HP DeskJet 656C User Manual

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cleaning the service station
1.Dip the end of a clean cotton swab into the distilled water and remove 
any excess water.
2.Clean the rim of the sponge holder.
3.Remove any ink and fibers from the top of the sponge. If the sponge is 
higher than the rim, use the cotton swab to push it below the rim.
4.Gently wipe the wipers and top surface of the caps.
after cleaning
1.Reinsert the print cartridges and close the printer’s top cover.
2.Reconnect the power cord to the back of the printer, then press the Powe r 
button to turn on the printer.
3.Print a test page from the HP Deskjet Toolbox by selecting Print a Test 
Pag e.
4.Repeat the cleaning procedure if smeared ink still appears on the 
printouts.
See also:
aligning print cartridges
the hp deskjet toolbox

	

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cleaning the printer case 
The printer ejects ink onto paper in a fine mist, and small amounts of ink may 
be deposited on the printer case over time. Follow these guidelines when 
cleaning the outside of the printer:
• Use a soft damp cloth to remove dust, smudges, stains, and spilled ink 
from the printer case exterior. Use water only. Do not use household 
cleaners or detergents.
• Do not lubricate the rod on which the print cartridge cradle moves. It 
is normal to hear noise as the cradle moves back and forth on the rod 
when the printer is new. The noise decreases with use.
The printer should be handled and stored in an upright, level position 
for maximum performance and reliability.

	

 
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refilling print cartridges
D o  n o t  r e f i l l  H P  p r i n t  c a r t r i d g e s .  R e f i l l i n g  p r i n t  c a r t r i d g e s  c a u s e s  t h e  e l e c t r o n i c  
and mechanical components of the print cartridge to exceed their normal life 
cycle. It also creates many potential problems, such as:
•Poor print quality. Non-HP inks can contain elements that clog the 
cartridge nozzles and cause inconsistent print quality. Non-HP inks 
can also contain elements that corrode the cartridges’ electrical 
components, resulting in poor printouts.
•Po t e n t i a l   da mag e. Ink from a refilled cartridge can leak onto the 
electrical components in the printer. This can cause severe printer 
damage, resulting in downtime and repair costs.
Caution!
 Damage that results from modifying or refilling HP print 
cartridges is specifically excluded from HP printer’s warranty coverage.
To get the best performance from your printer, use only genuine, factory-filled 
HP print cartridges. 
See also:
print cartridge part numbers

	

 
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maintaining print cartridges
The following tips will help maintain HP print cartridges and ensure consistent 
print quality:
• Keep all print cartridges in their sealed packages until they are 
needed. Print cartridges should be stored at room temperature 
(60–78 degrees F or 15.6–26.6 degrees C).
• If print cartridges have been removed from their sealed packages and 
not used, store the cartridges an HP storage container. Do not allow 
anything to touch the nozzles.
• If the plastic tape has been removed from the print cartridge, do not 
attempt to reattach it. Reattaching the tape will damage the print 
cartridge.
• Once print cartridges are installed in the printer, leave them in the 
print cartridge cradle unless they are being manually cleaned. This 
prevents ink from evaporating or clogging the print cartridges.
Caution! 
Do not unplug the printer until printing is complete, the print 
cartridge cradle returns to the home position on the right side of the 
p r i n t e r ,  a n d  t h e  p r i n t e r  h a s  b e e n  t u r n e d  o f f .  P r i n t  c a r t r i d g e s  d r y  o u t  i f  n o t  
stored in the home position.

	

 
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print cartridge part numbers
When replacing print cartridges for your printer, buy print cartridges with the 
following part numbers:
•Black: HP No. 20 (C6614 Series)
•Tri-color: HP No. 49 (51649 Series)
•Photo: C1816A Series

	

 
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the hp deskjet toolbox 
The HP Deskjet Toolbox contains a number of useful tools to calibrate the 
printer, clean the print cartridges, print a test page, and print a diagnostics 
page.
To open the HP Deskjet Toolbox:
•Click Start > Programs > hp deskjet 656c series > hp deskjet 656c series 
Toolbox.
OR
• Right-click the Printer Settings Taskbar icon and select Open Toolbox.
To find out more about HP Deskjet Toolbox utilities, open the Toolbox, 
point to an option, and click the right mouse button to display the 
What’s 
This?
 dialog box. Click What’s This? for information about the tool 
selected.

	

 
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solve a problem
• printer lights are flashing
• printer is not printing
• printer is too slow
• problems with printouts

	

  
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printer is not printing 
paper does not come out of the printer
Follow these instructions to correct the problem.
check the printer 
Verify the following:
1.The printer is connected to the power source. 
2.The cable connections are secure.
3.The printer is turned on.
4.The media is correctly placed in the In tray.
5.The printer’s top cover is closed.
check the printer lights
1.If the Print Cartridge Status light is blinking, lift the printer cover to verify 
that the print cartridges are properly installed.
For installation instructions, see replacing 
a print cartridge.
2.If the Powe r light is blinking, the printer is in the process of printing. 
3.If the Resume light is blinking, press the Resume button.
reinstall the printer software
See the quick start setup poster for more information. 

	

 
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paper jams
1.Remove the paper from the In and Out trays.
2.Press the Resume button on the front of the printer.
3.Open the printer cover, then remove any paper in the printer.
4.If you are printing labels, verify that a label did not become detached 
from the label sheet while passing through the printer.
5.Close the printer cover, the press the Resume button.
6.Print the document if the paper jam is cleared.

	

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error messages appear when using a USB connection
the error message “there was an error writing to ” 
appears
The printer may not be receiving correct data from the other USB device or 
hub. Connect the printer directly to the USB port on the computer.
printer does not turn on
The printer may have drawn too much power.
1.Disconnect the power cord from the printer.
2.Wait approximately 10 seconds.
3.Reconnect the power cord to the printer.
4.Press the Powe r button to turn on the printer.
See also:
printing
If you continue to have problems, contact HP Customer Care.

	

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