HP Deskjet 460c User Manual

Maintaining the printer 71
To clean print cartridges manually
Poor contact between the print cartridges and the print cartridge cradles can also affect the quality of the 
printout. When this occurs, try cleaning the electrical contacts on the print cartridges and print cartridge 
cradles.
1.Remove the print cartridge from the printer. (See Replacing the print cartridges.)
2.Clean the electrical contacts on the print cartridge cradle with a dry cotton swab.
3.Carefully clean the electrical contacts on...

 Chapter 5 - Maintaining and troubleshooting 72
Replacing the print cartridges
You can check the ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), and the Toolbox 
software for PDAs (Pocket PC and Palm OS). For information about using these tools, see Overview of 
printer management tasks.
After removing a print cartridge from its package, install it right away.
CAUTION:HP recognizes customer’s choice, but cannot guarantee the quality or reliability of non-
HP print cartridges....

Maintaining the printer 73
2.With the printer turned on, open the front access cover. Wait for the carriage to stop moving. This 
should take only a few seconds.
CAUTION:Only remove or install print cartridges when the print cartridge carriage stops moving.
3.
.Lift the print cartridge latch open and gently remove the print cartridge from its cradle compartment.
4.Insert the new print cartridge into its cradle compartment at the same angle at which you removed the 
old print cartridge. Check the number...

 Chapter 5 - Maintaining and troubleshooting 74
5.Close the print cartridge latch. If the cartridge is inserted correctly, closing the latch gently pushes the 
cartridge into its cradle compartment. Press the latch to make sure it is seated flat on the cartridge.
6.Close the front access cover.
7.Wait for the carriage to complete the print cartridge initialization routine and return to the home 
position at the left side of the printer before using the printer.
NOTE:Do not open the front access cover...

Maintaining the printer 75
Printing with a single print cartridge
If one of the print cartridges runs out of ink before you can replace it, you can still print with a single print 
cartridge.
NOTE:Printing with one print cartridge might be slower and the print quality might be affected. It is 
recommended to print with both print cartridges. For borderless printing, the tri-color print cartridge must 
be installed.
Calibrating color
If you are not satisfied with the appearance of the colors, you can...

 Chapter 5 - Maintaining and troubleshooting 76
Replacing the ink service module
The replaceable ink service module holds waste ink from the black print cartridge. When it is almost full, 
the printer lights will prompt you to replace it. See Printer light patterns.
When the ink service module is full, the printer will stop printing. If you have a new ink service module, 
install it immediately by following the instructions that come with it.
Otherwise, visit http://www.hp.com/support/dj460
 or see...

Troubleshooting tips and resources 77
Troubleshooting tips and resources
Use the following sections to resolve printing problems:
For printing problems, see Resolving printing problems.
For paper jam and paper-feed problems, see Resolving paper-feed problems.
For installation problems, see Troubleshooting installation issues.
If these sections do not resolve the problem, see General troubleshooting tips and check the items in that 
section. If your problem is still not resolved, see Support and...

 Chapter 5 - Maintaining and troubleshooting 78
You are not running too many programs when performing a print job. Close programs that you are not 
using or restart the computer before attempting the print job again.
Any necessary software, such as Printboy for Palm OS users, is installed in the host device if using a 
Bluetooth connection. Make sure your Bluetooth settings are correct. See Bluetooth wireless connection.
Your wireless network settings are correct if using an 802.11 connection. See...

Resolving printing problems 79
Resolving printing problems
This section provides solutions to common printing problems.
Printer shuts down unexpectedly
Check the power and power connections
Make sure the printer is connected firmly to a functioning alternating current (AC) power outlet. See Printer 
specifications for voltage requirements.
All printer lights are blinking
A non-recoverable error has occurred
Turn the printer off and turn it back on. If the printer does not turn off or on, unplug the power...

 Chapter 5 - Maintaining and troubleshooting 80
Printer does not accept print cartridge
Check the print cartridge
Remove the print cartridge and make sure the protective tape has been removed completely from the print 
cartridge. See Cleaning the print cartridges.
Clean the print cartridge
Complete the print cartridge cleaning procedure. See Cleaning the print cartridges.
Turn off the printer after removing the print cartridge
After removing the print cartridge, turn off the printer, and then turn on the...