HP DesignJet 500 A1 User Manual
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Solving ProblemsImage Quality ProblemsInk Supply ProblemsMedia ProblemsImage Error Other Problems Getting Help Media & Ink Introduction Front Panel OtherPrinter OptionsIndex Solutions Image Error Image is Incomplete Details the actions to take when the print is: Blank, Partial or has suffered clipping . Printed Image Incorrect Explains why the image is: - In one portion of the printing area. - Unexpectedly rotated. - Mirrored. - Distorted or unintelligible. - Overlaid with another image. - Does not obey Page Format and Rotate commands. Other Sources of InformationLists others sources of information for image problems. Image is ClippedLong-Axis Print Is Clipped If you are trying to send an HP-GL/2 print file generated for a different type of HP DesignJet printer, it will not print unless you install an optional HP-GL/2 Accessory Card, see HP-GL2 Accessory Card Installation . Output Contains Only a Partial PrintDid you press Cancel or Form Feed and Cut before all the data was received by the printer? If so, you have ended the data transmission and will have to print the page again (you normally don’t need to press Fo to unload the print). The I/O Setup > I/O Timeout setting may be too short. From the front-panel menu you can increase the I/O Timeout setting to a longer period and then send the print again. The file may be too large for the printer’s memory. You can install an optional HP-GL/2 Accessory Card and extra memory in your printer, see Memory . There may be a communications problem between your computer and the printer. Check your interface cable. Check to make sure that your software settings are correct for your current page size (for example, long-axis prints). . Check the actual printing area for the media size you have loaded (printing area = media size – margins). For media size and margins, see Printable Area . Check what your software understands to be the printing area (which it may call “printable area” or “imagable area”). For example, some software applications assume standard printing areas that are larger than those used in this printer. You may have asked to rotate the page from portrait to landscape on media that is not wide enough, for exam- ple a D/A1-size page rotated on a D/A1-size roll. If necessary, change the printing area in your software. The file may be too large for the printer’s memory. Long-Axis Print Is ClippedDoes your software support long-axis prints? Have you specified an appropriate media size in your software? There may not be sufficient memory. Print is Distorted or UnintelligibleOne Image Overlays Another on the Same Sheet .
Solving ProblemsImage Quality ProblemsInk Supply ProblemsMedia ProblemsImage Error Other Problems Getting Help Media & Ink Introduction Front Panel OtherPrinter OptionsIndex Solutions Image Error Image is Incomplete Details the actions to take when the print is: Blank, Partial or has suffered clipping . Printed Image Incorrect Explains why the image is: - In one portion of the printing area. - Unexpectedly rotated. - Mirrored. - Distorted or unintelligible. - Overlaid with another image. - Does not obey Page Format and Rotate commands. Other Sources of InformationLists others sources of information for image problems. Image is ClippedLong-Axis Print Is Clipped If you are trying to send an HP-GL/2 print file generated for a different type of HP DesignJet printer, it will not print unless you install an optional HP-GL/2 Accessory Card, see HP-GL2 Accessory Card Installation . Output Contains Only a Partial PrintDid you press Cancel or Form Feed and Cut before all the data was received by the printer? If so, you have ended the data transmission and will have to print the page again (you normally don’t need to press Fo to unload the print). The I/O Setup > I/O Timeout setting may be too short. From the front-panel menu you can increase the I/O Timeout setting to a longer period and then send the print again. The file may be too large for the printer’s memory. You can install an optional HP-GL/2 Accessory Card and extra memory in your printer, see Memory . There may be a communications problem between your computer and the printer. Check your interface cable. Check to make sure that your software settings are correct for your current page size (for example, long-axis prints). . Check the actual printing area for the media size you have loaded (printing area = media size – margins). For media size and margins, see Printable Area . Check what your software understands to be the printing area (which it may call “printable area” or “imagable area”). For example, some software applications assume standard printing areas that are larger than those used in this printer. You may have asked to rotate the page from portrait to landscape on media that is not wide enough, for exam- ple a D/A1-size page rotated on a D/A1-size roll. If necessary, change the printing area in your software. The file may be too large for the printer’s memory. Long-Axis Print Is ClippedDoes your software support long-axis prints? Have you specified an appropriate media size in your software? There may not be sufficient memory. Print is Distorted or UnintelligibleOne Image Overlays Another on the Same Sheet .
Solving ProblemsImage Quality ProblemsInk Supply ProblemsMedia ProblemsImage Error Other Problems Getting Help Media & Ink Introduction Front Panel OtherPrinter OptionsIndex Solutions Image Error Image is Incomplete Details the actions to take when the print is: Blank, Partial or has suffered clipping . Printed Image Incorrect Explains why the image is: - In one portion of the printing area. - Unexpectedly rotated. - Mirrored. - Distorted or unintelligible. - Overlaid with another image. - Does not obey Page Format and Rotate commands. Other Sources of InformationLists others sources of information for image problems. Image is ClippedLong-Axis Print Is Clipped If you are trying to send an HP-GL/2 print file generated for a different type of HP DesignJet printer, it will not print unless you install an optional HP-GL/2 Accessory Card, see HP-GL2 Accessory Card Installation . Output Contains Only a Partial PrintDid you press Cancel or Form Feed and Cut before all the data was received by the printer? If so, you have ended the data transmission and will have to print the page again (you normally don’t need to press Fo to unload the print). The I/O Setup > I/O Timeout setting may be too short. From the front-panel menu you can increase the I/O Timeout setting to a longer period and then send the print again. The file may be too large for the printer’s memory. You can install an optional HP-GL/2 Accessory Card and extra memory in your printer, see Memory . There may be a communications problem between your computer and the printer. Check your interface cable. Check to make sure that your software settings are correct for your current page size (for example, long-axis prints). . Check the actual printing area for the media size you have loaded (printing area = media size – margins). For media size and margins, see Printable Area . Check what your software understands to be the printing area (which it may call “printable area” or “imagable area”). For example, some software applications assume standard printing areas that are larger than those used in this printer. You may have asked to rotate the page from portrait to landscape on media that is not wide enough, for exam- ple a D/A1-size page rotated on a D/A1-size roll. If necessary, change the printing area in your software. The file may be too large for the printer’s memory. Long-Axis Print Is ClippedDoes your software support long-axis prints? Have you specified an appropriate media size in your software? There may not be sufficient memory. Print is Distorted or UnintelligibleOne Image Overlays Another on the Same Sheet .
Solving ProblemsImage Quality ProblemsInk Supply ProblemsMedia ProblemsImage Error Other Problems Getting Help Media & Ink Introduction Front Panel OtherPrinter OptionsIndex Solutions Image Error Image is Incomplete Details the actions to take when the print is: Blank, Partial or has suffered clipping . Printed Image Incorrect Explains why the image is: - In one portion of the printing area. - Unexpectedly rotated. - Mirrored. - Distorted or unintelligible. - Overlaid with another image. - Does not obey Page Format and Rotate commands. Other Sources of InformationLists others sources of information for image problems. Image is ClippedLong-Axis Print Is Clipped If you are trying to send an HP-GL/2 print file generated for a different type of HP DesignJet printer, it will not print unless you install an optional HP-GL/2 Accessory Card, see HP-GL2 Accessory Card Installation . Output Contains Only a Partial PrintDid you press Cancel or Form Feed and Cut before all the data was received by the printer? If so, you have ended the data transmission and will have to print the page again (you normally don’t need to press Fo to unload the print). The I/O Setup > I/O Timeout setting may be too short. From the front-panel menu you can increase the I/O Timeout setting to a longer period and then send the print again. The file may be too large for the printer’s memory. You can install an optional HP-GL/2 Accessory Card and extra memory in your printer, see Memory . There may be a communications problem between your computer and the printer. Check your interface cable. Check to make sure that your software settings are correct for your current page size (for example, long-axis prints). . Check the actual printing area for the media size you have loaded (printing area = media size – margins). For media size and margins, see Printable Area . Check what your software understands to be the printing area (which it may call “printable area” or “imagable area”). For example, some software applications assume standard printing areas that are larger than those used in this printer. You may have asked to rotate the page from portrait to landscape on media that is not wide enough, for exam- ple a D/A1-size page rotated on a D/A1-size roll. If necessary, change the printing area in your software. The file may be too large for the printer’s memory. Long-Axis Print Is ClippedDoes your software support long-axis prints? Have you specified an appropriate media size in your software? There may not be sufficient memory. Print is Distorted or UnintelligibleOne Image Overlays Another on the Same Sheet .
Solving ProblemsImage Quality ProblemsInk Supply ProblemsMedia Problems Image ErrorOther Problems Getting Help Media & Ink Introduction Front Panel OtherPrinter OptionsIndex Solutions Other Problems Communication Problems Describes typical problems you could encounter with communications between your computer and the printer. Printer Does not PrintDetails common causes for the printer failing to print. Printer Seems Too SlowLists the reasons why printing may slow down. . File Size and MemoryThere is no direct relationship between file size on your computer and memory used in the printer to print that file. In fact, because of file compression (and general complexity) it is often impossible to estimate how much memory will be used. This means that some large prints will work fine, but some smaller prints may not and you will have to add more memory to your printer. . . To find out the printer’s current media type setting, see Obtaining Roll or Sheet Paper Informa- tion . The printhead may need replacing; see Printhead Replacement Did you specify a Manual Dry Time in the front panel? Change the dry time to Automatic see Ink System . If the printer is in Fast mode and the file it is printing contains high density inked areas, the printer may need to slow down to compensate.
Solving ProblemsImage Quality ProblemsInk Supply ProblemsMedia Problems Image ErrorOther Problems Getting Help Media & Ink Introduction Front Panel OtherPrinter OptionsIndex Solutions Other Problems Communication Problems Describes typical problems you could encounter with communications between your computer and the printer. Printer Does not PrintDetails common causes for the printer failing to print. Printer Seems Too SlowLists the reasons why printing may slow down. . File Size and MemoryThere is no direct relationship between file size on your computer and memory used in the printer to print that file. In fact, because of file compression (and general complexity) it is often impossible to estimate how much memory will be used. This means that some large prints will work fine, but some smaller prints may not and you will have to add more memory to your printer. . . To find out the printer’s current media type setting, see Obtaining Roll or Sheet Paper Informa- tion . The printhead may need replacing; see Printhead Replacement Did you specify a Manual Dry Time in the front panel? Change the dry time to Automatic see Ink System . If the printer is in Fast mode and the file it is printing contains high density inked areas, the printer may need to slow down to compensate.
Solving ProblemsImage Quality ProblemsInk Supply ProblemsMedia Problems Image ErrorOther Problems Getting Help Media & Ink Introduction Front Panel OtherPrinter OptionsIndex Solutions Other Problems Communication Problems Describes typical problems you could encounter with communications between your computer and the printer. Printer Does not PrintDetails common causes for the printer failing to print. Printer Seems Too SlowLists the reasons why printing may slow down. . File Size and MemoryThere is no direct relationship between file size on your computer and memory used in the printer to print that file. In fact, because of file compression (and general complexity) it is often impossible to estimate how much memory will be used. This means that some large prints will work fine, but some smaller prints may not and you will have to add more memory to your printer. . . To find out the printer’s current media type setting, see Obtaining Roll or Sheet Paper Informa- tion . The printhead may need replacing; see Printhead Replacement Did you specify a Manual Dry Time in the front panel? Change the dry time to Automatic see Ink System . If the printer is in Fast mode and the file it is printing contains high density inked areas, the printer may need to slow down to compensate.
Solving ProblemsImage Quality ProblemsInk Supply ProblemsMedia Problems Image ErrorOther Problems Getting Help Media & Ink Introduction Front Panel OtherPrinter OptionsIndex Solutions Other Problems Communication Problems Describes typical problems you could encounter with communications between your computer and the printer. Printer Does not PrintDetails common causes for the printer failing to print. Printer Seems Too SlowLists the reasons why printing may slow down. . File Size and MemoryThere is no direct relationship between file size on your computer and memory used in the printer to print that file. In fact, because of file compression (and general complexity) it is often impossible to estimate how much memory will be used. This means that some large prints will work fine, but some smaller prints may not and you will have to add more memory to your printer. . . To find out the printer’s current media type setting, see Obtaining Roll or Sheet Paper Informa- tion . The printhead may need replacing; see Printhead Replacement Did you specify a Manual Dry Time in the front panel? Change the dry time to Automatic see Ink System . If the printer is in Fast mode and the file it is printing contains high density inked areas, the printer may need to slow down to compensate.
Solving ProblemsImage Quality ProblemsInk Supply ProblemsMedia Problems Image Error Other ProblemsGetting Help Media & Ink Introduction Front Panel OtherPrinter OptionsIndex Solutions Getting Help HP Customer Care Details about the HP Customer Care program. What to Do Before You CallInformation on what you should do before you contact your local HP Customer Care Center. HP DesignJet OnlineHow to get help and much more via the World Wide Web. . . HP DesignJet Online is a free, web-based “user club” exclusive to HP DesignJet users. Having registered, the user has unrestricted access to a range of useful services, the emphasis being on “useful”, as this is definitely no a sales-oriented site. Communication from HP to users includes: a quarterly newsletter focussing on usage tips, technical briefings and examples of HP DesignJet applications around the world; full information on worldwide HP Customer Care contacts; an on-line HP troubleshooting tool; a calendar of HP DesignJet-related events and programs; on-line access to training videos and selected user documents; and immediate information on new products. Communication from the users to HP includes: feedback on HP DesignJet features; automatic contact with HP Customer Care from the troubleshooting tool, for HP to follow up; and the chance to ask technical questions on large-format printing to industry experts. And finally, communication from user to user includes the chance to win prizes by submitting HP DesignJet success stories, as well as a user-to-user discussion forum where users can share best practices and ask for advice from their fellow professionals. HP DesignJet Online is available in English, German, French, Italian, Spanish and Portuguese.
Solving ProblemsImage Quality ProblemsInk Supply ProblemsMedia Problems Image Error Other ProblemsGetting Help Media & Ink Introduction Front Panel OtherPrinter OptionsIndex Solutions Getting Help HP Customer Care Details about the HP Customer Care program. What to Do Before You CallInformation on what you should do before you contact your local HP Customer Care Center. HP DesignJet OnlineHow to get help and much more via the World Wide Web. . . HP DesignJet Online is a free, web-based