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HP DeskJet F4180 User Manual

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Page 111

Solution:Check the On light. If it is blinking, the HP All-in-One is busy.
Cause:The HP All-in-One does not recognize the paper type. 
Solution: Do not use the HP All-in-One to copy onto envelopes or other papers the 
HP All-in-One does not support.
Cause: The HP All-in-One has a paper jam. 
Solution: Clear the paper jam. 
For more information, see:
Clear paper jams
Parts of the original do not appear or are cut off
Cause: The original is placed incorrectly on the glass. 
Solution: Place your original...

Page 112

unplug the power cord, and use a soft cloth to wipe the glass and the back of the 
document lid. 
For more information, see: 
•Clean the lid backing 
•Clean the glass
The printout is blank 
Cause: The original is placed incorrectly on the glass. 
Solution: Place your original print side down on the left front corner of the glass.
Cause:The print cartridges need to be cleaned or might be out of ink. 
Solution: Check the estimated ink levels remaining in the print cartridges. If the 
print cartridges are...

Page 113

If you want to make a borderless copy of a very small original, scan the original into 
the computer, resize the image, and then print a borderless copy of the enlarged 
image.
Cause: You are trying to make a borderless copy without using photo paper. 
Solution: Use photo paper to make borderless copies.
Scan troubleshooting
Use this section to solve these scan problems: 
•Scan halts 
•Scan fails 
•Scan fails because of insufficient computer memory 
•Scanned image is blank 
•Scanned image is incorrectly...

Page 114

Solution:Open the software you installed with the HP All-in-One and try scanning 
again.
NOTE: To check to see whether the software is running, right-click on the HP 
Digital Imaging Monitor  icon in the system tray at the far right of the Windows 
taskbar. Pick a devi ce in the list, and then click Display Status.
Scan fails because of insufficient computer memory 
Cause: Too many applications are running on your computer. 
Solution: Close all applications that are not in use. This includes applications...

Page 115

Solution:Turn off autocropping in the software to retain the page layout.
Text format is incorrect 
Cause: The scan document settings are incorrect. 
Solution: Some applications cannot handle framed text formatting. Framed text is 
one of the scan document settings in the  software. It maintains complex layouts, such 
as multiple columns from a newsletter, by pu tting the text in different frames (boxes) 
in the destination application.  In the software, select the correct format so that the 
scanned...

Page 116

NOTE:If you are using the HP Photosmart Software, the Optical Character 
Recognition (OCR) software might not be installed on your computer. To install
the OCR software, you must re-ins ert the software disk and select OCR under 
the  Custom installation options.
See the documentation that came with Readiris, or whichever OCR software you use, 
for information on how to select the  OCR language.
Errors
If the HP All-in-One has an error, the lights on the device might flash, or an error message 
might...

Page 117

On lightResume lightCheckPrintCartridgelight
PaperTypelights
DescriptionSolution
connected to theHP All-in-One with aUSB cable.
OnBlinkingOff1 On, 
1 Off
The HP All-in-One is out of paper.Load paper andpress  Start Copy Black  or Start Copy Color .
    The HP All-in-One has a paper jam.Clear the paper jam,and press  Start Copy Black  or Start Copy Color .
    Paper-size setting does not match thepaper size detectedin the input tray.
Change the paper inthe tray or the sizesetting in thesoftware....

Page 118

On lightResume lightCheckPrintCartridgelight
PaperTypelights
DescriptionSolution
    The print cartridgemight be defective.1. Remove the black printcartridge. 
2. Close the print cartridge door. 
3. Check the On light.
•If the  On light blinks,replace thetri-color printcartridge.
•If the  On light remainssteadily lit,replace theblack printcartridge.
OnBlinkingBlinking1 On, 
1 Off
The print carriage is stalled.Open the printcartridge door, andcheck that thecarriage is notblocked....

Page 119

On lightResume lightCheckPrintCartridgelight
PaperTypelights
DescriptionSolution
If the problempersists, contact HPSupport.
Device messages
The following is a list of device-related error messages: 
•Firmware revision mismatch 
•Mechanism error
•Memory is full 
•Scanner failure 
Firmware revision mismatch 
Cause: The revision number of the HP All-in-One firmware does not match the 
revision number of the software. 
Solution: To find support and warranty information, go to the HP Web site at...

Page 120

Memory is full 
Cause: The document you are copying has exceeded the memory of the HP All-in- 
One. 
Solution: Try making fewer copies at a time.
Scanner failure 
Cause: The HP All-in-One is busy or an unknown cause has interrupted your scan. 
Solution: Turn off the HP All-in-One and then turn it on again. Restart your 
computer and then try to scan again. 
If the problem persists, try plugging the power cord directly into a grounded power 
outlet rather than a surge protector or power strip. If the...
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