HP DesignJet 800ps A1 User Manual

The Front Panel Menu StructureNavigating the Menu System


Message Descriptions
Media & Ink IntroductionFront PanelOther Printer 
OptionsIndex  Solutions
9. Press the Top key to 
return to the top level 
menu.The display shows the Ink
menu.
Previous …
Setting Drying Time Navigation Example (Continued)
Key Action
Display
Result
 

The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions


Media & Ink IntroductionFront PanelOther Printer 
OptionsIndex  Solutions
Message DescriptionsThis is a list of the error messages in the front-panel display. If an action is needed, it is shown in italics in the
Explanation and Action column. The messages are listed in alphabetical order. Other front-panel messages, such as
prompts, are included in the descriptions of the relevant procedures elsewhere in this document.
Front...

The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions


Media & Ink IntroductionFront PanelOther Printer 
OptionsIndex  Solutions
Error
Select Replace PrintheadsThe printer has detected that one or more of the printheads is 
missing or has an error, as indicated by flashing crosses. The four 
icons refer from left to right to the Cyan (•), Black (•), Magenta (•) 
and Yellow (•) printheads.
For an explanation of the replacement procedure, see 
Printhead Replacement
.
HP is not...

The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions


Media & Ink IntroductionFront PanelOther Printer 
OptionsIndex  Solutions
Ink cartridge replacement 
required
The printer has detected that one or more of the ink cartridges is 
missing or has an error, as indicated by flashing crosses. The four 
icons refer from left to right to the Cyan (•), Black (•), Magenta (•) 
and Yellow (•) cartridges.
For an explanation of the icons and details of the replacement 
procedure, see Ink...

The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions


Media & Ink IntroductionFront PanelOther Printer 
OptionsIndex  Solutions
Install missing cartridges 
before replacing printheadsYou are replacing printheads, but the printer has detected that one 
or more cartridges are missing. The missing cartridges must be 
installed before the printheads are replaced.
Follow the procedure for Printhead Replacement
. Press the Enter or 
Cancel key to continue.
Open window and check...

The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions


Media & Ink IntroductionFront PanelOther Printer 
OptionsIndex  Solutions
Option not available now
You have selected an option in the menu that is not available at the 
moment. (The printer may be busy, out of ink, out of paper, etc.)
Out of paper The printer ran out of paper while printing the calibration pattern.
Load a sheet or roll that is at least 65 cm (25 inches) long and 50 cm 
(20 inches) wide.
Paper advance...

The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions


Media & Ink IntroductionFront PanelOther Printer 
OptionsIndex  Solutions
Paper mispositioned The paper is not properly positioned in the printer. Either it is out of 
the load line margins or it has moved too much from its previous 
position.
Reload the paper following the normal procedure, to solve this 
problem. See Loading Roll Media
 and Loading Sheet Media
.
Paper not found
Press ENTER to retr y
Press CANCEL to abort...

The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions


Media & Ink IntroductionFront PanelOther Printer 
OptionsIndex  Solutions
Paper too big
Press ENTER to retr y
Press CANCEL to abortWhile loading paper into the printer (roll or sheet), the printer has 
found that it is either too wide or too long (only for sheet) to be 
loaded properly.
Press the Enter key to load smaller paper, or the Cancel key to stop 
the load.Paper too small for a 
diagnostic print
The Troubleshooting...

The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions


Media & Ink IntroductionFront PanelOther Printer 
OptionsIndex  Solutions
Paper too small
Press ENTER to retr y
Press CANCEL to abortWhile loading paper into the printer (roll or sheet), the printer has 
found that it is either too narrow or too short (only for sheet) to be 
loaded properly.
Press the Enter key to load larger paper, or the Cancel key to stop 
the load process.Paper type not valid
to align printheads
Change...

The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions


Media & Ink IntroductionFront PanelOther Printer 
OptionsIndex  Solutions
Printhead replacement not 
available now. Cancel print 
jobs before replacementYou have requested the printer to replace one or more printheads, 
but the printer is busy printing a job and cannot honor the request 
now.
Either: press the Cancel key to cancel the job that is currently 
printing, and then again select Replace Printheads (from the Ink...