HP Designjet T1300 PostScript 1118 mm User Manual
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Check usage statistics for a job There are two ways to check usage statistics for a particular job. NOTE:The accuracy of the usage statistics is not guaranteed. Accounting statistics with the HP Utility (T1300 series) 1.Access the HP Utility, see Access the HP Utility on page 33. 2.Select Job center to view information regarding the most recent jobs. 3.Under Windows, click on the Accounting link. Under Mac OS, select Job Accounting and click on the Look Up button. Accounting statistics with the Embedded Web Server 1.Access the Embedded Web Server, see Access the Embedded Web Server on page 33. 2.Go to the Main tab. 3.Select History > Accounting. Request accounting data by email 1.Obtain the IP address of the outgoing mail server (SMTP) from your IT department; this is required in order to send email messages. 2.Ensure that the outgoing email server is configured to enable relaying of email messages that the printer will send. 3.Open your Web browser and connect to the printer’s Embedded Web Server. 4.Select the Setup tab. 5.From the Configuration menu in the left-hand column, select Date & Time. 6.Ensure that the printers date and time have been set correctly. 7.From the Configuration menu, select Email server. 8.Enter the IP address of the outgoing mail server (SMTP). 9.Specify an email address for the printer. The latter does not need to be a valid email address, because the printer will not receive messages; but it should have the form of an email address. It serves to identify the printer when it sends email messages. 10.From the Configuration menu, select Printer settings. 11.In the Accounting section, if you set Require account ID to On, then every time someone sends a print job to the printer, he or she must provide an account ID: for example, an ID corresponding to his or her department or to a specific project or client. If someone sends a job without providing ENWWCheck usage statistics for a job 123
an account ID, the printer will hold the unidentified job in the queue without printing it until an account ID is provided. If you set Require account ID to Off, then the printer will print all jobs whether or not they have an account ID. 12.Set Send accounting files to Enabled. 13.Set Send accounting files to to the email address (or addresses) to which you want the accounting information sent. This may be an address that you have created specifically to receive automatically generated messages from the printer. 14.Set Send accounting files every to the frequency with which you want the information sent, choosing a specific number of days or prints. 15.You may want to set Exclude personal information from accounting email to On, so that the accounting messages will not contain personal information. If this option is Off, information such as user name, job name, and account ID will be included. When you have completed the above steps, the printer will send accounting data by email with the frequency that you specified. The data are provided in XML and can easily be interpreted by a third- party program. The data provided on each print job include when the job was submitted, when the job was printed, the printing time, the type of image, the number of pages, the number of copies, the paper type and size, the amount of each color of ink used and various other attributes of the job. Accounting data are also provided on scan and copy jobs. You can download an Excel template from HPs Web site ( http://www.hp.com/go/designjet/ accounting) that will enable you to display the XML data more readably in the form of a spreadsheet. Analysis of the accounting data will enable you to bill customers precisely and flexibly for the use of your printer. You can, for instance: ●Bill each customer for the total amount of ink and paper used by that customer over a particular period. ●Bill each customer separately per job. ●Bill each customer separately for each project, broken down by job. NOTE:In some circumstances Excel may lose or misplace the decimal point in a number: for instance, the number 5.1806 may be misunderstood as 51806 and displayed as 51,806. This is an Excel problem that cannot be solved by HP. 124 Chapter 12 Retrieving printer usage information ENWW
13 Handling ink cartridges and printheads ●About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead ENWW125
About the ink cartridges Ink cartridges store the ink and are connected to the printheads, which distribute the ink on the paper. To purchase additional cartridges, see Accessories on page 141. CAUTION:Observe precautions when handling ink cartridges because they are ESD-sensitive devices (see the Glossary on page 210). Avoid touching pins, leads and circuitry. Check the ink cartridges status To view the ink levels of your ink cartridges, press on the front panel, then . There is a Replace ink cartridges option on the ink information page in case you want to do so (see also Remove an ink cartridge on page 126). To get more information on your ink cartridges, you can press the color of the cartridge on which you want information. You can also get this information from the HP Utility. For an explanation of the ink cartridge status messages, see Ink cartridge status messages on page 183. HP Utility procedures ●In the HP Utility for Windows, go to the Overview tab, each cartridges status is under Supplies Status > Cartridges. ●In the HP Utility for Mac OS, select Printer Status in the Information group. Remove an ink cartridge There are two occasions when you need to remove an ink cartridge. ●The ink cartridge is very low and you want to replace it with a full cartridge for unattended printing (you can use up the remaining ink in the first cartridge at a more convenient time). ●The ink cartridge is empty or faulty, and you must replace it to continue printing. CAUTION:Do not try to remove an ink cartridge while printing. CAUTION:Remove an ink cartridge only if you are ready to insert another one. CAUTION:Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the printer from moving. NOTE:When a cartridge runs out of ink, the current job is not automatically cancelled: unless you cancel it manually, it will resume printing when the empty cartridge has been replaced. If there is a delay in replacing the cartridge, you may see some banding on the print. 1. From the front panel, press , then , then Replace ink cartridges. Alternatively, press , then , then Ink > Replace ink cartridges. 126 Chapter 13 Handling ink cartridges and printheads ENWW
2.Open the ink cartridge cover on the left-hand side of the printer. 3.Grip the cartridge you wish to remove. 4.Pull the cartridge straight up. NOTE:Avoid touching the end of the cartridge that is inserted into the printer, as there may be ink on the connection. NOTE:Avoid storing partially used ink cartridges. 5.The front-panel display identifies the missing ink cartridge. ENWWRemove an ink cartridge 127
Insert an ink cartridge 1.Before removing the cartridge from its wrapping, shake it vigorously. 2.Unwrap the new ink cartridge, find the label identifying the ink color. Check that the letter or letters (in these illustrations, M for magenta) marking the empty slot, matches the letter or letters on the cartridge label. 3.Insert the ink cartridge into its slot. 4.Push the cartridge into the slot until it snaps into position. You should hear a beep and see confirmation that the cartridge has been inserted. If you have difficulty, see Cannot insert an ink cartridge on page 183. 5.When all cartridges have been inserted, close the cover. 6.The front-panel display confirms that all cartridges have been correctly inserted. 128 Chapter 13 Handling ink cartridges and printheads ENWW
About the printheads The printheads are connected to the ink cartridges and jet ink onto the paper. CAUTION:Observe precautions when handling printheads because they are ESD-sensitive devices (see the Glossary on page 210). Avoid touching pins, leads and circuitry. Check the printhead status The printer automatically checks and services the printheads after each print. Follow the steps below to get more information on your printheads. 1. From the front panel, press then , then the printhead on which you want information. 2.The front panel displays: ●Colors ●Product name ●Product number ●Serial number ●Status, see Front-panel error messages on page 196 ●Volume of ink it has used ●Warranty status You can also get most of this information from the HP Utility. For an explanation of the printhead status messages, see Printhead status messages on page 188. If the warranty status is See warranty note, this indicates that non-HP ink is being used. See the Legal Information document provided with your printer for details of the warranty implications. Remove a printhead CAUTION:Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the printer from moving. ENWWAbout the printheads 129
CAUTION:Printhead replacement must be performed with the printer powered on. 1. From the front panel, press , then , then Replace printheads. Alternatively, press , then , then Ink > Replace printheads. 2.The printer moves the carriage into the correct position. CAUTION:If the carriage is left in the removal position for more than three minutes without inserting or removing any printheads, it tries to move back to its normal position in the right-hand end. 3.When the carriage has stopped moving, the front-panel display asks you to open the window. 4.Locate the carriage on the right side of the printer. 5.Pull the handle up and toward you to release the wire loop. 6.Push the handle back to raise the lid. 130 Chapter 13 Handling ink cartridges and printheads ENWW
7.This gives you access to the printheads. 8.To remove a printhead, lift up the blue handle. 9.Using the blue handle, use steady force to disengage the printhead. ENWWRemove a printhead 131
10.Pull the blue handle upward until the printhead is released from the carriage. CAUTION:Do not pull abruptly because this can damage the printhead. 11.The front-panel display identifies the missing printhead. Insert a printhead NOTE:You cannot insert a new printhead successfully if either of the connected ink cartridges is empty, or nearly empty. In this case, you should replace the ink cartridge before inserting the new printhead. 1.Remove the orange protective caps by pulling them down. 2.The printhead is designed to prevent you from accidentally inserting it into the wrong slot. Check that the colored label on the printhead matches the colored label of the carriage slot into which the printhead is to be inserted. 132 Chapter 13 Handling ink cartridges and printheads ENWW