HP Hewlett Packard 1020 Plain Paper Fax Machine Users Manual

Maintenance and Troubleshooting
67
I want to enter a pause in a programmed 
number to “wait for a dial tone”.Use the Redial/Pause button to insert a 
one second delay. The pause will display 
as a - in your number.
I want to put in a new print cartridge but 
the carriage went back over to the left.Close and re-open both print cartridge 
doors to get the carriage to come back 
out.
I do not hear error beeps any more. The beep sounds have been turned off. 
Turn on the beep sounds.
I ran out of ink and my...

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Clearing Paper Jams
Clearing document jams
1 Open the print cartridge doors.
2 Carefully pull the paper toward you from the bottom.
I’m having trouble receiving faxes in 
TAM/FAX mode.Make sure your OGM is as short as 
possible and reduce the number of rings to 
answer in TAM/FAX mode. See “Setting 
the TAM/FAX Ring” on page 8.
The HP Fax makes a screeching noise 
when the handset/speakerphone is used 
or when an extension telephone is used 
that shares the telephone line with the...

Maintenance and Troubleshooting
69
Clearing paper jams
1 Open the paper tray cover.
2 Carefully pull the paper out.
paper tray cover 

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71
10Specifications and Regulatory 
This chapter contains product and supplies specifications, ordering 
information, and regulatory statements.
Paper Types and Sizes
The HP Fax is designed to work optimally with plain paper (cotton bond: 
20 lb, 75 g/m2) in the following sizes: A4, Letter, and Legal.
Loading tip:Some papers have a side that’s been conditioned for printing. 
The so-called “print side” is usually indicated on the paper’s packaging. 
Always load with the print side facing you.
Print...

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Product Specifications
The specifications are subject to change without notice.           

+

	/	Public Switched Telephone Network

	
Tone only
&2
+

ITU-T Group 3
&2	2MH, MR, MMR
 #        
 100–127V, 50/60 Hz
or
200–220V, 50/60 Hz

LCD 16 character
214400, 12000, 9600, 7200, 4800, 2400 bps
4
-
	69
7/
64 in Photo mode
 #    &  	   2  
   	50 watts maximum
8 watts standby
	2...

Specifications
73
	


	300 dpi, Inkjet
2&

=2
216 minutes including greeting
65 pages (1020), 50 pages (1020xi) (ITU-T Test 
Image #1 in standard resolution)

2
2	

&
20 sheets of 20 lb (75 g/m
2) bond paper
&

.U.S. and Canada only. Requires subscription from 
telephone service provider.

	
	Requires subscription from telephone service 
provider.
4	&2
+
Yes

		
	Standard (cannot be used if power...

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Regulatory Information
The following sections describe product requirements from various regulatory agencies.
3

-


		
#?0&&@2	

This equipment complies with FCC rules, Part 68. On this equipment is a label that contains, among other information, 
the FCC Registration Number and Ringer Equivalent Number (REN) for this equipment. If requested, provide this 
information to your telephone company.
An FCC compliant telephone cord and modular...

Specifications
75
The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify 
and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, 
Washington DC, 20402. Stock No. 004-000-00345-4.
CAUTIONPursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly 
approved by the Hewlett-Packard Company, may cause harmful interference and void the FCC 
authorization...

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3



-
1	1	26117
This product is designed to interwork with the analogue telephone networks in the following countries:
Network compatibility depends on customer selected settings, which must be reset to use the equipment on a telephone 
network in a country other than where the product was purchased. Contact the vendor or Hewlett-Packard Company if 
addition product support is necessary.
This equipment comes with a telephone connector specific...