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HP DeskJet 3070A User Manual

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Page 41

a. Open cleanout door.
b . Remove jammed paper.
c . Close the cleanout door. Gently push the door towards the printer until both latches snap into place.
3. If the paper cannot be reached by opening the cartridge access door, close the cartridge access door.
a. Remove all paper or media from the paper tray.
b . Rotate printer until it  rests on its left side.
c . Slide out the paper tray, then remove jammed paper from inside the printer.
d . Slide paper tray back into place.
e . Rotate printer so it...

Page 42

3.Verify that the product is not paused or offline.
To verify that the product is not paused or offline
a. Depending upon your operating system, do one of the following:
• Windows 7 : From the Windows  Start menu, click  Devices and Printers .
• Windows Vista : From the Windows  Start menu, click  Control Panel , and then click  Printers.
• Windows XP : From the Windows  Start menu, click  Control Panel , and then click  Printers and
Faxes .
b . Either double-click the icon for your product or...

Page 43

• Double-click Services, and then select  Print Spooler.
• Right-click  Print Spooler, and click Restart to restart the service.
b . Make sure the correct  product is set as the default printer.
The default printer has a check mark in a black or green circle next to it.
c . If the wrong product is set as the default prin ter, right-click the correct product and select Set as Default
Printer .
d . Try using your product again.
6. Restart the computer.
7. Clear the print queue.
To clear the print queue
a....

Page 44

Clean the cartridges automatically.
1.From the home screen, which displays  Copy, Scan , and  Quick Forms , press the Setup button.
NOTE: If you do not see the home screen, press the  Back button until you can see it.
2.Select  Clean Printhead  from the Tools menu.
3. Follow the onscreen  instructions.
To maintain the cartridges, use the printers Auto  Power-Off feature to manage the printers power use.
For more information, see  Auto Power-Off on page 8
Printer failure
Resolve printer failure.
▲If you...

Page 45

4.Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the ink
cartridge. The electrical contacts are four small rectangl es of copper or gold-colored metal on the bottom of the
ink cartridge.
5. Wipe only the contacts with a dry swab or lint-free cloth.
CAUTION: Be careful to touch only the contacts, and do not smear any of the ink or other debris elsewhere
on the cartridge.
6. On the inside of the product, locate the contacts in the pr inthead. The...

Page 46

and install the SETUP cartridges to complete printer setup. After printer setup is complete, the printer can use regular
cartridges.
WARNING! You must replace the orange caps on the regular cartridges you remove, or they will quickly dry
out. Some ink will still evaporate, but less than if the cartridges are uncapped. You can use the orange caps
from the SETUP cartri dges if necessary.
 Please contact HP support for help  .
Cartridge Supply Upgrade
Try to get the printer to recognize the supply upgrade...

Page 47

Networking
•Learn how to find your ne twork security settings. Click here to go online for more information.
• Learn about the Network Diagnostic Utility and other troubleshooting tips. 
Click here to go online for more
information.
• Learn how to change from a USB to wireless connection. 
Click here to go online for more information.
• Learn how to work with your firewall and anti-virus programs during printer setup. 
Click here to go online for
more information.
HP support
•Register the product
•...

Page 48

Placing a call
Call HP support while you are in front of the computer and the product. Be prepared to provide the following
information:
•Product name (HP Deskjet 3070 B611 All-in-One series)
• Model number (located inside the cartridge door)
•Serial number (located on the back or bottom of the product)
• Messages that appear when the situation occurs
• Answers to these questions:
◦Has this situation happened before?
◦ Can you re-create it?
◦ Did you add any new hardware or software to your computer at...

Page 49

10 Technical information
The technical specifications and international regulatory information for the HP All-in-One are provided in this
section.
For additional specifications, see the printed documentation that came with the HP All-in-One.
This section contains  the following topics:
•
Notice
•
Cartridge chip information
•
Specifications
•
Environmental product stewardship program
•
Regulatory notices
Notice
Cartridge chip information
The HP cartridges used with this product contain a memory chip that...

Page 50

To disable the usage information function
1.From the printer display home screen press the  Setup button.
NOTE: The home screen displays  Copy, Scan , and  Quick Forms . If you do not see these options press
the  Back  button until you do.
2.From the  Setup menu, select  Tools.
3. From the  Tools menu, select  Cartridge Chip Info . You can choose to disable or enable the usage information
function
NOTE: You can continue to use the cartridge in the HP product if you turn off the memory chips ability to...
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