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HP DeskJet F2280 User Manual

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Page 191

Solution 3: Check the power source 
Solution: Verify that the product is properly connected to a suitable power source. 
To verify that the product is connected to a suitable power source 
1. Verify that the product has a two-prong power plug, and make sure you are using 
the power cord provided with the product. 
2. If the product is connected to a computer, make sure the computer has the correct 
power plug depending on your country/region. 
3. Make sure the power cord is firmly connected to both the...

Page 192

Need alignment or alignment failed 
Try the following solutions to resolve the issue. Solutions are listed in order, with the most 
likely solution first. If the first solution does not solve the problem, continue trying the 
remaining solutions until the issue is resolved. 
•Solution 1: Incorrect type of paper is loaded in the input tray 
•Solution 2: Make sure the protective tape is removed from the print cartridges 
•Solution 3: Check if print cartridges are fully inserted 
•Solution 4: Align newly...

Page 193

Remove and then reinsert the print cartridges. Verify that they are fully inserted and 
locked in place. 
Cause: Protective tape was covering the print cartridges. 
If this did not solve the issue, try the next solution.
Solution 3: Check if print cartridges are fully inserted
Solution: Remove and then reinsert the print cartridges. Verify that they are fully 
inserted and locked in place. 
Cause: The contacts on the print cartridge were not touching the contacts in the 
print carriage. 
If this did not...

Page 194

Print Cartridge(s) Missing 
For resolving these print ca rtridge error messages, see Resolving print cartridge error
messages.
Print cartridges missing or not detected 
Try the following solutions to resolve the issue. Solutions are listed in order, with the most 
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved. 
•Solution 1: Remove and reinsert the print cartridges 
•Solution 2: Clean the print cartridge...

Page 195

4.Remove the black print cartridge from the slot on the right. Do not touch the ink 
nozzles or the copper-colored contacts. Check for possible damage to the copper- 
colored contacts or ink nozzles. 
Make sure the clear plastic ta pe has been removed. If it is still covering the ink 
nozzles, gently remove the clear plastic tape by using the pink pull tab. Make sure 
you do not remove the copper colored tape containing the electrical contacts.
1Copper-colored contacts
2Plastic tape with pink pull tab...

Page 196

Make sure you have the following materials available: 
• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart 
or leave fibers.
TIP: Coffee filters are lint-free and work well for cleaning print cartridges.
•Distilled, filtered, or bottled water (tap water might contain contaminants that can 
damage the print cartridges).
CAUTION: Do not use platen cleaners or alcohol to clean the print cartridge 
contacts. These can damage the print cartridge or the product.
To clean the...

Page 197

7.Clean only the copper-colored contacts. Allow the print cartridges to dry for 
approximately ten minutes before reinserting.
1Copper-colored contacts
2Ink nozzles (do not clean)
8. Hold the print cartridge with the HP logo on top, and insert the print cartridge back 
into the slot. Make sure you push the print cartridge in firmly until it snaps into
place.
9. Repeat if necessary for the other print cartridge. 
10. Gently close the print cartridge door and plug the power cord into the back of the...

Page 198

Solution 3: Replace the print cartridges 
Solution: Replace the indicated print cartridge. You can also remove the indicated 
print cartridge and print using ink-backup mode.
NOTE: During ink-backup mode, the product can only print jobs from the 
computer. You cannot initiate a print job from the control panel (such as printing
a photo from a memory card).
Check to see if your print cartridge is still under warranty and end of warranty date
has not been reached. 
• If the end of warranty date has been...

Page 199

Solution 2: Contact HP customer support 
Solution: To find support and warranty information, go to the HP Web site at
www.hp.com/support. If prompted, choose your country/region, and then click 
Contact HP  for information on calling for technical support. 
Cause: The print cartridges were not intended for use in this product.
Print cartridges in wrong slot 
Solution: Make sure the print cartridges are installed into the correct slots. If they 
are, remove and reinsert the print cartridges and verify...

Page 200

3.Check to make sure you are using the correct print cartridges for your product. 
For a list of compatible print cartridges, see the printed documentation that came 
with the product. 
4. Remove the black print cartridge from the slot on the right. Do not touch the ink 
nozzles or the copper-colored contacts. Check for possible damage to the copper-
colored contacts or ink nozzles. 
Make sure the clear plastic tape has been removed. If it is still covering the ink 
nozzles, gently remove the clear...
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