HP Envy 2 Owners Manual
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HP Envy x2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2012 Hewlett-Packard Development Company, L.P. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: November 2012 Document Part Number: 693654-xx1
Safety warning notice WARNING!To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user- accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). iii
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 3 Tablet edge components ...................................................................................................................... 3 Display .................................................................................................................................................. 6 Keyboard dock ..................................................................................................................................... 8 Top ....................................................................................................................................... 8 TouchPad ............................................................................................................................ 8 Lights ................................................................................................................................... 9 Keys ................................................................................................................................... 10 Right side ........................................................................................................................... 10 Left side ............................................................................................................................. 12 Releasing the tablet from the keyboard dock .................................................................... 13 3 Illustrated parts catalog ............................................................................................................................... 14 Locating system information ............................................................................................................... 14 Computer major components ............................................................................................................. 15 Keyboard dock parts .......................................................................................................................... 17 Sequential part number listing ............................................................................................................ 19 4 Removal and replacement procedures ....................................................................................................... 23 Preliminary replacement requirements ............................................................................................... 23 Tools required .................................................................................................................... 23 Service considerations ....................................................................................................... 23 Plastic parts ....................................................................................................... 23 Cables and connectors ..................................................................................... 23 Drive handling ................................................................................................... 24 Grounding guidelines ......................................................................................................... 24 Electrostatic discharge damage ........................................................................ 24 Packaging and transporting guidelines ............................................. 26 Component replacement procedures ................................................................................................. 27 Dock components .............................................................................................................. 27 Base enclosure ................................................................................................. 28 Battery ............................................................................................................................... 29 Digital media card reader board ........................................................................................ 31 USB/Power Connector board ............................................................................................ 32 v
Multimedia board ............................................................................................................... 33 Hinge assembly removal ................................................................................................... 34 Top cover with keyboard (includes) TouchPad module ..................................................... 35 System board ..................................................................................................................... 37 Tablet parts ........................................................................................................................ 38 Display panel assembly and Battery ................................................................. 40 System board .................................................................................................... 46 Touch screen connector board ......................................................................... 49 Display bezel ..................................................................................................... 49 Webcam assembly (front) ................................................................................. 51 Audio/micro SD digital media card reader/touch screen board ......................... 55 USB/Power button board .................................................................................. 56 Speakers ........................................................................................................... 57 Micro SD digital media board ............................................................................ 58 Power button board ........................................................................................... 59 5 Setup Utility (BIOS) and System Diagnostics ............................................................................................ 61 Using Setup Utility .............................................................................................................................. 61 Starting Setup Utility .......................................................................................................... 61 Changing the language of Setup Utility ............................................................................. 61 Navigating and selecting in Setup Utility ............................................................................ 62 Displaying system information ........................................................................................... 62 Restoring factory settings in Setup Utility .......................................................................... 63 Exiting Setup Utility ............................................................................................................ 63 Updating the BIOS ............................................................................................................. 63 Determining the BIOS version ........................................................................... 64 Downloading a BIOS update ............................................................................. 64 Using System Diagnostics .................................................................................................................. 65 6 Specifications ................................................................................................................................................ 66 Computer specifications ..................................................................................................................... 66 11.6-inch display specifications .......................................................................................................... 66 7 Backing up, restoring, and recovering ....................................................................................................... 68 Creating recovery media and backups ............................................................................................... 68 Restore and recovery ......................................................................................................................... 68 Using Windows Refresh for quick and easy recovery ....................................................... 70 Remove everything and reinstall Windows ........................................................................ 70 Recovering using HP Recovery Manager .......................................................................... 71 What you need to know ..................................................................................... 71 vi
Using the HP Recovery partition to recover a minimized image (select models only) ...................................................................................................... 71 Changing the boot order ................................................................................... 72 Removing the HP Recovery partition ................................................................................. 72 8 Power cord set requirements ...................................................................................................................... 73 Requirements for all countries ............................................................................................................ 73 Requirements for specific countries and regions ............................................................................... 73 9 Recycling ....................................................................................................................................................... 75 Index ................................................................................................................................................................... 76 vii
1 Product description Category Description Product NameHP ENVY x2 PC ProcessorsIntel® Dual-Core™ Z2760 (1.8GHz, 592KB, L2) GraphicsIntel® HD Graphics Media Accelerator. Supports HD playback streaming and recording at 1080p, 30 fps. Supports DX1 0.1 and HDMI. Panel11.6 HD Aniti-Glare WLED UWVA 50%cg 400 nits LVDS Ultraslim 2.5mm Supports 16:9 wide aspect ratio Support for non-flush glass panel cover (non-PMMA) MemorySupports up to 2–GB max system memory (on-board) DDR2-500MHz dual channel support Supports up to 2048 (128MB x 32 x 4PCs ) - 500 MHz DriveseMMC NAND flash SSD configurations: ●64-GB ●128-GB Audio and videoDual array digital microphones Two integrated stereo speakers Front 2.0 MP high-definition webcam (fixed, no tilt) and rear 8.0 MP high-definition webcam (fixed no tilt) with LED flash and auto focus. WirelessIntegrated WLAN options by way of wireless module Two WLAN antennas built into display assembly Supports the following WLAN formats: ●Broadcom 4330 802.11 a/b/g/n+ Bluetooth 4.0 combo w/* 2 Antennas External media cardPush-push insertion/removal HP Multi-Format Digital Media Reader supports the following digital card formats on the keyboard dock: ●MultiMediaCard ●Secure Digital (SD) Card ●Secure Digital High-Capacity (SDHC) Card ●Secure Digital Extended Capacity (SDxC) Card ●Micro Secure Digital Media Reader (SD) Card (supported on the tablet only). 1
Category Description Ports Tablet ●Docking connector (Power/USB). Supports charging, audio-out, and video out. ●Mic-in (combo) ●Audio-out (stereo headphone). Beats supported NOTE: Stand-alone microphones and headphones with separate microphone jacks are not supported. Keyboard dock ●Mic-in (combo) ●Audio-out (stereo headphone). Beats supported ●HDMI version 1.4a supporting 1080p at 60Hz ●USB 2.0 (2) KeyboardFull size , island-style keyboard TouchPad with multi-touch gestures Taps enabled as default Multi-touch capacitive panel (with digitizer) Support for Atmel stylus/pen (select models only) Power requirements Supports the following HP AC adapters: ●20-W (non-smart) with localized cable plug support. Integrated AC adapter, power cord, and removable duck head plug. Connects through docking connector. Supports the following batteries: ●2-cell, 25WHr 3.38 AH Li-ion battery (tablet) NOTE:For more information, see Display panel assembly and Battery on page 40. ●2-cell, 21WHr 2.86 AH Li-ion battery (keyboard dock) NOTE:For more information, see Battery on page 29. Operating system Preinstalled: ●Windows 8 (32-bit) Serviceability End-user replaceable parts: ●AC adapter 2 Chapter 1 Product description