePKCS#10format. 11.Afteryouobtainthecertificate,verifythefollowing: •TheCNmatchestheiLOFQDN.ThisislistedastheiLOHostnameonthe Information→Overviewpage. •ThecertificateisgeneratedasaBase64-encodedX.509certificate. •Thefirstandlastlinesareincludedinthecertificate. 12.ReturntotheSSLCertificateCustomizationpageintheiLOwebinterface. 13.ClickImportCertificate. TheImportCertificatewindowopens....
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3.ClickConfirmSecurityExceptiontoresolvethesecuritywarning. ThesecurityexceptionissavedandtheiLOloginscreenappears. 4.LogintoiLO. Resolvingabrowsercertificateerror:Chrome 1.Whenthesecuritywarningappears,clickProceedanyway. 2.LogintoiLO. 3.Optional:TopreventthecertificatewarningfromappearinginfutureiLOwebinterface sessions,installanSSLcertificate. Forinstructions,performStep3throughStep15in“Resolvingabrowsercertificateerror: InternetExplorer”(page336). 338Troubleshooting
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8Supportandotherresources ContactingHP Forworldwidetechnicalsupportinformation,seetheHPSupportCenter: http://www.hp.com/go/hpsc BeforecontactingHP,collectthefollowinginformation: •Productmodelnamesandnumbers •Technicalsupportregistrationnumber(ifapplicable) •Productserialnumbers •Errormessages •Operatingsystemtypeandrevisionlevel •Detailedquestions RegisteringforSoftwareTechnicalSupportandUpdateService InsightManagementsoftwareproductsinclude1yearof24x7HPSoftwareTechnicalSupport...
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