HP DesignJet Z6100 PS A0 User Manual

●Clean LM-LC
● Clean PK-LG
● Clean MK-C
● Purge ink
Cleaning all of the printheads take s about 5 minutes. Cleaning any tw o printheads takes about 3 minutes.
Purging the ink takes about 5 minutes.
NOTE: Cleaning all printheads uses more  ink than cleaning a single pair.
NOTE:HP recommends that you purge the ink from th e printheads before printing a job if the
printer has been turned off for more than six week s or if you are experiencing inconsistent colors
from print to print after long storage...

3. Remove and reinsert all of the printheads. See Remove a printhead on page 61 and Insert a
printhead on page 64
. This starts the printhead alignment process.
NOTE: Make sure the printer window is  closed during printhead alignment.
4. The process takes about 6 minutes. Wait until th
e front panel shows that the process is complete
before using the printer.
NOTE: A calibration image is printed during th e printhead alignment process. The front
panel shows if there were any errors in the process.
Image...

Scan errors during alignment
If the alignment process fails, a Scanning problems message appears on the front panel. This indicates
that the alignment was not completed successfully.  Therefore, the printheads are not aligned and the
alignment should be repeated before printing. Th e problem might be because of one of the following
scenarios:
● The type of paper used in the printhead alignment
 process was not acceptable. Repeat the alignment
process using one of the  recommended paper types.
● The...

14Troubleshoot other issues
● The printer is not printing
● The software program slows down or stalls while generating the print job
● The printer seems slow
● Communication failures betw
een computer and printer
● Cannot access the Em
bedded Web Server
● “Out-of-memory” error message
● AutoCAD 2000 memory allocation error
● The platen rollers squeak
● Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
● No output from Microsoft Visio 2003
● Print job canceled and purged when...

The printer is not printing
Possible reasons why a file you have sent from your computer is not printing when expected, include the
following:
●A problem with the electrical power might exist. If the printer is not performing and the front panel
does not respond, verify that the power cable is co
rrectly connected and that the electrical socket is
functioning.
● An unusual electromagnetic phenomena may exist, su
ch as strong electromagnetic fields or severe
electrical disturbances. Such occurrences can...

●Did you set the drying time to  Extended? Try changing the drying time to  Optimal. See Change
the drying time on page 49.
● Are the printheads in good condition? Printing time
 might increase when a printhead needs cleaning.
Check the printhead status on the front panel or  through the Embedded Web Server. Clean or replace
printheads if necessary.
● Do your image contain high-density, black fills? Pr
inting time might increase for images containing
high-density, black fills.
Communication failures...

5. Select View Information .
6 . The information should read:  IP enabled: Yes. If it does not, you migh t need to use a different
connection.
If you still cannot access the Embedded  Web Server, turn the printer off with the  Power button on the front
panel and then turn it on again.
If you experience very slow progress while trying to access the Embedded Web Server, the problem could
be that you are using a proxy server. Try bypassing  the proxy server and accessing the Embedded Web
Server directly.
●...

2. Open the printer window.
3
. Locate the small holes in the pl
aten near some of the rollers.
4. Put three drops of oil into each hole in the platen.
NOTE:
Be careful not to spill oil onto the platen.
176 Chapter  14   Troubleshoot other issues
Troubleshoot other
 

5. If oil spills onto the platen, wipe the platen cl
ean by using the cloth that was supplied with the
maintenance kit.
6 . Lower the printer window.
Cannot access HP Easy Printer Care (Windows) or HP
Printer Utility (Mac OS)
If you have not done so
 already, please read HP Easy Printer Care (Windows) or HP Printer Utility (Mac
OS) setup options on page 25.
NOTE:Because Windows XP Professional x64 Edition does  not support HP Easy Printer Care, it
cannot be installed on computers that  are running that...

To avoid these problems, you can scale down the image in Visio (to a size less than 129 inches) and then
scale up the image in the driver. Resize the image  in Visio and then in the Windows driver, click the
Features  tab and then select the Resizing options.
Print job canceled and purged when held for
preview
The printer can store up to 64 pages for preview. If  the job that you selected for preview contains more
t ha n 64  pag e s,  the j o b w i l l b e c ance l ed and purged without notification when...