HP Elitebook Folio 9480m J5p81ut Aba 14 User Manual
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SSD mSATA module to be used as cache memory between the system memory and hard disk drive. This provides the advantage of having a hard disk drive (or a RAID volume) for maximum storage capacity while simultaneously delivering SSD enhanced system performance experience. If you add or upgrade a hard drive and intend to set a RAID volume, you must temporarily disable SRT, set the RAID volume, and then enable SRT. To temporarily disable SRT: 1.From the Start screen, type Intel, and then select Intel Rapid Storage Technology. 2.Click the Acceleration link, and then click the Disable Acceleration link. 3.Wait for the Acceleration Mode to complete. 4.Click the Reset to Available link. IMPORTANT:You must temporarily disable SRT when changing RAID modes. Make the change and then re-enable SRT. Failure to temporarily disable this feature will prevent you from creating or changing RAID volumes. NOTE:HP does not support SRT with self-encrypting drives (SEDs). Removing or replacing the hard drive cover Removing the hard drive cover Remove the hard drive cover to access the hard drive. 1.Remove the battery (see Removing a battery on page 41). 2.Loosen the 2 hard drive cover screws (1). Slide the hard drive cover outward (2) from the computer, and then remove the cover (3). Replacing the hard drive cover Replace the hard drive cover after accessing the hard drive. 1.Align the tabs on the hard drive cover (1) with the notches on the computer. Using hard drives 51
2.Slide the hard drive cover (2) into place, and then tighten the 2 screws (3). 3.Insert the battery (see Inserting a battery on page 40). Replacing or upgrading the hard drive CAUTION:To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off, turn the computer on by pressing the power button. Then shut down the computer through the operating system. Removing the hard drive To remove a hard drive: 1.Save your work and shut down the computer. 2.Disconnect AC power and external devices connected to the computer. 3.Turn the computer upside down on a flat surface. 4.Remove the battery (see Removing a battery on page 41). 5.Remove the hard drive cover (see Removing the hard drive cover on page 51). 6.Loosen the 4 hard drive screws (1). Pull the hard drive tab (2) upward to disconnect the hard drive. 52 Chapter 8 Drives
7.Lift the hard drive, and then pull the hard drive out of the hard drive bay. Installing a hard drive To install the hard drive: 1.Align the hard drive in the hard drive bay, and then lower the hard drive (1) into the hard drive bay until the hard drive connector is seated. 2.Tighten the 4 screws (2) to secure the hard drive. 3.Replace the hard drive cover (see Replacing the hard drive cover on page 51). 4.Insert the battery (see Inserting a battery on page 40). Using hard drives 53
5.Connect AC power and external devices to the computer. 6.Turn on the computer. Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently. NOTE:It is not necessary to run Disk Defragmenter on solid-state drives. After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete. You may want to set it to run during the night or at another time when you do not need access to your computer. HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1.Connect the computer to AC power. 2.From the Start screen, type disk. 3.Click Optimize. NOTE:Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app. For additional information, access the Disk Defragmenter software Help. Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently. To run Disk Cleanup: 1.From the Start screen, type disk, and then select Uninstall apps to free up disk space. 2.Follow the on-screen instructions. Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions: ●You drop the computer. ●You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. 54 Chapter 8 Drives
NOTE:Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is unnecessary. NOTE:A hard drive in a primary hard drive bay or in a secondary hard drive bay is protected by HP 3D DriveGuard. A hard drive installed in an optional docking devices or connected to a USB port is not protected by HP 3D DriveGuard. For more information, see the HP 3D DriveGuard software Help. Identifying HP 3D DriveGuard status The hard drive light on the computer changes color to show that a drive in the primary hard drive bay and/or the drive in a secondary hard drive bay (select models only) is parked. To determine whether a drive is currently protected or whether it is parked, view the icon on the Windows desktop in the notification area, at the far right of the taskbar, or in the Mobility Center. Using hard drives 55
9Security Protecting the computer Standard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS) can protect your personal settings and data from a variety of risks. NOTE:Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. NOTE:Before you send your computer for service, back up and delete confidential files, and remove all password settings. NOTE:Some features listed in this chapter may not be available on your computer. NOTE:Your computer supports Computrace, which is an online security-based tracking and recovery service available in select regions. If the computer is stolen, Computrace can track the computer if the unauthorized user accesses the Internet. You must purchase the software and subscribe to the service in order to use Computrace. For information about ordering the Computrace software, go to http://hp-pt.absolute.com. Computer risk Security feature Unauthorized use of the computer HP Client Security, in combination with a password, smart card, contactless card, registered fingerprints, or other authentication credential Unauthorized access to Computer Setup (f10) BIOS administrator password in Computer Setup* Unauthorized access to the contents of a hard drive DriveLock password or Automatic DriveLock password in Computer Setup* Unauthorized startup from an optional external optical drive (select models only), optional external hard drive (select models only), or internal network adapterBoot options feature in Computer Setup* Unauthorized access to a Windows user account Windows user password Unauthorized access to data ●HP Drive Encryption software ●Windows Defender Unauthorized access to Computer Setup settings and other system identification informationBIOS administrator password in Computer Setup* Unauthorized removal of the computer Security cable slot (used with an optional security cable) *Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. 56 Chapter 9 Security
Passwords can be set in Windows or in the non-Windows Computer Setup utility that is preinstalled on the computer. ●BIOS administrator and DriveLock passwords are set in Computer Setup and are managed by the system BIOS. ●Automatic DriveLock passwords are enabled in Computer Setup. ●Windows passwords are set only in the Windows operating system. ●If HP SpareKey has been set up previously, and if you forget the BIOS administrator password set in Computer Setup, you can use HP SpareKey to access the utility. ●If you forget both the DriveLock user password and the DriveLock master password set in Computer Setup, the hard drive that is protected by the passwords is permanently locked and can no longer be used. You can use the same password for a Computer Setup feature and for a Windows security feature. You can also use the same password for more than one Computer Setup feature. Use the following tips for creating and saving passwords: ●When creating passwords, follow requirements set by the program. ●Do not use the same password for multiple applications or websites, and do not reuse your Windows password for any other application or website. ●Use HP Client Security's Password Manager to store your user names and passwords for all of your websites and applications. You can securely read them in the future if they cannot be remembered. ●Do not store passwords in a file on the computer. The following tables list commonly used Windows and BIOS administrator passwords and describe their functions. Setting passwords in Windows Password Function Administrator password* Protects access to a Windows administrator-level account. NOTE:Setting the Windows Administrator password does not set the BIOS Administrator password. User password* Protects access to a Windows user account. *For information about setting a Windows administrator password or a Windows user password from the Start screen, access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app. Using passwords 57
Setting passwords in Computer Setup Password Function BIOS administrator password* Protects access to Computer Setup. NOTE:If features have been enabled to prevent removing the BIOS administrator password, you may not be able to remove it until those features have been disabled. DriveLock master password* Protects access to the internal hard drive that is protected by DriveLock. It is also used to remove DriveLock protection. This password is set under DriveLock Passwords during the enable process. NOTE:A BIOS Administrator password must be set before you can set a DriveLock password. DriveLock user password* Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Passwords during the enable process. NOTE:A BIOS Administrator password must be set before you can set a DriveLock password. *For details about each of these passwords, see the following topics. Managing a BIOS administrator password To set, change, or delete this password, follow these steps: Setting a new BIOS administrator password 1.Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2.Press f10 to enter Computer Setup. 3.Use a pointing device or the arrow keys to select Security > Setup BIOS Administrator Password, and then press enter. 4.When prompted, type a password. 5.When prompted, type the new password again to confirm. 6.To save your changes and exit Computer Setup, click the Save icon and then follow the on- screen instructions. – or – Use the arrow keys to select Main > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Changing a BIOS administrator password 1.Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2.Press f10 to enter Computer Setup. 3.Use a pointing device or the arrow keys to select Security > Change Password, and then press enter. 58 Chapter 9 Security
4.When prompted, type your current password. 5.When prompted, type your new password again to confirm. 6.To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select Main > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Deleting a BIOS administrator password 1.Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2.Press f10 to enter Computer Setup. 3.Use a pointing device or the arrow keys to select Security > Change Password, and then press enter. 4.When prompted, type your current password. 5.When prompted for the new password, leave the field empty, and then press enter. 6.Read the warning. To continue, select YES. 7.When prompted to type your new password again, leave the field empty, and then press enter. 8.To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select Main > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Entering a BIOS administrator password At the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After 3 unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again. Managing a Computer Setup DriveLock password CAUTION:To prevent the DriveLock-protected hard drive from becoming permanently unusable, record the DriveLock user password and the DriveLock master password in a safe place away from your computer. If you forget both DriveLock passwords, the hard drive will be permanently locked and can no longer be used. DriveLock protection prevents unauthorized access to the contents of a hard drive. DriveLock can be applied only to the internal hard drive(s) of the computer. After DriveLock protection is applied to a drive, a password must be entered to access the drive. The drive must be inserted into the computer or an advanced port replicator in order for it to be accessed by the DriveLock passwords. NOTE:A BIOS Administrator password must be set before you can access the DriveLock features. To apply DriveLock protection to an internal hard drive, a user password and a master password must be set in Computer Setup. Note the following considerations about using DriveLock protection: Using passwords 59
●After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by entering either the user password or the master password. ●The owner of the user password should be the day-to-day user of the protected hard drive. The owner of the master password may be either a system administrator or the day-to-day user. ●The user password and the master password can be identical. ●You can delete a user password or master password only by removing DriveLock protection from the drive. DriveLock protection can be removed from the drive only with the master password. Setting a DriveLock password To set a DriveLock password in Computer Setup, follow these steps: 1.Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2.Press f10 to enter Computer Setup. 3.Use a pointing device or the arrow keys to select Security > Hard Drive Tools > DriveLock, and then press enter. 4.Click Set DriveLock Password (global). 5.Enter the BIOS Administrator password, and then press enter. 6.Use a pointing device or the arrow keys to select the hard drive you want to protect, and then press enter. 7.Read the warning. To continue, select YES. 8.When prompted, type a master password, and then press enter. 9.When prompted, type the master password again to confirm, and then press enter. 10.When prompted, type a user password, and then press enter. 11.When prompted, type the user password again to confirm, and then press enter. 12.To confirm DriveLock protection on the drive you have selected, type DriveLock in the confirmation field, and then press enter. NOTE:The DriveLock confirmation is case sensitive. 13.To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select Main > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Entering a DriveLock password Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then press enter. After 2 incorrect attempts to enter the password, you must shut down the computer and try again. 60 Chapter 9 Security