HP DesignJet 510ps 1067 mm User Manual

11. Press the Form Feed and Cut  key on the front panel to eject any small pieces of paper that are still in the 
paper path.
12. Reload the paper as normal (see  Loading roll paper
 or Loading sheet paper
). If you are using roll paper you 
may need to trim the edge first, to ensure that it is straight.
NOTE: If there is still paper left in the paper path, try loading a sheet of stiff or rigid paper into the 
printer, such as heavyweight coated or matte film; this will help to force out any paper jammed...

Ink marks on the paper
•Warped lines
 
• Blurred lines (ink “bleeds” from lines)
•Marks or scratches on glossy paper after printing•Smears or scratching on your printed paper
 

Warped lines
• The paper itself may be warped. This can happen if it has been used or not been stored in the correct environmental conditions.
• For all environmental specifications, see  Environmental specifications
.
Blurred lines (ink “bleeds” from lines)
• Perhaps you have adjusted the drying time in the front-panel menu to speed up the printer output. Set “Drying  time” to  “Automatic”.
For details of drying time adjustments, see  Ink system
.
Marks or scratches on glossy paper after printing
Glossy...

Smears or scratching on your printed paper
This problem can appear on paper-based coated paper if a lot of ink is printed quickly. The paper cannot absorb 
the ink quickly enough and becomes distorted. As the printheads move over the paper, the printheads and the 
paper come into contact with each other and the printed image is smeared.
1. Press the Cancel key on the front panel; if you continue to print, the paper may damage the printheads.
2. Cancel the print job from your computer application.
3. In...

Paper loading problemsThe front panel keeps indicating that paper is misaligned or incorrectly positioned.
Roll paper
• The roll paper may be loaded the wrong way. The paper should load over the roll towards you, see Loading 
roll paper
. 
• The paper may be skewed. The right-hand edge must be parallel to the blue line on the front paper deflector.
• Ensure that the paper is wrapped tightly on the roll.
• Check that the paper is correctly loaded onto the spindle, see  Installing a new roll on the...

Paper output problemsPrints fall on the floor after being cut
• Make sure the paper bin is open.
• Do not let more than twenty prints accumulate in the bin.
• Make sure roll paper is loaded correctly. If the paper is loaded incorrectly, the natural curl of the paper may cause it to miss the bin and fall to the floor.
Prints do not stack properly in the paper bin
• The printer may be too close to the end of the roll. The natural curl near the end of the roll can cause stacking  problems. Load a new roll...

Image error
•Image is incomplete
Details the actions to take when the print is: blank, partial, or has suffered  clipping
.
• Printed image incorrect
Explains why the image is: 
- In one portion of the printing area
- Unexpectedly rotated
- Mirrored
- Distorted or unintelligible
- Overlaid with another image
- Does not obey Page Format and Rotate commands
• Other sources of informationLists others sources of information for image problems.
 

Image is incomplete
•Output contains only a partial print•Image is clipped•Long-axis print is clipped
Output contains only a partial print
• Did you press  Cancel or Form Feed and Cut  before all the data was received by the printer? 
If so, you have ended the data transmission and will have to print the page again (you normally don’t need to 
press  Form Feed and Cut  to unload the print).
• The  I/O Setup  > I/O Timeout  setting may be too short. From the front-panel menu you can increase the 
I/O...

Image is clipped
• This normally indicates a discrepancy between the actual printing area on the loaded paper and the printing area as understood by your software. For general advice on printing areas and page size, see  Printable area
.
• Check the actual printing area for the paper size you have loaded (printing area = paper size – margins). For  paper size and margins, see  Printable area
.
• Check what your software understands to be the printing area (which it may call “printable area” or “imagable...

Printed image incorrect
•Image is in one portion of the printing area•Print is distorted or unintelligible•One image overlays another on the same sheet