HP DesignJet 500 A1 User Manual
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The Front PanelMenu Structure Navigating the Menu System Message Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Menu StructureThe front panel display area screen shows the four classes of menu options available represented with specific icons. Click on the icon to displays its menu structure. Paper Menu Ink Menu Job Management Menu Set-up Menu Paper Inked areaAutomatic Size Page Format ANSI Best ANSI A
The Front PanelMenu Structure Navigating the Menu System Message Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Menu StructureThe front panel display area screen shows the four classes of menu options available represented with specific icons. Click on the icon to displays its menu structure. Paper Menu Ink Menu Job Management Menu Set-up Menu Paper Inked areaAutomatic Size Page Format ANSI Best ANSI A…E ISO Best ISO …A0 JIS Best JIS …B1 ARCH Best ARCH …E1 Oversize Over A2, Over A1 Extra 100cm x 140cm, … Rotate 0, 90, 180, 270 Mirroring Only shown if media is loaded Items always shown Menu item depends on the type of media loaded Only shown if optional HP-GL/2 Accessory Card is installed On/off Load/Unload SheetSelect paper typeCutter ON/OFF Load/Unload Roll Advance Calibration Restore factoryCreate patternMeasure pattern Plain PaperVellumNatural Tracing PaperTranslucent BondClear filmMatte filmCoated PaperHeavy Coated PaperHigh-Gloss PhotoPoster PaperCanvasBright White Inkjet Paper Ink Color calibration Information PrintheadsInk Cartridges TroubleshootingAlign Print HeadsReplace Print HeadsReplace Ink CartridgesColor settings ColorGrayscaleTrue Black Color/monochrome Cyan PrintheadMagenta PrintheadBlack Printhead Yellow Printhead StatusReset Calibrate PaperStandard (4.5 min.)Special (11 min.) Cyan Ink CartridgeInk LevelsMagenta Ink CartridgeYellow Ink Cartridge Black Ink Cartridge Drying time AutomaticNoneManual 1, 2 … , 99 min.NativesRGB RGB PerceptualSaturationColorimetric Rendering Intent HelpPrint qualityPrinter InformationModel number, Serial number, Service ID, Firmware rev, Accessory rev, Paper used, Ink used (c, m, y, k), Scan axis usage, Paper axis usage, Service station usage, Spittoon usage, Pinch-lift usage, Cutter usage, Ink usage. NormalFastBest Advanced Options Best Quality SettingsOptimize for ImagesLine drawings / textMaximum detailDefault Define Palette Pen no. 0 … 15Pen no. 0 … 15 0.13 ... 12.0mm0.13 ... 12.0mm WidthWidth Palette HPGL/2 settings Merge Palette A, Palette BFactorySoftware, Factory, Palette A, BOn/Off Only shown if optional HP-GL/2 Accessory Card is installed More menu options Items always shown BuzzerContrast Front Panel Altitude Language English, German, Spanish, French, Italian, Japenese, Portuguese, Korean, Chinese, Taiwanese, … Log PrintheadsErrorsService testsService calibrationsService utilities0-1000m 1000m - 2000m >2000mON/OFF0%, 5%, … , 100% Service tools Hidden items that can only be accessed from the Set-up menu through a certain combination of keys Card setupI/O Timeout No I/O Cards present Reset Card No I/O Cards present / Contents provided by cardConfigurationAdvanced30 sec, … , 30 min I/O setup Card ID Previous menu options
The Front PanelMenu Structure Navigating the Menu System Message Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Menu StructureThe front panel display area screen shows the four classes of menu options available represented with specific icons. Click on the icon to displays its menu structure. Paper Menu Ink Menu Job Management Menu Set-up Menu Paper Inked areaAutomatic Size Page Format ANSI Best ANSI A…E ISO Best ISO …A0 JIS Best JIS …B1 ARCH Best ARCH …E1 Oversize Over A2, Over A1 Extra 100cm x 140cm, … Rotate 0, 90, 180, 270 Mirroring Only shown if media is loaded Items always shown Menu item depends on the type of media loaded Only shown if optional HP-GL/2 Accessory Card is installed On/off Load/Unload SheetSelect paper typeCutter ON/OFF Load/Unload Roll Advance Calibration Restore factoryCreate patternMeasure pattern Plain PaperVellumNatural Tracing PaperTranslucent BondClear filmMatte filmCoated PaperHeavy Coated PaperHigh-Gloss PhotoPoster PaperCanvasBright White Inkjet Paper Ink Color calibration Information PrintheadsInk Cartridges TroubleshootingAlign Print HeadsReplace Print HeadsReplace Ink CartridgesColor settings ColorGrayscaleTrue Black Color/monochrome Cyan PrintheadMagenta PrintheadBlack Printhead Yellow Printhead StatusReset Calibrate PaperStandard (4.5 min.)Special (11 min.) Cyan Ink CartridgeInk LevelsMagenta Ink CartridgeYellow Ink Cartridge Black Ink Cartridge Drying time AutomaticNoneManual 1, 2 … , 99 min.NativesRGB RGB PerceptualSaturationColorimetric Rendering Intent HelpPrint qualityPrinter InformationModel number, Serial number, Service ID, Firmware rev, Accessory rev, Paper used, Ink used (c, m, y, k), Scan axis usage, Paper axis usage, Service station usage, Spittoon usage, Pinch-lift usage, Cutter usage, Ink usage. NormalFastBest Advanced Options Best Quality SettingsOptimize for ImagesLine drawings / textMaximum detailDefault Define Palette Pen no. 0 … 15Pen no. 0 … 15 0.13 ... 12.0mm0.13 ... 12.0mm WidthWidth Palette HPGL/2 settings Merge Palette A, Palette BFactorySoftware, Factory, Palette A, BOn/Off Only shown if optional HP-GL/2 Accessory Card is installed More menu options Items always shown BuzzerContrast Front Panel Altitude Language English, German, Spanish, French, Italian, Japenese, Portuguese, Korean, Chinese, Taiwanese, … Log PrintheadsErrorsService testsService calibrationsService utilities0-1000m 1000m - 2000m >2000mON/OFF0%, 5%, … , 100% Service tools Hidden items that can only be accessed from the Set-up menu through a certain combination of keys Card setupI/O Timeout No I/O Cards present Reset Card No I/O Cards present / Contents provided by cardConfigurationAdvanced30 sec, … , 30 min I/O setup Card ID Previous menu options
The Front Panel Menu StructureNavigating the Menu System Message Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Navigating the Menu SystemFrom the top level of the menu system, you can navigate through the menus using the display keys. Any menu item followed by a greater-than symbol (>), indicates that a further level of menu items is available. See Navigation Example for a brief overview of the menu system. Press the Up and Down keys to scroll up and down though the menus or menu options. Press Menu to return to the top level without changing any menu selections. This will bring you to the four menu icons. Press Back to return to the previous menu level without changing any menu selections. Press Enter to: Select a menu and move to the next menu level. Change the value of the selected menu item. shows that the path to the Drying time option is: Ink menu Drying time Use the following procedure to set the ink-drying time to two minutes. Setting Drying Time Navigation Example Key Action Display Result 1. Use the Up and Down keys to high- light the Ink menu icon.The Ink menu icon is highlighted to allow you to select the Ink menu options. 2. Press the Enter key to enter the printer Ink menu.The display shows the Ink menu to allow you to select Drying Time. Continued … Continued … Setting Drying Time Navigation Example (continued) Key Action Display Result Continued … Setting Drying Time Navigation Example (continued) Key Action Display Result Setting Drying Time Navigation Example (continued) Key Action Display Result
The Front Panel Menu StructureNavigating the Menu System Message Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Navigating the Menu SystemFrom the top level of the menu system, you can navigate through the menus using the display keys. Any menu item followed by a greater-than symbol (>), indicates that a further level of menu items is available. See Navigation Example for a brief overview of the menu system. Press the Up and Down keys to scroll up and down though the menus or menu options. Press Menu to return to the top level without changing any menu selections. This will bring you to the four menu icons. Press Back to return to the previous menu level without changing any menu selections. Press Enter to: Select a menu and move to the next menu level. Change the value of the selected menu item. shows that the path to the Drying time option is: Ink menu → Drying time Use the following procedure to set the ink-drying time to two minutes. Setting Drying Time Navigation Example Key Action Display Result 1. Use the Up and Down keys to high- light the Ink menu icon.The Ink menu icon is highlighted to allow you to select the Ink menu options. 2. Press the Enter key to enter the printer Ink menu.The display shows the Ink menu to allow you to select Drying Time. Continued … Continued … Setting Drying Time Navigation Example (continued) Key Action Display Result Continued … Setting Drying Time Navigation Example (continued) Key Action Display Result Setting Drying Time Navigation Example (continued) Key Action Display Result
The Front Panel Menu StructureNavigating the Menu System Message Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Navigating the Menu SystemFrom the top level of the menu system, you can navigate through the menus using the display keys. Any menu item followed by a greater-than symbol (>), indicates that a further level of menu items is available. See Navigation Example for a brief overview of the menu system. Press the Up and Down keys to scroll up and down though the menus or menu options. Press Menu to return to the top level without changing any menu selections. This will bring you to the four menu icons. Press Back to return to the previous menu level without changing any menu selections. Press Enter to: Select a menu and move to the next menu level. Change the value of the selected menu item. shows that the path to the Drying time option is: Ink menu Drying time Use the following procedure to set the ink-drying time to two minutes. Setting Drying Time Navigation Example Key Action Display Result 1. Use the Up and Down keys to high- light the Ink menu icon.The Ink menu icon is highlighted to allow you to select the Ink menu options. 2. Press the Enter key to enter the printer Ink menu.The display shows the Ink menu to allow you to select Drying Time. Continued … Continued … Setting Drying Time Navigation Example (continued) Key Action Display Result Continued … Setting Drying Time Navigation Example (continued) Key Action Display Result Setting Drying Time Navigation Example (continued) Key Action Display Result
The Front Panel Menu StructureNavigating the Menu System Message Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Navigating the Menu SystemFrom the top level of the menu system, you can navigate through the menus using the display keys. Any menu item followed by a greater-than symbol (>), indicates that a further level of menu items is available. See Navigation Example for a brief overview of the menu system. Press the Up and Down keys to scroll up and down though the menus or menu options. Press Menu to return to the top level without changing any menu selections. This will bring you to the four menu icons. Press Back to return to the previous menu level without changing any menu selections. Press Enter to: Select a menu and move to the next menu level. Change the value of the selected menu item. shows that the path to the Drying time option is: Ink menu → Drying time Use the following procedure to set the ink-drying time to two minutes. Setting Drying Time Navigation Example Key Action Display Result 1. Use the Up and Down keys to high- light the Ink menu icon.The Ink menu icon is highlighted to allow you to select the Ink menu options. 2. Press the Enter key to enter the printer Ink menu.The display shows the Ink menu to allow you to select Drying Time. Continued … Continued … Setting Drying Time Navigation Example (continued) Key Action Display Result Continued … Setting Drying Time Navigation Example (continued) Key Action Display Result Setting Drying Time Navigation Example (continued) Key Action Display Result
The Front Panel Menu StructureNavigating the Menu System Message Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Navigating the Menu SystemFrom the top level of the menu system, you can navigate through the menus using the display keys. Any menu item followed by a greater-than symbol (>), indicates that a further level of menu items is available. See Navigation Example for a brief overview of the menu system. Press the Up and Down keys to scroll up and down though the menus or menu options. Press Menu to return to the top level without changing any menu selections. This will bring you to the four menu icons. Press Back to return to the previous menu level without changing any menu selections. Press Enter to: Select a menu and move to the next menu level. Change the value of the selected menu item. shows that the path to the Drying time option is: Ink menu Drying time Use the following procedure to set the ink-drying time to two minutes. Setting Drying Time Navigation Example Key Action Display Result 1. Use the Up and Down keys to high- light the Ink menu icon.The Ink menu icon is highlighted to allow you to select the Ink menu options. 2. Press the Enter key to enter the printer Ink menu.The display shows the Ink menu to allow you to select Drying Time. Continued … Continued … Setting Drying Time Navigation Example (continued) Key Action Display Result Continued … Setting Drying Time Navigation Example (continued) Key Action Display Result Setting Drying Time Navigation Example (continued) Key Action Display Result
The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Message DescriptionsThis is a list of the error messages in the front-panel display. If an action is needed, it is shown in italics in the Explanation and Action column. The messages are listed in alphabetical order. Other front-panel messages, such as prompts, are included in the descriptions of the relevant procedures elsewhere in this document. Front Panel Messages Message Explanation and Action Alignment error due to printheads. Press ENTER to see faulty printheadsThe printer was aligning its printheads, but encountered an error due to some printheads not printing properly. Alignment has stopped. Press the Enter key.Alignment error Press ENTER to continue The printer was aligning its printheads, but encountered an error. Alignment has stopped. Press the Enter key. Cartridges will expire in days: nnOne or more of the cartridges are about to expire. nn is the number of days until expiry date of the cartridge that will expire first. The cartridges that are about to expire are indicated below this message. For an explanation of the replacement procedure, see Ink Cartridge Replacement . Color calibration error Press ENTER to continue The printer was performing a calibration of its color system, but encountered an error. Press the Enter key. For more Messages, click on the Next Page button . HP is not responsible for damage from use of non-HP ink. Replace Continue The printer has determined that one or more of the ink cartridges is not an HP product. Your product warranty only applies when you use HP ink. Any damage caused to your printer resulting from the use of non-HP ink cartridges is not the responsibility of Hewlett-Packard. If you want to replace the non-HP ink cartridges, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue. HP is not responsible for damage from use of non-HP printheads. Replace ContinueThe printer has determined that one or more of the printheads is not an HP product. Your product warranty only applies when you use HP printheads. Any damage caused to your printer resulting from the use of non-HP printheads is not the responsibility of Hewlett- Packard. If you want to replace the non-HP printheads, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Ink cartridge replacement required The printer has detected that one or more of the ink cartridges is missing or has an error, as indicated by flashing crosses. The four icons refer from left to right to the Cyan (), Black (), Magenta () and Yellow () cartridges. For an explanation of the icons and details of the replacement procedure, see Ink Cartridges . INK CARTRIDGES need to be functional. Replace before replacing printheadsYou have attempted to replace printheads, but the printer has detected that there are ink cartridges that are wrong. The ink cartridges must be replaced before the printheads can be replaced. First replace the faulty, empty or missing ink cartridges and then replace the printheads. See Ink Cartridge Replacement and Printhead Replacement . Install missing cartridges and replace empty cartridges before replacing printheads You are replacing printheads, but the printer has detected that some cartridges are empty and some are missing. The empty cartridges must be replaced and the missing ones inserted before the printheads are replaced. Follow the procedure for Ink Cartridge Replacement . Press the Enter or Cancel key to continue. Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Install missing cartridges before replacing printheadsYou are replacing printheads, but the printer has detected that one or more cartridges are missing. The missing cartridges must be installed before the printheads are replaced. Follow the procedure for Printhead Replacement . Press the Enter or Cancel key to continue. Open window and check printhead cover is properly closed You have replaced one or more printheads and the printer
The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Message DescriptionsThis is a list of the error messages in the front-panel display. If an action is needed, it is shown in italics in the Explanation and Action column. The messages are listed in alphabetical order. Other front-panel messages, such as prompts, are included in the descriptions of the relevant procedures elsewhere in this document. Front Panel Messages Message Explanation and Action Alignment error due to printheads. Press ENTER to see faulty printheadsThe printer was aligning its printheads, but encountered an error due to some printheads not printing properly. Alignment has stopped. Press the Enter key.Alignment error Press ENTER to continue The printer was aligning its printheads, but encountered an error. Alignment has stopped. Press the Enter key. Cartridges will expire in days: nnOne or more of the cartridges are about to expire. nn is the number of days until expiry date of the cartridge that will expire first. The cartridges that are about to expire are indicated below this message. For an explanation of the replacement procedure, see Ink Cartridge Replacement . Color calibration error Press ENTER to continue The printer was performing a calibration of its color system, but encountered an error. Press the Enter key. For more Messages, click on the Next Page button . HP is not responsible for damage from use of non-HP ink. Replace Continue The printer has determined that one or more of the ink cartridges is not an HP product. Your product warranty only applies when you use HP ink. Any damage caused to your printer resulting from the use of non-HP ink cartridges is not the responsibility of Hewlett-Packard. If you want to replace the non-HP ink cartridges, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue. HP is not responsible for damage from use of non-HP printheads. Replace ContinueThe printer has determined that one or more of the printheads is not an HP product. Your product warranty only applies when you use HP printheads. Any damage caused to your printer resulting from the use of non-HP printheads is not the responsibility of Hewlett- Packard. If you want to replace the non-HP printheads, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Ink cartridge replacement required The printer has detected that one or more of the ink cartridges is missing or has an error, as indicated by flashing crosses. The four icons refer from left to right to the Cyan (•), Black (•), Magenta (•) and Yellow (•) cartridges. For an explanation of the icons and details of the replacement procedure, see Ink Cartridges . INK CARTRIDGES need to be functional. Replace before replacing printheadsYou have attempted to replace printheads, but the printer has detected that there are ink cartridges that are wrong. The ink cartridges must be replaced before the printheads can be replaced. First replace the faulty, empty or missing ink cartridges and then replace the printheads. See Ink Cartridge Replacement and Printhead Replacement . Install missing cartridges and replace empty cartridges before replacing printheads You are replacing printheads, but the printer has detected that some cartridges are empty and some are missing. The empty cartridges must be replaced and the missing ones inserted before the printheads are replaced. Follow the procedure for Ink Cartridge Replacement . Press the Enter or Cancel key to continue. Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Install missing cartridges before replacing printheadsYou are replacing printheads, but the printer has detected that one or more cartridges are missing. The missing cartridges must be installed before the printheads are replaced. Follow the procedure for Printhead Replacement . Press the Enter or Cancel key to continue. Open window and check printhead cover is properly closed You have replaced one or more printheads and the printer