HP DesignJet 800ps A1 User Manual

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Media & Ink Introduction Front Panel OtherPrinter 
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MediaAlways make sure that you are using the appropriate media for your image and that it is consistent with your 
software application. To ensure color accuracy and print-quality performance of the printer, use only media types 
that have been cer tified for your printer. 
Use of non-HP media or HP media not...

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Media & Ink Introduction Front Panel OtherPrinter 
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Clearing a Media JamIf the front panel displays this message:
There is probably paper jammed in the printer.  Paper jams can have various 
causes:
The paper is too thick or too thin for the printer, or is otherwise not sup-
por ted
The paper is creased or misaligned or is bubbled
Too much ink is being placed on...

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Media & Ink Introduction Front Panel OtherPrinter 
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Removing jammed paper1. Open the window.
2. Switch the printer off at the front.
3. If necessary, carefully move the printhead carriage out of the way—if possible all the way to the enclosed area on 
the left or the right.  Which way you are able to move it depends on where the paper is jammed. 
CAUTION:When moving...

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Media & Ink Introduction Front Panel OtherPrinter 
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Removing jammed paper (Continued)CAUTION:The area where the printhead carriage is parked can get quite dirty; be careful not to get ink on your
hands.
9. Close the window and switch on the printer.
10. Wait for the printer to finish initializing.
11. Press the Form Feed and Cut key on the front panel to eject any...

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Media & Ink Introduction Front Panel OtherPrinter 
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Ink Marks on the Media
Warped Lines
 
Blurred Lines (Ink “Bleeds” from Lines)
Marks or scratches on glossy paper after printingSmears or Scratching on Your Printed Media
 

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Media & Ink Introduction Front Panel OtherPrinter 
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Warp ed  Lin esThe media itself may be warped. This can happen if it has been used or not be stored in the environment condi-
tions.
For all environmental specifications, see Enviromental Specifications
.
Blurred Lines (Ink “Bleeds” from Lines)Perhaps you have adjusted the drying time in the front-panel menu to...

Solving ProblemsImage Quality 
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Image Error Other Problems Getting Help
Media & Ink Introduction Front Panel OtherPrinter 
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Smears or Scratching on Your Printed MediaThis problem can appear on paper-based coated media if a lot of ink is printed quickly. The media cannot absorb 
the ink quickly enough and becomes distorted. As the printheads move over the media, the printheads and the 
media come into contact with each other and the...

Solving ProblemsImage Quality 
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Image Error Other Problems Getting Help
Media & Ink Introduction Front Panel OtherPrinter 
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Media Loading ProblemsThe Front Panel Keeps Indicating that media is misaligned or incorrectly positioned.Roll mediaThe roll media may be loaded the wrong way. The paper should load over the roll towards you, see Loading Roll 
Media
. 
The paper may be skewed. The right-hand edge must be parallel to the blue line...

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Media & Ink Introduction Front Panel OtherPrinter 
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Media Output ProblemsPrints Fall on the Floor After Being CutMake sure the media bin is open.
Do not let more than twenty prints accumulate in the bin.
Make sure roll media is loaded correctly. If the paper is loaded incorrectly, the natural curl of the media may cause it 
to miss the bin and fall to the...

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Media & Ink Introduction Front Panel OtherPrinter 
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Image Error
Image is Incomplete
Details the actions to take when the print is: Blank, Par tial or has suffered clipping
.
Printed Image Incorrect
Explains why the image is: - In one por tion of the printing area
- Unexpectedly rotated.
-Mirrored.
- Distorted or unintelligible.
- Overlaid with another image.
- Does...