HP Ilo 4 User Guide

Table9Alerts
DescriptionAlert
ThistrapisgeneratedwhenyouclicktheSendTestAlertbuttononthe
Administration→ManagementpageintheiLOwebinterface.
Test Trap
Theserverlostpower.Server Power Outage
Theserverwasreset.Server Reset
Aremoteuserloginattemptfailed.Failed Login Attempt
Thisisanerrorconditionthatisnotpredefinedbythehard-codedMIB.General Error
Thecircularloghasbeenoverrun.Logs
ThestateoftheSecurityOverrideSwitchchanged(On/Off).Security Override Switch
Changed: On/Off...

Directoryuserdoesnotlogoutafterdirectorytimeouthasexpired
Solution:IfyousettheiLOIdleConnectionTimeouttoInfinite,theRemoteConsoleperiodically
pingsthefirmwaretoverifythattheconnectionexists.Whenthepingoccurs,theiLOfirmware
queriesthedirectoryforuserpermissions.Thisperiodicquerykeepsthedirectoryconnectionactive,
preventingatimeoutandloggingtheuser.
Problemsgeneratingkeytabbyusingktpass.exe
Solution:Ifyouusektpass.exetogenerateakeytab,youmustspecifyaprincipalnameby
usingthe-princargument....

2.NavigatetothePowerManagement→PowerSettingspage.
3.CleartheEnablepersistentmouseandkeyboardcheckbox,andthenclickApply.
4.Startthe.NETIRCorJavaIRCagain.
Solution2(.NETIRConly):SomemonitorsdonotsupportDirectDraw.Forexample,someUSB
VGAdevicedriversmightdisableDirectDrawonallmonitorsforWindowsVistaandWindows
7clients.
The.NETIRCrequiresDirectDrawsupport.
Solution2(JavaIRConly):
1.Shutdownandexityourbrowser.
2.OpentheJavaControlPanel.
3.NavigatetotheJavaRuntimeEnvironmentSettingsdialogbox....

8.TypeorselectthepathoftheUSBkey/floppy(/dev/disk)insertedintheclient.
YoucanalsomounttheUSBkey/floppybylabel.
9.ClickOK.
CapsLockoutofsyncbetweeniLOandJavaIRC
WhenyoulogintotheJavaIRC,theCapsLocksettingmightbeoutofsyncbetweeniLOandthe
JavaIRC.
Solution:SelectKeyboard→CapsLockintheJavaIRCtosynchronizetheCapsLocksettings.
NumLockoutofsyncbetweeniLOandSharedRemoteConsole
WhenyoulogintoaSharedRemoteConsolesession,theNumLocksettingmightbeoutofsync
betweeniLOandsomeoftheRemoteConsolesessions....

KeystrokesrepeatunintentionallyduringRemoteConsolesession
Whenyouareusingthe.NETIRCorJavaIRC,akeystrokemightrepeatunintentionallyduringa
RemoteConsolesession.
Solution1:Identifyandfixproblemsthatmightcausenetworklatency.
Solution2:Adjustthefollowingsettingsontheremotemachine:
•Increasethetypematicdelay—Thissettingcontrolsthedelaybeforeacharacterrepeatswhen
youpressandholdakeyonthekeyboard.
•Decreasethetypematicrate—Thissettingcontrolstherateatwhichacharacterrepeatswhen
youpressandholdakeyonthekeyboard....

Possiblecausesforthismessageincludethefollowing:
•Thenetworkresponseisdelayed.
•ASharedRemoteConsolesessionisrequested,butthesessionleaderdelayssendingan
acceptanceordenialmessage.
Solution1:Retrythe.NETIRCconnection.
Solution2:Ifpossible,correctthenetworkdelayandretrythe.NETIRCconnection.
Solution3:IftherequestwasforaSharedRemoteConsolesession,attempttocontactthesession
leaderandretrytherequest,orusetheRemoteConsoleAcquirefeature.Formoreinformation,
see“AcquiringtheRemoteConsole”(page206)....

1.OpenInternetExplorer.
2.SelectTools→InternetOptions.
TheInternetOptionswindowopens.
3.ClicktheConnectionstab,andthenclicktheLANsettingsbutton.
TheLocalAreaNetwork(LAN)Settingswindowopens.
4.CleartheAutomaticallydetectsettingscheckbox.
5.Optional:Ifneeded,configuretheproxyserversettings.
6.Closeallofthebrowserwindows.
7.Restartthebrowserandstartthe.NETIRC.
.NETIRCfailstostart
Whenyoustartthe.NETIRC,theCannotStartApplicationdialogboxappears....

ForinformationaboutchangingtheIRCRequiresaTrustedCertificateiniLOsetting,see
“ConfiguringtheIntegratedRemoteConsoleTrustsetting(.NETIRC)”(page89).
•Solution2:ClicktheshieldiconintheChromeaddressbar,andthenclicktheLoadunsafe
scriptlink.
Thewarningmightvarydependingonyourbrowserversion.
•Solution3:Useadifferentbrowser.
•Solution4(leastsecure):UsethefollowingcommandlineflagtoconfigureChrometostop
checkingforinsecurecontent:--allow-running-insecure-content....

Troubleshootingtext-basedRemoteConsoleissues
Thefollowingsectionsdiscussitemstobeawareofwhenattemptingtoresolvetext-basedRemote
Consoleissues.
UnabletoviewLinuxinstallerintext-basedRemoteConsole
WheninstallingLinuxfromthetextconsole,theinitialinstallationscreenmightnotappearbecause
thescreenisingraphicsmode.
Solution:Tocorrectthisandproceedwiththeinstallation,dooneofthefollowing:
•FormostversionsofLinux,enterlinux text nofb.
Thecharactersthatyouenterdonotappear....

ClickingResetiLOdoesnotmakeanyconfigurationchanges,butitterminatesanyactiveconnections
toiLOandcompletesanyfirmwareupdatesinprogress.YoumusthavetheConfigureiLOSettings
privilegetoresetiLOontheDiagnosticspage.
HPProLiantGen8orGen9serveridentifiedinInsightOnlineas_andinInsightRSas
Issue:IfaserverisregisteredforInsightRemoteSupportbeforeiLOdiscoverstheservername,
InsightOnlineassignsaservernameintheformat_,andInsight
RSidentifiestheserverbyitsserialnumber....