HP DesignJet Z2100 24 User Manual

							8.Ensure the end of the blue handle catches the wire loop on the near side of the carriage.
9.Lower the handle to rest on the carriage cover.
When all the printheads have been inserted correctly and are accepted by the printer, the printer
beeps.
NOTEIf the printer does not beep when you insert the printhead and the Replace
message appears on the front-panel display, the printhead may need to be reinserted.
10.Close the window.
11.The front-panel display confirms that all printheads are correctly inserted. The printer starts
checking and preparing the printheads. The default routine process, when all printheads are
changed, takes 25 minutes. If the printer finds problems in preparing the printheads, it takes longer,
up to 55 minutes. For a single printhead insertion, the times vary between 20 and 40 minutes. After
all printheads are checked and prepared, the printhead realignment procedure runs automatically
if paper is loaded, see 
Align the printheads on page 144.
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							9 Maintaining the printer
●Check printer status
●
Clean the exterior of the printer
●
Replace the cutter
●
Maintain the ink cartridges
●
Move or store the printer
●
Update the firmware
●
Update the software
●
Printer maintenance kits
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							Check printer status
You can check the current status of the printer in various ways:
●If you start HP Easy Printer Care under Windows or HP Printer Utility under Mac OS, and select
your printer, you see a page of information describing the status of the printer and its paper and
ink supplies.
●If you access the Embedded Web Server, you see information about the general status of the
printer. The Supplies page in the Main tab describes the status of the paper and ink supplies.
●The status screen of the printers front panel notifies you of any current problems affecting the
printer as a whole. You can also request information about:
●The currently loaded paper, with the View loaded paper key
●The ink levels, with the View ink levels key
●
The ink cartridges, by selecting the Ink menu icon 
 and then Ink cartridge information
●
The printheads, by selecting the Ink menu icon 
 and then Printhead information
Clean the exterior of the printer
Clean the outside of the printer and all other parts of the printer that you regularly touch as part of normal
operation with a damp sponge or a soft cloth and a mild household cleaner such as non-abrasive liquid
soap.
WARNING!To avoid an electric shock, make sure that the printer is turned off and unplugged
before you clean it. Do not let water get inside the printer.
CAUTIONDo not use abrasive cleaners on the printer.
Replace the cutter
The cutter may need to be replaced once or twice during the life of the printer, depending on the total
amount and thickness of paper used. The front panel advises when replacement is due. If you do not
replace the cutter immediately, the printer continues working normally, but the front panel continues to
remind you about the cutter.
To replace the cutter:
1.If there is paper loaded in the printer, unload it.
2.
At the front panel, select the Setup menu icon 
, then Advanced > Resets > Reset cutter life
counters.
3.After a brief pause, the printer turns itself off. The printhead carriage is parked on the right-hand
side of the printer, and the cutter on the left-hand side.
WARNING!There is a risk of electric shock if you attempt to replace the cutter with the
printer turned on.
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							4.Lift the ink cartridge cover on the left-hand side of the printer.
5.Press the button behind the ink cartridges to release the cover of the left-hand end of the printer.
6.Remove the left end cover.
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							7.Unscrew and remove the cutter stop using the TORX PLUS screwdriver provided with the new
cutter. The screw is captive and will not fall out.
8.Remove the old cutter.
9.Take the new cutter from the maintenance kit and move the plunger at the top slowly back and
forth within its housing to check that it moves freely.
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							10.Slide the new cutter into position on the cutter rail.
The two wheels on the bottom of the cutter should engage the central ridge on the cutter rail, and
the two bushing guides should fit into the groove in the upper part of the cutter rail.
Check that the cutter runs smoothly up and down the rail. You can leave it anywhere on the rail;
the printer will park it correctly later.
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							11.Fit the cutter stop onto the end of the cutter rail, holding it there with one hand while you tighten
the screw with the screwdriver in your other hand.
12.Put the left end cover back on the printer, aligning the protrusions with the holes in the printer.
13.Close the ink cartridge cover.
14.At the front panel, turn the printer back on. The printer checks that the cutter has been correctly
installed. Look at the front panel and follow its instructions if there is any problem.
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							Maintain the ink cartridges
During the normal lifetime of a cartridge, no specific maintenance is required. However, in order to
maintain the best print quality, replace a cartridge when it reaches its expiration date. The printers front
panel notifies you when any cartridge reaches its expiration date.
You can also check a cartridges expiration date at any time: see 
Check printer status on page 94.
See also 
Handling ink cartridges and printheads on page 81.
Move or store the printer
If you need to move or store the printer, prepare it correctly to avoid possible damage to it. To prepare
the printer, follow the instructions below.
1.Do not remove the ink cartridges or printheads.
2.Make sure that no paper is loaded.
3.Make sure that the printer is idle.
4.Disconnect any cables connecting the printer to a network or a computer.
If you need to leave the printer turned off for a long time, follow the additional steps below.
1.Turn off the power using the Power key on the front panel.
2.Also turn off the power switch at the rear of the printer.
3.Disconnect the printers power cable.
4.Before transporting the printer, secure the rear tray in the closed position with tape. Otherwise, the
tray could open and perhaps break and fall out of the printer.
CAUTIONIf you turn the printer upside down, ink could escape into the printer and cause
serious damage.
When the printer is turned back on, it takes about three minutes to initialize itself and to check and
prepare the printheads. Preparing the printheads normally takes just over a minute. However, if the
printer has been off for a six weeks or more, preparing the printheads could take up to 45 minutes.
CAUTIONIf the printer remains off for a long period of time, the printheads may become
unusable. In this case, you need to replace the printheads with new ones.
After a storage period, if maintaining color accuracy is important to you, you are recommended to purge
some ink from the printheads before starting the color calibration process. This is in addition to any ink
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							already used in preparing the printheads. Go to the front panel and select the Image Quality Maintenance
menu icon 
, then Advanced > Purge ink.
TipBecause preparing and purging the printheads uses both time and ink, you are strongly
recommended to leave the printer always on or in sleep mode, whenever possible, to maintain
the health of the printheads. In both cases, the printer wakes up from time to time to maintain the
printheads. Thus you can avoid going through lengthy preparation processes before using your
printer.
Update the firmware
The printers various functions are controlled by software that resides in the printer, otherwise known
as firmware.
From time to time firmware updates will be available from Hewlett-Packard. These updates increase the
printers functionality and enhance its features.
Firmware updates can be downloaded from the Internet and installed in your printer in the following
ways; you can choose whichever you find most convenient.
●Using HP Easy Printer Care under Windows, select your printer, the Support tab, and then
Firmware Update.
●Using HP Printer Utility under Mac OS, select Support and then Firmware Update.
●Using your printers Embedded Web Server, select the Setup tab and then Firmware update.
In each case, follow the instructions on your screen to download the firmware file and store it on your
hard disk. Then select the downloaded file and click Update.
If you experience very slow progress while uploading the firmware file to the printer, the reason could
be that you are using a proxy server. In that case, try bypassing the proxy server and accessing the
Embedded Web Server directly.
●In Internet Explorer 6 for Windows, go to Tools > Internet Options > Connections > LAN
Settings, and check the Bypass proxy server for local addresses box. Alternatively, for more
precise control, click the Advanced button and add the printers IP address to the list of exceptions,
for which the proxy server is not used.
●In Safari for Mac OS, go to Safari > Preferences > Advanced and click the Proxies: Change
Settings button. Add the printers IP address or its domain name to the list of exceptions, for which
the proxy server is not used.
The firmware includes a set of the most commonly used paper profiles. Extra paper profiles can be
downloaded separately; see 
Paper profiles on page 36.
Update the software
To update the printer driver and other software for any HP Designjet printer, go to http://www.hp.com/
go/designjet/ and select Downloads, then Drivers. Then select your printer, your preferred language,
and your operating system.
If your operating system is Windows, HP Software Update regularly offers to update your software
automatically. Alternatively, HP Easy Printer Care provides a Software Update link in its Support tab.
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