HP DesignJet 9000s User Manual

							17 Tell me about ordering supplies and
accessories
●Ordering supplies
●Ordering media
●Ordering accessories
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							Ordering supplies
The following ink supplies can be ordered for your printer.
Table 17-1  Ink cartridges
CartridgeCapacity (cm³)Part number
HP 790 Black1000CB271A
HP 790 Cyan1000CB272A
HP 790 Magenta1000CB273A
HP 790 Yellow1000CB274A
HP 790 Light Cyan1000CB275A
HP 790 Light Magenta1000CB276A
HP 790 Waste Ink Bottle — CB299A
Table 17-2  Maintenance and Cleaning Kits
 
NameItem numberRemarks
HP 790 Ink System Storage kitCB297A6 Ink System Storage Liquid
Cartridges, 6 Ink System Purging
Cartridges
HP 790 Ink System Cleaning kitCB296A6 Ink System Cleaning Liquid
Cartridges, 6 Ink System Purging
Cartridges
HP Cap Cleaning KitCB294A
HP Wiper Cleaning Kit CB293A
Ordering media
The following paper types are currently provided for use with your printer.
NOTEThis list is likely to change over the course of time. For the latest information, seehttp://www.hp.com/go/designjet/supplies/.
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							Table 17-3  HP Paper
NamePart numberSize
HP Premium Scrim BannerQ8678A36 in x 164 ft.
HP Premium Scrim BannerQ8679A54 in x 100 ft.
HP Universal Scrim BannerQ8680A36 in x 164 ft.
HP Universal Scrim BannerQ8681A54 in x 100 ft.
HP Premium Self Adhesive VinylQ8682A54 in x 150 ft.
HP Premium Self Adhesive VinylQ8683A60 in x 150 ft.
HP Premium Backlit FilmQ8684A36 in x 66 ft.
HP Premium Backlit FilmQ8685A54 in x 66 ft.
HP Universal Photo-Realistic PaperQ8686A36 in x 150 ft.
HP Universal Photo-Realistic Paper Q8687A 54 in x 150 ft.
Ordering accessories
The following accessories can be ordered for your printer.
NameProduct number
HP Designjet 9000s Air Purifier System 220VQ6668A
HP Designjet 9000s Air Purifier System 110VQ6668B
HP Designjet 8000s/9000s APS filterQ6679A
HP Designjet High Speed DryerQ6667A
ONYX PosterShop 6.5 for HP DesignjetQ6669A
Media cover for HP Designjet 9000s series Q6680A
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							18 Tell me about getting help
●HP Customer Care
●HP Designjet Online
HP Customer Care
As your strategic support partner, we make it our business to help keep your business running
smoothly. HP Customer Care offers award-winning support to ensure you get the most from your HP
Designjet.
HP Customer Care provides comprehensive, proven support expertise and leverages new technologies
to give customers unique end-to-end support. Services include setup and installation, troubleshooting
tools, warranty upgrades, repair and exchange services, phone and Web support, software updates,
and self-maintenance services. To find out more about HP Customer Care, please visit us at:
http://www.hp.com/go/designjet/
or call the phone number in the Customer Service Guide provided with your printer.
What to do before you call:
●Review the “The problem is” troubleshooting suggestions in this guide.
●Review the relevant driver documentation supplied with this printer (for users sending PostScript
files or those using Microsoft Windows).
●If you have installed third-party software drivers and RIPs, refer to their documentation.
●If the problem appears to be related to your software application, first contact your software vendor.
●If you still have difficulty, refer to the HP Support Services booklet provided with your printer. This
document contains a comprehensive list of various support services available to help solve printer
problems.
●If you call one of the Hewlett-Packard offices, please have the following information available to
help us answer your questions more quickly:
●The printer you are using (the product number and the serial number, found on the label at
the back of the printer)
●If there is an error code on the front panel, note it down; see The problem is... 
An errormessage
●The computer you are using
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							●Any special equipment or software you are using (for example, spoolers, networks, switch-
boxes, modems, or special software drivers)
●The cable you are using (by part number) and where you purchased it
●The type of interface used on your printer (FireWire, USB, or network)
●The software name and version you are currently using
●If the problem is a system error it will have a error number; record the error number and have
it ready
HP Designjet Online
Enjoy a world of dedicated services and resources to ensure you always get the best performance from
your HP Designjet products and solutions.
Register at HP Designjet Online, your large-format printing community at 
http://www.hp.com/go/designjet/ for unrestricted access to:
●Downloads — the latest printer firmware, drivers, software, media profiles, etc.
●Technical support — online troubleshooting, customer care contacts, and more
●Forums for direct contact with the experts, both HP and your colleagues
●Warranty tracking online, for your peace of mind
●Technical documentation and training videos
●Latest product information — printers, supplies, accessories, software, etc.
●Supplies Center for all you need to know about ink and media
By customizing your registration for the products you have purchased and your type of business, and by
setting your communication preferences: you decide the information you need.
Register at HP Designjet Online for the best performance.
HP Designjet Online is available in English, German, French, Italian, Spanish, Portuguese, Japanese,
Korean, Simplified Chinese, and Traditional Chinese.
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							Index
A
accessories
ordering 183
ADJUST menu 163
adjustment patterns 88
adjustment patterns; printhead
position 98
C
calibration
media advance 158
cap cleaning, menu 160
characters, front panel 142
cleaning and maintenance
consumables
ordering 182
cleaning kits
ordering 182
components of printer [9000s] 2
connections 15
Customer Care 185
D
Designjet Online 186
E
ecological specifications 179
error messages
heater 175
F
FEED menu 161
front panel
character list 142
front panel, heater 9
front panel, printer 5H
handling precautions 13
heater
error messages 175
parameter setup 174
temperature settings 170
HP Customer Care 185
HP Designjet Online 186
I
ink
front panel information 143
ink cartridge
ordering 182
INK menu 143
ink system optimization, menu 159
install media 24
IQ print 88
L
load sheet media 34
M
maintenance
cap cleaning menu 160
ink system opt. menu 159
ordering consumables 182
wash printheads menu 160
wiper cleaning menu 160
maintenance, printhead recovery
menu 161
media
front panel information 144
install 24
loading sheet 34
unloading 32
media advance calibration
calibration; media advance 95
MEDIA menu 144MEDIA REG menu 145
media types
default values 156
ordering 182
weights 182
widths 182
menu
ADJUST 163
cap cleaning 160
FEED 161
INK 143
ink system opt 159
MEDIA 144
MEDIA REG 145
PH. MAIN 159
PRINTER 162
printhead height 161
printhead recovery 161
SETUP 165
wash printheads 160
wiper cleaning 160
menu, using 140
O
ordering
accessories 183
ink cartridges 182
maintenance and cleaning
consumables 182
media 182
P
PH. MAIN menu 159
power on/off 16
printer information, reports 162
PRINTER menu 162
printers main components [9000]
2
printhead height, menu 161
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							printhead position adjustment 98
printhead recovery, menu 161
S
safety precautions 10
SETUP printer menu 165
specifications
ecological 179
support services
HP Customer Care 185
HP Designjet Online 186
U
unload media 32
using this guide 2
W
wash printheads, menu 160
wiper cleaning, menu 160
188 IndexENWW