HP Deskjet 460c User Manual

							Managing the printer 41 Tabs Contents
Printer StatusSelected printer
Displays a list of installed printers that are supported by the Toolbox.
Ink level information
Shows estimated ink levels for each cartridge.
Po w e r  S t a t u s
Displays power source (AC or battery) and percentage of battery charge remaining if the battery 
is installed.
Wireless Strength
Shows the signal strength of the wireless connection between the printer and the computer.
Supplies information
Provides access to website where you can order printer supplies and accessories online.
Cartridge information
Shows order numbers for the installed print cartridges.
Preferences
Allows you to set advanced Toolbox settings. You can select which printer error messages 
appear, specify whether you want to be notified by an audio alert when an error occurs, and 
specify the types of error messages that you want to see.
Also, you can turn on myPrintMileage AutoSend, a service that HP provides to help you keep 
track of your device usage to help you forecast and plan the purchase of supplies. See 
myPrintMileage (Windows) for more information.
 
						

							 Chapter 4 - Managing and configuring the printer 42Information Printer Information
myPrintMileage
Provides access to the myPrintMileage website where you can view the printer hardware and 
print cartridge health information. You can also use this service to obtain information about 
accumulated ink and media use. See myPrintMileage (Windows) for more information.
Printer hardware
Displays detailed printer information such as model, firmware version, service ID, and other 
hardware-related information.
Traveling information
Provides information about purchasing print cartridges while traveling.
HP Instant Support
Provides access to the HP Instant Support website for support services and troubleshooting tips. 
See HP Instant Support (Windows) for more information.
Register your printer
Registers your printer online.
How Do I...
Displays help for common printer tasks.
Troubleshooting
Displays step-by-step instructions to help you solve printing problems.
Contact HP
Provides information on how to contact HP.
Printer 
ServicesAlign print cartridges
Aligns the print cartridges. See Aligning the print cartridges for more information.
Clean print cartridges
Cleans the print cartridges. See Cleaning the print cartridges for more information.
Calibrate color
Balances color tints on printed pages. See Calibrating color for more information.
Print a demo page
Sends a demo page to the printer to verify that the printer is connected to the computer correctly 
and is working properly. See Understanding device information pages for more information.
Print settings
Prints a configuration page. See Understanding device information pages for more information.
Bluetooth settings
Configures Bluetooth wireless settings. See Bluetooth wireless connection for more information.
Power settings
Sets the waiting time for the printer to automatically turn off while operating in battery mode.
Wireless profiles
Configures 802.11 wireless settings. See 802.11 wireless connection for more information. Tabs Contents
 
						

							Managing the printer 43
HP Printer Utility (Mac OS)
The HP Printer Utility contains tools to configure print settings, calibrate the printer, clean the print 
cartridges, print configuration and test pages, order supplies online, and find website support information.
To open the HP Printer Utility
1.Double-click the Macintosh HD icon on the desktop.
2.Select Library, and then select Printers.
3.Select hp, select Utilities, and then select HP Printer Selector.
4.Select the printer, and then click Launch Utility.
HP Printer Utility panels
The following options are available on the HP Printer Utility:
Panel Contents
Information 
And SupportSupplies Status
Displays ink levels and information for the print cartridges.
WOW!
Prints a sample page to view the print output quality.
HP Support
Provides access to the HP website where you can register the printer, find support for the printer, 
and find information about returning and recycling used printing supplies.
Clean
Cleans the print cartridges.
Device Information
Prints a configuration page that provides information about the printer.
Travel Info
Provides information about purchasing print cartridges while traveling.
Align
Aligns the print cartridges for best possible print quality.
Test
Prints a test page to help identify printing problems.
Calibrate Color
Adjusts color to correct problems with tint.
Printer SettingsDirect Print Settings
Specifies paper type, size, and print quality for Digital Print Order Format (DPOF) and personal 
digital assistant (PDA) printing.
Power Management
Displays battery charge level and provides setting to turn off the battery after a specified period 
of time.
Network Settings
Configures IP settings for network connectivity.
Bluetooth Settings
Configures Bluetooth settings for wireless printing (only available when a USB cable is 
connected).
 
						

							 Chapter 4 - Managing and configuring the printer 44
HP Deskjet 460 Network Setup Tool (Mac OS)
The HP Deskjet 460 Network Setup Tool allows you to configure network settings for the printer. You can 
configure wireless settings such as network location name and wireless mode, and wired settings such as 
TCP/IP address, router, and subnet mask.
To open the HP Deskjet 460 Network Setup Tool
1.Double-click the Macintosh HD icon on the desktop.
2.Select Library, and then select Printers.
3.Select hp, select Utilities, and then select HP Deskjet 460 Network Setup Tool.
4.Follow the onscreen instructions to configure network settings for the printer.
Toolbox software for PDAs (Pocket PC and Palm OS)
The Toolbox software for PDAs running Pocket PC or Palm OS allows you to view status and maintenance 
information about the printer. You can view ink levels and battery charge level, understand printer lights, 
align the print cartridges, and also configure 802.11 and Bluetooth wireless settings for wireless printing.
See the Toolbox software documentation for more information on using the Toolbox, or visit http://
www.hp.com/support/dj460.
HP Instant Support (Windows)
HP Instant Support is a suite of Web-based troubleshooting tools. HP Instant Support helps you quickly 
identify, diagnose, and resolve printing problems. 
HP Instant Support provides the following information about your device:
Easy access to troubleshooting tips
Provides tips that are customized for your device.
Resolution of specific device errors
Provides immediate access to information that can help you resolve error messages specific to your 
device. 
To see a description of the problem, as well as recommendations for solving or preventing the problem, 
click the link within the message. To see a list of past device errors, click Alerts on the left side of the 
HP Instant Support page.
Notification of device driver and firmware updates
Alerts you when there is a firmware or driver update with a message that appears on the HP Instant 
Support homepage. Click the link within the message to go directly to the download section of the 
HP website.
Obtaining support services
Provides a list of the support services that are available for your device.
Managing ink and media usage (myPrintMileage)
Helps you manage and forecast printer supplies usage. 
 
						

							Managing the printer 45
Self diagnostic testing for your device
Runs a diagnostic test of your device. Select Printer on the Self Help menu on the Instant Support page 
to start diagnosing the devices. HP Instant Support checks the computer, and a list of configured 
devices appears. When you select the device that you want to diagnose, HP Instant Support helps you 
with tasks such as making sure that you have the latest device driver available and gaining access to 
reports about the device status and detailed device-diagnostic information.
If any errors are detected during this process, you are given the option to perform updates to the 
device drivers or to perform detailed diagnostic tests on the device.
HP expert help online (Active Chat)
Personalized help from an HP support expert is available over the Web at any time. Simply submit a 
question or a description of your problem. Your recent device history, system configuration, and any 
actions that you have attempted are automatically forwarded to HP (upon your approval) so that you 
will not need to describe the problem again. An HP support expert will respond online to solve your 
problem through a real-time Web chat. 
Knowledge database
Use the HP knowledge database to quickly find answers to your questions. 
Security and privacy
When you use HP Instant Support, detailed device information, such as the serial number, error 
conditions, and status, is sent to HP. HP respects your privacy and manages this information according to 
the guidelines that are outlined in the HP Online Privacy Statement (http://www.hp.com/country/us/
eng/privacy.htm).
NOTE:To view all of the data that is sent to HP, select Source (for Internet Explorer) or Page Source (for 
Netscape) from the View menu in your Web browser.
To access HP Instant Support
Toolbox (Windows)
Open the Toolbox (see Toolbox (Windows)). Click the Information tab, and then click HP Instant 
Support.
NOTE:Do not bookmark the Web pages that are used to open HP Instant Support. If you bookmark the 
site and connect to it by using the bookmark, the pages will not contain the current information. 
 
						

							 Chapter 4 - Managing and configuring the printer 46
myPrintMileage (Windows)
myPrintMileage is a service that HP provides for tracking your device usage. This service helps you 
forecast device usage and plan the purchase of supplies. It consists of two parts:
myPrintMileage website
myPrintMileage AutoSend, a utility that periodically updates the device usage information on the 
myPrintMileage website
To use myPrintMileage, you must have the following:
Toolbox (Windows) installed
Internet connection
Device connected
NOTE:HP recommends that you enable myPrintMileage to send data for three to six months to allow a 
meaningful amount of data to accumulate on the myPrintMileage website. 
On the myPrintMileage website, you can view a print analysis that includes:
The amount of ink you have used.
Which inks you use the most.
The estimated number of pages you can print with the remaining ink. 
To access myPrintMileage
Toolbox (Windows)
Open the Toolbox (see Toolbox (Windows)). Click the Information tab, click myPrintMileage, and then 
follow the onscreen instructions.
Windows taskbar
Right-click the Toolbox icon in the Windows taskbar, click myPrintM ileage, and then select View my 
print usage.
NOTE:Do not bookmark the Web pages that are used to open myPrintMileage. If you bookmark the site 
and connect to it by using the bookmark, the pages will not contain the current information.
 
						

							Understanding device information pages 47
Understanding device information pages
The device information pages contain detailed printer information, including firmware version number, 
serial number, service ID, print cartridge information, default page settings, and printer media settings.
The wireless configuration page contains 802.11 and Bluetooth connectivity information.
NOTE:The printer must not be processing any print jobs while you print the configuration and diagnostic 
pages.
If you need to call HP, it is useful to print diagnostic and configuration pages before calling.
Printing device information pages from the control panel
You can print the following device information pages from the control panel on the printer, without being 
connected to the printer.
To print a diagnostic page
Hold down  (Power button) and press  (Resume button) 4 times.
To print a configuration page
Hold down  (Power button) and press  (Cancel button) 4 times.
Use the configuration page to view current printer settings, ink supply status, print cartridge health, and to 
troubleshoot printer problems.
To print a wireless configuration page
Hold down  (Cancel button) for more than 2 seconds.
Use the wireless configuration page to view 802.11 information such as 802.11 settings for different 
wireless profiles, and Bluetooth information such as Bluetooth device name.
To print a demo page
Hold down  (Power button) and press  (Resume button) once.
You can print a demo page to verify that you printer is working. However, if you want to verify that the 
printer is connected to the computer correctly, or that the printer software is working correctly, print a test 
page from the General tab in the Printer Properties dialog box (Windows) or the configuration page from 
the Device Information panel in the HP Printer Utility (Mac OS).
 
						

							 Chapter 4 - Managing and configuring the printer 48
Printing device information pages from the software
You can connect to the printer to print the following device information pages from the printer software.
To print a test page from the Toolbox (Windows)
1.Open the Toolbox. See Toolbox (Windows).
2.Click the Printer Services tab.
3.Click Print a Demo Page.
NOTE:If you are using a Pocket PC or Palm OS device, you can use the Toolbox software for PDAs. See 
Toolbox software for PDAs (Pocket PC and Palm OS).
To print a configuration page from the printer driver (Windows)
1.Open the printer driver. See Changing print settings.
2.Click Properties.
3.Click the Services tab.
4.Click Print Configuration Page.
To print a test page from the HP Printer Utility (Mac OS)
1.Open the HP Printer Utility. See HP Printer Utility (Mac OS).
2.On the Test panel, click Print Test Page.
 
						

							Configuring the printer 49
Configuring the printer
This section describes connecting to the printer and sharing the printer with other computers that are on 
the same network.
NOTE:If you are connecting the printer to a computer running Windows XP (64-bit), download the 
printer software from http://www.hp.com/support/dj460
 and install using Add Printer from the Printers 
or Printers and Faxes folder.
NOTE:You must have administrator privileges to install a printer driver in Windows 2000 and later.
Direct connection
Connect the printer directly to your computer with a USB cable. For information about connecting the 
printer wirelessly, see 802.11 wireless connection or Bluetooth wireless connection.
NOTE:If you install the printer software and connect a printer to a computer running Windows, you can 
connect additional printers to the same computer with USB cables without reinstalling the printer software.
Installing the printer software and sharing the printer (Windows)
When setting up the printer, HP recommends that you connect the printer after you install the software 
because the installation program is designed to provide you with the easiest setup experience. 
To install the software before connecting the printer (recommended)
It is recommended to install the Toolbox, which provides status and maintenance information about your 
printer. It also provides access to documentation and online help tools for solving printer problems. If you 
do not install the Toolbox you will not see printer error messages on your computer screen and will not 
have access to the myPrintMileage website. See Toolbox (Windows) for more information.
1.Close any running applications. 
2.Insert the Starter CD into the CD drive. The CD menu runs automatically.
If the CD menu does not start automatically, double-click the Setup icon on the Starter CD.
3.On the CD menu, click Install Printer Driver.
4.Follow the onscreen instructions to complete the software installation.
5.When prompted, turn on the printer and connect the printer to your computer with a USB cable.
The Found New Hardware wizard appears on the computer screen and the printer icon is created in 
the Printers folder.
NOTE:You can also share the printer with other computers using a simple form of networking known as 
locally shared networking. See To share the printer on a local network. 
 
						

							 Chapter 4 - Managing and configuring the printer 50
To connect the printer before the installing software
If you connected the printer to the computer before installing the printer software, the Found New 
Hardware wizard appeared on the computer screen.
NOTE:If you have turned on the printer, do not turn off the printer or unplug the cable from the printer 
while the installation program is running. If you do, the installation program will not finish.
1.In the Found New Hardware dialog box that provides the option for selecting a method to locate the 
driver, select the advanced option and click Next.
NOTE:Do not allow the Found New Hardware wizard to perform an automatic search for the driver.
2.Select the check box for specifying the driver location, and ensure that the other check boxes are clear.
3.Insert the Starter CD into the CD drive. If the CD menu appears, close the CD menu.
4.Browse to locate the root directory on the Starter CD (for example, D:), and then click OK.
5.Click Next, and then follow the onscreen instructions.
6.Click Finish to close the Found New Hardware wizard. 
The wizard automatically starts the installation program (this might take a short while). For 
Windows 98 and Windows Me, you must complete the installation program at this point if you want to 
install a non-English driver.
7.Complete the installation process. 
NOTE:The setup program provides options to install non-driver components such as the Toolbox, which is 
recommended to install. For instructions about installing these components, follow the steps outlined in To  
install the software before connecting the printer (recommended).
You can also share the printer with other computers using a simple form of networking known as locally 
shared networking. See To share the printer on a locally shared network. 
To share the printer on a locally shared network
In a locally shared network, the printer is connected directly to the USB port of one computer (known as 
the server) and is shared by other computers (clients) on the same network. 
NOTE:When sharing a directly connected printer, use the computer with the newest operating system as 
the server. For example, if you have a computer running Windows 2000 and another computer running 
an older version of Windows, use the computer running Windows 2000 as the server.
Use this configuration only in small groups or when usage is low. The computer that is connected to the 
printer is slowed down when many users print to the printer. 
1.From the Windows desktop, click the Start button, point to Settings, and then click Printers or Printers 
and Faxes.
2.Right-click the printer icon, click Properties, and then click the Sharing tab.
3.Click the option to share the printer, and give the printer a share name.
4.If you are sharing the printer with client computers that use other versions of Windows, you can click 
Additional Drivers to install their drivers as a convenience to them. This optional step requires you to 
have the Starter CD in your CD drive.