HP Deskjet 460c User Manual

Troubleshooting installation issues 91
Troubleshooting installation issues
If you had trouble installing the printer, check the following items.
Problems printing an alignment page
Whenever you install a new print cartridge, you should align the print cartridges for the best possible print 
quality. You can discard the alignment page after it is printed. If the printer does not print the page, see 
General troubleshooting tips.
Problems installing software
Check the computer requirements
Make sure the...

 Chapter 5 - Maintaining and troubleshooting 92
Problems setting up 802.11 or Bluetooth wireless 
communication
If you have problems printing using an 802.11 or Bluetooth wireless connection, try the following 
suggestions. For more information on configuring wireless settings, see 802.11 wireless connection and 
Bluetooth wireless connection.
NOTE:To enable 802.11 wireless communication, you must complete the wireless installation by running 
the installer program on the Starter CD. You can set the...

Troubleshooting installation issues 93
Check the wireless settings
Make sure the wireless profile switch on the back of the printer is switched to the correct wireless profile 
you are using. Make sure you are using a profile that was configured during installation. See 802.11 
wireless connection.
If you cannot communicate with the printer after completing the software installation and removing the 
USB cable, then one or more of the following wireless settings might be incorrect:
 Network name...

 Chapter 5 - Maintaining and troubleshooting 94
Check the wireless signal
Wireless communication can be interrupted or unavailable if there is signal interference, distance or 
signal strength problems, or if the printer is not ready for some reason.
Make sure the printer is within range of the 802.11 or Bluetooth sending device. 802.11 printing 
allows wireless printing up to 100 meters (300 feet). Bluetooth printing allows wireless printing up to 
10 meters (30 feet).
If a document doesnt print,...

95
A Printer lights reference
The printer lights indicate printer status and are useful for diagnosing printing problems. This chapter 
provides a list of printer status light combinations, what they indicate, and how to solve the problem.
Printer buttons and lights
1.(Cancel button) – Cancels the current print job. The 
time it takes to cancel depends on the size of the print 
job. Press this button only once to cancel a queued 
print job.
2.(Resume button) – Resumes a print job that is 
waiting or...

 Appendix A - Printer lights reference 96
Printer light patterns
Light description and light pattern Explanation and recommended action
Power light is green. If using AC power: Printer is turned on and idle.
If using battery power: Battery is 41-100% charged and 
printer is turned on and idle.
 No action required.
Power light is amber. Battery is 10-40% charged and printer is turned on and 
idle.
 Plug in the power adapter to begin recharging the 
battery. See Charging and using the battery.
Power...

Printer light patterns 97 Right print cartridge light blinks. The right print cartridge needs attention.
 Reinstall the print cartridge and try to print. If the 
error persists, replace the cartridge. See Replacing 
the print cartridges.
Right and left print cartridge lights blink. Tri-color and right print cartridges need attention.
 Reinstall the print cartridges and try to print. If the 
error persists, replace the cartridges. See Replacing 
the print cartridges.
Left print cartridge light on....

 Appendix A - Printer lights reference 98 Resume light blinks, left and right print cartridge lights on. Media jam or pick motor stall.
 Clear the jammed paper. See Troubleshooting 
installation issues. After clearing the jam, press   
(Resume button) to continue the print job.
If no paper jam exists, press   (Resume button). If 
this does not work, try turning the printer off and 
then on again, and resend the print job.
Resume light blinks, left and right print cartridge lights cycle. Media jam or...

99
B HP supplies and accessories
This chapter provides information on HP supplies and accessories, as well as ordering information.
Ordering printing supplies online
You can order HP supplies and accessories from the HP website. 
Visit hpshopping.com (http://www.hpshopping.com
) for more information.
Accessories
HP Bluetooth wireless printer card C8249A
HP 802.11 wireless printer card C8264A
Lithium-ion rechargeable battery C8263A
Travel holder for black/photo print cartridge C8233A
Carrying case for...

 Appendix B - HP supplies and accessories 100
Supplies
NOTE:The availability of printer supplies varies by country/region.
Print cartridges
HP media
Plain papers
HP black print cartridge (11 ml)
HP tri-color print cartridge (14 ml)
HP tri-color print cartridge (7 ml)
HP photo print cartridge
HP gray photo print cartridge
Media Size Quantity Availability Part number
HP Bright White PaperA4
210 by 297 mm
(8.27 by 11.69 inches)500 sheets Europe C1825A
HP Bright White PaperA4
210 by 297 mm
(8.27 by 11.69...