HP DesignJet Z6100 PS A0 User Manual
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HP Designjet Z6100 Printer series Using your printer
HP Designjet Z6100 Printer series Using your printer
Legal notices © Copyright 2006, Hewlett-Packard Development Company, L.P. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing contained in other sections different from the express warranty should be construed as constituting an additional warranty. HP shall not be liable for technical and editorial errors or omissions contained herein. Adobe®, Acrobat®, Adobe Photoshop®, and PostScript® are trademarks of Adobe Systems Incorporated. Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. PANTONE®* is *Pantone, Inc.s check- standard trademark for color.
Table of contents 1 Introduction Safety precautions ............................................................................................................ ........ 2 Using this guide .............................................................................................................. ......... 2 Introduction .............................................................................................................. 2 Use and maintenance ................................................................................................ 2 Troubleshooting ........................................................................................................ 3 Support and specifications ......................................................................................... 3 Appendices .............................................................................................................. 3 Glossary .................................................................................................................. 3 Index ....................................................................................................................... 3 Warnings and Cautions ............................................................................................. 3 The printers main features ................................................................................................... ..... 4 The printers main components ................................................................................................. .. 4 Front view 42–in printer ............................................................................................. 5 Rear view 42–in printer ............................................................................................. 6 Front view 60–in printer ............................................................................................. 6 Rear view 60–in printer ............................................................................................. 7 Take-up reel motor ..................................................................................................... 7 The front panel ......................................................................................................... 8 Printer software ......................................................................................................... 9 The Embedded Web Servers main components ........... .............................................................. 10 Main tab ................................................................................................................ 10 Setup tab ............................................................................................................... 10 Support tab ............................................................................................................ 10 The drivers main features .................................................................................................... ... 11 The HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS) main features ....................... 11 2 Connectivity and software instructions Install the driver ............................................................................................................ ......... 13 Choose which connection method to use ................................................................................... 13 Connect to a network (Windows) ............................................................................................. 13 Connect directly to a computer (Windows) ................................................................................ 14 Uninstall the printer software (Windows) ................................................................................... 15 Connect to a network (Mac OS) ............................................................................................... 1 5 Bonjour or Rendezvous connection ............................................................................ 15 TCP/IP connection ................................................................................................... 16 Connect directly to a computer (Mac OS) ................................................................................. 17 Share the printer ..................................................................................................... 18 Uninstall the printer software (Mac OS) ..................................................................................... 1 9 3 Basic setup options Printer setup options ......................................................................................................... ...... 21 iii
Turn the printer on and off ........................................................................................ 21 Restart the printer .................................................................................................... 22 Change the language of the front panel ..................................................................... 22 Request e-mail notification of specific error conditions .................................................. 23 Change the sleep mode setting ................................................................................. 23 Turn off the buzzer .................................................................................................. 23 Change the front panel display contrast ..................................................................... 23 Change the units of measurement .............................................................................. 23 Embedded Web Server setup options ....................................................................................... 23 Access the Embedded Web Server ............................................................................ 23 Password-protect the Embedded Web Server .............................................................. 24 Change the language of the Embedded Web Server ................................................... 24 HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) setup options ................................ 25 Change the language of the HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ....................................................................................................................... 25 4 Handle the paper Overview ...................................................................................................................... ........ 27 Use paper .............................................................................................................. 27 Drying time ............................................................................................................ 28 Supported paper types ............................................................................................ 28 Load a roll onto the spindle .................................................................................................. ... 30 Load a roll into the printer .................................................................................................. ..... 32 Unload a roll from the printer ................................................................................................ .. 36 The normal procedure (roll attached to spindle) ........................................................... 37 Roll is detached from spindle .................................................................................... 37 No paper visible ..................................................................................................... 37 Use the take-up reel .......................................................................................................... ...... 38 Load a roll onto the take-up reel ................................................................................ 38 Unload a roll from the take-up reel ............................................................................ 43 View information about the paper ............................................................................................ 4 5 Perform paper advance calibration .......................................................................................... 46 Overview of the paper advance procedure ................................................................ 46 Return to the default calibration ................................................................................. 47 Download paper profiles ....................................................................................................... . 47 Use non-HP paper .............................................................................................................. .... 47 Cancel the drying time ........................................................................................................ .... 48 Change the drying time ........................................................................................................ .. 49 Printing paper info ........................................................................................................... ...... 49 Store the paper ............................................................................................................... ....... 49 Order paper ................................................................................................................... ....... 49 Non-recommended paper types ................................................................................ 55 5 Handle the ink system Ink system components ......................................................................................................... ... 57 Ink cartridges .......................................................................................................... 57 Printheads .............................................................................................................. 57 Maintenance cartridge ............................................................................................. 58 Ink system tips ............................................................................................................... ........ 58 Work with ink system components ............................................................................................ 59 Remove an ink cartridge .......................................................................................... 59 Insert an ink cartridge .............................................................................................. 61 Remove a printhead ................................................................................................ 61 iv
Insert a printhead .................................................................................................... 64 Clean (recover) the printheads .................................................................................. 66 Clean the electrical connections on a printhead .......................................................... 67 Align the printheads ................................................................................................ 71 Use the Printhead status plot ..................................................................................... 71 Remove the maintenance cartridge ............................................................................ 73 Insert the maintenance cartridge ............................................................................... 75 Check the status of the ink system .............................................................................. 76 Check the status of the ink cartridges ......................................................................... 76 Check the status of a printhead ................................................................................. 77 Check printer usage statistics .................................................................................... 77 Order ink supplies ............................................................................................................ ...... 78 6 Print options Select print quality .......................................................................................................... ........ 80 Use the Embedded Web Server ................................................................................ 80 Use a driver ........................................................................................................... 80 Use the front panel .................................................................................................. 80 Select page size .............................................................................................................. ...... 80 Custom page sizes .................................................................................................. 81 Use the Embedded Web Server ................................................................................ 81 Use a driver ........................................................................................................... 81 Use the front panel .................................................................................................. 82 Adjust margins and layout options ...................... ..................................................................... 8 2 Use the Embedded Web Server ................................................................................ 83 Use a driver ........................................................................................................... 83 Use the front panel .................................................................................................. 83 Resize a print ................................................................................................................ ........ 83 Use the Embedded Web Server ................................................................................ 84 Use a driver ........................................................................................................... 84 Use the front panel .................................................................................................. 84 Print crop lines .............................................................................................................. ......... 84 Use the Embedded Web Server ................................................................................ 85 Use a driver ........................................................................................................... 85 Use the front panel .................................................................................................. 85 Rotate an image ............................................................................................................... ..... 85 Use the Embedded Web Server ................................................................................ 86 Use a driver ........................................................................................................... 86 Use the front panel .................................................................................................. 86 Autorotate .............................................................................................................. 87 Print a mirror image .......................................................................................................... ..... 87 Use the Embedded Web Server ................................................................................ 87 Select image orientation ...................................................................................................... ... 87 Use the Embedded Web Server ................................................................................ 87 Use a driver ........................................................................................................... 87 Remove the top and bottom blank areas ................................................................................... 87 Use the Embedded Web Server ................................................................................ 88 Use a driver ........................................................................................................... 88 Enter an account ID ........................................................................................................... ..... 88 Use the Embedded Web Server ................................................................................ 88 Use a driver ........................................................................................................... 88 Select color emulation mode ................................................................................................... . 88 Use the Embedded Web Server ................................................................................ 88 Use a driver ........................................................................................................... 89 v
Use the front panel .................................................................................................. 89 Change the treatment of overlapp ing lines ................................................................................ 89 Use the front panel .................................................................................................. 89 Print with shortcuts .......................................................................................................... ........ 89 Hold for preview .............................................................................................................. ...... 90 Use the Embedded Web Server ................................................................................ 90 Use a driver ........................................................................................................... 91 Configure for high-quality printing ............................ ................................................................ 91 Use the Embedded Web Server ................................................................................ 91 Use a driver ........................................................................................................... 91 Use the front panel .................................................................................................. 91 Additional tips ........................................................................................................ 92 Print in grayscale ............................................................................................................ ....... 93 Use the Embedded Web Server ................................................................................ 93 Use a driver ........................................................................................................... 93 Print a draft ................................................................................................................. .......... 94 Use the Embedded Web Server ................................................................................ 94 Use a driver ........................................................................................................... 94 Use the front panel .................................................................................................. 94 Manage print jobs ............................................................................................................. .... 94 Submit a job ........................................................................................................... 94 Save a job ............................................................................................................. 95 Reprint an old job ................................................................................................... 96 Cancel a job .......................................................................................................... 96 Manage the print queue ........................................................................................... 96 Nest jobs to save paper ........................................................................................... 98 Check ink and paper usage for a job ...................................................................... 101 Request the printers internal prints ..... .................................................................................... 101 Use paper economically ....................................................................................................... 102 Use ink economically .......................................................................................................... .. 102 Change the graphic language setting ..................................................................................... 102 Use the front panel ................................................................................................ 103 Use the HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ....................... 103 7 Color management What is color? ................................................................................................................ ..... 105 The problem: color in the computer world ............................................................................... 105 The solution: color management ............................................................................................. 10 7 Color and your printer ........................................................................................................ .. 108 HP Embedded Spectrophotometer ........................................................................... 108 A summary of the color-management process .......................................................................... 109 Color calibration ............................................................................................................. ..... 110 Color profiling ............................................................................................................... ...... 111 Create your own profile ......................................................................................... 111 Use a third-party profile ......................................................................................... 112 Profile your monitor ............................................................................................... 113 HP Advanced Profiling Solution ............................................................................... 113 Color-management options .................................................................................................... 1 14 Color adjustment options ...................................................................................................... 114 Perform black point compensation .......................................................................................... 115 Set the rendering intent ...................................................................................................... ... 116 HP Professional PANTONE* Emulation ................................................................................... 116 Color emulation modes ......................................................................................................... 118 CMYK color emulation ........................................................................................... 119 vi
RGB color emulation .............................................................................................. 120 8 Practical printing examples Overview ...................................................................................................................... ...... 123 Resize an image by using Adobe Photoshop (HP–GL /2 and PostScript driver) ............................. 123 Application settings ............................................................................................... 123 Print a color photo (Photoshop CS2 v9.0, Win) ....................................................................... 126 Print a draft for revision with the corr ect scale .......................................................................... 12 7 Using Adobe Acrobat ............................................................................................ 127 Reprint a job with consistent colors ......................................................................................... 130 Scenario 1 ........................................................................................................... 130 Scenario 2 ........................................................................................................... 131 Use ESRI ArcGIS 9 to print a map .......................................................................................... 131 Use the Windows printer engine ............................................................................. 131 Use the ArcPress printer engine ........................ ....................................................... 133 9 Maintain the printer Clean the exterior of the printer ............................................................................................. 136 Clean the platen .............................................................................................................. .... 136 Clean the paper-advance sensor window ................................................................................ 138 Lubricate the printhead carriage ............................................................................................ 139 Maintain the ink cartridges ................................................................................................... . 139 Perform preventive maintenance ............................................................................................ 139 Move or store the printer ..................................................................................................... .. 140 Update the printer firmware .................................................................................................. 141 Change the ink absorber ...................................................................................................... 142 Remove the ink absorber ........................................................................................ 142 Insert the ink absorber ........................................................................................... 144 Secure disk erase ............................................................................................................. .... 145 10 Accessories Order accessories ............................................................................................................. ... 147 11 Troubleshoot print-quality issues General advice ................................................................................................................ .... 149 The Embedded Web Server Print Quality Troubleshooting wizard .............................................. 149 Lines are too thick, too thin, or missing ................................................................................... 1 50 Lines appear stepped or jagged ............................................................................................ 150 Parts of lines or text are missing ............................................................................................ . 151 Lines are printed double or in the wrong colors ...... .................................................................. 152 Lines are blurred (ink bleeds from lines) .................................................................................. 15 2 Lines are slightly warped ..................................................................................................... .. 153 Dark or light horizontal lines across the image (banding) .......................................................... 153 The image is grainy ........................................................................................................... ... 154 The image has a metallic hue (bronzing) ..................... ............................................................ 154 The printed output is not flat ................................................................................................ .. 155 The print smudges when touched ........................................................................................... 155 Ink marks appear on the paper .............................................................................................. 15 5 Smears on the front of coated paper ............. ........................................................... 155 Smears or scratches on the front of glossy paper ....................................................... 156 Ink marks on the back of the paper ......................................................................... 156 Defects near the top of a print ............................................................................................... 156 vii
Colors are inaccurate ........................................................................................................... 157 PANTONE* colors are inaccurate ........................................................................... 157 Colors between different HP Design jets do not match ................................................ 157 The output is completely blank ............................................................................................... 159 The output contains only a partial print ................................................................................... 15 9 The image is clipped .......................................................................................................... .. 160 The image is in one portion of the printing area ............ ........................................................... 160 The image is unexpectedly rotated ......................................................................................... 160 The print is a mirror image of the original ...................................................................... ......... 161 The print is distorted or unintelligible ...................................................................................... 161 One image overlays another on the sa me print ........................................................................ 161 Pen settings seem to have no effect ......................................................................................... 1 61 The image has a wood-grain appearance (aeroworms) ............................................................ 161 12 Troubleshoot paper issues The paper cannot be loaded successfully ................................................................................ 163 The paper has jammed ......................................................................................................... 163 Check the printhead path ....................................................................................... 163 Check the paper path ............................................................................................ 165 Prints do not stack correctly in the bin .............. ....................................................................... 165 Automatic paper-cutter does not function ................................................................................. 165 Take-up reel paper jammed ................................................................................................... 1 65 Take-up reel does not wind .................................................................................................... 165 13 Troubleshoot ink-system issues Cannot insert an ink cartridge ............................................................................................... 168 Cannot insert a printhead ..................................................................................................... . 168 Cannot insert the maintenance cartridge ................................................................................. 168 Front panel recommends reseating or replacing a printhea d ...................................................... 168 Clean the printheads .......................................................................................................... .. 168 Align the printheads .......................................................................................................... ... 169 Reinsert printheads procedure .......................... ....................................................... 169 Image Quality Maintenance menu procedure ........................................................... 170 Scan errors during alignment ............................ ...................................................... 171 14 Troubleshoot other issues The printer is not printing ................................................................................................... ... 173 The software program slows down or stalls while generating the print job ................................... 173 The printer seems slow ........................................................................................................ .. 173 Communication failures between computer and printer ............................................................. 174 Cannot access the Embedded Web Server .............................................................................. 174 “Out-of-memory” error message ............................................................................................. 175 AutoCAD 2000 memory allocation error ................................................................................ 175 The platen rollers squeak ..................................................................................................... .. 175 Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ............................ 177 No output from Microsoft Visio 2003 ..................................................................................... 177 Print job canceled and purged when held for preview .............................................................. 178 15 Front-panel error messages 16 Get help Introduction .................................................................................................................. ....... 183 viii