HP DesignJet Z6100 PS A0 User Manual

6. In the HP-GL/2 driver for the HP Designjet Z6100, click the  Color tab, and select Printer
Emulation  from the list of color management options. Then select the HP Designjet 5500 from the
list of emulated printers.
7 . In the HP-GL/2 driver for the HP Designjet 5500, click the  Options tab, and then select  Manual
Color  > Color Control  > Match Screen . Also click the Paper Size  tab, and then select Paper
Type .
Print the same HP-GL/2 file
The situation describes how to produce an HP-GL/2 file...

The image is clipped
Clipping normally indicates a discrepancy between the actual printable area on the loaded paper and
the printable area as described by your software.  You can often identify this kind of problem before
printing by previewing your print. See 
Hold for preview on page 90.
● Check the actual printable area for the paper size that you have loaded.
printable area = paper size – margins
● Check what your software understands to be the prin
table area (which it might cite as printing area...

The print is a mirror image of the original
On the front panel, select the  icon, and then select Printing preferences >  Paper options >
Enable mirror image . Verify that the setting is what you wanted.
The print is distorted or unintelligible
●The interface cable that is connecting your printe
r to your network (or to your computer) might be
faulty. Try another cable.
● On the front panel, select the 
 icon, and then select  Printing preferences  > Select graphics
languag. If the language setting is...

12Troubleshoot paper issues
● The paper cannot be loaded successfully
● The paper has jammed
● Prints do not stack 
correctly in the bin
● Automatic paper-cutte
r does not function
● Take-up reel paper jammed
● Take-up reel does not wind
162 Chapter  12   Troubleshoot paper issues
Troubleshoot paper
 

The paper cannot be loaded successfully
Here are a few things to check if you cannot successfully load the paper.
● The paper might be loaded at an angle (skewed or mi
slocated). Make sure that the right edge of the
paper is aligned with the half-circle on the right- hand side of the platen, and that the leading edge
of the paper is aligned with the metal bar in the platen.
● The paper might be crumpled or warped, or have irregular edges.
● If the paper jams in the paper path to the platen, the leading...

2. Open the printer window.
3
. Try to move the printhead carriage out of the way.
4
. Lift the paper-load lever as far up as it will go.
5
. Carefully remove any of the jammed
 paper that you can lift up and out from the top of the printer.
6. Carefully pull the remainder of the roll down and out of the printer.
7 . Turn on the printer.
164 Chapter  12   Troubleshoot paper issues
Troubleshoot paper
 

8. Reload the roll. See Load a roll into the printer on page 32
.
9 . If some paper continues to cause an obstruction with
in the printer, it can often be cleared by loading
a rigid paper type into the printer.
10 .If you find that you have print-
quality problems after a jam, tr y realigning the printheads. See 
Align
the printheads on page 71.
Check the paper path
● This problem can occur when a roll has finished an
d the end of the roll is stuck to the cardboard
core. If this has happened, cut the end...

Take-up reel LED
statusIssuePrint job
interrupted?Possible causePossible solution
bin if you are using the
HP Designjet Z6100
42–in Printer, or any
objects. See the
following graphic.
Make sure that the
collection bin is placed
behind the foot brace.
Also ensure that the
take-up reel power
switch is in the On
position.
Blinking slowlyTake-up reel is not
windingNoThe sensor cables are
loose or unplugged.Ensure that the sensor
cables are correctly
secured.
Solid redTake-up reel is not
windingNoThere is too...

13Troubleshoot ink-system issues
● Cannot insert an ink cartridge
● Cannot insert a printhead
● Cannot insert the maintenance cartridge
● Front panel recommends reseating or replacing a printhead
● Clean the printheads
● Align the printheads
167
Troubleshoot ink
 

Cannot insert an ink cartridge
1. Verify that you have 
the correct type of cartridge (model number).
2 . Verify that the colored label on the cartridge 
is the same color as the label on the slot.
3 . Verify that the cartridge is correc
tly oriented, the arrow on the front of the ink cartridge should face
upwards.
CAUTION: Never clean inside the ink cartridge slots.
Cannot insert a printhead
1. Verify that you have the correct 
type of printhead (model number).
2 . Verify that you have removed the...