HP DesignJet 8000sr User Manual
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Table of contents 1 IntroductionUsing this guide .............................................................................................................. .................... 2 Introduction ................................................................................................................. 2 How do I … ................................................................................................................. 2 The problem is … ....................................................................................................... 2 Tell me about … ......................................................................................................... 2 Index ......................................................................................................................... .. 2 The printers main components ...................... ..................... .............................................. ................. 2 Front view ................................................................................................................... 3 Rear view .................................................................................................................... 4 The heaters ................................................................................................................ 4 The printers front panel ..................................................................................................... ................ 5 Safety precautions ............................................................................................................ ................. 7 General warnings ....................................................................................................... 7 General cautions ........................................................................................................ 8 Handling precautions .......................................................................................................... ............... 9 Power supply .............................................................................................................. 9 Printer ....................................................................................................................... .. 9 Regular inspection and maintenance ......................................................................... 9 Consumables .............................................................................................................. 9 2 How do I… (basic operation topics)? Connect to a computer ......................................................................................................... ............ 11 System configuration (connection ex ample) ............................................................. 11 Connection procedure .............................................................................................. 11 Turn the power on/off ......................................................................................................... .............. 14 Turn on the printer .................................................................................................... 15 How do I turn the power off ...................................................................................... 16 ........................................................................................................... 16 Check the firmware version ................................... ........................................................................... 18 3 How do I load/unload media Install a media roll in the printer ........................................................................................... ............ 20 Remove a media roll from the printer .......................................................................................... ..... 33 Replace a jammed media roll ..................................... ...................................................................... 35 Load a cut sheet .............................................................................................................. ................. 35 Use the media edge guards ..................................................................................................... ........ 41 Use the media cutter .......................................................................................................... .............. 42 Use the take-up reel .......................................................................................................... ............... 45 ENWW iii
Set the take-up reel winding direction ...................................................................... 46 Define the take-up reel winding mode ...................................................................... 47 Load media on to the take-up reel . .................................................. ......................... 48 Take-up reel horizontal alignment ............. ............................................................... 54 4 How do I… (printing topics) Perform a manual form feed/rewind ....... ........................ ................................ ................... ............... 57 Use manual nesting ............................................................................................................ ............. 58 Increase/reduce pressure on media ........ ................... ...................... ..................... ........................... 59 5 How do I… (ink topics) Replace an ink cartridge ...................................................................................................... ............ 61 Change the printhead height .... .................... ......................... ........................ ................................... 62 6 How do I maintain the printer Regular maintenance guide ..................................................................................................... ........ 67 Daily maintenance ............................................................................................................. ............... 69 Capping unit cleaning ... ............................................................................................ 70 Wiper liquid bottle replacement ............................................................................................... ......... 76 Wiper sponge replacement ...................................................................................................... ........ 82 Wiper blade replacement ....................................................................................................... .......... 88 When returning to the printer after being swit ched off for an extended period (less than two weeks) ........................................................................................................................ ...................... 94 Clean ink system ............ .................................. ........................................................ 94 Prepare for extended power down (two to four weeks) ....... ............................... ............ .................. 95 Ink system storage ..... ..................... ............. ............... ........................................... .. 96 Charge the ink system ......................................................................................................... ............ 97 Clean the exterior of the printer ............................................................................................. ........... 98 Clean the carriage base ....... ................................ ...................... ............................ .............. ............ 98 Clean the front cover and media feed .......................................................................................... .. 100 Clean the platen .............................................................................................................. ............... 101 Waste ink bottle replacement .................................................................................................. ....... 103 Normal printhead recovery ..................................................................................................... ........ 106 Print the nozzle print pattern ................................................................................................ .......... 108 7 How do I get the best image quality Test the image quality ........................................................................................................ ............ 112 Interpreting the print quality ................................................................................................ ............ 113 Manage media types ............................................................................................................ .......... 114 Copy a media type to create a new one ................................................................. 114 Create a new media type ........................................................................................ 115 Modify media type settings ..................................................................................... 116 Delete a media type ................................................................................................ 117 How do I calibrate my printer ................................................................................................. ........ 118 Calibrate media advance ........................................................................................ 118 Printhead position adjustment ................................................................................ 121 Printhead nozzle position adjustment ..................................................................... 124 Line sensor position adjustment ............................................................................. 125 Back feed adjustment print ..................................................................................... 125 iv ENWW
Adjust heater and print mode settings ................................ ............................... ............................. 127 8 The problem is… (troubleshooting topics) The problem is… (checklist) ................................................................................................... ........ 132 A printhead crash .......... .................. .............. ............................. .......................... ............ .............. 134 Ink cartridge is not installed .......... ...................................................................................... ............ 136 Ink cartridge is not detected ................................................................................................. .......... 136 Ink cartridge is near expiration date ......................................................................................... ...... 136 Ink cartridge has passed its expiration date .................................................................................. . 136 An error message .............................................................................................................. ............. 137 Service errors ......................................................................................................... 137 System error messages .................................................................. 137 Printhead error messages ............................................................... 137 Service error messages .................................................................. 138 Operator error messages ....................................................................................... 138 Ink cartridge .................................................................................... 138 The ink LED flashes ................................................ 138 Waste ink bottle is not insta lled ....................................................... 139 Waste ink bottle is full ..................................................................... 139 Media crash .................................................................................... 139 Media .............................................................................................. 139 Error LED is flashing ............................................... 140 Other messages .............................................................................. 140 The problem is an abnormal sound .............................. .................................................................. 141 9 The problem is print quality 10 Tell me about… (basic knowledge topics) Tell me about operating conditions ............................................................................................ .... 146 Installation space .................................................................................................... 146 Environmental conditions ....................................................................................... 146 Operating temperature and hum idity levels .................................... 146 Places where the printer must not be installed ............................... 147 Tell me about the power supply ................................................................................................ ..... 147 Power .................................................................................................................... 147 The HP Designjet High Speed Dryer .............. .............................. ......................... 148 Exhaust attachment ................................................................................................ 148 Tell me about front panel messages and printer state ................................................................... 148 Messages on the front panel .................................................................................. 148Initialization display ......................................................................... 148 Online state (idle mode) display .............. ........................................ 148 Online state (print mode) display .................................................... 149 Online state (print pause mode) display ......................................... 149 Print stop and resume ............................................. 149 Print cancel (end) .................................................... 149 Online state (print information mode) display ................................. 149 Offline (menu mode) display ........................................................... 150 Shutdown state display ................................................................... 151 ENWW v
11 Tell me about mediaStoring media ................................................................................................................. ................ 153 Disposing of media ............................................................................................................ ............. 153 Using media ................................................................................................................... ................ 154 Handling prints ............................................................................................................... ................ 154 Other precautions ............................................................................................................. .............. 154 12 Tell me about the ink system Ink Cartridges ................................................................................................................ ................. 155 Replacing an ink cartridge .................................................................................................... .......... 157 Ink cartridge storage and disposal ............................................................................................ ..... 157 HP 780 Waste Ink Bottle ....................................................................................................... ......... 157 Precautions for handling the waste ink bottle ......................................................... 158 HP Cap Cleaning Kit with Roller ............................................................................................... ..... 158 HP 780 Wiper Cleaning Liquid .................................................................................................. ..... 158 HP Cleaning Swabs ............................................................................................................. .......... 158 HP Ink System Storage Kit ..................................................................................................... ........ 159 HP Ink System Cleaning Kit .................................................................................................... ....... 159 13 Tell me about waste management Disposing of waste ............................................................................................................ ............. 161 General recommendations ....................................................................................................... ...... 163 14 Tell me about… (menus) Menu operations ............................................................................................................... ............. 166 Menu structure ........................................................................................................ 166 Making front panel selections and settings ..................................... 166To define a setting ................................................... 166 To define a value ..................................................... 167 Character list ........................................................... 168 The INK menu & messages ....................................................................................................... .... 169 Replacing an empty ink cartridge ........................................................................... 169 The MEDIA menu ................................................................................................................ ........... 169 The MEDIA REG menu ............................................................................................................ ...... 170 Selecting a media type number (SELECT MEDIA) ................................................ 171 Setting a media type name (RENAME MEDIA) ...................................................... 171 Media advance value (MEDIA ADV VALUE) .......................................................... 171 Dry time value (DRY TIME VALUE) ....................................................................... 172 Print mode setting (PRINT MODE) ......................................................................... 172 Print direction setting (PRINT DIRECTION) ........................................................... 172 Flatten time (FLATTEN TIME) ............................................................................... 173 Use media edge guard (USE EDGE GUARD) ....................................................... 173 Media advance mode (MEDIA ADV MODE) .......................................................... 174 Take-up reel mode (TUR MODE) ........................................................................... 174 Leading edge mode (LEADING EDGE) ................................................................. 175 Vacuum level setting (VACUUM LEVEL) ............................................................... 175 Initial temperature setting for the front heater (FRONT HEATER T) ...................... 175 Initial temperature setting for the print heater (PRINT HEATER T) ........................ 176 Initial temperature setting for the rear heat er (REAR HEATER T) ......................... 176 vi ENWW
Color stripe setting (COLOR STRIPE) ................................................................... 177 Printhead height setting (PH HEIGHT VAL) ........................................................... 177 Bidirectional print position adjustment (BIDIR DEF VALUE) .................................. 177 Bidirectional print position fine adjustm ent (BIDIR FINE VALUE) .......................... 178 Printhead cleaning mode (PH CLEANING) ................................. ........................... 178 Media back feed adjustment (BACK ADJUST VAL) .... ........................................... 179 Media advance preference (ADVANCE PREF) ...................................................... 179 Print mode preference (PRINT MODE PREF) ....................................................... 180 Heater preference (HEATER PREF) ...................................................................... 180 Printhead rest period (PH REST PERIOD) ............................................................ 180 Set remaining media (SET REMAINING MEDIA) .................................................. 181 Printhead temperature rest (PH TEMP REST) ... .................................................... 181 Delete a media type (DELETE MEDIA) .................................................................. 181 Copy a media type (COPY MEDIA) ........................................................................ 181 Paste a media type (PASTE MEDIA) ..................................................................... 181 Default values for media types ............................................................................... 182 Media advance calibration ..................................................................................................... ........ 182 Media advance calibration print .............................................................................. 183 Back feed adjustment print ..................................................................................... 183 Media back feed adjustment value .... ..................................................................... 184 The PH. MAIN menu ............................................................................................................. ......... 184 Ink system optimization (INK SYS OPT) ................................................................ 184 Cap cleaning (CAP CLEANING) ............................................................................ 184 Replace wiper blade (REPLACE WIPER BLADE) ................................................. 185 Replace wiper cleaning liquid (REPLACE WIPE LIQU ID) ...................................... 185 Replace wiper sponge (REPLACE WIPE SPONGE) ............................................. 185 Washing the printheads (WASH PRINTHEADS) ................................................... 185 Printhead height (PH HEIGHT ADJ) .... ................................... .......................... ...... 186 Replace Printhead (REPLACE PRINTHEAD) ........................................................ 186 Reseat Printhead (RESEAT PRINTHEAD) ........... ................................................. 186 The PH. REC menu .............................................................................................................. ......... 186 The FEED option ............................................................................................................... ............. 187 The REWIND option ............................................................................................................. .......... 187 The PRINTER menu .......... ................................ ................................ ...................... .............. ........ 187 Configuration print (CONFIG PRINT) .................. ................................................... 187 Error log information print (ERROR LOG PRINT) .................................................. 188 History print (HISTORY PRINT) ............................................................................. 188 The ADJUST menu ............................................................................................................... ......... 188 Adjustment pattern prints (TEST PRINTS) ............................................................. 188 Printhead position adjustment (#PH TO PH VAL) ...... ............................................ 189 Bidirectional print position adjustment (BIDIR DEF) ............................................... 189 Bidirectional print position fine adjustment (BIDIR FINE) ....................................... 189 Nozzle position (NOZZLE POS VAL) ..................................................................... 190 Line sensor top position (LS ADJ TOP VAL) .......................................................... 190 Line sensor side position (LS ADJ SIDE VAL) ....................................................... 190 The SETUP menu ....... .................................. ............. ............... ........................................... .......... 190 Language for front panel (LANGUAGE) ........................ ..................... .................... 191 Time Zone (TIME ZONE GMT+) ............................................................................ 191 Units of measure (LENGTH UNITS) ....................................................................... 191 Temperature units (TEMPERATURE UNITS) ............ ............................................ 191 ENWW vii
Acoustic warning (BEEP) ....................................................................................... 191 BOOT version display (BOOT VERSION) .............................................................. 191 Firmware version display (PRINTER FW VER) ...................................................... 192 Main PCA version display (MAIN PCA VER) ......................................................... 192 ICB board version display (CARRIAGE PCA) ........................................................ 192 ASIC version display (ASIC VER) .......................................................................... 192 USB address (USB ADDRESS) ............................................................................. 192 USB speed (USB SPEED) ..................................................................................... 193 Factory default setting (FACTORY DEFAULT) ...................................................... 193 Printer firmware upgrade (PRINTER FW UPGRADE) ........................................... 193 The HEATER menu ............................................................................................................... ........ 193 Heater delay time (HEATER DELAY TIME) ........................................................... 193 Heater standby time (HEATER STANDBY TIME) .................................................. 194 15 Tell me about… (heater topics) The heaters ................................................................................................................... ................. 195 Heater temperature settings .................................. ......................................................................... 196 Heater preset temperature by medium ................................................................... 196 Flow of heater temperature setting ......................................................................... 197 Temperature control ............................................................................................... 198 Maintaining the preset temperature ................................................ 198 Maintaining the standby temperature ..... ......................................... 198 Turning off the heaters ........ ....................... .................... ................. 198 Heater error messages ......................................................................................................... ......... 199 16 Tell me about… (print er specifications topics) Specifications ................................................................................................................ ................. 202 Ecological specifications ..................................................................................................... ........... 203 17 Tell me about… (ordering supplies and accessories topics) Ordering supplies ............................................................................................................. .............. 206 Ordering media ................................................................................................................ .............. 206 Ordering accessories .......................................................................................................... ........... 207 18 Tell me about… (getting help topics) HP Customer Care .............................................................................................................. ........... 209 HP Designjet Online ........................................................................................................... ............ 210 19 Legal information Worldwide Limited Warranty—HP Designjet 8000s Printer se ries ................................................. 211 A. Extent of HP Limited Warranty ........................................................................... 211 B. Limitations of liability .......................................................................................... 213 C. Local law ............................................................................................................ 213 Regulatory notices ............................................................................................................ ............. 213 Regulatory Model Number .... ......................................... ........... .............................. 213 ELECTROMAGNETIC COMPATIBILITY (EMC) .................................................... 214 FCC statements (U.S.A.) ........................................................................................ 214 Shielded cables ...................................................................................................... 214 viii ENWW
Normes de sécurité (Canada) ................................................................................ 214 DOC statement (Canada) ....................................................................................... 214 Korean EMI statement ............................................................................................ 215 Taiwanese EMI statement ...................................................................................... 215 Chinese EMI statement .......................................................................................... 215 Sound ..................................................................................................................... 215 DECLARATION OF CONFORMITY .............................................................................................. 216 declares that the product ........................................................................................ 216 conforms to the following product specifications .................................................... 216 Additional information ............................................................................................. 216 Local contacts for regulatory topics only ................................................................ 217 Index ......................................................................................................................... ............................................. 219 ENWW ix