HP DesignJet 500 A1 User Manual
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The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Message DescriptionsThis is a list of the error messages in the front-panel display. If an action is needed, it is shown in italics in the Explanation and Action column. The messages are listed in alphabetical order. Other front-panel messages, such as prompts, are included in the descriptions of the relevant procedures elsewhere in this document. Front Panel Messages Message Explanation and Action Alignment error due to printheads. Press ENTER to see faulty printheadsThe printer was aligning its printheads, but encountered an error due to some printheads not printing properly. Alignment has stopped. Press the En key.Alignment error Press ENTER to continue The printer was aligning its printheads, but encountered an error. Alignment has stopped. Press the En key. Cartridges will expire in days: nnOne or more of the cartridges are about to expire. nn is the number of days until expiry date of the cartridge that will expire first. The cartridges that are about to expire are indicated below this message. For an explanation of the replacement procedure, see Ink Cartridge Replacement . Color calibration error Press ENTER to continue The printer was performing a calibration of its color system, but encountered an error. Press the En key. For more Messages, click on the Next Page button . HP is not responsible for damage from use of non-HP ink. Replace Continue The printer has determined that one or more of the ink cartridges is not an HP product. Your product warranty only applies when you use HP ink. Any damage caused to your printer resulting from the use of non-HP ink cartridges is not the responsibility of Hewlett-Packard. If you want to replace the non-HP ink cartridges, select Rep and press the En key. Otherwise, select Co and press En to continue. HP is not responsible for damage from use of non-HP printheads. Replace ContinueThe printer has determined that one or more of the printheads is not an HP product. Your product warranty only applies when you use HP printheads. Any damage caused to your printer resulting from the use of non-HP printheads is not the responsibility of Hewlett- Packard. If you want to replace the non-HP printheads, select Replace and press the En key. Otherwise, select Co and press En to continue.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Ink cartridge replacement required The printer has detected that one or more of the ink cartridges is missing or has an error, as indicated by flashing crosses. The four icons refer from left to right to the Cyan (•), Black (•), Magenta (•) and Yellow (•) cartridges. For an explanation of the icons and details of the replacement procedure, see Ink Cartridges . INK CARTRIDGES need to be functional. Replace before replacing printheadsYou have attempted to replace printheads, but the printer has detected that there are ink cartridges that are wrong. The ink cartridges must be replaced before the printheads can be replaced. First replace the faulty, empty or missing ink cartridges and then replace the printheads. See Ink Cartridge Replacement and Printhead Replacement . Install missing cartridges and replace empty cartridges before replacing printheads You are replacing printheads, but the printer has detected that some cartridges are empty and some are missing. The empty cartridges must be replaced and the missing ones inserted before the printheads are replaced. Follow the procedure for Ink Cartridge Replacement . Press the Enter or Cancel key to continue. Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Install missing cartridges before replacing printheadsYou are replacing printheads, but the printer has detected that one or more cartridges are missing. The missing cartridges must be installed before the printheads are replaced. Follow the procedure for Printhead Replacement . Press the Enter or Cancel key to continue. Open window and check printhead cover is properly closed You have replaced one or more printheads and the printer
The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Message DescriptionsThis is a list of the error messages in the front-panel display. If an action is needed, it is shown in italics in the Explanation and Action column. The messages are listed in alphabetical order. Other front-panel messages, such as prompts, are included in the descriptions of the relevant procedures elsewhere in this document. Front Panel Messages Message Explanation and Action Alignment error due to printheads. Press ENTER to see faulty printheadsThe printer was aligning its printheads, but encountered an error due to some printheads not printing properly. Alignment has stopped. Press the En key.Alignment error Press ENTER to continue The printer was aligning its printheads, but encountered an error. Alignment has stopped. Press the En key. Cartridges will expire in days: nnOne or more of the cartridges are about to expire. nn is the number of days until expiry date of the cartridge that will expire first. The cartridges that are about to expire are indicated below this message. For an explanation of the replacement procedure, see Ink Cartridge Replacement . Color calibration error Press ENTER to continue The printer was performing a calibration of its color system, but encountered an error. Press the En key. For more Messages, click on the Next Page button . HP is not responsible for damage from use of non-HP ink. Replace Continue The printer has determined that one or more of the ink cartridges is not an HP product. Your product warranty only applies when you use HP ink. Any damage caused to your printer resulting from the use of non-HP ink cartridges is not the responsibility of Hewlett-Packard. If you want to replace the non-HP ink cartridges, select Rep and press the En key. Otherwise, select Co and press En to continue. HP is not responsible for damage from use of non-HP printheads. Replace ContinueThe printer has determined that one or more of the printheads is not an HP product. Your product warranty only applies when you use HP printheads. Any damage caused to your printer resulting from the use of non-HP printheads is not the responsibility of Hewlett- Packard. If you want to replace the non-HP printheads, select Replace and press the En key. Otherwise, select Co and press En to continue.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Ink cartridge replacement required The printer has detected that one or more of the ink cartridges is missing or has an error, as indicated by flashing crosses. The four icons refer from left to right to the Cyan (), Black (), Magenta () and Yellow () cartridges. For an explanation of the icons and details of the replacement procedure, see Ink Cartridges . INK CARTRIDGES need to be functional. Replace before replacing printheadsYou have attempted to replace printheads, but the printer has detected that there are ink cartridges that are wrong. The ink cartridges must be replaced before the printheads can be replaced. First replace the faulty, empty or missing ink cartridges and then replace the printheads. See Ink Cartridge Replacement and Printhead Replacement . Install missing cartridges and replace empty cartridges before replacing printheads You are replacing printheads, but the printer has detected that some cartridges are empty and some are missing. The empty cartridges must be replaced and the missing ones inserted before the printheads are replaced. Follow the procedure for Ink Cartridge Replacement . Press the Enter or Cancel key to continue. Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Install missing cartridges before replacing printheadsYou are replacing printheads, but the printer has detected that one or more cartridges are missing. The missing cartridges must be installed before the printheads are replaced. Follow the procedure for Printhead Replacement . Press the Enter or Cancel key to continue. Open window and check printhead cover is properly closed You have replaced one or more printheads and the printer’s check has found that the printhead cover is not securely closed. Open the window and check the printhead cover. The procedure is described in the Printhead Replacement procedure. Note: This message may also appear following a paper jam, as the printer cannot detect the exact reason for the problem. In this case you may have to resort to powering off the printer or even removing the power cable from the machine, in order to recover from the problem. See Clearing a Media Jam . Open window and check proper installation of setup printheadsDuring system start-up, which occurs when you first install the printer, you need to install the setup printheads. These special printheads cannot be used for printing, but must be used when the printer has been powered off. The printer has detected that the setup printheads have not been installed correctly. Open the window and follow subsequent instructions to reinstall or relocate the setup printheads. Contact HP for advice if the setup printheads are missing or cannot be installed correctly. Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Option not available now You have selected an option in the menu that is not available at the moment. (The printer may be busy, out of ink, out of paper, etc.) Out of paper The printer ran out of paper while printing the calibration pattern. Load a sheet or roll that is at least 65 cm (25 inches) long and 50 cm (20 inches) wide. Paper advance calibration is recommended. Press ENTER to calibrate You are recommended to perform the Advance calibration routine, to ensure the optimum print quality. Press the En key to create the calibration pattern. See Advance Calibration . Paper advance calibration is recommended. Load paper and select Paper advance calibration. Press ENTER to finishYou are recommended to perform the Advance calibration routine, to ensure the optimum print quality. Load a sheet or roll of paper and then select Ad from the Pa menu. See Advance Calibration . Paper loaded with too much skew Press ENTER to retry Press CANCEL to abort During the loading of paper, the printer has detected that the paper is skewed too much, that is, it has not been loaded straight enough. (‘Skew’ is the angle between the actual paper edge and the correct line.) Eit: Press the En key to restart the loading procedure; Or: Press the Cancel key to cancel paper loading.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Paper mispositioned The paper is not properly positioned in the printer. Either it is out of the load line margins or it has moved too much from its previous position. Reload the paper following the normal procedure, to solve this problem. See Loading Roll Media and Loading Sheet Media . Paper not found Press ENTER to retry Press CANCEL to abort During the loading of paper, the printer has detected that no paper has been loaded. Eit: Press the En key to restart the loading procedure; Or: Press the Cancel key to cancel paper loading. Paper not present. Load paper to print calibration patternThe paper axis calibration routine has been triggered with out having paper loaded. Load paper; see Advance Calibration for details of the routine. Paper too big to scan the pattern after printing it During the paper loading for the Calibration routine, the printer has detected that the it will not be able to load the later when it will be needed for scanning. The minimum size required for the print is 65 cm (25 inches) long and 50 cm (20 inches) wide. Load a smaller sheet that satisfies this minimum requirement.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Paper too big Press ENTER to retry Press CANCEL to abortWhile loading paper into the printer (roll or sheet), the printer has found that it is either too wide or too long (only for sheet) to be loaded properly. Press the En key to load smaller paper, or the Cancel key to stop the load.Paper too small for a diagnostic print The Troubleshooting utility has found that the single sheet loaded in the printer is too small for a Diagnostic Print. Load a roll of paper, or a sheet that is A3-size or larger. Paper too small to align printheads Load bigger size to align Press ENTER to continueThe paper loaded is not big enough to contain the alignment pattern. Unload the paper (select Unlo or Unload from the P) and then load paper that is large enough—at least A4/ Letter-size in landscape mode for Standard alignment, or A3/B size in landscape mode for Special alignment. Paper too small to print the pattern The paper loaded is not big enough to contain the paper axis calibration pattern. Load a roll or sheet that is at least 65 cm (25 inches) long and 50 cm (20 inches) wide.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Paper too small Press ENTER to retry Press CANCEL to abortWhile loading paper into the printer (roll or sheet), the printer has found that it is either too narrow or too short (only for sheet) to be loaded properly. Press the En key to load larger paper, or the Can key to stop the load process.Paper type not valid to align printheads Change paper type to align Press ENTER to continue You have requested the printer to align paper but it has detected that the paper loaded is not the right type to use to align the printheads. The paper loaded is not big enough to contain the alignment pattern. Unload the paper (select Unlo or Unload from the Pa) and then load paper that is the right type for the alignment. See Printhead Alignment . Pattern not found Reload it again, pleaseThe printer is trying to perform a scan of the calibration pattern, but the pattern was not found. Reload the sheet that was printed by the Create pat part of the calibration routine. Possibly a paper jam 1. Open window 2. Switch power off 3. Clear paper path 4. Switch power on 5. Align printheads There may be paper jammed in the printer. (The printer has detected that a motor is blocked and the likely cause is a paper jam; however, it may be due to some other cause.) Follow these steps to check the paper path, as described in Clearing a Media Jam . When the jammed paper has been cleared, you are strongly recommended to align the printheads, as they are quite likely to have become misaligned as a result of the paper jam. Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Printhead replacement not available now. Cancel print jobs before replacementYou have requested the printer to replace one or more printheads, but the printer is busy printing a job and cannot honor the request now. Eit: press the Cancel key to cancel the job that is currently printing, and then again select Replace Pr (from the Ink system menu). Or: wait until the job has finished printing (and there are no more jobs in the print queue), and then again select Replace Pr (from the Ink system menu).Printhead warning Poor print quality A problem has occurred with one or more printheads. The printheads are still functional. The problem was detected either during printhead alignment or during troubleshooting. If you have completed the routine, the system was unable to clean the printheads fully. You should use the Troubleshooting Procedure to correct any image quality problems that may be apparent; alternatively, you should replace the printheads (see Printhead Replacement ). Printheads not aligned Paper type not valid to align printheads Press ENTER to continueYou have replaced one or more printheads but the printer has detected that you do not have the right type of paper loaded for the alignment process. Press the En key to load the correct type of paper, or the Cancel key to stop the load process. Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Printheads not aligned Paper too small to align printheads Press ENTER to continue You have replaced one or more printheads but the printer has detected that you do not have wide enough paper loaded for the alignment process. Press the En key to load larger paper, or the Can key to stop the load process. PRINTHEADS not functional Replace printheads Cancel printThe printer is attempting to print a job, but finds that there is a problem with the printheads. You may either replace the printheads at this stage or cancel the print. Select the required option and press the En key. If you decide to replace them, you will be told which ones are failing or missing. Printheads require alignment. Load paper and select Align printheads. Press ENTER to finish The printer has detected that the printheads need to be aligned. Press the En key to continue. Load a sheet or roll of paper, and select Align p from the Ink menu. See Printhead Alignment . Printheads require alignment. Press ENTER to alignThe printer has detected that the printheads need to be aligned. Press the En key to align them. See Printhead Alignment . Problem found during calibration A general problem was found during the Advance Calibration routine. Respond to any other messages that appear on the front panel, indicating ink or paper problems, and then retry the Ad calibratio routine. Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Problems detected in INK CARTRIDGES. Continue process and replace them. Press ENTER to continueThere is an error with the ink cartridges during the preparation of the ink system. Press the En key and then follow the instructions to replace the faulty ink cartridges.Reload paper There is an error in the paper, as shown in another message. Use the normal procedure to reload the paper. Replace empty cartridges before replacing printheadsYou have requested the printer to permit the replacement of printheads, but the printer has detected that one or more cartridges are empty. The empty cartridges must be replaced before the printheads are replaced. Press the En key and follow the procedure for replacing empty cartridges, described in Ink Cartridge Replacement . Right edge of roll too far from load line Press ENTER to retry Press CANCEL to abort The paper is out of the load line margins—too far from the line where it should be loaded. Eit: Press the En key to restart the loading procedure; Or: Press the Cancel key to cancel paper loading.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Right edge of sheet too far from load line Press ENTER to retry Press CANCEL to abortDuring the loading of a sheet of paper, the printer has detected that the paper is too far to the left; it should be aligned close to the blue line painted on the right side of the platen. Eit: Press the En key to restart the loading procedure; Or: Press the Cancel key to cancel paper loading.Roll edge not found Please check roll edges are non-clear Press ENTER to retry Press CANCEL to abort During the loading of a roll, the printer cannot detect the side edge of the paper. A possible cause is that the media is transparent (clear); only non-clear media are supported. Eit: Press the En key to restart the loading procedure; Or: Press the Cancel key to cancel paper loading. Roll right edge too far from load line Press ENTER to retry Press CANCEL to abortDuring the loading of a roll of paper, the printer has detected that the paper is too far to the left; it should be aligned with the blue line painted on the right side of the platen. Eit: Press the En key to restart the loading procedure; Or: Press the Cancel key to cancel paper loading. Sheet edge not found Please check sheet edges are non-clear Press ENTER to retry Press CANCEL to abort During the loading of a sheet, the printer cannot detect the side edge of the paper. A possible cause is that the media is transparent (clear); only non-clear media are supported. Eit: Press the En key to restart the loading procedure; Or: Press the Cancel key to cancel paper loading.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Sheet not loaded Load sheet with printed patternThe printer is trying to perform a scan of the calibration pattern, but no sheet was found. Load the sheet that was printed by the Cr part of the calibration routine.Sheet too long Please check it is not a roll Press ENTER to retry Press CANCEL to abort You have requested the printer to load a sheet of paper, but the sheet appears to be too long. Check that the paper is not a roll. Eit: Press the En key to try to load the sheet again; Or: Press the Cancel key to stop the process. If the paper is on a roll, follow the instructions in Loading Roll Media . Troubleshooting finished Resume normal printing If problem persists select Troubleshooting again Press ENTER to continueThe printer has finished the Troubleshooting routine and will not at this stage perform further cleaning on the printheads because this could damage the other ones. However, according to the evaluation you have given, the printheads require cleaning because there are defects in the Diagnostic Print. Press the En key. Then resume your normal printing activities. If the problem recurs, try using the T routine again, or select Replace Printh from the front panel (in the In menu) to replace the printheads that are faulty. Troubleshooting requires paper for a diagnostic print. The Troubleshooting utility has found that there is no paper loaded in the printer. Load a roll of paper.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Unable to initialize ink system. Call HP representative.The system cannot successfully complete the startup. Call HP for service.Unable to prepare ink system. Open window to check SETUP printheads During ink system start-up, the purge of the ink system has failed and the system is asking you if the preparation has completed. Check the setup printheads and then follow the instructions in the front panel and respond to further questions. Unknown ink cartridges. Press ENTER to continue.The ink cartridges are not recognized by the printer as ink cartridges approved by HP, and there is at least one that is new. Press the En key. Unknown paper format Reload paper The format (roll or sheet) of the paper loaded in the printer is unknown. Reload the paper following the normal procedure, to solve this problem. See Loading Roll Media or Loading Sheet Media . Unknown paper type Select paper typeThe type of the paper loaded in the printer is unknown to the printer. Select a known paper type from the printer menu. Unknown printheads. Press ENTER to continue. The printheads are not recognized by the printer as printheads approved by HP, though the printer can still use them. Press the En key.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Front Panel Messages (continued) Message Explanation and Action Warning! Machine calibrations need to be performed. Refer to guide for instructions.The color calibrations for the paper that is loaded have been lost. Follow the procedure described in Advance Calibration . Warning: color calibration not done on this paper type The printer has detected that the color calibrations have not been performed on this paper type, and the system is configured to do them. To calibrate color for the current paper type, select Ink menu Co Calibrate p. Warning: printheads not alignedThe printer has detected that the printheads have not been aligned since the last replacement. You should align the printheads by selecting Align from the Ink menu.
The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Message DescriptionsThis is a list of the error messages in the front-panel display. If an action is needed, it is shown in italics in the Explanation and Action column. The messages are listed in alphabetical order. Other front-panel messages, such as prompts, are included in the descriptions of the relevant procedures elsewhere in this document. Front Panel Messages Message Explanation and Action Alignment error due to printheads. Press ENTER to see faulty printheadsThe printer was aligning its printheads, but encountered an error due to some printheads not printing properly. Alignment has stopped. Press the Enter key.Alignment error Press ENTER to continue The printer was aligning its printheads, but encountered an error. Alignment has stopped. Press the Enter key. Cartridges will expire in days: nnOne or more of the cartridges are about to expire. nn is the number of days until expiry date of the cartridge that will expire first. The cartridges that are about to expire are indicated below this message. For an explanation of the replacement procedure, see Ink Cartridge Replacement . Color calibration error Press ENTER to continue The printer was performing a calibration of its color system, but encountered an error. Press the Enter key. For more Messages, click on the Next Page button . HP is not responsible for damage from use of non-HP ink. Replace Continue The printer has determined that one or more of the ink cartridges is not an HP product. Your product warranty only applies when you use HP ink. Any damage caused to your printer resulting from the use of non-HP ink cartridges is not the responsibility of Hewlett-Packard. If you want to replace the non-HP ink cartridges, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue. HP is not responsible for damage from use of non-HP printheads. Replace ContinueThe printer has determined that one or more of the printheads is not an HP product. Your product warranty only applies when you use HP printheads. Any damage caused to your printer resulting from the use of non-HP printheads is not the responsibility of Hewlett- Packard. If you want to replace the non-HP printheads, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Ink cartridge replacement required The printer has detected that one or more of the ink cartridges is missing or has an error, as indicated by flashing crosses. The four icons refer from left to right to the Cyan (), Black (), Magenta () and Yellow () cartridges. For an explanation of the icons and details of the replacement procedure, see Ink Cartridges . INK CARTRIDGES need to be functional. Replace before replacing printheadsYou have attempted to replace printheads, but the printer has detected that there are ink cartridges that are wrong. The ink cartridges must be replaced before the printheads can be replaced. First replace the faulty, empty or missing ink cartridges and then replace the printheads. See Ink Cartridge Replacement and Printhead Replacement . Install missing cartridges and replace empty cartridges before replacing printheads You are replacing printheads, but the printer has detected that some cartridges are empty and some are missing. The empty cartridges must be replaced and the missing ones inserted before the printheads are replaced. Follow the procedure for Ink Cartridge Replacement . Press the Enter or Cancel key to continue. Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Install missing cartridges before replacing printheadsYou are replacing printheads, but the printer has detected that one or more cartridges are missing. The missing cartridges must be installed before the printheads are replaced. Follow the procedure for Printhead Replacement . Press the Enter or Cancel key to continue. Open window and check printhead cover is properly closed You have replaced one or more printheads and the printer’s check has found that the printhead cover is not securely closed. Open the window and check the printhead cover. The procedure is described in the Printhead Replacement procedure. Note: This message may also appear following a paper jam, as the printer cannot detect the exact reason for the problem. In this case you may have to resort to powering off the printer or even removing the power cable from the machine, in order to recover from the problem. See Clearing a Media Jam . Open window and check proper installation of setup printheadsDuring system start-up, which occurs when you first install the printer, you need to install the setup printheads. These special printheads cannot be used for printing, but must be used when the printer has been powered off. The printer has detected that the setup printheads have not been installed correctly. Open the window and follow subsequent instructions to reinstall or relocate the setup printheads. Contact HP for advice if the setup printheads are missing or cannot be installed correctly. Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Option not available now You have selected an option in the menu that is not available at the moment. (The printer may be busy, out of ink, out of paper, etc.) Out of paper The printer ran out of paper while printing the calibration pattern. Load a sheet or roll that is at least 65 cm (25 inches) long and 50 cm (20 inches) wide. Paper advance calibration is recommended. Press ENTER to calibrate You are recommended to perform the Advance calibration routine, to ensure the optimum print quality. Press the Enter key to create the calibration pattern. See Advance Calibration . Paper advance calibration is recommended. Load paper and select Paper advance calibration. Press ENTER to finishYou are recommended to perform the Advance calibration routine, to ensure the optimum print quality. Load a sheet or roll of paper and then select Advance calibration from the Paper menu. See Advance Calibration . Paper loaded with too much skew Press ENTER to retry Press CANCEL to abort During the loading of paper, the printer has detected that the paper is skewed too much, that is, it has not been loaded straight enough. (‘Skew’ is the angle between the actual paper edge and the correct line.) Either: Press the Enter key to restart the loading procedure; Or: Press the Cancel key to cancel paper loading.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Paper mispositioned The paper is not properly positioned in the printer. Either it is out of the load line margins or it has moved too much from its previous position. Reload the paper following the normal procedure, to solve this problem. See Loading Roll Media and Loading Sheet Media . Paper not found Press ENTER to retry Press CANCEL to abort During the loading of paper, the printer has detected that no paper has been loaded. Either: Press the Enter key to restart the loading procedure; Or: Press the Cancel key to cancel paper loading. Paper not present. Load paper to print calibration patternThe paper axis calibration routine has been triggered with out having paper loaded. Load paper; see Advance Calibration for details of the routine. Paper too big to scan the pattern after printing it During the paper loading for the Calibration routine, the printer has detected that the it will not be able to load the later when it will be needed for scanning. The minimum size required for the print is 65 cm (25 inches) long and 50 cm (20 inches) wide. Load a smaller sheet that satisfies this minimum requirement.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Paper too big Press ENTER to retry Press CANCEL to abortWhile loading paper into the printer (roll or sheet), the printer has found that it is either too wide or too long (only for sheet) to be loaded properly. Press the Enter key to load smaller paper, or the Cancel key to stop the load.Paper too small for a diagnostic print The Troubleshooting utility has found that the single sheet loaded in the printer is too small for a Diagnostic Print. Load a roll of paper, or a sheet that is A3-size or larger. Paper too small to align printheads Load bigger size to align Press ENTER to continueThe paper loaded is not big enough to contain the alignment pattern. Unload the paper (select Unload roll or Unload sheet from the Paper menu) and then load paper that is large enough
The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Message DescriptionsThis is a list of the error messages in the front-panel display. If an action is needed, it is shown in italics in the Explanation and Action column. The messages are listed in alphabetical order. Other front-panel messages, such as prompts, are included in the descriptions of the relevant procedures elsewhere in this document. Front Panel Messages Message Explanation and Action Alignment error due to printheads. Press ENTER to see faulty printheadsThe printer was aligning its printheads, but encountered an error due to some printheads not printing properly. Alignment has stopped. Press the Enter key.Alignment error Press ENTER to continue The printer was aligning its printheads, but encountered an error. Alignment has stopped. Press the Enter key. Cartridges will expire in days: nnOne or more of the cartridges are about to expire. nn is the number of days until expiry date of the cartridge that will expire first. The cartridges that are about to expire are indicated below this message. For an explanation of the replacement procedure, see Ink Cartridge Replacement . Color calibration error Press ENTER to continue The printer was performing a calibration of its color system, but encountered an error. Press the Enter key. For more Messages, click on the Next Page button . HP is not responsible for damage from use of non-HP ink. Replace Continue The printer has determined that one or more of the ink cartridges is not an HP product. Your product warranty only applies when you use HP ink. Any damage caused to your printer resulting from the use of non-HP ink cartridges is not the responsibility of Hewlett-Packard. If you want to replace the non-HP ink cartridges, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue. HP is not responsible for damage from use of non-HP printheads. Replace ContinueThe printer has determined that one or more of the printheads is not an HP product. Your product warranty only applies when you use HP printheads. Any damage caused to your printer resulting from the use of non-HP printheads is not the responsibility of Hewlett- Packard. If you want to replace the non-HP printheads, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Ink cartridge replacement required The printer has detected that one or more of the ink cartridges is missing or has an error, as indicated by flashing crosses. The four icons refer from left to right to the Cyan (), Black (), Magenta () and Yellow () cartridges. For an explanation of the icons and details of the replacement procedure, see Ink Cartridges . INK CARTRIDGES need to be functional. Replace before replacing printheadsYou have attempted to replace printheads, but the printer has detected that there are ink cartridges that are wrong. The ink cartridges must be replaced before the printheads can be replaced. First replace the faulty, empty or missing ink cartridges and then replace the printheads. See Ink Cartridge Replacement and Printhead Replacement . Install missing cartridges and replace empty cartridges before replacing printheads You are replacing printheads, but the printer has detected that some cartridges are empty and some are missing. The empty cartridges must be replaced and the missing ones inserted before the printheads are replaced. Follow the procedure for Ink Cartridge Replacement . Press the Enter or Cancel key to continue. Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Install missing cartridges before replacing printheadsYou are replacing printheads, but the printer has detected that one or more cartridges are missing. The missing cartridges must be installed before the printheads are replaced. Follow the procedure for Printhead Replacement . Press the Enter or Cancel key to continue. Open window and check printhead cover is properly closed You have replaced one or more printheads and the printer
The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Message DescriptionsThis is a list of the error messages in the front-panel display. If an action is needed, it is shown in italics in the Explanation and Action column. The messages are listed in alphabetical order. Other front-panel messages, such as prompts, are included in the descriptions of the relevant procedures elsewhere in this document. Front Panel Messages Message Explanation and Action Alignment error due to printheads. Press ENTER to see faulty printheadsThe printer was aligning its printheads, but encountered an error due to some printheads not printing properly. Alignment has stopped. Press the Enter key.Alignment error Press ENTER to continue The printer was aligning its printheads, but encountered an error. Alignment has stopped. Press the Enter key. Cartridges will expire in days: nnOne or more of the cartridges are about to expire. nn is the number of days until expiry date of the cartridge that will expire first. The cartridges that are about to expire are indicated below this message. For an explanation of the replacement procedure, see Ink Cartridge Replacement . Color calibration error Press ENTER to continue The printer was performing a calibration of its color system, but encountered an error. Press the Enter key. For more Messages, click on the Next Page button . HP is not responsible for damage from use of non-HP ink. Replace Continue The printer has determined that one or more of the ink cartridges is not an HP product. Your product warranty only applies when you use HP ink. Any damage caused to your printer resulting from the use of non-HP ink cartridges is not the responsibility of Hewlett-Packard. If you want to replace the non-HP ink cartridges, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue. HP is not responsible for damage from use of non-HP printheads. Replace ContinueThe printer has determined that one or more of the printheads is not an HP product. Your product warranty only applies when you use HP printheads. Any damage caused to your printer resulting from the use of non-HP printheads is not the responsibility of Hewlett- Packard. If you want to replace the non-HP printheads, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Ink cartridge replacement required The printer has detected that one or more of the ink cartridges is missing or has an error, as indicated by flashing crosses. The four icons refer from left to right to the Cyan (), Black (), Magenta () and Yellow () cartridges. For an explanation of the icons and details of the replacement procedure, see Ink Cartridges . INK CARTRIDGES need to be functional. Replace before replacing printheadsYou have attempted to replace printheads, but the printer has detected that there are ink cartridges that are wrong. The ink cartridges must be replaced before the printheads can be replaced. First replace the faulty, empty or missing ink cartridges and then replace the printheads. See Ink Cartridge Replacement and Printhead Replacement . Install missing cartridges and replace empty cartridges before replacing printheads You are replacing printheads, but the printer has detected that some cartridges are empty and some are missing. The empty cartridges must be replaced and the missing ones inserted before the printheads are replaced. Follow the procedure for Ink Cartridge Replacement . Press the Enter or Cancel key to continue. Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Install missing cartridges before replacing printheadsYou are replacing printheads, but the printer has detected that one or more cartridges are missing. The missing cartridges must be installed before the printheads are replaced. Follow the procedure for Printhead Replacement . Press the Enter or Cancel key to continue. Open window and check printhead cover is properly closed You have replaced one or more printheads and the printer
The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Message DescriptionsThis is a list of the error messages in the front-panel display. If an action is needed, it is shown in italics in the Explanation and Action column. The messages are listed in alphabetical order. Other front-panel messages, such as prompts, are included in the descriptions of the relevant procedures elsewhere in this document. Front Panel Messages Message Explanation and Action Alignment error due to printheads. Press ENTER to see faulty printheadsThe printer was aligning its printheads, but encountered an error due to some printheads not printing properly. Alignment has stopped. Press the Enter key.Alignment error Press ENTER to continue The printer was aligning its printheads, but encountered an error. Alignment has stopped. Press the Enter key. Cartridges will expire in days: nnOne or more of the cartridges are about to expire. nn is the number of days until expiry date of the cartridge that will expire first. The cartridges that are about to expire are indicated below this message. For an explanation of the replacement procedure, see Ink Cartridge Replacement . Color calibration error Press ENTER to continue The printer was performing a calibration of its color system, but encountered an error. Press the Enter key. For more Messages, click on the Next Page button . HP is not responsible for damage from use of non-HP ink. Replace Continue The printer has determined that one or more of the ink cartridges is not an HP product. Your product warranty only applies when you use HP ink. Any damage caused to your printer resulting from the use of non-HP ink cartridges is not the responsibility of Hewlett-Packard. If you want to replace the non-HP ink cartridges, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue. HP is not responsible for damage from use of non-HP printheads. Replace ContinueThe printer has determined that one or more of the printheads is not an HP product. Your product warranty only applies when you use HP printheads. Any damage caused to your printer resulting from the use of non-HP printheads is not the responsibility of Hewlett- Packard. If you want to replace the non-HP printheads, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Ink cartridge replacement required The printer has detected that one or more of the ink cartridges is missing or has an error, as indicated by flashing crosses. The four icons refer from left to right to the Cyan (), Black (), Magenta () and Yellow () cartridges. For an explanation of the icons and details of the replacement procedure, see Ink Cartridges . INK CARTRIDGES need to be functional. Replace before replacing printheadsYou have attempted to replace printheads, but the printer has detected that there are ink cartridges that are wrong. The ink cartridges must be replaced before the printheads can be replaced. First replace the faulty, empty or missing ink cartridges and then replace the printheads. See Ink Cartridge Replacement and Printhead Replacement . Install missing cartridges and replace empty cartridges before replacing printheads You are replacing printheads, but the printer has detected that some cartridges are empty and some are missing. The empty cartridges must be replaced and the missing ones inserted before the printheads are replaced. Follow the procedure for Ink Cartridge Replacement . Press the Enter or Cancel key to continue. Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Install missing cartridges before replacing printheadsYou are replacing printheads, but the printer has detected that one or more cartridges are missing. The missing cartridges must be installed before the printheads are replaced. Follow the procedure for Printhead Replacement . Press the Enter or Cancel key to continue. Open window and check printhead cover is properly closed You have replaced one or more printheads and the printer
The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Message DescriptionsThis is a list of the error messages in the front-panel display. If an action is needed, it is shown in italics in the Explanation and Action column. The messages are listed in alphabetical order. Other front-panel messages, such as prompts, are included in the descriptions of the relevant procedures elsewhere in this document. Front Panel Messages Message Explanation and Action Alignment error due to printheads. Press ENTER to see faulty printheadsThe printer was aligning its printheads, but encountered an error due to some printheads not printing properly. Alignment has stopped. Press the Enter key.Alignment error Press ENTER to continue The printer was aligning its printheads, but encountered an error. Alignment has stopped. Press the Enter key. Cartridges will expire in days: nnOne or more of the cartridges are about to expire. nn is the number of days until expiry date of the cartridge that will expire first. The cartridges that are about to expire are indicated below this message. For an explanation of the replacement procedure, see Ink Cartridge Replacement . Color calibration error Press ENTER to continue The printer was performing a calibration of its color system, but encountered an error. Press the Enter key. For more Messages, click on the Next Page button . HP is not responsible for damage from use of non-HP ink. Replace Continue The printer has determined that one or more of the ink cartridges is not an HP product. Your product warranty only applies when you use HP ink. Any damage caused to your printer resulting from the use of non-HP ink cartridges is not the responsibility of Hewlett-Packard. If you want to replace the non-HP ink cartridges, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue. HP is not responsible for damage from use of non-HP printheads. Replace ContinueThe printer has determined that one or more of the printheads is not an HP product. Your product warranty only applies when you use HP printheads. Any damage caused to your printer resulting from the use of non-HP printheads is not the responsibility of Hewlett- Packard. If you want to replace the non-HP printheads, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Ink cartridge replacement required The printer has detected that one or more of the ink cartridges is missing or has an error, as indicated by flashing crosses. The four icons refer from left to right to the Cyan (), Black (), Magenta () and Yellow () cartridges. For an explanation of the icons and details of the replacement procedure, see Ink Cartridges . INK CARTRIDGES need to be functional. Replace before replacing printheadsYou have attempted to replace printheads, but the printer has detected that there are ink cartridges that are wrong. The ink cartridges must be replaced before the printheads can be replaced. First replace the faulty, empty or missing ink cartridges and then replace the printheads. See Ink Cartridge Replacement and Printhead Replacement . Install missing cartridges and replace empty cartridges before replacing printheads You are replacing printheads, but the printer has detected that some cartridges are empty and some are missing. The empty cartridges must be replaced and the missing ones inserted before the printheads are replaced. Follow the procedure for Ink Cartridge Replacement . Press the Enter or Cancel key to continue. Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Install missing cartridges before replacing printheadsYou are replacing printheads, but the printer has detected that one or more cartridges are missing. The missing cartridges must be installed before the printheads are replaced. Follow the procedure for Printhead Replacement . Press the Enter or Cancel key to continue. Open window and check printhead cover is properly closed You have replaced one or more printheads and the printer
The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Message DescriptionsThis is a list of the error messages in the front-panel display. If an action is needed, it is shown in italics in the Explanation and Action column. The messages are listed in alphabetical order. Other front-panel messages, such as prompts, are included in the descriptions of the relevant procedures elsewhere in this document. Front Panel Messages Message Explanation and Action Alignment error due to printheads. Press ENTER to see faulty printheadsThe printer was aligning its printheads, but encountered an error due to some printheads not printing properly. Alignment has stopped. Press the Enter key.Alignment error Press ENTER to continue The printer was aligning its printheads, but encountered an error. Alignment has stopped. Press the Enter key. Cartridges will expire in days: nnOne or more of the cartridges are about to expire. nn is the number of days until expiry date of the cartridge that will expire first. The cartridges that are about to expire are indicated below this message. For an explanation of the replacement procedure, see Ink Cartridge Replacement . Color calibration error Press ENTER to continue The printer was performing a calibration of its color system, but encountered an error. Press the Enter key. For more Messages, click on the Next Page button . HP is not responsible for damage from use of non-HP ink. Replace Continue The printer has determined that one or more of the ink cartridges is not an HP product. Your product warranty only applies when you use HP ink. Any damage caused to your printer resulting from the use of non-HP ink cartridges is not the responsibility of Hewlett-Packard. If you want to replace the non-HP ink cartridges, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue. HP is not responsible for damage from use of non-HP printheads. Replace ContinueThe printer has determined that one or more of the printheads is not an HP product. Your product warranty only applies when you use HP printheads. Any damage caused to your printer resulting from the use of non-HP printheads is not the responsibility of Hewlett- Packard. If you want to replace the non-HP printheads, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Ink cartridge replacement required The printer has detected that one or more of the ink cartridges is missing or has an error, as indicated by flashing crosses. The four icons refer from left to right to the Cyan (), Black (), Magenta () and Yellow () cartridges. For an explanation of the icons and details of the replacement procedure, see Ink Cartridges . INK CARTRIDGES need to be functional. Replace before replacing printheadsYou have attempted to replace printheads, but the printer has detected that there are ink cartridges that are wrong. The ink cartridges must be replaced before the printheads can be replaced. First replace the faulty, empty or missing ink cartridges and then replace the printheads. See Ink Cartridge Replacement and Printhead Replacement . Install missing cartridges and replace empty cartridges before replacing printheads You are replacing printheads, but the printer has detected that some cartridges are empty and some are missing. The empty cartridges must be replaced and the missing ones inserted before the printheads are replaced. Follow the procedure for Ink Cartridge Replacement . Press the Enter or Cancel key to continue. Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Install missing cartridges before replacing printheadsYou are replacing printheads, but the printer has detected that one or more cartridges are missing. The missing cartridges must be installed before the printheads are replaced. Follow the procedure for Printhead Replacement . Press the Enter or Cancel key to continue. Open window and check printhead cover is properly closed You have replaced one or more printheads and the printer
The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Message DescriptionsThis is a list of the error messages in the front-panel display. If an action is needed, it is shown in italics in the Explanation and Action column. The messages are listed in alphabetical order. Other front-panel messages, such as prompts, are included in the descriptions of the relevant procedures elsewhere in this document. Front Panel Messages Message Explanation and Action Alignment error due to printheads. Press ENTER to see faulty printheadsThe printer was aligning its printheads, but encountered an error due to some printheads not printing properly. Alignment has stopped. Press the Enter key.Alignment error Press ENTER to continue The printer was aligning its printheads, but encountered an error. Alignment has stopped. Press the Enter key. Cartridges will expire in days: nnOne or more of the cartridges are about to expire. nn is the number of days until expiry date of the cartridge that will expire first. The cartridges that are about to expire are indicated below this message. For an explanation of the replacement procedure, see Ink Cartridge Replacement . Color calibration error Press ENTER to continue The printer was performing a calibration of its color system, but encountered an error. Press the Enter key. For more Messages, click on the Next Page button . HP is not responsible for damage from use of non-HP ink. Replace Continue The printer has determined that one or more of the ink cartridges is not an HP product. Your product warranty only applies when you use HP ink. Any damage caused to your printer resulting from the use of non-HP ink cartridges is not the responsibility of Hewlett-Packard. If you want to replace the non-HP ink cartridges, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue. HP is not responsible for damage from use of non-HP printheads. Replace ContinueThe printer has determined that one or more of the printheads is not an HP product. Your product warranty only applies when you use HP printheads. Any damage caused to your printer resulting from the use of non-HP printheads is not the responsibility of Hewlett- Packard. If you want to replace the non-HP printheads, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Ink cartridge replacement required The printer has detected that one or more of the ink cartridges is missing or has an error, as indicated by flashing crosses. The four icons refer from left to right to the Cyan (), Black (), Magenta () and Yellow () cartridges. For an explanation of the icons and details of the replacement procedure, see Ink Cartridges . INK CARTRIDGES need to be functional. Replace before replacing printheadsYou have attempted to replace printheads, but the printer has detected that there are ink cartridges that are wrong. The ink cartridges must be replaced before the printheads can be replaced. First replace the faulty, empty or missing ink cartridges and then replace the printheads. See Ink Cartridge Replacement and Printhead Replacement . Install missing cartridges and replace empty cartridges before replacing printheads You are replacing printheads, but the printer has detected that some cartridges are empty and some are missing. The empty cartridges must be replaced and the missing ones inserted before the printheads are replaced. Follow the procedure for Ink Cartridge Replacement . Press the Enter or Cancel key to continue. Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Install missing cartridges before replacing printheadsYou are replacing printheads, but the printer has detected that one or more cartridges are missing. The missing cartridges must be installed before the printheads are replaced. Follow the procedure for Printhead Replacement . Press the Enter or Cancel key to continue. Open window and check printhead cover is properly closed You have replaced one or more printheads and the printer’s check has found that the printhead cover is not securely closed. Open the window and check the printhead cover. The procedure is described in the Printhead Replacement procedure. Note: This message may also appear following a paper jam, as the printer cannot detect the exact reason for the problem. In this case you may have to resort to powering off the printer or even removing the power cable from the machine, in order to recover from the problem. See Clearing a Media Jam . Open window and check proper installation of setup printheadsDuring system start-up, which occurs when you first install the printer, you need to install the setup printheads. These special printheads cannot be used for printing, but must be used when the printer has been powered off. The printer has detected that the setup printheads have not been installed correctly. Open the window and follow subsequent instructions to reinstall or relocate the setup printheads. Contact HP for advice if the setup printheads are missing or cannot be installed correctly. Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Option not available now You have selected an option in the menu that is not available at the moment. (The printer may be busy, out of ink, out of paper, etc.) Out of paper The printer ran out of paper while printing the calibration pattern. Load a sheet or roll that is at least 65 cm (25 inches) long and 50 cm (20 inches) wide. Paper advance calibration is recommended. Press ENTER to calibrate You are recommended to perform the Advance calibration routine, to ensure the optimum print quality. Press the Enter key to create the calibration pattern. See Advance Calibration . Paper advance calibration is recommended. Load paper and select Paper advance calibration. Press ENTER to finishYou are recommended to perform the Advance calibration routine, to ensure the optimum print quality. Load a sheet or roll of paper and then select Advance calibration from the Paper menu. See Advance Calibration . Paper loaded with too much skew Press ENTER to retry Press CANCEL to abort During the loading of paper, the printer has detected that the paper is skewed too much, that is, it has not been loaded straight enough. (‘Skew’ is the angle between the actual paper edge and the correct line.) Either: Press the Enter key to restart the loading procedure; Or: Press the Cancel key to cancel paper loading.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Paper mispositioned The paper is not properly positioned in the printer. Either it is out of the load line margins or it has moved too much from its previous position. Reload the paper following the normal procedure, to solve this problem. See Loading Roll Media and Loading Sheet Media . Paper not found Press ENTER to retry Press CANCEL to abort During the loading of paper, the printer has detected that no paper has been loaded. Either: Press the Enter key to restart the loading procedure; Or: Press the Cancel key to cancel paper loading. Paper not present. Load paper to print calibration patternThe paper axis calibration routine has been triggered with out having paper loaded. Load paper; see Advance Calibration for details of the routine. Paper too big to scan the pattern after printing it During the paper loading for the Calibration routine, the printer has detected that the it will not be able to load the later when it will be needed for scanning. The minimum size required for the print is 65 cm (25 inches) long and 50 cm (20 inches) wide. Load a smaller sheet that satisfies this minimum requirement.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Paper too big Press ENTER to retry Press CANCEL to abortWhile loading paper into the printer (roll or sheet), the printer has found that it is either too wide or too long (only for sheet) to be loaded properly. Press the Enter key to load smaller paper, or the Cancel key to stop the load.Paper too small for a diagnostic print The Troubleshooting utility has found that the single sheet loaded in the printer is too small for a Diagnostic Print. Load a roll of paper, or a sheet that is A3-size or larger. Paper too small to align printheads Load bigger size to align Press ENTER to continueThe paper loaded is not big enough to contain the alignment pattern. Unload the paper (select Unload roll or Unload sheet from the Paper menu) and then load paper that is large enough
The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Message DescriptionsThis is a list of the error messages in the front-panel display. If an action is needed, it is shown in italics in the Explanation and Action column. The messages are listed in alphabetical order. Other front-panel messages, such as prompts, are included in the descriptions of the relevant procedures elsewhere in this document. Front Panel Messages Message Explanation and Action Alignment error due to printheads. Press ENTER to see faulty printheadsThe printer was aligning its printheads, but encountered an error due to some printheads not printing properly. Alignment has stopped. Press the Enter key.Alignment error Press ENTER to continue The printer was aligning its printheads, but encountered an error. Alignment has stopped. Press the Enter key. Cartridges will expire in days: nnOne or more of the cartridges are about to expire. nn is the number of days until expiry date of the cartridge that will expire first. The cartridges that are about to expire are indicated below this message. For an explanation of the replacement procedure, see Ink Cartridge Replacement . Color calibration error Press ENTER to continue The printer was performing a calibration of its color system, but encountered an error. Press the Enter key. For more Messages, click on the Next Page button . HP is not responsible for damage from use of non-HP ink. Replace Continue The printer has determined that one or more of the ink cartridges is not an HP product. Your product warranty only applies when you use HP ink. Any damage caused to your printer resulting from the use of non-HP ink cartridges is not the responsibility of Hewlett-Packard. If you want to replace the non-HP ink cartridges, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue. HP is not responsible for damage from use of non-HP printheads. Replace ContinueThe printer has determined that one or more of the printheads is not an HP product. Your product warranty only applies when you use HP printheads. Any damage caused to your printer resulting from the use of non-HP printheads is not the responsibility of Hewlett- Packard. If you want to replace the non-HP printheads, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Ink cartridge replacement required The printer has detected that one or more of the ink cartridges is missing or has an error, as indicated by flashing crosses. The four icons refer from left to right to the Cyan (), Black (), Magenta () and Yellow () cartridges. For an explanation of the icons and details of the replacement procedure, see Ink Cartridges . INK CARTRIDGES need to be functional. Replace before replacing printheadsYou have attempted to replace printheads, but the printer has detected that there are ink cartridges that are wrong. The ink cartridges must be replaced before the printheads can be replaced. First replace the faulty, empty or missing ink cartridges and then replace the printheads. See Ink Cartridge Replacement and Printhead Replacement . Install missing cartridges and replace empty cartridges before replacing printheads You are replacing printheads, but the printer has detected that some cartridges are empty and some are missing. The empty cartridges must be replaced and the missing ones inserted before the printheads are replaced. Follow the procedure for Ink Cartridge Replacement . Press the Enter or Cancel key to continue. Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Install missing cartridges before replacing printheadsYou are replacing printheads, but the printer has detected that one or more cartridges are missing. The missing cartridges must be installed before the printheads are replaced. Follow the procedure for Printhead Replacement . Press the Enter or Cancel key to continue. Open window and check printhead cover is properly closed You have replaced one or more printheads and the printer