HP DeskJet 656C User Manual
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59 printer lights are flashing Flashing lights indicate the printer status. power light is flashing The printer may be receiving data and preparing to print. The light stops flashing when the printer has finished receiving data. resume light is flashing printer may be out of paper 1.Place paper in the In tray. 2.Press the Resume button on the front of the printer. a paper jam may have occurred 1.Remove the paper from the In and Out trays. 2.Press the Resume button. 3.Open the top cover, then remove any paper in the printer. If you are printing labels, verify that a label did not get stuck while going through the printer. 4.Close the printer cover, then press the Resume button. 5.Print the document if the paper jam is cleared. 6.Press the Resume button. % !
60 all lights are flashing The printer may need to be restarted. 1.Press the Powe r button to turn off the printer. 2.Press the Powe r button to turn on the printer. Proceed to step 3 if the lights continue to flash. 3.Press the Powe r button to turn off the printer. 4.Disconnect the printer from the power source. 5.Reconnect the printer to the power source. 6.Press the Powe r button to turn on the printer. If you continue to have problems, contact HP Customer Care. !
61 printer is too slow The print speed and overall performance of the printer can be affected by several variables. computer does not meet system requirements 1.Verify the computer’s RAM and processor speed. See Product Specifications for more information. 2.Close all unnecessary software programs. Too many software programs may be running at the same time. 3.Increase space on the hard drive. If your computer has less than 100 MB available on the hard drive, the printer processing time will be longer. See the manual that came with your computer regarding how to manage space on the computer’s hard drive. printer software is outdated 1.Verify the printer driver being used. 2.Log onto HP’s Website to download the most recent software updates for your printer. See the quick reference guide for Website information. !
62 complex documents, graphics, or photographs are printing Documents containing graphics or photographs print more slowly than text documents. conflicting USB cable connections A printing conflict may occur when the printer and several USB devices are attached to a hub. Use one of the following methods to solve the problem: • Attach the printer’s USB cable directly to the computer instead of a hub. • When the printer is attached to a hub, do not use other USB devices also attached to the hub while printing. See also: printing the hp deskjet toolbox product specifications for the hp deskjet 656c series printer If you continue to have problems, contact HP Customer Care. !
63 problems with printouts blank pages print The printer may process pages containing no text or images if: • One or both print cartridges is empty. • The vinyl tape is not removed from a print cartridge. • A fax is being printed. • The printer is configured for the wrong print cartridge. • The print job was prematurely cancelled. Turn the printer off and then on again. check the print cartridges 1.Replace the print cartridge if it is empty. 2.Remove the protective piece of vinyl tape if it is still attached to the print cartridge. save a facsimile (fax) file in graphic format 1.Save the fax in a graphic format with a .tiff file name extension. 2.Copy and insert the graphic into a word processing document. 3.Save the document. 4.Print the document in the word processing program. document is printed off-center or at an angle 1.Verify that the paper is correctly placed in the In tray. 2.Verify that the paper guides fit snugly against the paper. 3.Reprint the document. !
64 parts of the document are missing or printed in the wrong place Follow these instructions to reset paper orientation, page size, print margins, and other options: 1.Use one of the following methods to display the Properties dialog box: •Click File > Print, then select Properties. •Click File > Print Setup, then select Properties. •Click File > Print > Setup, then select Properties. The Properties dialog box appears. 2.Select the Features tab then choose the following options: •Orientation: Appropriate orientation •Po s t er P r i n t i n g: Deselect Pos t er P ri nt i n g if appropriate 3.Select the Setup tab, then verify that the appropriate paper size is selected. 4.Verify that the margins are set within the printable area. !
65 printout does not reflect new print settings The printer’s default settings may differ from the software application’s print settings. Select the appropriate print settings within the application. color documents are printing in grayscale Color documents may print in grayscale because the printer is set for grayscale printing instead of color printing. setting the printer to print in color 1.Use one of the following methods to display the Properties dialog box: •Click File > Print, then select Properties. •Click File > Print Setup, then select Properties. •Click File > Print > Setup, then select Properties. The Properties dialog box appears. 2.Select the Advanced tab, then select the following option: •Print in Grayscale: Deselect this box. 3.Click Apply. 4.Click OK. select the correct printer Verify that the hp deskjet 656c series printer is selected as the destination printer. color and black text/graphics are not aligned on the document Align the print cartridges. For instructions, see aligning print cartridges. !
66 photos are not printing correctly 1.Verify that the photo print cartridge is installed. 2.Verify that the photo media is placed in the In tray with the print side down. 3.Slide the paper forward until it stops. 4.Slide the paper guides snugly against the paper, then push in the tray. 5.Use one of the following methods to display the Properties dialog box: •Click File > Print, then select Properties. •Click File > Print Setup, then select Properties. •Click File > Print > Setup, then select Properties. The Properties dialog box appears. 6.Select the Setup tab, then select the following options: •Paper Type: an hp photo paper •Paper Size: Appropriate size •Print Quality: Best 7.Click Apply > OK to return to the Print or Print Setup screen. 8.Click OK to reprint the photo. See also: replacing a print cartridge minimum printing margins If you continue to have problems, contact HP Customer Care. !
67 product specifications • product specifications for the hp deskjet 656c series printer • minimum printing margins • system requirements # !
68 product specifications for the hp deskjet 656c series printer hp deskj et 656c model no. C8942A hp deskjet 656cxi model no. C8942B hp deskjet 656cse model no. C8942C black text print speed Draft: Up to 6 pages per minute mixed text with color graphics print speed Draft: Up to 3 pages per minute black truetype text resolution (depending on paper type) Draft: 300 x 300 dpi Normal: 600 x 300 dpi Best: 600 x 600 dpi color resolution (depending on paper type) Draft: 300 x 300 dpi Normal: 600 x 300 dpi + PhotoREt Best: 600 x 300 dpi + PhotoREt photo paper printing resolution PhotoREt 600 x 1200 dpi print technology Drop-on-Demand thermal inkjet printing software compatibility MS Windows compatible (98, Me, and 2000) duty cycle 1,000 pages per month $ !