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HP Deskjet F2290 User Manual

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Page 91

•The registration screen does not appear 
•The HP Digital Imaging Monitor does not appear in the system tray
•Uninstall and reinstall the software 
When I insert the CD-ROM into my computer’s CD-ROM drive, nothing happens 
Solution: If the installation does not run automatically, you can start it manually. 
To start the installation from a Windows computer 
1. From the Windows Start menu, click Run. 
2. In the Run dialog box, enter d:\setup.exe, and then click OK. 
If your CD-ROM drive is not assigned to...

Page 92

3.Verify that the USB cable and power cord are plugged in.
4.Click Retry to retry the connection. 
5. Continue with the installation and restart the computer when prompted. 
Cause: Normally, a green check appears indicating that the plug and play was 
successful. A red X indicates that the plug and play failed.
I received a message that an Unknown Error has occurred 
Solution: Try to continue with the installation. If that does not work, stop and then 
restart the installation, and follow the directions...

Page 93

Cause:The installation might not be complete.
The registration screen does not appear 
Solution: You can access the registration (Sign up now) screen from the Windows 
taskbar by clicking  Start, pointing to Programs or All Programs, HP, Deskjet F2200 
All-In-One series , and then clicking Product Registration. 
Cause: The registration screen did not launch automatically.
The HP Digital Imaging Monitor does not appear in the system tray 
Solution: If the HP Digital Imaging Monitor does not appear in the...

Page 94

computer. Make sure to remove them properly using the uninstall utility provided when 
you installed the software that  came with the HP All-in-One. 
To uninstall from a Windows computer
NOTE: Use this method if Uninstall is not available in the Windows Start menu (click 
Programs  or All Programs, HP, Deskjet F2200 All-In-One series, Uninstall).
1.Open the Windows control panel and double-click Add or Remove Programs.
NOTE:The procedure to open the control panel varies by operating system. If 
you are...

Page 95

Paper jams
To help avoid paper jams, follow these guidelines: 
• Remove printed papers from the output tray frequently. 
• Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag. 
• Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn. 
• Do not combine different paper types and paper sizes in the input tray; the entire stack 
of paper in the input tray must be the same size and type. 
• Adjust the paper-width guide in the input tray to...

Page 96

3.Replace the rear access door. Gently push the door forward until it snaps into 
place.
4. Press any button on the control panel to continue the current job. 
Cause: Paper had jammed in the product.
Information on paper
The HP All-in-One is designed to work well with most paper types. Test a variety of paper 
types before buying a large quantity. Find a paper type that works well and is easy to 
purchase. HP Premium papers are designed for the best quality results. In addition, follow 
these tips: 
• Do...

Page 97

Information on print cartridges
For best results, use HP print cartridges. The following tips help maintain HP print 
cartridges and ensure consistent print quality. 
• Keep all print cartridges in the original sealed packages until they are needed. 
• Store print cartridges at room temperature (15.6°-26.6° C or 60°-78° F). 
• Do not reattach the protective tape once it has been removed from the print cartridge. 
Reattaching the plastic tape might damage the print cartridge. Place the print cartridge
in...

Page 98

Resolving print cartridge problems
Many problems can be resolved with the following procedures. If you receive a specific 
error message about the print cartridges, see Print cartridge messages  for more 
information. 
To troubleshoot the print cartridges 
1. Remove and reinstall the print cartridges. 
For more information, see Replace the print cartridges .
NOTE:Make sure the plastic tape has been removed. If it is still covering the ink 
nozzles, gently remove the plastic tape by using the pink pull...

Page 99

NOTE:In the procedures below, the problem cartridge is identified by the blinking 
light. The light on the left blinks when the tri-color print cartridge (on the left) is the
problem, the light on the right blinks when the black or photo cartridge (on the right) 
is the problem, and both lights blink when both cartridges are the problem.
•Solution 1: Remove and reinstall the print cartridges 
•Solution 2: Clean the print cartridge contacts
•Solution 3: Print in ink-backup mode 
Solution 1: Remove and...

Page 100

6.If the print cartridge has the wrong selection number, install a new print cartridge. 
For more information, see Replace the print cartridges . 
7. Close the print cartridge door. 
If this did not solve the issue, try the next solution.
Solution 2: Clean the print cartridge contacts
Solution: If the print cartridge selection number is correct and the previous solution 
did not resolve the problem, try cleaning the print cartridge. For more information, see
Clean the print cartridge contacts . 
If the...
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