HP DesignJet Z3100ps GP 24 User Manual
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●Brazil: 0800 157 751, local 55 11 3747 7799 ●Canada: 1 800 HP INVENT ●Caribbean: 1 800 711 2884 ●Central America: 1 800 711 2884 ●Chile: 800 HP INVENT, 123 800 360 999 ●China: 800 810 59 59, 10 6564 59 59 ●Colombia: 01 8000 51 HP INVENT, local 571 606 9191 ●Czech Republic: 420 261 307 310 ●Denmark: 70 11 77 00 ●Ecuador: 999 119, 1 800 225 528 ●Egypt: 202 532 5222 ●Finland: 0203 53232 ●France: 08 26 10 49 49 ●Germany: 0180 52 58 143 ●Greece: 210 6073603, 801 11 22 55 47 ●Guadaloupe: 0800 99 00 11, 877 219 8791 ●Guatemala: 1 800 999 5105, 1 800 711 2884 ●Hong Kong: 852 3002 8555 ●Hungary: 06 1 382 1111 ●India: 1 600 112 267 ●Indonesia: 350 3408 ●Ireland: 1 890 946500 ●Israel: 09 830 4848 ●Italy: 02 3859 1212 ●Jamaica: 0 800 711 2884 ●Japan: software 0120 014121, hardware 0120 742594 ●Korea: 82 1588 3003 ●Luxembourg: 27 303 303 ●Malaysia: 1 800 80 5405 ●Martinique: 0 800 99 00, 877 219 8671 ●Mexico: 01 800 472 6684, local 5258 9922 ●Middle East: 4 366 2020 ●Morocco: 2240 4747 ●Netherlands: 0900 1170 000 ENWWContact HP Support 201 HP Customer Care
●New Zealand: 09 365 9805 ●Norway: 800 62 800 ●Paraguay: 00 811 800, 800 711 2884 ●Panama: 001 800 711 2884 ●Peru: 0 800 10111 ●Philippines: 632 888 6100 ●Poland: 22 566 6000 ●Portugal: 213 164 164 ●Puerto Rico: 1 800 652 6672 ●RSA: 27 11 258 9301, local 086 000 1030 ●Romania: 40 21 315 4442 ●Russia: 095 797 3520, 812 3467 997 ●Saudi Arabia: 6272 5300 ●Slovakia: 2 50222444 ●South Africa: 0800 001 030 ●Spain: 902 010 333 ●Sweden: 077 130 30 00 ●Switzerland: 0848 80 20 20 ●Taiwan: 886 2 872 28000 ●Thailand: 0 2353 9000 ●Tunisia: 71 89 12 22 ●Turkey: 216 444 71 71 ●UAE: 800 4520, 04 366 2020 ●Ukraine: 44 4903520 ●United Kingdom: 0870 842 2339 ●United States: 1 800 HP INVENT ●Uruguay: 54 11 4708 1600 ●Venezuela: 0 800 HP INVENT, local 58 212 278 8000 ●Vietnam: 84 8 823 45 30 ●West Africa (French): 351 213 17 63 80 202 Chapter 17 HP Customer Care ENWW HP Customer Care
18 Printer specifications ●Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Ecological specifications ● Environmental specifications ● Acoustic specifications ENWW203 Printer specifications
Functional specifications Table 18-1 HP 70 ink supplies PrintheadsTwo inks in each printhead: gloss enhancer and gray, blue and green, magenta and yellow, light magenta and light cyan, photo black and light gray, and matte black and red Ink cartridges Cartridges containing 130 ml of ink: gloss enhancer, gray, blue, green, magenta, yellow, light magenta, light cyan, photo black, light gray, matte black, and red Table 18-2 Paper sizes MinimumMaximum Roll Width18 inches (460 mm)24-inch printer: 24 inches (609 mm) 44-inch printer: 44 inches (1118 mm) Roll Length300 feet (91.4 m) Sheet Width8.3 inches (210 mm, A4 Portrait)24-inch printer: 24 inches (609 mm) 44-inch printer: 44 inches (1118 mm) Sheet Length11 inches (279 mm, Letter Portrait)24-inch printer: 36 inches (915 mm) 44-inch printer: 66 inches (1676 mm) Paper thickness 0.0315 inches (0.8 mm) Table 18-3 Printing resolutions Print- qualityMaximum detailExtra passesRendering Resolution (dpi)Printing Resolution (dpi) BestOn On Off OffOn Off On Off1200 × 1200 1200 × 1200 600 × 600 600 × 6002400 × 1200 (glossy paper only)* 1200 × 1200 600 × 600 600 × 600 NormalOn Off Off 600 × 600 600 × 600 300 × 300600 × 600 600 × 600 300 × 300 Fast On Off Off 600 × 600 600 × 600 300 × 300600 × 600 600 × 600 300 × 300 * HP Premium ID Gloss, HP Premium ID Satin, HP Professional Satin Photo Paper, Photo Gloss, Photo Semigloss/Satin, HP Contract Proofing Gloss, HP Contract Proofing Satin, Proofing Gloss, Proofing Semigloss/Satin Table 18-4 Margins Top right and left margins5 mm = 0.2 inches Bottom margin (trailing edge) 5 mm = 0.2 inches (roll) 204 Chapter 18 Printer specifications ENWW Printer specifications
17 mm = 0.67 inches (sheet) Table 18-5 Mechanical accuracy ±0.2% of the specified vector length or ±0.1 mm (whichever is greater) at 23°C (73°F), 50-60% relative humidity, on E/A0 printing material in Best or Normal mode with HP Matte Film roll feed. Table 18-6 Graphic languages supported HP Designjet Z3100ps GP Photo Printer HP-PCL3 GUI, HP-GL/2 RTL, CALS/G4, PostScript Physical specifications Table 18-7 Printer physical specifications 24 inch printer24 inch printer (without stand)44 inch printer Weight143 lb (65 kg)103.6 lb (47 kg)189 lb (86 kg) Width49.7 inches (1262 mm)49.7 inches (1262 mm)69.7 inches (1770 mm) DepthMinimum: 26 inches (661 mm) Maximum: 28.8 inches (732 mm)Minimum: 26 inches (661 mm) Maximum: 28.8 inches (732 mm)Minimum: 26 inches (661 mm) Maximum: 28.8 inches (732 mm) Height 41.2 inches (1047 mm) 15.4 inches (391 mm) 41.2 inches (1047 mm) Memory specifications Table 18-8 Memory specifications Memory (DRAM) supplied256 MB Hard disk 40 GB Power specifications Table 18-9 Printer power specifications Source100–240 V ac ±10%, auto-ranging Frequency50–60 Hz Current< 2 A Consumption < 200 W Ecological specifications This product complies with European Union WEEE and RoHS Directives, and is compliant with the United States EPAs ENERGY STAR program. For the up-to-date ecological specifications of your printer, please go to http://www.hp.com/ and search for “ecological specifications”. ENWWPhysical specifications 205 Printer specifications
Environmental specifications Table 18-10 Printer environmental specifications Temperature rangeHumidity range Operating for optimal print-quality22°C to 26°C (72°F to 79°F)30% to 60% Operating for standard printing15°C to 35°C (59°F to 95°F)20% to 80% Printer without consumables5°C to 40°C (41°F to 104°F) Non-operating packed consumables and printer:-40°C to 60°C (-40°F to 140°F) Acoustic specifications Printer acoustic specifications (declared according to ISO 9296). Table 18-11 Printer acoustic specifications Idle sound power level4.4 B (A) Operating sound power level6.5 B (A) Idle sound pressure at bystander44 dB (A) Operating sound pressure at bystander 29 dB (A) 206 Chapter 18 Printer specifications ENWW Printer specifications
Glossary AppleTalkA suite of protocols that Apple Computer developed in 1984 for computer networking. Apple now recommends TCP/IP networking instead. BonjourApple Computers trade name for its implementation of the IETF Zeroconf specification framework, a computer network technology used in Apples Mac OS X from version 10.2 onwards. It is used to discover services available on a local area network. It was originally known as Rendezvous. Color accuracyThe ability to print colors that match the original image as closely as possible, bearing in mind that all devices have a limited color gamut and may not be physically capable of matching certain colors precisely. Color consistencyThe ability to print the same colors from a particular print job from print to print and from printer to printer. Color modelA system of representing colors by numbers, such as RGB or CMYK. Color spaceA color model in which each color is represented by a specific set of numbers. Many different color spaces can use the same color model: for instance, monitors generally use the RGB color model, but they have different color spaces, because a particular set of RGB numbers results in different colors on different monitors. CutterA printer component that slides back and forth across the platen to cut the paper. ESDElectroStatic Discharge. Static electricity is common in daily life. It is the spark when touching the car door, or the cling of clothing. Although controlled static electricity has some useful applications, uncontrolled electrostatic discharges are one of the main hazards to the electronics products. Therefore, to prevent damage some precautions are needed when setting up the product, or handling ESD sensitive devices. This type of damage may reduce the life expectancy of the device. One way to minimize uncontrolled ESDs, and therefore reduce this type of damage is by touching any exposed grounded part of the product (mainly metal parts) before handling ESD sensitive devices (such as the printheads or ink cartridges). Additionally, to reduce the generation of electrostatic charge in your body try to avoid working in a carpeted area, and keep your body movements to a minimum when handling ESD sensitive devices. Also, avoid working in low humidity environments. EthernetA popular computer networking technology for local area networks. FirmwareSoftware that controls your printers functionality and is stored semi-permanently in the printer (it can be updated). GamutThe range of colors and density values reproducible on an output device, such as a printer or monitor. Gloss enhancerA clear fluid that improves gloss uniformity and eliminates bronzing as an image quality issue on photo papers. It is not used on matte papers. HP-GL/2Hewlett-Packard Graphics Language 2: a language defined by HP to describe vector graphics. I/OInput/Output: this term describes the passing of data between one device and another. ICCThe International Color Consortium, a group of companies that have agreed on a common standard for color profiles. Ink cartridgeA removable printer component that stores ink of a particular color and provides it to the printhead. ENWWGlossary 207
IP addressA unique identifier that identifies a particular node on a TCP/IP network. It consists of four integers separated by dots. JetdirectHPs brand name for its series of print servers that allow a printer to be connected directly to a local area network. LEDLight-Emitting Diode: a semiconductor device that emits light when electrically stimulated. MAC addressMedia Access Control address: a unique identifier used to identify a particular device on a network. It is a lower-level identifier than the IP address. Thus, a device may have both a MAC address and an IP address. NozzleOne of many tiny holes in a printhead through which ink is deposited onto the paper. PaperA thin, flat material made to be written or printed on; most commonly made from fibers of some kind which are pulped, dried, and pressed. PlatenThe flat surface within the printer over which the paper passes while it is being printed on. Printer driverSoftware that converts a print job in a generalized format into data suitable for a particular printer. PrintheadA removable printer component that takes ink of one or more colors from the corresponding ink cartridge(s) and deposits it on the paper, through a cluster of nozzles. In the HP Designjet Z3100ps GP Photo printer, each printhead prints two different colors. RendezvousApple Computers original name for its networking software later known as Bonjour. SpindleA rod that supports a roll of paper while it is being used for printing. TCP/IPTransmission Control Protocol/Internet Protocol: the communications protocols on which the Internet is based. USBUniversal Serial Bus: a standard serial bus designed to connect devices to computers. 208 GlossaryENWW
Index A accessories order 145 accounting 114 acoustic specifications 206 add custom paper type 40 alerts errors 192 warnings 192 B banding problems 156 basket output problems 154 black and white 55 black point compensation 72 blurred lines 164 buzzer on/off 21 C calibration color 68 cannot load paper 148 clean the platen 167 clean the printer 130 clipped at bottom 170 clipped image 170 color adjustment options 76 calibration 68 emulation 73 inaccurate 169 profiling 69 color management options 71 process 67 scenarios 78 components of printer 4 computer communication printer/computer communications issues 189 connect the printer choose a method 10Mac OS direct 15 Mac OS network 12 Windows direct 11 Windows network 10 contrast in front panel 21 core adaptors 28 crop lines 58 Customer Care 198 cutter on/off 42 cutter, replace 130 D disk erase, secure 137 draft printing 53 Driver features QuarkXPress 191 drying time change 41 E ecological specifications 205 economize on ink 60 on paper 58 EFI Designer Edition RIP 145 Embedded Web Server access 20 cannot access 190 ink and paper usage 114 job queue 108 job queue; job preview 108 language 20 printer usage statistics 114 environmental specifications 206 erase hard disk securely 137 error messages, front panel 195 F features of printer 4 file system check 190 firmware update 136front panel contrast 21 language 19 units 21 front panel option adjust paper advance 156 align printheads 184 allow EWS 190 black point compensation 72 calibrate color 68 calibrate paper advance 156 clean printheads 179 enable buzzer 21 enable crop lines 58 enable cutter 42 enable maximum detail 54 enable merge 51 enable more passes 54 gloss enhancer 55 ink cartridge information 118 internal prints 8 load roll 32 load sheet 36 modify configuration 22 print diagnostic image 172 print quality 47 printer utility software 190 printhead information 122 purge ink 136 replace ink cartridges 119 replace printheads 123 reprint 110 reset cutter life counters 130 reset paper advance 157 resize 51 rotate 57 select display contrast 21 select drying time 41 select graphics language 22 select I/O timeout 170 select language 19 select paper size 48 select paper type 150, 151 ENWWIndex 209
select rendering intent 73 select units 21 select wait time 60 sleep mode wait time 21 unload paper 34, 38 view configuration 12 view connectivity information 190 view loaded paper 39 view printer information 200 functional specifications 204 G gloss enhancer 55 graininess 165 graphic languages 205 gray shades 55 H hard disk specification 205 HP Care Packs 198 HP Customer Care 198 HP Installation 199 HP Instant Support 199 HP Photosmart Pro 146 HP Proactive Support 199 HP Start-Up Kit 198 HP Start-Up Kit CD/DVD 2 HP Support 200 HP-GL/2 22 I image diagnostics print 172 image problems clipped at bottom 170 clipped image 170 missing objects 171 PDF problems 171 Visio 2003 191 ink economical use of 60 usage 114 ink cartridge about 118 cannot insert 178 insert 120 maintenance 135 order 140 remove 119 specification 204 status 118 Instant Support 199 internal prints 8J job create 46 submit 46 job queue Embedded Web Server 108 job preview; Embedded Web Server 108 job status 110 K Knowledge Center 198 L language 19 line thickness 162 load paper cannot load 148 choose spindle 26 general advice 26 paper not in driver 149 roll cannot load 148 roll into the printer 29 roll into the printer easy load 29 roll into the printer with paper menu 32 roll onto the spindle 27 sheet 34 sheet cannot load 148 sheet easy load 35 sheet with paper menu 36 loading paper problems 148 M maintenance kits 137 margins none 56 specification 204 maximum detail 54 mechanical accuracy 205 memory error (AutoCAD) 191 memory specifications 205 misaligned colors 163 more passes 54 move the printer 135 N nesting 58 network settings 21 O order accessories 145ink cartridges 140 paper 141 printheads 141 overlapping lines 51 P page size 47 PANTONE emulation 75 paper add custom paper type 40 advance 42 calibrate the paper advance 156 cannot load 148 download profiles 39 economical use of 58 feed and cut 42 jammed 152 loading error messages 149 maintenance 41 not flat 165 output problems in basket 154 paper not in driver 149 print on loaded paper 41, 188 printed on wrong paper 188 profiles 39 select type 41 size 47 sizes (max and min 204 types (HP) 141 usage 114 view information 39 paper not in driver 149 PDF clipped 171 PDF missing objects 171 physical specifications 205 platen cleaning 167 power on/off 18 power specifications 205 preview a print 51 print file 46 print job create 46 ink usage 114 nesting 58 paper usage 114 submit 46 print preview 51 print quality select 47 print with shortcuts 49 210 IndexENWW