HP DesignJet T610 A1 User Manual

Paper typeg/m²LengthWidthPart numbers
HP Premium Plus Photo Satin28650 ft = 15.2 m18 in = 458 mmQ7920A
24 in = 610 mmQ5491A
HP Universal High-Gloss Photo
Paper190100 ft = 30.5 m24 in = 610 mmQ1426A (AEJN)
36 in = 914 mmQ1427A (AEJN)
42 in = 1067 mmQ1428A (AEJN)
HP Universal Semi-Gloss Photo
Paper190100 ft = 30.5 m24 in = 610 mmQ1420A (AEJN)
36 in = 914 mmQ1421A (AEJN)
42 in = 1067 mmQ1422A (AEJN)
HP Photo Paper RC Matte200100 ft = 30.5 m36 in = 914 mmC7946A (AEN)
HP Backlit Material
HP Backlit Film...

NameProduct number
HP Designjet T610 24in SpindleQ6700A
HP Designjet T610 44in SpindleQ6709A
HP Jetdirect 620n Fast Ethernet Print ServerJ7934A
HP Jetdirect 625n Gigabit Ethernet Print ServerJ7960G
HP Jetdirect 635n IPv6/IPsec Print Server J7961A
Introduction to the accessories
Stand
The printer stand is used to support the printer and the basket, which collects prints as they emerge
from the printer. The main alternative to the stand is to put the printer on a desk.
The height of the stand is 668 mm....

12 Troubleshooting paper issues
●The paper cannot be loaded successfully
●
The paper type is not in the driver
●
The paper has jammed
●
The printer displays out of paper when paper is available
●
Prints do not fall nicely into the basket
●
The sheet stays in the printer when the print has been completed
●
The paper is cut when the print has been completed
●
The cutter does not cut well
●
The roll is loose on the spindle
●
A strip stays on the output tray and generates jams
●
Recalibrate the paper...

The paper cannot be loaded successfully
●Ensure no paper is loaded.
●Ensure the paper is far enough inside the printer, you should feel the printer grab the paper.
●Do not attempt to straighten the paper during the aligning process, unless instructed to do so by
the front-panel display. The printer automatically attempts to straighten the paper.
●The paper may be crumpled, or warped, or may have irregular edges.
General unsuccessful roll load issues
●If the paper does not load, the leading edge of the...

Unsuccessful roll load with 44-inch printer
On a 44-inch printer, if the paper has not been inserted straight, the front panel displays the following
instructions.
1.When prompted by the front-panel display, lift the blue lever on the left. The printer attempts to
straighten the roll.
2.When prompted by the front-panel display, lower the blue lever. The printer checks the alignment.
If the roll is aligned, the printer measures the width and you are now ready to print.
If the roll is still not aligned,...

front-panel display messageSuggested action
Paper too smallDuring the load process the printer detected that the paper is too narrow or too short
to be loaded in the printer. Press the Cancel key to stop the load process. See
Functional specifications on page 164.
Paper too bigDuring the load process the printer has detected that the paper is either too wide or
too long (sheet only) to be loaded correctly. Press the Cancel key to stop the load
process. See 
Functional specifications on page 164.
Paper...

●For heavyweight coated papers ( Heavyweight
Coated Paper.
●For cockle-free very thick coated papers (> 200 g/m
2), select paper type Bond and Coated >
Super Heavyweight Coated Paper.
CAUTION:Only use this option if you are sure your paper does not wrinkle when printed.
Photographic paper
For photographic paper, select paper type Photo Paper > Photo Matte Paper.
HP Banners with Tyvek®
For HP Banners with Tyvek®, select paper type Photo Paper > Photo Gloss Paper.
Black ink is easily removed when touched...

2.Open the window.
3.Try to move the printhead carriage out of the way.
4.Lift the blue lever as far up as it will go.
5.Carefully remove any of the jammed paper that you can lift up and out from the top of the printer.
118 Chapter 12   Troubleshooting paper issues ENWW
Paper issues
 

6.Standing behind the printer, rewind the roll or pull the cut sheet from the printer. If you cannot see
the paper, return to the front of the printer and remove it from the output tray.
CAUTION:Do not move the paper sideways, as it could damage the printer.
7.Carefully remove all small pieces of paper.
8.Lower the blue lever.
9.Close window.
ENWWThe paper has jammed 119
Paper issues
 

10.Switch on the printer.
11.Reload the roll, or load a new sheet see Paper handling on page 25.
NOTE:If you find that there is still some paper causing an obstruction within the printer, restart the
procedure and carefully remove all pieces of paper.
The printer displays out of paper when paper is available
If the roll has become loose from its core, it will not feed correctly and the printer will not load the paper.
If possible, tighten the paper to its core or load a new roll.
Prints do not fall...